Overall Experience
Quality
Price
Convenience
Overall Experience
Quality
Price
Convenience
Garner Heating and AC has always looked after us with excellent service and care. We appreciate their concern that we are always up and running without issues.
Overall Experience
Quality
Price
Convenience
Performed cooling maintenance on one heat pump system. Checked all electrical, mechanical and performance of the system. Cleared and treated the drain line and washed the outdoor coil. Customer supplied filter for replacement. Surge protector at the condenser is on and working. No major issues were found.
I arrived at the home to find the system on and running. I spoke to the homeowner about how the unit had been operating. I made sure to clear the drain and treat it as well as rinse the outdoor coil. I checked over the system and found everything to be in good shape. All major and minor electrical components checked out fine. Refrigerant pressures are proper as well. System is in working order at completion of appointment.
Air Duct Sealing: Sealed and insulated air ducts to ensure consistent temperature distribution and optimal comfort.
Air Duct Cleaning and Sealing: Cleaned and sealed dirty, leaky air ducts to enhance indoor air quality and ensure efficient heating and cooling.
I arrived at the home to find the system not running. I spoke to homeowner about how the unit had been operating. I made sure to clear the drain and also rinse the outdoor coil. I checked over the system and found everything to be in good shape. All minor and major parts checked out fine. Also, the refrigerant charge is proper. No recommendations were made at this time. System is in working order at completion of appointment.
I arrived at the home to find the system on and running. I spoke to the homeowners about how the system had been operating. I made sure to clear the drain and also rinse out the outdoor coil. I checked over the system and saw the blower motor is leaking oil, the blower wheel is very dirty, the indoor capacitor is weak, the outdoor capacitor is weak, the contactor is pitted and charred, the condenser fan motor is leaking oil, and the system is low on refrigerant. System is working to the best of its ability at this time.
During my diagnostic of the system, I discovered the following: the capacitor has failed, the contactor is pitted and charred, the condenser fan motor is leaking oil, the condenser coil is dirty, and the system is R-22 refrigerant which has been phased out. I brought all of this to the attention of the customer and made him a few options. HE elected to perform my top option. That option is detailed below: “Includes replacement of the capacitor, contactor, condenser fan motor, and a thorough rinsing of the condenser coil.” I rinsed the condenser off first and then replaced the contactor and capacitor. I then replaced the condenser fan motor. I gave the system power and gave it a call from the thermostat. Everything powered up properly. I checked refrigerant pressures and found them to be good for the amount of heat that is in the house. System is in working order at completion of appointment.
Heating Repairs: Arrived to resolve heating issues for a residential client. Improved heating efficiency by cleaning a dirty burner assembly. Enhances combustion and ensures consistent warmth.
I performed a heating tune-up over the system. I made sure to rinse out the heat pump outside. During my evaluation I discovered the following: the indoor blower capacitor and outdoor heat pump capacitor are getting weak and out of spec, the blower motor is leaking oil, the condenser fan motor is leaking oil, the contactor is pitted and charred, and the blower wheel is dirty. I brought all of this to the attention of the homeowners and wrote up a list. They elected to only renew their maintenance plan today. I informed them about all of my concerns and also ballparked replacement systems.
Comprehensive Heating System Repair: Called to address heating discomfort in a residential client's home, a thorough inspection revealed a faulty heating element. Swift replacement and fine-tuning of heating controls ensued, resolving concerns and ensuring accurate temperature regulation. Post-repair, our maintenance plans were introduced to uphold the system's outstanding performance.
Performed heat check on one heat pump system. Checked all electrical, mechanical and performance of the system. Cleared and treated the drain line and washed the outdoor condenser coil. I replaced the filter with one supplied by the homeowner. After performing tune up I reset the breaker/disconnect at the condenser and found that the breaker had failed and was not passing power to the condenser. I replaced the breaker with a pull out disconnect box at no charge to the homeowner. I cycled power and confirmed the system is working at this time. No other issues were found.
Replace System Installed 3 ton carrier 10kw HP system. Added plywood overlay and rebuilt and insulated drain line. Installed new line filter drier and replaced outdoor disconnect. Pressure tested system for extensive leak check and pulled deep vacuum. Weighed in factory charge and verified operation. System working at this time.
On arrival, I found some of the low voltage control wiring was taped up. Tapped the wiring and the contactor started sputtering. Removed the tape and found the wire was brittle and broken. Ran new control wiring from condenser to air handler. Placed outside portion in Seal-Tite to protect from elements. Also re-insulated suction line to ensure proper insulation of the suction line. Inspected all Performance, Mechanical and Safety Systems. Verified everything is operating within manufacture’s specifications for operation. Everything is working at this time.
Performed service diagnostic. Diagnostic found that the capacitor on the condenser unit has failed. 60 amp breaker for the unit is also bad and not passing power. Options for repair were presented to customer and they chose to have the capacitor replaced today. The customer will replace the breaker himself.
Performed cooling maintenance. Checked electrical, mechanical and performance of the system. I found the outdoor condenser fan motor showing signs of overheating and the condenser capacitor undervalue. Presented customer with option to repair she chose to have the mandatory repairs done at this time. Completed the repairs and cycled the thermostat. Everything is on and running at this time.