... which was to get my A/C back online as quickly and inexpensively as possible, which was accomplished. You certainly hope you don't have trouble with your A/C unit but when you do, you must expect to pay something for it! Would be nice if they had showed you a verifiable "industry average" cost for the work performed on their digital device so that you can feel "ok" about a cost that A) might seem unreasonable relative to the level of effort/time to accomplish it and B) I don't feel like I need to "shop" for the best price on the service. Because frankly, when our A/C is down, the company already KNOWS we're likely to pay whatever the cost is to have it repaired immediately! That's why showing that sort of data would make feel AWESOME about great service. I feel the same way about auto repair in many respects.
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Within 2 hours of making my appointment, Earl arrived & got my air conditioner running. Feels great to have cool air. Thanks Earl. I will definitely be using Alaskan Air not only for my air conditioning, but for my plumbing as well. I appreciate the great service.
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Earl Diaz clearly explained our renewal options for our HVAC service agreement and quickly complete our agreement renewal.
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I was in need of a technician on a Sunday. I called, and within 20 minutes he was at the house. Earl was able to identify the problem and was very thorough.
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Alaskan and their team, Earl in particular, responded to a service call late in the day which concerned an AC unit in a rental. They were very accommodating and he was very thorough in what needed to be done to get the unit running. We will be using and recommending their service for sure!
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The technician Thomas Oberholtzer was professional, knowledgeable and friendly.
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Earl is second to none. He is very friendly and knows all there is to know about a/c units. We have been requesting his service visits for 13 years.
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Earl is always very professional and honest with his work.
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We have been Alaskan clients for about 14 years and have had excellent service from them. They have performed all of our HVAC maintenance as well installing new ducting to resolve airflow issues. The staff are professional and skilled.
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Jeremy had good customer setvice skills. Unfortunately, i paid +$800 and the problem is not fixed. I have to place another call.
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Showed up early, (this was good) very professional, quick efficient air conditioning service.
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Ran kitchen drain from co to main. Cleared of unknown blockage.
Replaced 50 gal gas water heater. Plumbing inspection done at this time.
Replaced emergency shut off valve,fill valve and flapper in master bath toilet. Replaced tub spout in hall bath.
