Our first tune up service since the install of a new hvac system last December. I was impressed that CARE contacted me to arrange the service, and the tech, Cory, called to inform us he was on his way to our residence. Upon arrival, Cory went about his work and completed the tuneup with information about his findings. Everything was fine, as would be expected with such a new unit, but knowing the furnace is in proper working order going in to winter is good for peace of mind.