Andrew is very professional and knowledgeable during his service call.
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Mike was terrific. He explained specifically what he found (that our furnace was on it's last legs) which corresponded to what the inspector reported when we bought the house a year ago September) and also what the CARE techs reported last fall when they did the fall inspection/tune up. So it was not a surprise. He contacted the home office to arrange for a sales rep to call on us, while we were present. He was personable, professional ad answered all our questions. I would welcome him back in our home again.
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Andrew has been a regular service technician for us over the past 4 years. very professional, positive and friendly. He called ahead, arrived on time and took CARE of everything for out annual air conditioning checkup!
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Kyle did an awesome job. Can’t think of any complaints at all. He arrived when he told me he would, was extremely polite & considerate from beginning to end. He made a great impression, as this was my first experience with CARE. More than happy.
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Our tech Shawn was awesome, and extremely knowledgeable and helpful!
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Our technician arrived after he gave us a heads-up call. Prior to his estimated service window we received a call from their office that he may be running behind due to previous customer appointments taking more time than expected. They wanted to make sure we were still good with him coming, which was much appreciated. Once here he was courteous and professional, quickly diagnosing the issues with the furnace and explained next steps. Not too much later the office called me with a quote and set up a service appointment. So far the experience with CARE has been extremely positive.
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Andrew provided exceptional service. He was very thorough and explained the test results of our system. Could not be happier with the service.
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Our technician checked everything, let us know possible future failure points on our system, made sure everything was working correctly, and was courteous and friendly throughout the visit. Always a pleasure when our CARE reps come out to the house, and Andrew was no exception.
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