731 Roland Ln.
Kyle, TX 78640
(512) 392-2000

Local Reviews
for san marcos, tx

Rated 4.9 out of 5 stars based on 102 customer reviews

Excellent quality service

Zach is very thorough and knowledgeable. He informed us every step of the way and explained options. We really appreciate his hard work.

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Outstanding Servixe

Ethan and team were prompt, professional, courteous and thorough! They completed a new AC install with exceptional care and quality. My home was left pristine and Ethan provided a complete overview and tour of everything they did. Garner AC delivers at 5 stars from beginning to end.

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Outstanding service

My two mini-splits died going into the summer heat. The replacement cores came in earlier than expected, and were scheduled for replacement asap. Jason and Jackson were the two young guys who did the work. They were courteous, professional, and competent. Outstanding service. I’m disappointed at the failure of a major component in both units after barely 7 years, but very happy with Garner & Company.

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Great Technician

Garner A/C is in the business. Their tech is outstanding. Will call on Garner for my A/C and heating needs

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Excellent Service

Chey was very professional! Friendly, knowledgeable, and answered all my questions! Always been happy with Garner! I renewed my yearly maintenance package!

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Excellent SERVICE!

Very courteous service, excellent at explaining how the system works, reviewing the invoice, and cleaned up very well after the work was completed. Both service technicians were professional and a pleasure to be around. Highly recommend them!

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Excellent

On time, professional, knowledgeable. A+

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Pleased with service

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Superb service!

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A/C Diagnosis Problem

Zachary was professional, very knowledgeable, wore shoe covers inside, and did a great job in his overall diagnosis and coming back out to install the new parts. A very pleasant demeanor and easy to work with! Thank you!

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Service

Thoroughly done.


Response from Garner Heating & Air Conditioning Inc:

We’re so happy you loved your experience and can’t wait to have you back for your next service appointment.

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A/C units -excellent service.

We’ve bn with Garner for over 20 years. Appreciate the knowledgeable, honest and professional service n demeanor.

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Fast and Excellent Service!

I highly recommend Garner Heating and Air Conditioning. My service person, Elijah, was responsive and knowledgeable and was able to identify and repair the issues with my ductless AC/ Heat unit in a timely manner. The new part was received the very next day and Elijah had my unit back up and running immediately with a new blower motor and refrigerant. Thank you Elijah!

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Great service

Zach is always prompt and friendly. He’s very thorough in his explanations as to what he’s doing and what he’s found.

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Excellent Service!

Brendan was top-notch! He arrived on time, did a thorough job of checking my heating system for any needed repairs, leaks, etc. and gave me a full written and verbal report. He was professional, friendly and answered all my questions. I’ve always been very impressed with the quality of service Garner has provided for me in my current home, as well as my former house in Kyle.

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Job Locations
for san marcos, tx

Zachary V.

Zachary V. Job Checkin

I checked over the entire system and discovered the following: there is not any hail damage, the zone board does not have its own transformer, the condenser fan motor is oily, there are multiple air leaks at the system, and there is only one float switch. I brought all of this to the attention of the homeowners and made them a few options. They elected to proceed with my top option which is detailed below: “Includes installation of an extra transformer for the zone board, sealing of the system from return to supply, replacement of the condenser fan motor, and installation of another float switch.” I sealed all of the air leaks up in the attic first. I then moved on and installed the new float switch. I wired it in series with the existing float switch. I then installed the new transformer for the zone board and got the wires run and secured properly. I tested the system, and it came on and ran. I went outside and replaced the condenser fan motor. I installed the new moto


Matt F.

Matt F. Job Checkin

Service diagnostic found that the condenser coil was dirty. The restriction of airflow across the coil caused the condenser fan motor and compressor to overheat. Options for repair were presented to the customer and he chose to have the condenser coil cleaned. I removed the fan shroud and hail guards. I the used foaming cleaner and water to clean the coil. I brushed down the hail guards to remove the dirt and grime. Once clean, I put the condenser back together. The system was function checked and was running at the time of departure.


Chey S.

Chey S. Job Checkin

Cool check completed on a 5-ton horizontal gas system. Cleared and treated the drain line. I did find the air filters are not the proper ones. The capacitor is also on the low end of spec. I presented my findings to the homeowner. No other major issues found.


Matt F.

Matt F. Job Checkin

Performed service diagnostic and found that the condensate drain line was clogged. Water had backed up into the safety switch shutting down the system. Options for repair were presented to the customer and he chose to have the drain line cleared. I cleared the drain line and flow tested the drain with 2 gallons of water. I then treated the drain. System was function checked and was running at the time of departure.


Omar H.

Omar H. Job Checkin

Performed cooling maintenance on one heat pump system. Checked all electrical, mechanical and performance of the system. Cleared and treated the drain line and washed the outdoor coil. All UV lights and surge protection are working. No major issues were found and the system is operational at this time.


Omar H.

Omar H. Job Checkin

Performed cooling maintenance on one heat pump system. Checked all electrical, mechanical and performance of the system. The drain line doesn’t have an access point to clear it. I used my vacuum and hooked it to the drain line outlet by the condenser. I then poured 2 gallons of water in the primary drain pan and then treated the drain pan. The outdoor coil was washed, and filters were replaced with customer supplied filters. No other major issues were found, and the system is operational at this time.


Chey S.

Chey S. Job Checkin

Cool check completed on a horizontal gas system. The furnace and evaporator coil are clean. I ensured all wires were tightened. The drain line has been cleared and treated. The float switches were checked and are working. The outside condenser coils were cleaned. All electrical is within manufacture specs. The refrigerant charge is within manufacture specs. The condenser fan is showing signs of overheating and needs to be monitored. No other major issues found.


Chey S.

Chey S. Job Checkin

Cool check completed. The drain line has been cleared and treated. The float switches were checked and are working properly. Condenser coil cleaned. All electrical within manufactures specs. Refrigerant levels are also within range. The condenser fan motor is leaking lubricant. No other major issues were found, and the system is cooling properly at this time.


Ethan D.

Ethan D. Job Checkin

Installed 5-ton Carrier heat pump system. Installed Honeywell thermostat. Transitioned to existing supply trunkline and return plenum. Added 14x25 return air filter grille and ran flex into return. Ran and insulated new drain line that drains by condenser. Replaced secondary drain pan. Installed SS2 and SS3 safety float switches. Installed disconnect upstairs. Pressure tested and pulled a vacuum on the line set. Ran high voltage and low voltage wire in new Seal-Tite. Removed old concrete slab and replaced with a new plastic pad. Verified system was at manufacturers specifications.


Jason D.

Jason D. Job Checkin

Replaced crossover duct and reattached reducer. Cleared drain and verified operation. System operational.


Omar H.

Omar H. Job Checkin

Installed surge protector at the condenser and installed our Stage 3 Breathe Easy Package at the air handler. After I completed the work, I reset the breakers and cycled power at the thermostat. The system is operational at this time.


Omar H.

Omar H. Job Checkin

Performed cooling maintenance on a heat pump system. Checked all electrical, mechanical and performance of the system. Cleared and treated the drain line and washed the outdoor coil. I found that one of the filters is the incorrect size for the Honeywell filter cabinet. I recommended that the homeowner buy Honeywell brand filters to prevent any air bypass. No other major issues were found, and the system is operational at this time.


Chey S.

Chey S. Job Checkin

Cool check completed on a horizontal gas system. The drain line was cleared and treated. The float switch was checked and is working properly. Condenser coils clean and all electrical within manufacture specs. Refrigerant charge is also within manufacturer specifications. The homeowner expressed concerns about the rise in humidity in the house since April. The thermostat did indicate 77% humidity when I was there today. After a thorough investigation I found that the fresh air damper was stuck open allowing a constant stream of outdoor air through the system. At the customers’ request I shut down the fresh air damper and manually closed the damper. No other major issues found.


Chey S.

Chey S. Job Checkin

Arrived to diagnose issues with the AC unit not cooling. Started inside to verify airflow. Changed out air filters for the customer. Found the auxiliary drain pan with significant rust. Went outside to examine the condenser and found the condenser fan motor blades locked indicating bad bearings. Presented two estimates to homeowner and he chose to only address condenser fan motor at this time. Completed replacement of condenser fan motor and cycled system to verify that system is cooling at this time. Also replaced the breaker for the condenser we installed last year.


Chey S.

Chey S. Job Checkin

Single system cool check completed. The indoor unit is clean as well as the evaporator coil. The drain line was cleared treated. The float switch was tested and is operational. The outdoor coils are clean and all electrical within manufacture specs. Refrigerant level is also within manufacture specs. No major issues were found, and the system is cooling properly at this time.