Mr Baker was a very courteous and professional person. He was able to discuss and explain our system very well. The Garner company scored big with Mr Baker.
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Brendan was very polite and thorough. We greatly appreciate his help!
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Matt is always knowledgeable, professional and efficient. He explains what he’s found and makes recommendations as appropriate.
Response from Garner Heating & Air Conditioning Inc:
Thank you so much for your 5-star review! We will share this with the team to let them know to keep up the amazing work.
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Response from Garner Heating & Air Conditioning Inc:
We're thrilled to hear that you had such a positive experience with us. Thanks for the kind words.
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We know Matt's work and know when he comes that our problem will be solved and that he will supply an explanation as needed.
Response from Garner Heating & Air Conditioning Inc:
Thank you for the wonderful review. Matt does great work and is always thorough and honest when it comes to explaining the needed HVAC repairs.
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Response from Garner Heating & Air Conditioning Inc:
Your kind words mean a lot to us. Thanks for the positive feedback.
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Not being an air conditioner repair person I have to take the technician’s word that they did a great job. I thought some of the prices he quoted was way out of the ball park. Thought Mr Torres was a pleasant guy and courteous.
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George is the kind of person that we love working with. He is courteous, professional, and knowledgeable. If we need more service from the company, this is the person we would like to see come help us.
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A/C went out and Garner was able to dispatch on short notice. Ray was very professional and thorough. He quickly identified our issue and got us back up running in no time.
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Garner’s there when you need them, which really counts when you have heating or AC problems.
Response from Garner Heating & Air Conditioning Inc:
Thanks for sharing your review with us and the community.
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Max came to our house on a Saturday and quickly diagnosed the the problem. Options and prices were given to do a temporary repair verses replacement of the entire system. The installation team arrived promptly as scheduled. Technicians paid attention to every detail of the job and thoroughly cleaned their work areas when finished. After final testing, Ryan went over each process that they had performed and gave an explanation of the warranty, system operation and maintenance requirements. Overall experience was excellent and I highly recommend Garner Heating & Air Conditioning.
Response from Garner Heating & Air Conditioning Inc:
Thanks for leaving us such a wonderful review. We are glad that you loved our services, our dedicated staff will be pleased to learn of your high praise.
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The tech changed a start capacitor. Should have been a nominal $150-$200 repair. Took him 5 minutes tops as I had removed access panel already. Before he started the 5 minute changeout, he presented me with 5 options ranging as high as nearly $700 for “extras” like repairing burned wires (seriously? an extra?) and etc. Top (his recommended) price was nearly $700. My experience was overall good but only because I’m an educated buyer. I did not appreciate the blatant upsell attempt. You all have been better than that before now.
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Air Conditioning System Replacement Service near Ranch to Market Rd 150. During a routine maintenance check-up, we discovered that the client's air conditioning unit was in need of replacement. Today, we arrived to install the new system, meticulously removing the old unit from the home. Carefully installing the new system, we thoroughly checked all components to ensure proper operation. The new A/C system is now functioning in accordance with the manufacturer's specifications, providing reliable cooling for the client.
Performed semiannual maintenance on two heat pump cooling systems. Inspected all Performance, Mechanical and Safety Systems. While inspecting the upstairs system, I noticed the refrigerant charge to be low. Homeowners mentioned that the previous company that came out recharged the system but was unable to locate the leak. I used my electronic leak detector and located a significant leak inside the indoor fan coil. Also used bubble leak detection to confirm leak. Showed the homeowner the leak as well and we agreed the leak needs to be resolved. Flushed and treated all drain lines and drain pans. All air purification systems are on and operational at the time of departure. Changed two 20x25 F100 filters provided by homeowner. We decided to move forward with replacement of the indoor coil and install surge protection devices on both air handlers and the downstairs heat pump. Replaced the indoor coil on the upstairs unit. Removed the old refrigerant and old inline filter dryer.
Began replacing ductwork for three system reduct. Installed new media filters underneath air handlers and insulated upstairs chase in attic. Installed new supply plenums and ran new flex duct. Added new buckets and supply registers. Added new extended supply on system one and installed new filter base. Added new buckets and flex ducts and sealed all pressure points with air lock. System operating at this time.
HVAC Repair near Ranch to Market Rd 150. Arrived to perform repairs on a client’s HVAC system and found the refrigerant was low. Refilled the refrigerant to the manufacturer’s recommended levels and was able to get the system up and running again. I replaced the filters on the system before leaving.
HVAC Maintenance near Heitzler Ln. It was time for the spring maintenance check-up so we came out to the residence to check on the system. When I arrived at the home, I carefully looked over all components of the client’s HVAC system to ensure it is operating well and will continue to serve them as time goes on. The only issue that was noted was a clogged condensate line, so I cleared it out and now everything is working great!
Performed semiannual maintenance on one cooling system. Inspected all Performance, Mechanical and Safety Systems. Verified everything was operating within the manufacture’s specifications for operation. Outside condenser refrigerant pressures are within range. Indoor system drain line cleared and treated. Filters were also changed. No major issues were found. System running at time of departure.
Performed semiannual maintenance on one cooling system. Inspected all Performance, Mechanical and Safety Systems. Verified everything was operating within manufacture’s specifications for operation. Changed one AprilAire 413 filter provided by homeowner. Everything in the main house is working at this time.
Performed maintenance on 3 cooling systems. Inspected all Performance, Mechanical and Safety Systems. Verified everything was operating within the manufacture’s specifications for operation. The Westside unit evaporator coil is showing signs of mold. The Eastside unit 1 condenser fan motor is showing signs of overheating and Eastside unit 2 evaporator blower has buildup on the blower wheel. No other major issues were found. Presented a list of repairs to the homeowner and she decided to move forward with mandatory and near future repairs.
Performed first maintenance on two cooling systems. Inspected all Performance, Mechanical and Safety Systems. Verified everything was operating within the manufactures specifications for operation. I did notice signs of overheating on both condenser fan motors. No other major issues found. Brought my concerns to the homeowner’s attention and they decided to move forward with new fan motors. Repairs completed and systems running at time of departure.
Air conditioning maintenance visit. Performed full AC maintenance checklist; Checked electrical, mechanical, safety, and performance of the system. No major issues were found. Surge protection is operational. Air purifier is operational. Drain line cleared and treated. Condenser coil clean. Electrical disconnect confirmed in and on. System was running at the time of departure.
Performed AC tune-up on system. Found indoor coil was starting to rust quite a bit around the copper tubing. Showed homeowner and told him we would monitor it going forward. Refrigerant pressures and temperatures are good.
Performed semiannual maintenance one two cooling systems. Inspected all Performance, Mechanical and Safety Systems. Verified everything was operating within the manufacture’s specifications for operation. Changed two homeowner supplied filters.
On arrival, I found the system completely flat on refrigerant. I had to add refrigerant into the system to be able to run my electronic leak detector across the coil. Did find a leak at the service valve of the outdoor heat pump. Also inspected the indoor coil and found the coil to be extremely rusted and corroded. I recommended to the homeowner that we replace the indoor coil, replace the outdoor valve and recharge system back to factory specifications to return to 100% cooling and heating capacity. I also recommend installing our Stage 1 & 3 Breathe Easy Packages to keep the complete HVAC system clean, as there are signs of microbial growth inside the indoor air handler. Installed new indoor coil and rebuilt and insulated condensate drain. Also installed Stage 1 & 3 Breathe easy packages. Replaced the outdoor valve and charged system to factory specs. System is working properly at time of departure.
Upon arrival found that the HSI had failed. Spoke with homeowner and replaced igniter. Verified system operation. Created new and better wire connections and checked mounting system. System operating in heating at this time.
Performed heat check. Checked electrical, mechanical, safety, and performance of the system. Condenser fan motor showed signs of overheating. No other major issues were found. Drain line cleared and treated. Condenser coil cleaned. Options for repair were presented to the customer and they chose to have the fan motor replaced today. Repair was completed. Electrical disconnect confirmed in and on. System was running at the time of departure. Please see attached checklist for full tune-up details.