This was an emergency service. They got a technician out right away. He was very quick to do the work and was able to fix it. I was just very shocked at the cost of one connector piece.
Javier is a very diligent technician. As usual, the problem disappeared before he arrested. He checked everything associated with the issue, but couldn’t determine where the problem came from. He tried to recreate the problem, but it was not cooperating with his efforts. About 10 minutes after he left, the problem came back. I called the office and they contacted Javior. He was back within 15 minutes. He saw the problem and patched it up. The unit is in the attic and it was HOT up there. I appreciated his diligence and hard work in such an inhospitable environment. We agreed that this issue may need further attention, during the annual maintenance visit, in a few months.
Anthony exceeded my expectations taking time and care to evaluate the condition of my unit that I had originally installed by Alaskan. Anthony was sincere and gave me a great rundown on the condition of my unit which I have had maintained by Alaskan for years. With regular maintenance it is doing well. Would request Anthony for future checks ! Thank you
Great guy. We had an issue where he had to come back. It was really nice. He solved it fast. We appreciate it more than you could know.
Quick repair time, very personable/ knowledgable technician.
My A/C went out in the evening and repairs were completed the following morning.
Josh was very professional, communicative, and informative.
Josh was really nice, provided great service and recommendations for future service without pressuring me. Highly recommend! And thank you for being good with all my dogs too.
Alaskafication for a long time Alaskan AC customer
Alaskafication of 2 arris split furnaces, replaced voltage absorption system on kitchen unit.
Alaskafication of one attic split hp, send paper invoice in mail
Alaskafication for an Alaskan Club member The Problem/Issue: no air purification Client Impact: health Safety/Health: stick around as long as possible Design/Installation: Neglect: NA Age: 3
Diagnosis of system, added dye to system and charged with refrigerant
Fall furnace Alaskafication for an Alaskan AC club member