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Garner HVAC has always provided greta service every time I have called them.
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Fixed my problem. Elijah was courteous and polite and friendly.
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On time, superior equipment and op notch installation. All guaranteed and backed by prompt service to f needed. There may be some who are a little cheaper but not with this level of quality
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Explained every step… great attitude!
Response from Garner Heating & Air Conditioning Inc:
We count ourselves lucky for customers like you and look forward to working with you again in the future!
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I have used Garner HVAC several times and have always been satisfied.
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We had Matt F. Come to help us at our house and he was just exceptional. He has a lot of knowledge on the subject and worked so hard for hours to pinpoint exactly was was wrong with our A/C. He got it all fixed up and was so kind and pleasant to work with the whole time. We were very glad to have found a company who seems honest and like they care a lot about the work they do.
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Great customer service! Matt was very knowledgeable, answered all our questions, professional, friendly and courteous! Garner has always provided us with good care!
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Omar, the service technician, was very polite and conscientious.
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Omar Hernandez was very prompt and professional. He explained what he was going to do and then gave updates afterwards.
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Service diagnostic found that the condensation drain line was clogged. Water was backing up into the system and tripping the safety switch. I called homeowner and spoke to him about what I found, and the age of the system. He decided to have the drain line cleared. I cleared the condensation drain line and flow tested the drain with two gallons of water. I also treated the drain line. The system was running at the completion of service.
Service diagnostic found that the drain line was clogged at the mini split drain connection. I went over my findings with the homeowner and they chose to have the drain cleared. I disassembled the indoor split system to access the drain connection. I used my vacuum and cleaned the drain as best as possible. I reattached the drain line and tested the drain with a gallon of water and verified it is flowing and leak free. I also washed the air filters then did a function check. The system is operational at this time.
AC cool check completed on vertical Trane heat pump. Drain line was flushed and treated. Condenser coil was cleaned. I found all mechanical and electrical components within manufacturer specifications. The system was cooling at time of departure.
Installed Carrier Heat Pump. Used installed Honeywell thermostat. Installed new extended supply plenum and new return plenum. Re decked wood that had water damage. Replaced secondary drain pan. Rebuilt and insulated primary and secondary drain line. Installed Safety Float switches. Reattached all ductwork and sealed with mastic. Cleared drain and verified operation. Pressure tested lineset and pulled a vacuum. Replaced disconnect and whip. Tested and charged system. Installed condenser for downstairs system and began removal of downstairs air handler. Installed downstairs air handler. Used installed Honeywell thermostat. Rebuilt primary drain and cleared to verify operation. Installed and tested SS2. Installed new transition to supply plenum. Sealed all connections with mastic. Pressure tested lineset and pulled a vacuum on the lineset. Charged system and tested operation. Everything is working at completion of service.
Performed AC cool check and checked the electrical, mechanical, safety, and performance of the system. I cleared the condensation drain line and flow tested the drain with two gallons of water. I also treated the drain line. Air filters had recently been replaced by the homeowner. I cleaned the condenser coil. No major issues were found. The system was running at the completion of service.
Disconnected dryer from the laundry room. Used telescopic camera to get a visual on the severity of lint inside the vent. Used extension brush on a drill to clean and remove build up inside the vent. Made 3 passes with the brush and verified lint removal with camera each pass. Sealed gap in the vent pipe connection where it enters the roof. Reconnected the dryer vent and gas flex connections, checked for leaks with bubbles. Turned dryer on to check operation after plugging it back in. Everything is working at completion of service.
AC cool check completed on one horizontal Carrier system. Drain line was flushed. Condenser coils were cleaned. I found the blower wheel with some buildup. I also found the outdoor torque booster below manufacturer specs. I went over my findings and presented options for repair and the homeowner chose to replace the torque booster at this time. I completed the repair and function checked the system. No other major issues were found. The system was cooling properly at time of departure.
Upon arrival, I found the system set to cool and the indoor fan running. I ran a diagnostic and found a faulty torque booster. I also found dirty condenser coils. I went over my findings with the homeowner and presented repair options. He chose to replace the torque booster today. After replacing the torque booster, I function tested the system. The system is working at completion of service.
Performed A/C tune-up on a Trane straight cooling system. Checked the electrical, mechanical and performance systems of the unit. Cleared, cleaned, flushed and treated the drain line and cleaned the exterior of the furnace. Replaced the high voltage wire nuts with wago wire connectors. I did find there is no water safety switch on the secondary drain line and the outdoor fan motor is showing some wear and tear. I spoke with Ms. Carrick and presented repair options. No other issues were found. The system is operational at this time.
Performed A/C tune-up on a mobile home straight cool system. Checked the electrical, mechanical and performance systems of the unit. Cleaned the drain line as best as possible with my shop vac and treated the drain line as well. Secured the outdoor compressor wiring and washed the outdoor coil. I found the system was low on refrigerant and the blower wheel was dirty. I spoke with Nick and he chose to have the blower assembly cleaned and add refrigerant to the system. I added 2lbs of refrigerant and performed a leak search. I was unable to find a leak at this time. I then pulled and cleaned the blower wheel and blower housing. After completing the work I reset the breakers and verified the system is operational. The system was running at completion of service.
Installed new ductless system in garage space above window. Ran wiring, copper tubing, and drain line along interior wall until penetration. Pressure tested line-set and pulled deep vacuum. Verified system operation. Everything working at completion of service.
Ductwork Inspection and Repair: Performed a comprehensive duct inspection, locating and sealing multiple air leaks using mastic and foil tape. This repair improved system airflow, balanced room temperatures, and increased HVAC efficiency.
Summertime Air Conditioning System Tune-Up: Performed a thorough AC tune-up by cleaning both evaporator and condenser coils, checking and adjusting refrigerant levels, calibrating the thermostat, and inspecting all electrical components to maximize system efficiency and lifespan.
AC cool check completed on one horizontal Lennox system. Drain line was flushed and treated. Condenser coils were cleaned. I found the contactor charred and pitted. The slab of the condenser is in poor shape. I went over my findings with the homeowner. No other major issues were found. The system is cooling properly at time of departure.
Performed diagnostic on the Carrier straight cool system. I found the primary drain line was clogged. I spoke with homeowner and he chose to have the drain line cleared. I cleared, flushed, and treated the drain line and verified it is draining properly. I also taped the return air filter to prevent any filter bypass. I also noticed a lot of ants around the outdoor unit. I sprayed insecticide to help keep them out of the electrical. No other issues were found. The system is operational at this time.