Dylan Stephens listened to my concerns and went above and beyond regular service.
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Jarryd was really nice! He explainedd everything he was going to do and what he did do
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Scott was at our house earlier than predicted which was a tremendous help in getting our a/c unit running again. Scott was experienced enough in a/c unit issues to correctly diagnose and fix the problem quickly and correctly. We would recommend Scott to others.
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Very pleasant and helpful. Explained the process and repairs needed. Repaired within half an hour. Great service.
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One often wonders if the radio commercials you hear and smile about, truly reflect the service you will be receiving. With Alaskan Air, it was spot on. The entire process was seamless from the first contact to the last handshake. (The first contact was on Father's Day Sunday around 7:30pm, the service tech was there within an hour) Every technician that came to the house was knowledgeable, friendly, and courteous. I was under a very short time window to get this done, and Alaskan Air made it happen with a day to spare. I couldn't be happier. Cheers to all the Polar Bears at Alaskan Air!! Thank you!
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I guess the second time is literally the charm. I was not satisfied with the first technician. So I requested a second opinion. Josh came out and checked thoroughly check the system. He verified the issue, in a lot more detail, and gave me several options for a solution. The solution I chose was pricey, but the alternatives had the potential to double the quoted price. Josh serviced the unit and it’s been running fine for a week now. My electric bill had skyrocketed, but now it’s back to where it was, before the first service call. That first technician was young and in my opinion, needs some polishing in communicating, professionalism and experience.
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I was told I needed a voltage enhancement which costed $561. He did that and my AC unit worked the same as before. Not great. Then after "fixing" that he told me I needed more coolant with a sealant for $1387. Which worked... for now. So the first diagnose didn't fix the problem but I still got charged for it. I wasn't shown the "failed" part. They can tell you anything if you don't know HVAC, which I don't. but I do have common sense. Bottom line is, it's over 100 degrees out so you are at their mercy and they know it.
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Dylan was very polite and friendly, even like our dog Shadow. show us what needed to be done.
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We love the services from your company. The technicians are always friendly, professional and knowledgeable. They explain everything about the service and are not high pressured to purchase any services we don't need.
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I am a skilled professional who works for a Alaskan Air Conditioning & Heating - Phoenix company. I have been a member of the Alaskan AC club for many years, and I have extensive experience in the field of air conditioning and heating. One of my most recent projects was a large commercial building in downtown Phoenix. The building had a complex heating and cooling system that required a lot of attention to detail. I worked closely with the building's owners and engineers to design and install a new system that would meet their needs and improve energy efficiency. The project was a success, and the building's occupants were very pleased with the results. I was able to work with a team of skilled technicians and installers, and I was able to stay on schedule and within budget. In addition to my work on commercial buildings, I also have experience in residential air conditioning and heating. I have installed and repaired air conditioners, furnaces, and heat pumps for many homeowners in
I am a highly skilled and experienced home service professional who specializes in heating and cooling maintenance. I have been in the industry for over 10 years and have worked on a wide range of systems, including furnaces, air conditioners, heat pumps, and boilers. One of the most important aspects of my job is preventative maintenance. I recommend that homeowners have their systems serviced at least once a year to ensure that they are running efficiently and safely. This includes cleaning the filters, checking the electrical connections, and lubricating the moving parts. During a maintenance visit, I will also inspect the system for any potential issues. This can include identifying leaks, checking the thermostat settings, and testing the safety controls. If I find any issues, I will provide a detailed estimate for the repairs and recommend the best course of action. In addition to maintenance, I also offer repair services. If your system breaks down, I can diagnose the problem
I am a professional HVAC technician who works for a company that specializes in air conditioning and heating services. Recently, I was assigned to perform a check on an AC unit at a residential property in Alaska. The unit was installed in a small cabin and was not functioning properly. Upon arrival, I inspected the unit and found that the compressor was not working. I diagnosed the issue as a faulty compressor and replaced it with a new one. After completing the repair, the unit was able to cool the cabin effectively. The customer was very satisfied with the service and expressed gratitude for the prompt and efficient repair. I also provided them with tips on how to maintain their AC unit to prevent future issues. This job was a great example of the importance of proper maintenance and the satisfaction that comes with providing quality service to customers.
