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Omar was on time, well trained, polite, and stayed with the job until the air conditioning was repaired. Garner has a good employee in Omar.
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Elijah is typical of a Garner technician, punctual, neat, well versed in his job and striving to make the customer happy. Good job Elijah, thank you !!!
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Showed up on time serviced the AC and noticed that I didn’t have a surge protector on my unit in the attic. Recommended that I should have one. He got one and installed it during his visit. Went above and beyond to protect my unit.
Response from Garner Heating & Air Conditioning Inc:
Thank you so much for taking the time to leave an excellent rating. We really appreciate your business.
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We always appreciate Garner’s communication with us and exceptional service to help us take care of our Hearing and AC system.
Response from Garner Heating & Air Conditioning Inc:
We really appreciate you taking the time to share your feedback with us and the community.
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Elijah was great On time and professional Explained issues with simplicity and clarity
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Our HVAC Tech Elijah from Garner Heating and Air Conditioning did a great job! He thoroughly explained what he found in his inspection of our unit and gave us some options for keeping things going smoothly with its operation. Satisfied customer! Thanks Garner!
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Performed AC cool check and checked the electrical, mechanical, safety, and performance of the system. I cleared the condensation drain line and flow tested the drain with two gallons of water. Clear water was observed flowing out of the drain line. Air filters were clean and had been recently replaced. Condenser coil was cleaned. No major issues were found. The system was running at the completion of service.
Performed AC cool check and checked the electrical, mechanical, safety, and performance of the system. I cleared the condensation drain line and flow tested the drain with two gallons of water. I also treated the drain line. The air filter had been recently replaced by the homeowner. Condenser coil was cleaned. No major issues were found. The system was running at the completion of service.
Performed AC cool check and checked the electrical, mechanical, safety, and performance of the system. I cleared the condensation drain line and flow tested the drain with water. The air filter was a reusable filter. I spoke with the homeowner about the issues associated with using the reusable filters and advised him that we recommend the disposable air filters. No major issues were found. The system was running at the completion of service.
AC cool check completed on one vertical Carrier system. Drain line was flushed and treated. Condenser coils were cleaned. Found all electrical and mechanical components within manufacturer specs. No issues were found. The system is cooling properly at time of departure.
Performed heater tune-up on two Carrier straight cooling systems. Checked the electrical, mechanical and performance systems of the units. Cleared, cleaned, flushed and treated the drain lines. I replaced the high voltage wire nuts with Wago wire connectors on both furnaces. Secured the compressor wiring of both outdoor systems and washed both outdoor coils. I did find the starter on the master bedroom outdoor system was pitted at the contacts. The outdoor coil is also deteriorating in some areas which could cause a refrigerant leak in the future. No other major issues were found. Both systems are operational at this time.
Performed AC cool check and checked the electrical, mechanical, safety, and performance of the system. I cleared the condensation drain line and flow tested the drain with two gallons of water. I also treated the drain line. The air filter was new and had been replaced at the start of the month by the homeowner. Condenser coil was cleaned. I treated the inside of the electrical cabinet with JS insecticide to keep insects away from the contactor. The condenser fan motor showed signs of overheating. Options for repair were presented to the homeowner and they chose to have the condenser fan motor replaced. I replaced the condenser fan motor and function tested the system. The system was running at the completion of service.
Performed AC cool check and checked the electrical, mechanical, safety, and performance of the system. I cleared the condensation drain line and flow tested the drain with two gallons of water. I also treated the drain line. Air filters are clean and had been replaced by the homeowner before arrival. Condenser coil was cleaned. No major issues were found. The system was running at the completion of service.
Performed AC cool check and checked the electrical, mechanical, safety, and performance of the system. I cleared the condensation drain line and flow tested the drain with two gallons of water. I also treated the drain line. The air filters were clean and had been replaced recently by the homeowner. Condenser coil was cleaned. No major issues were found. The system was running at the completion of service.
Removed the old line set outside at the wall. Cut and removed the line set inside as close to the wall as we could. Ran the new copper line set from the outside of the home up into the attic. Insulated the line set and attached the low voltage wire to the new line set. Brazed each point of the line set to the indoor and outdoor units. Pressure tested the joints and pulled a deep vacuum. Released the refrigerant and charged the system to factory specs. Cleared and treated drain line with hot water. The system is working at the completion of the service.
AC cool check completed on vertical Carrier system. Drain line was flushed and treated. Condenser coil has been cleaned. All mechanical and electrical components found within manufacturer specs. No major issues were found. The system is cooling properly at time of departure.
AC cool check completed for horizontal Carrier system. Drain line was flushed and treated. Condenser coils were cleaned. I did find evidence that the emergency drain pan has at some point had water in it. Today, I did find it dry with no obvious issues as I monitored it while running in cool mode. No other issues were found at this time. The system is cooling properly today.
Performed diagnostic on the system and found that the start assist had failed and was not sending power to start the outdoor compressor. I spoke with homeowner and he chose to have it replaced. I replaced the start assist relay and cycled power at the thermostat. The system was operational at completion of service.
Installed new evaporator coil with case. Sealed connections with mastic and hardcast. Installed new liquid filter drier relocated to attic. Pressure tested system with nitrogen and pulled vacuum. Rebuilt primary and secondary condensation drain. Cleared drain with CO2 and primed trap with water. Charged AC with R-410A refrigerant according to subcool chart on unit. Tested operation of system. Everything is working at completion of service.
On arrival, the homeowner showed me the email she got from her HVAC system showing “outdoor communication fault code 179”. She also informed me there was a power outage the day before she received this email. I turned the system on and verified everything is operational. I believe the fault code on the system was due to the power outage the system had. I did find the drain line has some build up in it. I presented repair options to the homeowner and she chose to sign up on our gold maintenance plan. I then performed an A/C tune-up on the carrier infinity heat pump. Checked the electrical, mechanical and performance systems of the unit. Cleared, cleaned, flushed and treated the drain line and cleaned the exterior of the furnace. I did not find any issues. The system is operational at this time.
AC cool check completed on two year-old vertical Carrier system. Drain line was cleared and treated. Condenser coil was cleaned. All electrical and mechanical components are within manufacturer specs. The system is cooling properly at this time.