Disappointed

Stacey from Orient, OH

Was told our repair would be around $2K. We signed up for the membership thinking it would be worth our while. This morning we were quoted $3800 with the 20% discount! We were totally misled. When I told Paula I would need to discuss the repair with my husband and talk to other companies she said okay and we hung up. A few minutes later she left me a VM that the quoted price would now be $3K with the 20% discount. Im unsure how one moment you can quote one price, then drop it $800. Makes me weary of the integrity of the company. Research indicates the repair should be between $1500-$2500 for the part alone. Is your hourly rate $400? Just really disappointed with our experience, and wondering if we are locked in to the monthly membership. In my opinion, the tech shouldn’t be quoting the cost of a repair if they don’t have the knowledge of what the company is going to charge; however, he was spot on with what the internet says the part should cost.

Very Pleased

Becky C. from Orient, OH

Wes and Kyle explained all the procedures involved in replacing the A/C condenser today and they were polite and respectful. In fact, all of my interactions with CARE staff have been professional. I'll be glad to recommend the company to any of my neighbors.

Love this company

Amy from Orient, OH

I trust Care H&C because of service Techs like Wes who time and time again were proficient, professional, personable and just plain excellent. He performed our Fall furnace checkup early in the season and gave us the full rundown on how the system was operating. Quick service, on schedule, at a very reasonable cost-i won't be calling anyone else but this company. Thank you Wes and Care H&C

Peace of Mind Means A Lot

Becky from Orient, OH

All my interactions with Care have been professional and positive. It’s great to know a company is responsive and treats you with respect.

Excellent service

Michele from Orient, OH

Had routine check on system. Wes was on time, efficient, knowledgeable. He has taken care of the system ever since installed years ago. Excellent service… as always!!

Wes Blair review

Joy from Orient, OH

Wes Blair is an extremely good technician. He is polite, courteous and friendly and through in his caring for our furnace/ air conditioner units. He took his time, checking and cleaning both units. He is an excellent representative of Care Heating and Cooling.

Excellent service as always!

Michele from Orient, OH

Excellent service as always.

Honest and trustworthy

Joy from Orient, OH

He seems like good representative of Carr.

Great service

Dave from Orient, OH

Wes was super nice very positive and your can tell her really enjoyed his job

Furnance check

Greeder from Orient, OH

Carlos did a great job. Knew his job, friendly, clean and polite to talk with. He explained what he was doing and went over the findings. Good Associate !

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tabor from Orient, OH

Excellent and timely service

MJ from Orient, OH

Great service

Carolyn from Orient, OH

excellent service!!!

Michele from Orient, OH

Review

Jodi from Orient, OH