Dylan was very polite and friendly, even like our dog Shadow. show us what needed to be done.
We love the services from your company. The technicians are always friendly, professional and knowledgeable. They explain everything about the service and are not high pressured to purchase any services we don't need.
Professional, courteous, efficient, thorough, and cleaned up after themselves! The entire team of Earl and Ken, (Evaluation and Financing), as well as Damek and Gavin (Install team). We bought our last 2 AC units from another company and we were completely dissatisfied. These gentlemen addressed all our concerns, listened intently to our wants and needs, answered all our questions, and were responsive for scheduling. I highly recommend this team and Alaskan AC to anyone who will listen. Thank you team for all your hard work!
Very personable, knowledgeable, I would want him to return to my home to service my units
This was an emergency service. They got a technician out right away. He was very quick to do the work and was able to fix it. I was just very shocked at the cost of one connector piece.
Javier is a very diligent technician. As usual, the problem disappeared before he arrested. He checked everything associated with the issue, but couldn’t determine where the problem came from. He tried to recreate the problem, but it was not cooperating with his efforts. About 10 minutes after he left, the problem came back. I called the office and they contacted Javior. He was back within 15 minutes. He saw the problem and patched it up. The unit is in the attic and it was HOT up there. I appreciated his diligence and hard work in such an inhospitable environment. We agreed that this issue may need further attention, during the annual maintenance visit, in a few months.
Anthony exceeded my expectations taking time and care to evaluate the condition of my unit that I had originally installed by Alaskan. Anthony was sincere and gave me a great rundown on the condition of my unit which I have had maintained by Alaskan for years. With regular maintenance it is doing well. Would request Anthony for future checks ! Thank you
Great guy. We had an issue where he had to come back. It was really nice. He solved it fast. We appreciate it more than you could know.