He was fantastic and so friendly, they where here fast same day I called and got our heat back on fast!
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For the last couple of years, we have experienced a heating problem. While the furnace heated, it was not running efficiently and heating like it should. During weather in the teens, the system could not maintain an internal temperature of over 60 degrees. This year Mike was our tech and spent extra time examining our system. Initially, he noticed that a vent damper was closed. However, he concluded that the damper was only a minor part of the problem. While his initial exam did not find the problem, he continued to diagnose the furnace. He spent extra time and repeated several tests. He then discovered that the heat package actually had some of the elements not performing properly. After he installed the new parts, the system is working better than it has for years.
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Our technician was very professional and did a great job. An asset to your company !
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Kyle was great at every part of his job. Best service call we’ve ever had. Exceptional job.
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To whom it may concern, Kyle is always friendly, efficient, answers any questions I have, thorough and compassionate. He has been servicing my air-conditioner and furnace for a number of years. Thank you, Kyle.
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CARE heating and cooling did a tremendous job with the annual service contract. Very thorough systems inspections (three furnaces), including checking for drainage, filter issues, humidifiers, etc. Very professional staff and prompt service (arrived on time with courtesy call in advance). Very happy and will continue with the service plan with them.
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It had been a few years since I had service and I appreciated that my technician, Shane, was very thorough! CARE and their technicians have always done a great job of keeping my HVAC safe and running smoothly. Highly recommend this company.
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The new thermostat, a Honeywell Home, is working fine! Little pricey though ($330)!
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Sean was thorough and professional as usual. A great representative of CARE
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James tried several things before coming to the conclusion that we needed to replace several parts of the furnace. I appreciated his efforts. He was very professional.
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Always excellent service from CARE. Blower motor went out on a Friday, new motor was installed Saturday morning. Always professional service!! Thank you, CARE!
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Overall Experience
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