Care specialist conducted our semi-annual HVAC inspection and tune-up. Discovered water leakage from several severely clogged pipes, which were replaced. I was provided a step-by-step explanation of the problem and what was needed to remediate the problem. The work was done efficiently and all the debris from the clogged pipes cleaned up. Have contracted with Care for several years and their work has been A-plus. Technician Kyle (can't remember his last name) is a real pro.