Kyle is always such a gentleman. He does a great job and I feel he is very efficient and thorough. I totally trust him. We had an older furnace, about 26 years old. He never pressured to get a new one. He could have easily said we needed a new one. I request him to do all our services. Today he even caulked an area outside by the heat pump so that bees could not get into the area. He always gives excellent service!