Wes arrived on time, promptly, and worked until the problem was resolved. Couldn’t ask for more!
Had Shawn out to diagnose a problem with our heat pump. He was terrific. Overall seems like a high quality company.
Anthony was pleasant and professional. Completed the maintenance quickly and also changed batteries in thermostat that I did not know was there.
Mike Rader was very professional and friendly. He answered all our questions and offered tips to make our HVAC system more efficient. I would recommend Mike and Care Heating and Cooling to my friends and family.
Absolutely love CARE as they are focused on what is best for me. They always do a great job explaining everything, and walking me through any self maintenance as well. Thank you again!
Very polite and efficient and respectful of property.
I have been a customer of CARE Heating and Cooling for several years now and have always had excellent, timely and friendly service. This is also a shout out to technician Kyle Fisher for his special attention and 6 Star Service during a recent heat loss during polar Ohio conditions. Thanks to Kyle and others who were involved in helping resolve this situation. Best regards Kyle et. al.
Sean was on time and great to deal with. He recommended a different type of filter than the one we were using to help prolong the life of the blower and furnace.
Absolutely GREAT service! Excellent communication. Service Tech fully explained what was needed, and what he did to fix our heat. Definitely a long term customer.
Good follow-up / reminders on the scheduled date. Service Technician Andy called in advance to say he was on the way and arrived very close to his estimated time. Was pleased Andy showed up on the front end of the 12-4 window given when appointment was made weeks ago. Andy was friendly and professional. Asked if I had any questions before wrapping up his work.