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Thank you Andy for your prompt and professional work. You went above and beyond. You deserve a massive raise!
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Anthony did a great job, very respectful and professional
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Although this is something I never wanted to do, the experience was great and really appreciated the Care team being able to quickly replace our furnace (within a day) and taking their time to walk us through the new unit and thermostat. Ken, Scott and the whole team were great and appreciated Valerie's sense of humor! Thanks to all.
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I have been utilizing CARE Heating and Cooling for several years now. Every technician that comes to our home to provide service for our HVAC system is skilled, professional and have always corrected our issues. This company obviously has a great culture and they always provide outstanding customer service. Anthony's recent service call was yet another example of the great service we continue to receive. In today's world where so much customer service is on a decline, I would like to thank CARE for being a company that chooses to stand out and still provide amazing customer service.
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Very good job. We are satisfied. Please check email for us. No report received. Each time you service our system I notice that you still have the owner from 5 years ago ( the Clays) listed. Our email is: truetenik@charter.net. This is a 5year issue between us. Thanks. Tom
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Andrew was fantastic. A real gentleman and class act. If I am able to request my tech, I will request him every time.
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I was completely impressed with Shaun’s professionalism and service of our furnace/ air conditioner units. The service was wonderful from start to finish. He was thorough and detailed with what was happening. I highly recommend Shaun and Care Heating.
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Sean was extremely polite and helped me to understand everything that he had done. He left the basement area as clean as he found it.
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Our 24 year old furnace finally died. Care kept it running for a long time through their maintenance service but rust won in the end. We ordered and Care has now installed a new high efficiency heat pump system. Everyone who worked on this project was exceptional. The furnace took about 10 hours to install and we had one additional call to correct a bad wire from the old system that shorted a transformer. That was replaced at no charge to me. Great service. Great company.
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Sean quickly diagnosed and resolved the problem; an intermittent wire had caused a transformer to short. Great service from a very nice guy.
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Anthony was extremely helpful and honest. We had issues with our air conditioning, and had a different company come look at it as part of our home warranty, and they hardly looked at anything and then quoted us for a bunch of stuff that we didn’t actually need including an entirely new system. Anthony with CARE came in to give us a second opinion. He thoroughly examined our entire system and discovered that the issue was a capacitor that the first guy didn’t mention or even look at. Saved us thousands of dollars and he even fixed it right then on the spot for us. Highly recommend Anthony and CARE Heating and Cooling!
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