My money is well spend with Garner. I feel secure knowing the maintenance on my HVAC is always up to date and i trust them completely.
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Garner always had the most professional knowledgeable staff. I am so glad i give them my HVAC business. It is worth every penny!
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We were very satisfied with our appointment with Elijah Dover. He was prompt, and very professional taking the time to check our unit throughly. Elijah took time to explain and answer our questions. We are very pleased with the outcome. Detta and William (Donnie) Haffelder
Response from Garner Heating & Air Conditioning Inc:
We're so glad you enjoyed your experience with us. Thanks for the positive feedback.
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Still having an issue with the unit when the ac goes off. Loud slamming noise. Great service however unit is just old.
Response from Garner Heating & Air Conditioning Inc:
Thanks for leaving us such a wonderful review. We are glad that you loved our services, our dedicated staff will be pleased to learn of your high praise.
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We have done business with Garner for many years and will continue to do so. Their team of professionals and the best.
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We want the same Tech for all future service calls. He is awesome. Thanks
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Performed semiannual maintenance on one heat pump cooling system. Inspected all Performance, Mechanical and Safety Systems. Tested and verified all mechanical components were operating within manufacture’s specifications for operation. I went ahead and extended the drain line past the condenser which will help with mud not building up inside the drain pan. Flushed and treated the primary drain line and ensured proper drain flow. Cleaned the outdoor condensing coils to ensure proper heat transfer of the refrigerant. Everything is working at this time.
Whole-House Air Purification System Installation: Installed a whole-home air purification system to reduce allergens and contaminants, enhancing indoor air quality.
On arrival, I met with homeowners, and he stated that their AC has not been cooling well, especially in the upstairs zone. They did notice the system had frozen over on the outside over the weekend. I set both thermostats to cool mode and checked over the unit. I found my low side pressures falling below the freezing saturation point. While checking over the unit I found the line side wires of the starter relay burned up. I removed high voltage power from the system and checked the wiring. I was able to completely remove the wire from the starter contactor relay due to the lugs not being tightened down, which resulted in the wiring overheating and melting. I went into the attic and found that the insulation of the case coil had fallen off and was resting against the top side of the coil, creating an airflow restriction. Sealed the insulation back to the top of the coil and installed a new contactor relay in the outdoor condensing unit. Secured all wiring terminals and connections
Performed semiannual maintenance on one heat pump cooling unit. Inspected all Performance, Mechanical and Safety Systems. While performing the maintenance on the system, I found that the indoor coil is extremely rusted and corroded. I also found that the underside of the coil is dirty which is causing an airflow restriction. The indoor blower wheel is caked over in dirt/dust which is causing a higher electrical amp draw on the motor. Continued my inspection and found that the home has higher levels of humidity, possibly caused by the system not operating at 100% cooling capacity. I recommend replacement of the indoor coil and cleaning of the blower wheel to return the system back to 100% cooling capacity. Flushed and treated the primary drain line that exits outside next to the condensing unit. Verified all other components were operating within manufacture’s specifications for operation.
Installed mobile home gas system. Installed Honeywell thermostat. Installed roof jack and sealed with roof cement. Ran high voltage in 3/4-inch Seal-Tite and dug into ground. Ran low voltage in 1/2-inch Seal-Tite. Built new drain line to outside of the house. Pressure tested and pulled a vacuum on the line set. Verified system charge was to manufacturers specifications.
Air Conditioning System Tune-Up: Conducting an air conditioning system tune-up, I optimized performance for the upcoming warm season. From cleaning coils to checking refrigerant levels, I ensured efficient cooling and extended the lifespan of the unit.
Whole Home Generator Installation: Understanding the importance of uninterrupted power for our residential client, we provided a customized whole home generator installation. Starting with a detailed consultation to assess the client's specific requirements, we selected and installed a generator that perfectly matched their energy needs. Careful placement and precise electrical connections were executed to guarantee a smooth transition to backup power in the event of an outage. The client can now experience peace of mind, knowing their home is equipped with a reliable and efficient whole home generator for any power-related contingencies.
Heat Pump Repair: When a customer reported defrosting issues affecting their heat pump and diminishing heating efficiency, our expert technicians swiftly diagnosed a malfunctioning defrost sensor. The faulty sensor was promptly replaced, and the heat pump was fine-tuned to ensure optimal operation. The client now enjoys consistently comfortable heating. To prevent future problems, we advised the customer on the importance of regular heat pump maintenance.
Rehung downstairs buckets. Attached and ran exhaust fan ducts. Installed fresh air for main downstair system. Re-attached and sealed both supply and return air plenums for main downstairs system. Mounted a new disconnect for main downstairs system. Reframed return for main downstairs system. Ran and wired in thermostat wire for secondary downstairs system. Installed new single wall pipe for stove range. Installed new single wall pipe for dryer vent. Built new return plenum and re-framed the third return. All 3 primary drain lines are ran for the plumber to tie into his vents.
Performed heater maintenance on one heat pump system. Checked electrical, mechanical, safety, and performance of the system. Both heat strips heating upon test. Filter dirty and was changed with customer supplied filter. Coil and blower wheel are both clean. UV lights operational. Outside condenser refrigerant pressures within range and condenser clean. Capacitor within value. Drain line clear. No major issues were found and system running at time of departure. See attached checklist for full tune-up details.
Performed heat maintenance on one gas furnace. Checked electrical, mechanical, safety, and performance of the system. Flame ignition achieved and flame sensor cleaned. Filter was dirty and changed with customer supplied filter. Drain line cleared. No major issues were found and system running at time of departure. Gas valves confirmed on. See attached checklist for full tune-up details.
Heating System Repair Service: Diagnosing a heating issue, I identified a clogged gas valve as the root cause. A thorough cleaning of the gas valve ensured unobstructed gas flow, restoring efficient operation and guaranteeing consistent and reliable warmth for the residential client.
Performed semiannual maintenance on one cooling system. Inspected all Performance, Mechanical and Safety Systems. Verified everything was operating within the manufacture’s specifications for operation. Indoor system drain line cleared and treated and filter changed. Outside condenser refrigerant pressures within range and condenser cleaned. Removed weeds from around the unit. No major issues were found and system running at time of departure.
On arrival, I found that the emergency water safety shutoff was tripped. I found that the primary drain line was clogged up causing water to back up into the indoor system. When I went outside to access the drain line exterior penetration, I found that the low voltage control wiring was all chewed up from what appeared to be a weed-eater. Recommended removing the drain line clog and repairing the low voltage control wiring outside to ensure proper heating and cooling operation from the outdoor heat pump system. Spoke with Mr. Cecil and he decided to move forward with the immediate repairs to get the system back up and running. I flushed and treated the primary drain system and fixed the damaged outdoor control wiring for the outdoor system. Reset the HVAC system and tested cooling operations. Verified everything was operating within manufacture’s specifications for operation. Everything is working at this time. Locked the front door and side gate and placed key back in lockbox an
Performed service diagnostic. Diagnostic found that the primary condensate drain line was clogged. Water had backed up into the safety switch and shut down the condenser unit. The drain line was cleared and flow tested with 1.5 gallons of water. The drain line was then treated. The system was running at the time of departure.