Chey, was so thoughtful and careful in his inspection and work. He is an outstanding technician.
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Matt is super nice, punctual, and thorough.
Response from Garner Heating & Air Conditioning Inc:
It was a pleasure serving you and your family. Thank you for sharing your kind words with us. It means the world to us and to our entire team!
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Excellent customer service! Omar went over his assessment with me thoroughly and answered all my questions. He was on time, friendly and professional!
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Ethan & his assistant were very efficient and kept the work area very clean and quiet.
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Matt was both very professional and effective at diagnosing and resolving our AC issue. We really appreciated coming out and helping us.
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Chey did a great job, explained everything, and completed work efficiently.
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Omar was very professional and punctual. He explained everything as he worked.
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Zach is very thorough and knowledgeable. He informed us every step of the way and explained options. We really appreciate his hard work.
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Ethan and team were prompt, professional, courteous and thorough! They completed a new AC install with exceptional care and quality. My home was left pristine and Ethan provided a complete overview and tour of everything they did. Garner AC delivers at 5 stars from beginning to end.
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My two mini-splits died going into the summer heat. The replacement cores came in earlier than expected, and were scheduled for replacement asap. Jason and Jackson were the two young guys who did the work. They were courteous, professional, and competent. Outstanding service. I’m disappointed at the failure of a major component in both units after barely 7 years, but very happy with Garner & Company.
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Garner A/C is in the business. Their tech is outstanding. Will call on Garner for my A/C and heating needs
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Chey was very professional! Friendly, knowledgeable, and answered all my questions! Always been happy with Garner! I renewed my yearly maintenance package!
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Performed a heater tune-up on one heat pump system. Checked all electrical, mechanical and performance of the system. Filters were replaced with customer supplied filters. I used my vacuum and hooked it to the drain line outlet by the condenser. I then poured 2 gallons of water in the primary drain pan and then treated the drain pan. I washed the outdoor coil and secured the compressor wiring to prevent any electrical rub outs. No other major issues were found, and the system is operational at this time.
Performed a heater tune-up on a Trane gas furnace system. Checked the electrical, mechanical and performance systems of the unit. Cleared, cleaned, flushed and treated the drain line and cleaned the exterior of the furnace. I replaced the high voltage wire nuts with a Wago wire connector. I did find that the gas outlet pressure at the furnace is high at 9.1in. w.c.. I lowered it to the rated 3.5in. w.c.. I also found the system has high static pressure but due to the location of the system there is no space for ducting improvements. No other major issues were found, and the system is operational at this time
Performed the heater tune-up on a Carrier heat pump system. Checked the electrical, mechanical and performance systems of the unit. Cleared, cleaned, flushed and treated the drain line and cleaned the exterior of the air handler system. Washed the outdoor unit and secured the compressor wiring. No major issues were found, and the system is operational at this time.
Single system heating tune-up completed on a horizontal furnace. I adjusted the gas pressures to manufactures specs. No other major issues found.
Heating tune-up completed on a horizontal air handler/heat pump system. I did recommend a factory refresh on the condenser which includes a new contactor, capacitor, and condenser fan motor, as all these components are showing signs of age and deterioration. No other major issues were found, and the system is working properly at this ti
Service diagnostic found that the 5-amp fuse in the air handler was blown. I went through the wiring checking for shorts and did not find any. I went through the wires and did not find any frayed or exposed wires. I replaced the fuse and tested the system in cooling, heating auxiliary heating and fan modes. The system was operating normally. Once the system was operational, I performed a heat check on the system. Checked electrical, mechanical, safety, and performance of the system. I cleared the drain line and flow tested the system with two gallons of water. I replaced the filter with a customer supplied filter. No other major issues were found, and the system is running at the completion of service
Heating tune-up completed on a horizontal air handler. During my tune-up, I found that both plenums have partially detached. The ductwork also has multiple significant leaks throughout the entire system. In addition, I found that the disconnect for the condenser is not working properly. No other major issues found.
Performed heater tune-up. Checked electrical, mechanical, safety, and performance of the system. I cleared the drain line and flow tested the drain with two gallons of water. I then treated the drain line. I found some mold was growing inside the air handler around the evaporator coil. No other major issues found.
Autumntime HVAC Maintenance Service – To prepare for the colder months, I carried out a thorough cleaning of the heat exchanger and checked the furnace's heat strips. I also inspected the ductwork for potential air leaks, sealing any gaps to maintain consistent heating throughout the home. This preparation ensured the system was in top condition for efficient performance during autumn and winter.
Heating Repair Service – A property owner reported that their heating system was not producing adequate heat. During my inspection, I found that the heat exchanger was cracked, posing both an efficiency and safety risk. I replaced the heat exchanger and conducted a carbon monoxide test to ensure the system was safe for continued use. The heating system was restored to full functionality, providing reliable warmth.
AC System Repair – A homeowner reported that their air conditioner was emitting a burning smell. After a detailed inspection, I found that the motor's bearings were worn out, causing overheating. I replaced the worn bearings and thoroughly tested the motor to confirm that the issue was resolved. This repair ensured the AC unit would run smoothly without any further concerns.
Performed heater tune-up. Checked electrical, mechanical, safety, and performance of the system. I cleared the drain line and flow tested the drain with two gallons of water. I also treated the drain. During the check I found that the hot surface igniter is cracked and will not reliably ignite the furnace. Presented my findings to the homeowner, and Glen chose to have the igniter replaced today. I replaced the igniter and cycled the system. The system is heating properly after completion of repairs. No other major issues found.
Performed a heater tune-up on a Carrier gas system. Checked electrical, mechanical and performance systems of the unit. Cleared, cleaned, flushed and treated the drain line and cleaned the exterior of the furnace. I replaced the high voltage wire nuts with a Wago wire connector. We also reduced the fan speed in cooling mode which decreased the total static pressure of the system. No other major issues were found, and the system is operational at this time.
Completed installation of an all-new duct system. Installed new extended supply plenum and return plenums. Installed and sealed all new buckets and grilles. Raised unit on 8” vibration isolators. Created transition between furnace and coil. System operating at this time.
Performed the heat check on two systems. Checked electrical, mechanical, safety, and performance of the systems. The drain lines were cleared, and flow tested with two gallons of water each. The drain lines were then treated. No major issues were found, and the systems are running at the time of departure.