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I have used Garner HVAC several times and have always been satisfied.
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We had Matt F. Come to help us at our house and he was just exceptional. He has a lot of knowledge on the subject and worked so hard for hours to pinpoint exactly was was wrong with our A/C. He got it all fixed up and was so kind and pleasant to work with the whole time. We were very glad to have found a company who seems honest and like they care a lot about the work they do.
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Great customer service! Matt was very knowledgeable, answered all our questions, professional, friendly and courteous! Garner has always provided us with good care!
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Omar, the service technician, was very polite and conscientious.
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Omar Hernandez was very prompt and professional. He explained what he was going to do and then gave updates afterwards.
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Had our winter checkup with Chey. Great guy. Conscientious, polite and attentive to detail. He reps Garner well!
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As always great person great service
Response from Garner Heating & Air Conditioning Inc:
Thanks for sharing your review with us and the community.
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Chey, was so thoughtful and careful in his inspection and work. He is an outstanding technician.
Response from Garner Heating & Air Conditioning Inc:
We’re delighted to hear about your recent experience with us and we’re so pleased that you recommend our services. Thank you for taking the time to share your experience and we look forward to welcoming you back soon!
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Response from Garner Heating & Air Conditioning Inc:
Thank you so much for taking the time to leave an excellent rating. We really appreciate your business.
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Matt is super nice, punctual, and thorough.
Response from Garner Heating & Air Conditioning Inc:
It was a pleasure serving you and your family. Thank you for sharing your kind words with us. It means the world to us and to our entire team!
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AC cool check completed for one upflow Carrier system. The drain line has been cleared. The condenser has been cleaned. During my inspection, I found a buildup on the blower wheel. I spoke to the homeowner about my findings and presented options for cleaning and they chose to have the cleaning done today. I completed the blower wheel cleaning and function tested the system. No other major issues were found. The system is running at completion of service.
Performed A/C tune-up on a Trane heat pump system. Checked the electrical, mechanical and performance systems of the unit. The drain line was clogged and there was some water in the secondary pan. I cleared, cleaned, flushed and treated the drain line and removed the water from the secondary pan. Secured the compressor wiring and washed the outdoor coil. I did find the blower wheel is dirty and there is no water safety switch on the secondary drain. I spoke with the homeowner and he decided to just have the blower assembly cleaned today. I pulled and cleaned the blower wheel and blower housing. Reset power on the system and verified it is operational at this time. No other major issues were found.
AC cool check completed on horizontal Carrier heat pump. Drain line has been cleared, primed, and treated. Condenser coils have been cleaned. All mechanical and electrical are with manufacturer specs. No major issues were found. The system is cooling properly at time of departure.
Performed A/C tune-up on a Trane straight cool system. Checked the electrical, mechanical and performance systems of the unit. Cleared, cleaned, flushed and treated the drain line. Cleaned the exterior of the furnace and washed the outdoor coil. There is no water safety switch on the secondary drain line to prevent any water from getting to the secondary pan. No other issues were found. the system is operational at this time.
Installed R-410A Carrier straight electric air handler and condenser for the upstairs. Installed new secondary drain pan for upstairs and downstairs system. Installed new disconnect box for the condenser. Added supply ducting to the downstairs system. Installed Ecobee lite thermostats for both systems. Built and installed new return and supply plenum for the upstairs system. Sealed all connections with mastic and hardcast. Installed disconnect box for the upstairs air handler. Rebuilt primary drain line with SS2 and SS3 safety switches. Cleared primary drain with CO2 and primed trap with water. Pressure tested system with nitrogen and pulled vacuum. Charged AC with R-410A refrigerant. Tested heating and cooling operation. Everything is working at completion of service.
Service diagnostic found that when set to cool the system would run in heating mode. There was no 24v signal coming out to the condenser on the O wire to switch the reversing valve to cooling. I traced back the wiring and found a splice with wire nuts in the attic near the exterior wall where the wires penetrate out of the home and run down to the condenser. That splice was the last place I was getting a call on the O wire. I looked over the system and also found that the condensation drain line was clogged. Options for repair were presented to the homeowners. They chose to have the drain line cleared and to have the wiring repaired. I ran fresh wire from the condenser up into the attic and cut back to wires to make a clean connection. As I pulled back the sheath on the wires to remake the connection, I found that the wire had several spots where the insulation between the wires had rubbed away. I wired in the new wire to test the system. The system is now running in co
I removed the failed blower motor and condenser fan motor and replaced them with new motors. I function tested the system and the system is now operational. The system was running at the completion of service.
Performed AC cool check and checked the electrical, mechanical, safety, and performance of the system. I cleared the condensation drain line and flow tested the drain with two gallons of water. I also treated the drain line. The homeowner did not have a replacement air filter at this time. Refrigerant was within factory specifications. No major issues were found. The system was running at the completion of service.
Performed AC cool check and checked the electrical, mechanical, safety, and performance of the system. I cleared the condensation drain line and flow tested the drain with two gallons of water. I also treated the drain line. The air filter was replaced with a client supplied filter. System sterilizers and the air purifier are operational. The surge protectors are also operational. Refrigerant charge is within factory specifications. Condenser coil was cleaned. No major issues were found. The system was running at the completion of service.
Ductwork Inspection and Repair: During a thorough ductwork inspection, I identified leaks and inefficiencies affecting HVAC performance. By sealing leaks and making necessary repairs, I optimized airflow and energy efficiency, ensuring consistent comfort throughout the home.
Air Conditioning Installation Service: I arrived at the client’s home to install a new Lennox central air conditioning system, providing energy-efficient cooling in preparation for the hot months ahead. From selecting the right unit to executing a meticulous installation, I ensured maximum comfort and performance for the household.
Performed A/C tune-up on a Carrier straight cool system and checked the electrical, mechanical and performance systems of the unit. Cleared, cleaned, flushed and treated the drain line and cleaned the exterior of the furnace. I replaced the air filters with client provided filters. Verified the compressor wiring is secure and washed the outdoor coil. I found the supply plenum was not sealed 100% to the coil. I used mastic tape and sealed the plenum to prevent any air leaks into the attic. I also found the secondary drain pan does not have a water safety switch. No other major issues were found. The system is operational at this time
AC cool check completed on horizontal Carrier system. Drain line has been flushed and cleared. Outdoor condensing coals have been cleaned. All electrical and mechanical are within manufacturer specifications. No major issues were found. The system is cooling properly at this time.
I recovered all refrigerant in the system. Undid all the connections for the head and removed the head. Reflared lineset and pressure tested with nitrogen. Pulled a vacuum on the lineset and weighed in all new refrigerant. Reinstalled head and waited for system to drain. Cycled system and ensured system operation. The system is working at completion of service.
Installed R-454B Carrier condenser and evaporator coil. Installed new disconnect box with existing surge protector for the condenser. Installed Carrier gas furnace with new gas pipe and flue pipe connections. Installed new return and supply plenums. Sealed all connections with mastic and hardcast. Pressure tested system with nitrogen and pulled vacuum. Charged AC with R-454B refrigerant. Cleared condensation drain with CO2 and primed trap with water. Tested heating and cooling operation. Everything is working at completion of service.