Chey did a great job, explained everything, and completed work efficiently.
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Omar was very professional and punctual. He explained everything as he worked.
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Zach is very thorough and knowledgeable. He informed us every step of the way and explained options. We really appreciate his hard work.
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Ethan and team were prompt, professional, courteous and thorough! They completed a new AC install with exceptional care and quality. My home was left pristine and Ethan provided a complete overview and tour of everything they did. Garner AC delivers at 5 stars from beginning to end.
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My two mini-splits died going into the summer heat. The replacement cores came in earlier than expected, and were scheduled for replacement asap. Jason and Jackson were the two young guys who did the work. They were courteous, professional, and competent. Outstanding service. I’m disappointed at the failure of a major component in both units after barely 7 years, but very happy with Garner & Company.
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Garner A/C is in the business. Their tech is outstanding. Will call on Garner for my A/C and heating needs
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Chey was very professional! Friendly, knowledgeable, and answered all my questions! Always been happy with Garner! I renewed my yearly maintenance package!
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Very courteous service, excellent at explaining how the system works, reviewing the invoice, and cleaned up very well after the work was completed. Both service technicians were professional and a pleasure to be around. Highly recommend them!
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Zachary was professional, very knowledgeable, wore shoe covers inside, and did a great job in his overall diagnosis and coming back out to install the new parts. A very pleasant demeanor and easy to work with! Thank you!
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Thoroughly done.
Response from Garner Heating & Air Conditioning Inc:
We’re so happy you loved your experience and can’t wait to have you back for your next service appointment.
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We’ve bn with Garner for over 20 years. Appreciate the knowledgeable, honest and professional service n demeanor.
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Replaced the garage ductless system with a new Carrier ductless system. Mounted inside wall unit to the wall. Ran new line set and new control wiring. Sealed up penetration hole with spray foam. Pressure tested and pulled a vacuum on the copper line set. Secured condenser to the pad. Tested system in all modes and the system is working properly at this time.
Performed cooling maintenance on a straight cool system. Checked all electrical, mechanical and performance of the system. Cleared and treated the drain line and washed the outdoor coil. I found that there is no water safety switch on the secondary drain line and the blower capacitor is below value. I presented my findings to the homeowner, and she chose to have the capacitor replaced and a water safety switch installed. I installed the capacitors and mounted them on the blower housing due to the design of the system. I then installed a water safety switch on the secondary drain line. I cycled power at the thermostat, and the system is operational at this time.
Replaced upstairs secondary drain pan underneath the Lennox air handler. Replaced foam blocks and rebuilt primary drain line. Cleared line with CO2, treated it, and then installed new float switches. Performed a cleaning on the ductless system above the garage. Removed blower wheel and cleaned evaporator coil. Reassembled the head unit after cleaning was completed. Vacuumed out the drain line from the outside. Everything is working at this time.
Cool check completed on an 11-year-old up-flow heat pump system. The indoor unit is clean. The drain line was cleared and treated. The float switch was checked and is operational. The outdoor coil was cleaned. I did find that the capacitor is near failure. Amp draws and all other electrical components within manufacture specs. Refrigerant level within range. Presented my findings to the homeowner and they have decided to move forward with replacement of the failing capacitor. I completed the repair and cycled the thermostat. The system is operational at this time.
I arrived at the home to find the upstairs system on and running and the downstairs system off. I started my check over both systems. I tested both the heating and cooling modes on both systems and found them to be working properly. I did note a few deficiencies with the systems, and I brought that to the attention of Reza. We were able to get those deficiencies addressed and brought the systems back up to 100%. All of the major and minor inside and outside electrical components are in good working order. Refrigerant charge on both systems is proper as well. Both systems are in good working order at completion of appointment.
I arrived to find the master bedroom thermostat calling for cooling but not running. I reset the breaker and performed a 3-system cooling maintenance. I made sure to rinse all of the outdoor units and cleared all of the drains. I discovered that both of the 1.5-ton outdoor units have oil leaking from the condenser fan motors. Also, the disconnect for the main outdoor unit is broken so it’s no longer protected from the elements. I brought this to the attention of the homeowner and made him a few options. Systems are in working order at completion of appointment.
Removed case coil and installed new coil. Installed new filter dryer. Rebuilt primary drain line. Cleared drain and verified operation. Pressure tested and pulled a vacuum on the line set. Weighed in refrigerant to meet manufacturer specifications. Verified temp split and everything is working at this time.
Whole-Home Air Exchanger Installation: Installed a whole-home air exchanger to improve indoor air quality by introducing fresh air and ensuring continuous ventilation.
Ductless Mini Split Repair: Replaced a malfunctioning fan blade in a ductless mini-split system to eliminate noise and improve performance.
AC UV-C Light Installation: Installed a UV-C light system in the AC to eliminate airborne contaminants and enhance air purification.
AC System Maintenance: Conducting a comprehensive AC maintenance service, I prioritized the meticulous cleaning of the evaporator coil. Additionally, I inspected and straightened coil fins, cleared condensate drains to prevent blockages, ensured the integrity of the refrigerant line, and verified and tightened all electrical connections. This thorough approach guarantees optimal heat exchange efficiency, efficient airflow, smooth drainage, proper refrigerant circulation, and secure electrical components for the AC system's peak performance during the warmer months.
I checked over the system and discovered the following: the drain line is clogged, the condenser fan motor is leaking oil, and the contactor is pitted. I brought all of this to the attention of the homeowners and made them a few options. They elected to move forward with my top option. Details are below: “Includes clearing of the drain, replacement of the condenser fan motor, and replacement of the contactor under parts warranty.” I cleared the drain and treated it as well. I followed it up with two gallons of water. I then replaced the condenser fan motor and the contactor. I tested the system and everything came on and ran properly. System is in working order at completion of appointment.
Performed cooling maintenance on two heat pump systems. Checked all electrical, mechanical and performance of both systems. Cleared and treated both drain lines and washed both outdoor coils. I did find that both water safety switches on the main system have failed. I also found ants around the condenser starter for the second system. No other major issues were found.
Installed new cased coil in closet up-flow system. Removed filter dryer from outside and installed it near the coil. Rebuilt drain line and verified condensate pump is working properly. Pulled vacuum and weighed in refrigerant per data specs. Everything operating at this time.
I spoke to homeowner about her options to get the system repaired. She elected to move forward with the option detailed below: “Includes replacement of the capacitor as well as the contactor.” I got straight to work and replaced those components. System is working to the best of its ability at this time.