I received a call from a customer who reported that their air conditioner was not cooling. I scheduled an appointment for the next day and arrived at the customer's home at the agreed-upon time. Upon arrival, I performed a thorough inspection of the air conditioner and identified the issue as a faulty compressor. I explained the problem to the customer and provided them with a detailed estimate for the repair. The customer agreed to the estimate and I ordered the necessary parts. I returned the next day and completed the repair, ensuring that the air conditioner was working properly. The customer was very satisfied with the service and I received positive feedback from the company.