One often wonders if the radio commercials you hear and smile about, truly reflect the service you will be receiving. With Alaskan Air, it was spot on. The entire process was seamless from the first contact to the last handshake. (The first contact was on Father's Day Sunday around 7:30pm, the service tech was there within an hour) Every technician that came to the house was knowledgeable, friendly, and courteous. I was under a very short time window to get this done, and Alaskan Air made it happen with a day to spare. I couldn't be happier. Cheers to all the Polar Bears at Alaskan Air!! Thank you!
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I guess the second time is literally the charm. I was not satisfied with the first technician. So I requested a second opinion. Josh came out and checked thoroughly check the system. He verified the issue, in a lot more detail, and gave me several options for a solution. The solution I chose was pricey, but the alternatives had the potential to double the quoted price. Josh serviced the unit and it’s been running fine for a week now. My electric bill had skyrocketed, but now it’s back to where it was, before the first service call. That first technician was young and in my opinion, needs some polishing in communicating, professionalism and experience.
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I was told I needed a voltage enhancement which costed $561. He did that and my AC unit worked the same as before. Not great. Then after "fixing" that he told me I needed more coolant with a sealant for $1387. Which worked... for now. So the first diagnose didn't fix the problem but I still got charged for it. I wasn't shown the "failed" part. They can tell you anything if you don't know HVAC, which I don't. but I do have common sense. Bottom line is, it's over 100 degrees out so you are at their mercy and they know it.
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Dylan was very polite and friendly, even like our dog Shadow. show us what needed to be done.
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We love the services from your company. The technicians are always friendly, professional and knowledgeable. They explain everything about the service and are not high pressured to purchase any services we don't need.
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Professional, courteous, efficient, thorough, and cleaned up after themselves! The entire team of Earl and Ken, (Evaluation and Financing), as well as Damek and Gavin (Install team). We bought our last 2 AC units from another company and we were completely dissatisfied. These gentlemen addressed all our concerns, listened intently to our wants and needs, answered all our questions, and were responsive for scheduling. I highly recommend this team and Alaskan AC to anyone who will listen. Thank you team for all your hard work!
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Very personable, knowledgeable, I would want him to return to my home to service my units
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I was a part of a team that installed a new roof on a house. We had to remove the old roof, install new decking, and then install the new shingles. It was a challenging job, but we were able to complete it in a day.
I am a highly skilled home service professional who specializes in Alaskafication. Alaskafication is the process of transforming a home into a cozy and comfortable retreat that is perfect for living in the cold climate of Alaska. This may involve installing insulation, heating systems, and windows that are designed to keep the home warm and energy-efficient. I also work on projects such as adding a deck or patio, landscaping, and installing a fire pit or sauna. I take pride in my work and always strive to provide my clients with the highest quality service possible.
I am a home service technician, and I recently completed a job for a client who needed their air conditioner repaired. The unit was not cooling properly, and I diagnosed the issue as a faulty compressor. I replaced the compressor and tested the system to ensure it was working correctly. The client was very pleased with the service and expressed gratitude for my prompt and efficient repair.
I was called to repair a roof top heat pump from Alaskan AC. The heat pump was not cooling the house and the customer was concerned that the unit was broken. I arrived at the house and diagnosed the issue as a faulty compressor. I replaced the compressor and the heat pump was working again. The customer was very happy with the service and thanked me for my help.
I am a highly skilled and experienced home service professional. I specialize in providing comprehensive home maintenance and repair services to clients in the area. From plumbing and electrical repairs to HVAC system installations and roofing repairs, I have the expertise and tools to handle any job, big or small. I take pride in my work and always strive to provide my clients with the highest quality service possible. Whether it's a simple repair or a major renovation, I work closely with my clients to ensure that the job is done right the first time. I also offer preventative maintenance services to help keep your home in top condition and prevent costly repairs in the future. I am dedicated to providing my clients with the best possible service and satisfaction.
I received a call from a customer who reported that their air conditioner was not cooling. I scheduled an appointment for the next day and arrived at the customer's home at the agreed-upon time. Upon arrival, I performed a thorough inspection of the air conditioner and identified the issue as a faulty compressor. I explained the problem to the customer and provided them with a detailed estimate for the repair. The customer agreed to the estimate and I ordered the necessary parts. I returned the next day and completed the repair, ensuring that the air conditioner was working properly. The customer was very satisfied with the service and I received positive feedback from the company.
I am a highly skilled and experienced home service professional. I specialize in providing comprehensive home maintenance and repair services to clients in the area. From plumbing and electrical repairs to HVAC system installations and maintenance, I have the expertise and tools to handle any job, big or small. I take pride in my work and always strive to provide my clients with the highest quality service possible. Whether it's a leaky faucet or a broken air conditioner, I'm here to get the job done right, the first time.
