Before I previously called I felt like I identified the problem but didn’t know how to get to the igniter. When the tech came he confirmed that it was most likely the igniter and he was going to order the part and have to come back the next day and install the part. The tech was at my house maybe 25 minutes. Never took the igniter out, didn’t check to see if he had it, and told me the part would probably cost a couple hundred dollars. After he left I uninstalled the igniter and saw that it was cracked. I then found a part at granger for 33 dollars including tax and had it installed by 5 o’clock. He left my house around 330. That hour and a half difference included going to pick up the part and driving back. But I did sign the monthly servicing contract and plan on keeping it for now.
