My money is well spend with Garner. I feel secure knowing the maintenance on my HVAC is always up to date and i trust them completely.
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Garner always had the most professional knowledgeable staff. I am so glad i give them my HVAC business. It is worth every penny!
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We were very satisfied with our appointment with Elijah Dover. He was prompt, and very professional taking the time to check our unit throughly. Elijah took time to explain and answer our questions. We are very pleased with the outcome. Detta and William (Donnie) Haffelder
Response from Garner Heating & Air Conditioning Inc:
We're so glad you enjoyed your experience with us. Thanks for the positive feedback.
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Still having an issue with the unit when the ac goes off. Loud slamming noise. Great service however unit is just old.
Response from Garner Heating & Air Conditioning Inc:
Thanks for leaving us such a wonderful review. We are glad that you loved our services, our dedicated staff will be pleased to learn of your high praise.
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We have done business with Garner for many years and will continue to do so. Their team of professionals and the best.
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We want the same Tech for all future service calls. He is awesome. Thanks
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Whole Home Generator Installation: Understanding the importance of uninterrupted power for our residential client, we provided a customized whole home generator installation. Starting with a detailed consultation to assess the client's specific requirements, we selected and installed a generator that perfectly matched their energy needs. Careful placement and precise electrical connections were executed to guarantee a smooth transition to backup power in the event of an outage. The client can now experience peace of mind, knowing their home is equipped with a reliable and efficient whole home generator for any power-related contingencies.
Heat Pump Repair: When a customer reported defrosting issues affecting their heat pump and diminishing heating efficiency, our expert technicians swiftly diagnosed a malfunctioning defrost sensor. The faulty sensor was promptly replaced, and the heat pump was fine-tuned to ensure optimal operation. The client now enjoys consistently comfortable heating. To prevent future problems, we advised the customer on the importance of regular heat pump maintenance.
Rehung downstairs buckets. Attached and ran exhaust fan ducts. Installed fresh air for main downstair system. Re-attached and sealed both supply and return air plenums for main downstairs system. Mounted a new disconnect for main downstairs system. Reframed return for main downstairs system. Ran and wired in thermostat wire for secondary downstairs system. Installed new single wall pipe for stove range. Installed new single wall pipe for dryer vent. Built new return plenum and re-framed the third return. All 3 primary drain lines are ran for the plumber to tie into his vents.
Performed heater maintenance on one heat pump system. Checked electrical, mechanical, safety, and performance of the system. Both heat strips heating upon test. Filter dirty and was changed with customer supplied filter. Coil and blower wheel are both clean. UV lights operational. Outside condenser refrigerant pressures within range and condenser clean. Capacitor within value. Drain line clear. No major issues were found and system running at time of departure. See attached checklist for full tune-up details.
Performed heat maintenance on one gas furnace. Checked electrical, mechanical, safety, and performance of the system. Flame ignition achieved and flame sensor cleaned. Filter was dirty and changed with customer supplied filter. Drain line cleared. No major issues were found and system running at time of departure. Gas valves confirmed on. See attached checklist for full tune-up details.
Heating System Repair Service: Diagnosing a heating issue, I identified a clogged gas valve as the root cause. A thorough cleaning of the gas valve ensured unobstructed gas flow, restoring efficient operation and guaranteeing consistent and reliable warmth for the residential client.
Performed semiannual maintenance on one cooling system. Inspected all Performance, Mechanical and Safety Systems. Verified everything was operating within the manufacture’s specifications for operation. Indoor system drain line cleared and treated and filter changed. Outside condenser refrigerant pressures within range and condenser cleaned. Removed weeds from around the unit. No major issues were found and system running at time of departure.
On arrival, I found that the emergency water safety shutoff was tripped. I found that the primary drain line was clogged up causing water to back up into the indoor system. When I went outside to access the drain line exterior penetration, I found that the low voltage control wiring was all chewed up from what appeared to be a weed-eater. Recommended removing the drain line clog and repairing the low voltage control wiring outside to ensure proper heating and cooling operation from the outdoor heat pump system. Spoke with Mr. Cecil and he decided to move forward with the immediate repairs to get the system back up and running. I flushed and treated the primary drain system and fixed the damaged outdoor control wiring for the outdoor system. Reset the HVAC system and tested cooling operations. Verified everything was operating within manufacture’s specifications for operation. Everything is working at this time. Locked the front door and side gate and placed key back in lockbox an
Performed service diagnostic. Diagnostic found that the primary condensate drain line was clogged. Water had backed up into the safety switch and shut down the condenser unit. The drain line was cleared and flow tested with 1.5 gallons of water. The drain line was then treated. The system was running at the time of departure.
Replaced all ducting for all three systems. Sealed all pressure points with air lock and installed balancing dampers. Moved upstairs thermostat 4’ over on wall and installed new dryer vent connection. Installed new air purifiers and media filters. Systems operating at this time.
Installed new Stage 2 and Stage 3 Breathe Easy Packages. Sealed return air chase and verified operation. Everything is working at this time.
Performed heat check. Checked electrical, mechanical, safety, and performance of the system. No major issues were found. Drain line cleared and treated. Surge protection is operational. Condenser coil cleaned. Electrical disconnect confirmed in and on. System was running at the time of departure.
On arrival, inspected the Rheem Heat Pump heating system. Checked refrigerant charge of the R-22 system and inspected all electrical controls. Did find the outdoor run capacitor to be below value for what the manufacture states for operation. Performed a full inspection over the indoor air handling unit and the outdoor heat pump. Replaced the outdoor capacitor, verified system startup and upon departure, indoor temperature was 83°
Trip 1- On arrival, homeowners stated that the indoor unit was making a weird “gargling” noise and they noticed ice buildup on their filter. Removed the blower assembly and found the motor to be seized up. Contacted Carrier for repair parts and ordered a new blower motor. Will return once parts have arrived and repair under Garner A/C’s Warranty. I did recommend the installation of a power surge protector on the indoor air handling unit, to give a first line defense towards high voltage surges at the unit. Trip 2 - Went to install new motor and the motor was so seized to the shaft that it was unremovable from the wheel. Ordered new wheel and housing from Carrier. Wheel is in stock but they have to ship in the housing. Once received, will return to complete repair. Trip 4 - Installed new blower motor, wheel, and housing along with a surge suppressor. Verified system operation. Everything working at correctly at this time.
Performed semiannual AC maintenance on one comfort cooling system. Tested all Performance, Mechanical and Safety Systems. Securely fastened all mechanical wiring of the outdoor cooling unit, and verified all wiring and controls were secure. Flushed and treated drain line and secured exterior drain per homeowner’s request.