731 Roland Ln.
Kyle, TX 78640
(512) 392-2000

Local Reviews
for driftwood, tx

Rated 4.8 out of 5 stars based on 10 customer reviews

Matt provided excellent service on very short notice.

We know Matt's work and know when he comes that our problem will be solved and that he will supply an explanation as needed.


Response from Garner Heating & Air Conditioning, Inc.:

Thank you for the wonderful review. Matt does great work and is always thorough and honest when it comes to explaining the needed HVAC repairs.

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Always awesome

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Service

Not being an air conditioner repair person I have to take the technician’s word that they did a great job. I thought some of the prices he quoted was way out of the ball park. Thought Mr Torres was a pleasant guy and courteous.

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George was absolutely great!

George is the kind of person that we love working with. He is courteous, professional, and knowledgeable. If we need more service from the company, this is the person we would like to see come help us.

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Thanks!

Everything was wonderful!!!

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Friendly, knowledgeable and gave good advice

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Awesome service, Quick turn around.

A/C went out and Garner was able to dispatch on short notice. Ray was very professional and thorough. He quickly identified our issue and got us back up running in no time.

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Longtime customer

Garner’s there when you need them, which really counts when you have heating or AC problems.

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Great Experience

Max came to our house on a Saturday and quickly diagnosed the the problem. Options and prices were given to do a temporary repair verses replacement of the entire system. The installation team arrived promptly as scheduled. Technicians paid attention to every detail of the job and thoroughly cleaned their work areas when finished. After final testing, Ryan went over each process that they had performed and gave an explanation of the warranty, system operation and maintenance requirements. Overall experience was excellent and I highly recommend Garner Heating & Air Conditioning.

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Great service.

The tech changed a start capacitor. Should have been a nominal $150-$200 repair. Took him 5 minutes tops as I had removed access panel already. Before he started the 5 minute changeout, he presented me with 5 options ranging as high as nearly $700 for “extras” like repairing burned wires (seriously? an extra?) and etc. Top (his recommended) price was nearly $700. My experience was overall good but only because I’m an educated buyer. I did not appreciate the blatant upsell attempt. You all have been better than that before now.

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Job Locations
for driftwood, tx

Matt F.

Matt F. Job Checkin

Performed service diagnostic. Diagnostic found that the drain tube from the condensate drain pump had been disconnected. Tube was sitting underneath an animal trap that had been placed in the attic by the pest control company. Further investigation found a partial clog in the condensate drain line, and water had backed up into the secondary drain pan. Options for repair were presented to customer. Customer chose to the have the drain line cleared and the water removed. Drain line was cleared and treated. Water was removed from the secondary drain pan. Tube from the condensate pump was reattached to the drain line. Condensate drain pump was tested for function. System was running at the time of departure.


Matt F.

Matt F. Job Checkin

Performed AC cool check on two systems. Checked electrical, mechanical, safety, and performance of the systems. No major issues were found. Drain lines cleared and treated. Condenser coils cleaned. Electrical disconnects confirmed in and on. Systems were running at the time of departure. Thermostats were programed to run on the customer’s desired schedule.


Max  B.

Max B. Job Checkin

Replaced the blower motor inside the furnace and everything is coming on and working at this time. Once repair was completed and the system was running again, I did find other deficiencies. The client declined further repairs but I will send an estimate for their review.


Matt F.

Matt F. Job Checkin

Performed the AC cool check. Checked electrical, mechanical, safety, and performance of the system. Condenser fan motor showed signs of overheating. Mold/mildew was growing inside the air handler and on the wiring harness for the blower motor. Options for repair were presented to customer and they chose to have the condenser fan motor replaced. Repair was completed. Electrical disconnect confirmed in and on. System was running at the time of departure.


Matt F.

Matt F. Job Checkin

Performed AC cool check. Checked electrical, mechanical, safety, and performance of the system. Reme-Halo air purifier has failed and is not functional. No other major issues were found. Drain line cleared and treated. Condenser coil cleaned. Options for replacement of air purifier were presented to the customer and they chose to have the Reme-Halo replaced with the Synergy system. Repair was completed. Electrical disconnect confirmed in and on. System was running at the time of departure.


Matt F.

Matt F. Job Checkin

Performed AC cool check. Checked electrical, mechanical, safety, and performance of the system. System was low on refrigerant. Leak check was performed but no leak was found. Mold and mildew were found inside air handler. Drain line cleared and treated. Condenser coil cleaned. Options for repair were presented to customer and they chose to have the system charged with refrigerant and to install our Breathe Easy Package - Stage 3. System was charged with refrigerant and is now operating at 10 degrees of sub cooling. Breath Easy Stage 3 has been installed. Electrical disconnect confirmed in and on. System was running at the time of departure.


Jason D.

Jason D. Job Checkin

Trip 1 - Performed service diagnostic on upstairs system. Diagnostic found that the compressor and capacitor (30/5) for the condenser unit had both failed. Downstairs unit’s condenser fan motor showed signs of overheating. Options for repair were presented to customer and they chose to to have both components replaced. Will order compressor tomorrow and contact customer for scheduling once received. Electrical disconnect is in off position. System is not running at the time of departure. Trip 2 - Replaced the compressor on the upstairs system. Replaced inline filter dryer. Pressure tested with dry nitrogen and pulled a vacuum to remove any non-condensables from the copper line set. Replaced the 30/5 cap on the condenser as well. After charging to factory specs the system was running properly at time of departure.


Max  B.

Max B. Job Checkin

Performed the AC tune-ups on both systems. I presented the client with the deficiencies that I did find but they are going to monitor the system until our next visit.


Max  B.

Max B. Job Checkin

Performed the AC tune-up. While performing the inspection I did find deficiencies with the condenser fan motor and the batter cap to the blower motor. I presented the client with his options, and he chose to have the mandatory repairs done at this time. Repairs completed and system operational.


Max  B.

Max B. Job Checkin

Performed the AC tune-up on three systems. While performing the inspections I did find deficiencies with the systems. I presented options to replace the battery capacitor on one system and the motors on the other systems. The client chose to have the capacitor replaced and will call her home warranty company regarding the motors. Repair completed and system is operational.


Evan B.

Evan B. Job Checkin

After performing the diagnostic, I found that the system that controls the guest bedrooms is 22 years old and in very poor condition. I let the client know that we do not work on systems this old and recommended replacement. They said they understood but wanted temporary cooling to get them through the weekend. I found that the battery capacitor had completely failed. I presented repair options and they chose to have the capacitor replaced. I completed the repair and also let the client know that the system could very well fail by the afternoon however it is running at this time.


Evan B.

Evan B. Job Checkin

After performing the diagnostic, I found that the system that controls the guest bedrooms is 22 years old and in very poor condition. I let the client know that we do not work on systems this old and recommended replacement. They said they understood but wanted temporary cooling to get them through the weekend. I found that the battery capacitor had completely failed. I presented repair options and they chose to have the capacitor replaced. I completed the repair and also let the client know that the system could very well fail by the afternoon however it is running at this time.


Evan B.

Evan B. Job Checkin

After performing the diagnostic, I found that the system that controls the guest bedrooms is 22 years old and in very poor condition. I let the client know that we do not work on systems this old and recommended replacement. They said they understood but wanted temporary cooling to get them through the weekend. I found that the battery capacitor had completely failed. I presented repair options and they chose to have the capacitor replaced. I completed the repair and also let the client know that the system could very well fail by the afternoon however it is running at this time.


Evan B.

Evan B. Job Checkin

After performing the diagnostic, I found that the system that controls the guest bedrooms is 22 years old and in very poor condition. I let the client know that we do not work on systems this old and recommended replacement. They said they understood but wanted temporary cooling to get them through the weekend. I found that the battery capacitor had completely failed. I presented repair options and they chose to have the capacitor replaced. I completed the repair and also let the client know that the system could very well fail by the afternoon however it is running at this time.


Matt F.

Matt F. Job Checkin

Performed AC cool check. Checked electrical, mechanical, safety, and performance of the system. Air handler was dirty. No other major issues were found. Options for repair were presented to customer and they declined air handler cleaning at this time. Condenser coil cleaned. Electrical disconnect confirmed in and on. System was running at the time of departure.

	Performed AC cool check. Checked electrical, mechanical, safety, and performance of the system. Air handler was dirty. No other major issues were found. Options for repair were presented to customer and they declined air handler cleaning at this time. Condenser coil cleaned. Electrical disconnect confirmed in and on. System was running at the time of departure.