Turns out Tech was early. While that usually doesn’t happen, it was a scramble to ensure someone was home. I don’t know why Dillan pulled the power to my thermostats? Lost all my programming. Very inconvenient.
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They are a rip off no break down on anything I wish I knew before I call them do not use this company, I wish I could do no stars
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It's always interesting when you discover water dripping from a ceiling light fixture. Alaskan Air Conditioning to the rescue. Josh arrived on time, greeted me immediately, diagnosed the problem expeditiously, had the repair completed and cleaned the area; as if he was never there, before I......wait, maybe I'm dreaming, nope, just pinched myself, Josh is/was that professional and Alaskan Air Conditioning that responsive to our needs.
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Was very disappointed in service. Technician was only here for 30 minutes or less to clear out condensation line and was charged over $300. I mentioned that I felt he hadn’t cleared out line as thorough as should be, but he said it should be good. A couple days later same issue with down A/C.
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Javier provided great service and explained all repairs and options thoroughly. I would definitely request his services again.
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Freddie was very thorough and personable. He took the time to go over all the results. This visit was very expensive for 2 year old ac units, so I am hoping the issues presented were actually true. Freddie seemed honest, so I agreed to join for 2 year plan. If Freddie had come across as untrustworthy, I would not have done it, because this visit was 300% higher than I expected. Future services will determine if I stay with your company, it’s very hard to survive with these charges every service, hopefully something doesn’t need to be replaced every visit.
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All went very well. Very satisfied.
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I always request Earl since he is always so polite and professional and has such a great personality.
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Our AC stopped working and Earl was here in a couple of hours. He fixed the problem quickly and, as always, was friendly, helpful and efficient.
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I have a contract for AC service with Alaskan and they are very responsive and friendly
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Acm Alaskafication Heating The Problem/Issue: Lack of flood prevention device, debris in condensation line, air movement system/blower wheel dirt accumulating Client Impact: Potential future fault that can be avoided Safety/Health: Flood prevention, breathing in dirt/allergens Design/Installation: System/Frame Sealing Neglect: None Age: 6 Years
