Jeremy provided excellent customer service as always. He is personable, knowledgeable, and thorough. He tolerates my dogs and I couldn't find a better technician. Very satisfied.
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Knowledgable, friendly, timely. Explained servicing and pricing. No pressure sales, you make the decision.
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Adrian is very professional and knowledgeable. He explained to me all that's needed to be done and I'm very satisfied with the service he provided. I'll give him 2 thumbs up.
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I called Alaskan a/c for no a/c service, and they were here 1 hour and 2 minutes later.
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Have had this company manage my A/C needs for years. Excellent customer service, Javier Rodriguez was the technician and he was very knowledgeable. He made sure everything was working as it should. Very pleasant to work with and he even tolerated my excited dogs! Can't imagine using any other company I have recommended them to others and will continue to do so.
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Nick was efficient, got to my house right away, got my problem fixed quickly
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I was completely surprised when I called Alaskan air midday to report an issue with my upstairs air conditioning unit, and they got a technician out the same day before 5 o’clock. When the tech did arrive, he was friendly, professional, and was able to diagnose and fix the problem within an hour. I was expecting next day service, if that! Beyond satisfied with the customer service and work provided!
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Javier was very knowlegeable and being a Senior he was slow enough to explain why it happened and what alaskan air can do and provide the service suited for me
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Worst experience ever. I scheduled a regular maintenance appointment. Fins were not chemically cleaned. My ladder attic was broken by the technician. He asked to use my ladder and my broom and dustpan. But most of all, my AC was not in working condition when he left. I made numerous calls and I was initially told I’d have to wait. After some back and forth, the same technician returned and over an hour trying to “fix” my perfectly good condenser. What a cluster you guys made for simple maintenance.
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The Problem/Issue: restriction fault in air movement/distribution system reduced performance due to duct leakage, poor indoor air quality. Client Impact: reduced performance and longevity, higher electricity consumption, risk of premature air movement system critical fault. Safety/Health: poor indoor air quality risks a plethora of health risks and more dust in home Design/Installation: none Neglect: predominantly a rental. Recent addition of preventative maintenance program with Alaskan. Age: 12 years
