I was happy that Care came out so quick. The technician came out and looked things over. After 10 minutes he said we need a new furnace. I called another company out for a second opinion and he took apart the motor. He found a bird lodged in the motor. $90 fix as opposed to getting a new furnace. I called Care at first to solve the problem and another company did that for me on a second opinion. it was a pretty simple problem after the other company took 10 minutes to look into more.
Don was professional and courteous during his maintenance visit. CARE has been a great company to work with - I’ve used them for over 11 years now.
William did a great job. He explained what he was going to do, did it, and was informative in debriefing me. Thanks, William!
He was late but out of his control. His communication setting expectations was excellent and was incredibly polite. Once on site, he was quite knowledgeable and explained the various steps / tests he was performing. Overall a good experience.
Dana did a great job explaining the process and making sure I understood what was needed moving forward. Great experience!!
I’ve been with Care for several years now I am feeling totally secure with the services provided with regular heating and AC checkups.
James did a great job and made things easy on me. Thanks!
For convenience, it would be nice to have a smaller service window.
Technician was timely and explained what was happening. Highly recommend this company and service level. Professional and friendly people
Brought a Lennox A/C back into service.