The technician was here less than 20 minutes and told us there was nothing wrong with our A/C unit even though it wasn’t maintaining temperature. He collected the $129 service fee and left. Two days later we continued to have problems with the unit not maintaining temperature and called a respected company. The unit was 2 1/2 lbs low on Freon. I submitted this review on google via the link emailed to us and the reply was “you must have reviewed the wrong company, call the office.” I certainly did NOT have the wrong company! You emailed us the link!! Highly frustrated and think the service fee should be refunded.