Nice techs but they either couldn’t find the problem or they lied about what it really was. Wanted us to buy a new unit for $16,000 and still left us without air conditioning in our home. We got a second opinion and he found and fixed the problem within 45 minutes for a fraction of any of your costs. We wasted time and money with your company and you should for one, be ashamed at your greed and two, properly train your employees to find and make repairs not just make a fat sale.
Response from Alaskan Air Conditioning & Heating - Phoenix:
I'm sorry to hear that you had a negative experience with our company. We take customer satisfaction very seriously and I would like to look into this issue further. Our manager will be reaching out to you.
Javier was very polite; he explained everything. He was able to get my AC fixed by replacing some parts. Thanks.
Quick and efficient. Also the masks and booties made me feel safe.
Very professional. Friendly and did the job in a timely manner.
Tyler was professional yet personable. He did a thorough job including checking the drain line and cleaning it out to save me from water backup. Thank you for a wonderful experience.
Follow up to schedule for duct cleaning/aeroseal.