Overall Experience
Quality
Price
Convenience
Overall Experience
Quality
Price
Convenience
This gentleman did an outstanding job. He is the first to show us the drain and flushed it.
Response from Garner Heating & Air Conditioning Inc:
We are so grateful for your 5-star review. Thanks for sharing your rating with us and the community.
Overall Experience
Quality
Price
Convenience
Response from Garner Heating & Air Conditioning Inc:
We are so grateful for your 5-star review. Thanks for sharing your rating with us and the community.
Overall Experience
Quality
Price
Convenience
Overall Experience
Quality
Price
Convenience
Overall Experience
Quality
Price
Convenience
Immediate service, came back same day after getting part and completed job. Honest and super friendly.
Response from Garner Heating & Air Conditioning Inc:
We are so grateful for your 5-star review. Thanks for sharing your rating with us and the community.
Overall Experience
Quality
Price
Convenience
Quick response and great service. Elijah was friendly, knowledgeable and thorough. I will be using Garner again for my AC needs.
Overall Experience
Quality
Price
Convenience
Mr Baker was a very courteous and professional person. He was able to discuss and explain our system very well. The Garner company scored big with Mr Baker.
Overall Experience
Quality
Price
Convenience
Brendan was very polite and thorough. We greatly appreciate his help!
Overall Experience
Quality
Price
Convenience
Matt is always knowledgeable, professional and efficient. He explains what he’s found and makes recommendations as appropriate.
Response from Garner Heating & Air Conditioning Inc:
Thank you so much for your 5-star review! We will share this with the team to let them know to keep up the amazing work.
Overall Experience
Quality
Price
Convenience
Overall Experience
Quality
Price
Convenience
Response from Garner Heating & Air Conditioning Inc:
We're thrilled to hear that you had such a positive experience with us. Thanks for the kind words.
Overall Experience
Quality
Price
Convenience
We know Matt's work and know when he comes that our problem will be solved and that he will supply an explanation as needed.
Response from Garner Heating & Air Conditioning Inc:
Thank you for the wonderful review. Matt does great work and is always thorough and honest when it comes to explaining the needed HVAC repairs.
Overall Experience
Quality
Price
Convenience
Response from Garner Heating & Air Conditioning Inc:
Your kind words mean a lot to us. Thanks for the positive feedback.
Overall Experience
Quality
Price
Convenience
Indoor Air Purifier Installation: Integrated advanced duct-mounted air purifiers into the home’s HVAC system to trap and neutralize allergens, pet dander, and VOCs. Improved air circulation and enhanced overall indoor air quality.
I performed a AC cool check and checked the electrical, mechanical, safety, and performance of the system. I cleared the condensation drain line and flow tested the drain with two gallons of water. I also treated the drain line. Air filters were replaced with client supplied filters. Condenser coil was cleaned. No major issues were found. The system was running at the completion of service.
Built and installed 3 new supply plenums in Bull head T shape. Installed zoning damper in each plenum. Built and installed new return air plenum. Attached existing flex duct and sealed all connections with mastic/hardcast. Installed new 2 stage 3 zone control board and rewired. Cleared primary drain with CO2 and primed trap with water. Tested operation of system and the new zoning equipment. Everything is working at completion of service.
Performed AC cool check and checked the electrical, mechanical, safety, and performance of the system. I cleared the condensation drain line and flow tested the drain with two gallons of water. I also treated the drain line. Filter had been replaced by the homeowner. Condenser coil was cleaned. No major issues were found. The system was running at the completion of service.
Whole-Home Air Exchanger Installation: Installed a whole-home air exchanger to bring in fresh outdoor air while exhausting stale indoor air. This system promotes continuous ventilation and healthier indoor air quality year-round.
Service diagnostic found that the capacitor on the condenser unit had failed. Options for repair were presented to the homeowner, he chose to have the capacitor replaced and to sign up for maintenance. I replaced the capacitor and function tested the system. The system was running at the completion of service.
Performed semiannual maintenance on one straight cool AC system. Inspected all performance, mechanical and safety systems. Verified everything was operating within manufacturer specifications for operation. No major issues were found. Everything is working at this time.
Spoke with the homeowner when I arrived, she said they came back to the house and found that the main house area was extremely warm, but the master bedroom system was still operational. She mentioned her husband checked the breakers, said they only found that the oven breaker was tripped and everything was still on and operational. I went through the system and found that the outdoor relay had burned up on the control coil, the run capacitor for the compressor had failed below value and the furnace transformer was no longer stepping down high voltage to low voltage to power on the control board. Spoke with the homeowner and let her know that these issues will need to be fixed first before I can determine if there were any other faults in the system. She agreed to the immediate repairs. I completed the repairs for the system and installed new contactor relay, new run capacitor and new transformer. Installed a surge protection device on the main house furnace. Cycled power to sy
Performed AC cool check. Checked electrical, mechanical, safety, and performance of the system. I cleared the condensation drain line and flow tested the drain with two gallons of water. I verified the condensation pump is operational. I also treated the drain line. Surge protectors are also operational. The air filter is new and had been recently replaced by the customer. I cleaned the condenser coil. No major issues were found. The system was running at the completion of service.
Performed semiannual maintenance on two Carrier Infinity Systems. Inspected all performance, mechanical and safety systems. Tested and verified everything was operating within manufacturer specifications for operation. No major issues were found. Everything is working at this time.
Spoke with homeowner, he mentioned that the system upstairs was no longer blowing cool air, just recirculating the air already up there. I turned on the system and checked the outdoor condensing unit. I found there was no control voltage at the contactor relay. I was able to narrow down the issue to the high pressure switch being tripped. I reset the switch and the compressor kicked on but the condenser fan motor was not running. I tested and verified that the outdoor run capacitor was still within range across the FAN terminals. I gave the fan blade a push and found it was stuck. I was able to forcefully spin it to get it going and I checked refrigerant charge. Did find refrigerant levels to be extremely low on the system, running with a 1°SC. The fan motor bearings have failed as the blade takes an extreme force to rotate. I presented repair options to homeowner and he chose to replace the condenser fan motor today. Installed new condenser fan motor. Tested the system and
HVAC System Repair Service: During my visit to the client's residence, I diagnosed their HVAC system's startup failures, which were caused by a faulty start capacitor. To restore reliable operation, I promptly replaced the defective capacitor, ensuring smooth and consistent system performance.
Performed semiannual maintenance on two AC systems and inspected all performance, mechanical and safety systems. I found the master bedroom outdoor condenser fan motor to be overheated. I changed out two client supplied AprilAire 413 air filters. No other major issues were found. Everything is working at this time.
Cut out existing flare fittings at the condenser connection. Made new flares and installed new flare fittings. Pressure tested system with nitrogen and pulled vacuum. Disassembled the indoor unit and cleaned all components. Cleaned out the interior of the condenser and the condenser coils. Weighed in factory charge of R-410A. Tested condensation drain with water. Tested heating and cooling operation. Everything is working at this time.
Performed semiannual maintenance on one heat pump cooling system and inspected all performance, mechanical and safety systems. Removed all leaves and debris from base pan of the outdoor unit, and cleaned and washed condenser coils to ensure maximum heat transfer of the refrigerant. Added a drain treatment into the primary drain line to help reduce drain blockages. Changed out the old AprilAire 210 filter with a new client provided one. No major issues found. Everything is working at this time.