Matt was pleasant to work with. He kept us informed with what he was doing. He showed his competence to complete the maintenance. He gave us a run down on the condition of our system. We have had excellent service from all the employees who have come to maintain our system over the years.
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What more could a homeowner ask for ? Omar was on time, respectful of the property and competent is his work. We have been a customer of Garner Heating and AC for 20 years and have never been disappointed. Thank you Omar and thank you Garner…
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Omar was polite, quick, and thorough! He’s welcome back in 6 months!
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Elijah was great. A very thorough service call. Already renewed my service agreement for next year.
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Our 22 year old system finally gave up the ghost so we contacted Garner for an estimate. Max, the Project Manager pitched up same day to assess everything and gave us an estimate with financial options. Max was very professional, courteous and helpful guiding us through in language we understand and never pressured us. Having decided on which model we wanted, the job was conveniently scheduled. At 6:10am on the day, Ethan and his 4-man crew pitched up and set to work. They were all very professional, respectful and got on with their work efficiently. Ethan was on top of the job from the get-go ensuring everything was being done to spec. By mid-day our old system was out and the new one was installed and being tested. Ethan then took the time to walk me through what had been done and then showed me how to operate the new thermostat - patiently answering all my questions. We are extremely happy with our new system and would not hesitate to recommend Garner to anyone looking for competent professional service and support.
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Jacob is very professional, courteous, and well organized. He is also timely and respectful.
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Matt provided excellent customer service showing photos to explain the issues and providing options for repair.
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Performed heat check on two systems. I cleared the condensation drain lines and flow tested the drains with two gallons of water. I also treated the drain lines. The air filters were clean and had been recently replaced by the homeowner. Both systems had blower motor capacitors that were below value. The upstairs system had high static pressure and the downstairs systems had rust forming on the heat exchanger. I spoke with the homeowner and went over what I had found. He decided to replace the capacitor on the downstairs system. I replaced the blower motor capacitor on the downstairs system and function tested the system. The system is operational. No other major issues were found. Both systems were running at the completion of service.
Performed heater tune-up on a Goodman gas furnace system. Checked the electrical, mechanical and performance systems of the unit. Cleared, cleaned, flushed and treated the drain line and cleaned the exterior of the furnace. I replaced the high voltage wire nuts with a Wago wire connector. No other issues were found. The system is operational at this time.
Installed zoned 4-ton R-454B Carrier Infinity system with gas furnace and evaporator coil in the attic. Installed Carrier Infinity thermostats. Installed new Infinity zone control board. Built and installed new supply plenum with 1 square zone damper and 1 round zone damper. Built and installed new return plenum with 2 - 20x25 Aprilaire media filters. Installed new secondary drain pan. Rebuilt primary condensation drain and added SS2 and SS3 safety switches. Installed new gas pipe and flue pipe connections for the furnace. Pressure tested system with nitrogen and pulled vacuum. Cleared primary drain with CO2 and primed trap with water. Charged AC with R-454B refrigerant according to Infinity thermostat. Tested heating and cooling operation of new system. Tested operation of zone control. Everything is working at completion of install.
Performed heat check. Checked the electrical, mechanical, safety, and performance of the system. I cleared the condensation drain line and flow tested the drain with two gallons of water. I also treated the drain line. The air filters were clean and had been recently replaced by the homeowner. Surge protectors are operational. No major issues were found. The system was running at the completion of service.
Performed heater tune-up on a Carrier gas furnace system. Checked the electrical, mechanical and performance systems of the unit. Cleared, cleaned, flushed and treated the drain line and cleaned the exterior of the furnace. I did find the main breaker for the outdoor system is oversized. The current breaker is a 30A two pole Cutler Hammer and the system needs a maximum 25 amp breaker. Presented repair options to the customer. No other major issues were found. The system is running at completion of service.
Performed heat check. Checked the electrical, mechanical, safety, and performance of the system. I cleared the condensation drain line and flow tested the drain with two gallons of water. I also treated the drain line. No major issues were found. The system was running at the completion of service.
Installed 4 Ton Carrier 2 stage R-454B heat pump system. Air handler in attic with heat kit 15kw. Installed Ecobee pro thermostat. Installed new secondary drain pan. Built and installed new supply and return plenums. Built and installed new return box above filter grill. Installed new 16 inch return flex duct. Upsized duct to bedroom from 6 to 8 inch flex. Rebuilt primary condensation drain, added SS2 and SS3 safety switches. Primed trap with water. Sealed all ductwork connections with mastic / hardcast. Weighed in 1lb 14oz R-454B refrigerant. Tested heating and cooling operation of new system. Everything is working at completion of install.
Performed heat check. Checked the electrical, mechanical, safety, and performance of the system. I cleared the condensation drain line and flow tested the drain with two gallons of water. I also treated the drain line. The air filters were replaced with client supplied filters. No major issues were found. The system was running at the completion of service.
Heat check completed on a vertical gas system. Drain line was flushed and treated. Flame sensor was cleaned. All mechanical and electrical components checked. I did adjust the gas pressures to spec for liquid propane. No major issues were found. The system is heating properly at time of departure.
Performed heater tune-up on an American Standard and Carrier Heat Pump systems. Checked the electrical, mechanical and performance systems of the unit. Cleared, cleaned, flushed and treated the drain lines and cleaned the exterior of the air handlers. Verified outdoor compressor wiring is secure and washed both outdoor coils. No major issues were found. Both systems are operational at this time. I did leave both thermostats off per homeowner request.
Performed heat check on two systems. I cleared the condensation drain lines and flow tested the drains with two gallons of water. I also treated the drain lines. The air filters were clean and had been recently replaced by the homeowner. No major issues were found. Both systems were running at the completion of service.
Performed heater tune-up on a Carrier Infinity Heat Pump system. Checked the electrical, mechanical and performance systems of the unit. Cleared, cleaned, flushed and treated the drain line and cleaned the exterior of the air handler. Secured the outdoor compressor wiring and washed the outdoor coil. No major issues were found. The system is operational.
Recovered old refrigerant and removed the indoor coil. Installed new coil and filter drier. Pressure tested system and pulled a vacuum. Weighed in new refrigerant and additional refrigerant to account for the lineset length. Installed new outdoor fan motor. Cleared drain and verified operation of system and drain. Got temp split in heating. Everything is working at completion of service.
Heating tune-up completed on a vertical heat pump system. Drain line was flushed and treated. Heat pump coils were cleaned. All mechanical and electrical components checked and found within manufacturer specifications. No major issues were found. The system is heating properly at this time.
Heat check completed on one vertical heat pump. Drain line was cleared and treated. Condenser coils were cleaned. All mechanical and electrical components were checked. I did find the outdoor contactor charred and pitted. I went over my findings with the homeowner and he chose to replace the contactor. Once repairs were completed the system was cycled on to verify proper operation. No other major issues were found. The system is heating properly at this time.