Response from Garner Heating & Air Conditioning Inc:
Thank you for the wonderful review and for taking the time to share your feedback.
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Response from Garner Heating & Air Conditioning Inc:
We are so grateful for your 5-star review. Thanks for sharing your rating with us and the community.
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Very good technician, good communications skills, informed me what he was doing and why. He restored my service and made sure I was satisfied.
Response from Garner Heating & Air Conditioning Inc:
Robert, thank you so much for taking the time to leave an excellent rating. We really appreciate your business.
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15 minutes after I called Brandon was at my house. Took care of the problem quickly and was very nice.
Response from Garner Heating & Air Conditioning Inc:
Thank you so much for this 5-star review. We really appreciate you being a customer and helping to share the word about us. We’re here for you anytime.
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Brendan was very professional as to install and customer interface. He took the time to vacuum out leaf debris at bottom of condenser while removing and installing a new condenser fan.
Response from Garner Heating & Air Conditioning Inc:
Thanks for leaving us such a wonderful review. We are glad that you loved our services, our dedicated staff will be pleased to learn of your high praise.
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Garner is always prompt and thorough when checking out problems with our unit. They have maintained a high level of professionalism and always answer our questions.
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Elijah was very professional and extremely skilled at the profession. We'll keep coming back to Garner due to service and quality of work. Many thanks!!!
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Garner’s technicians never disappoint! I’ve always been more than satisfied with their prompt and professional response to any service call I have placed.
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Great service and the technician helped with all my questions
Response from Garner Heating & Air Conditioning Inc:
Thanks for sharing your review with us and the community.
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Omar was very thorough and a pleasure to work with! Keep up the good job Omar!
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Very professional and exacting inthe great quality of work. Replaced all the ductwork and ductwork components in six hours with crew of four. Nathan's communication skills are outstanding. He explained in detail what was done and why along with next steps if there are any issues or adjustments necessary. Max, the project manager was fabulous and really sold me on Garner along with positive recommendations from neighbors who had previous good experience with the company. I highly recommend Garner to anyone requiring ductwork replacement. We'll be using them for other HVAC work when needed. Many thanks!!
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Performed AC check. Inspected all Performance, Mechanical and Safety Systems. Verified everything was operating within the manufacture’s specifications for operation. Indoor system drain line cleared/treated and filter changed. Outside condenser refrigerant pressures within range and condenser cleaned. No major issues were found, and the system is running at time of departure.
Performed heat check. Checked electrical, mechanical, safety, and performance of the system. Flame ignition achieved and WC was within range for gas. Flame sensor cleaned. Filter changed with customer supplied filter. Outside system capacitor and starter checked and both within range. Drain cleared and condenser clean. No major issues were found.
AC Replacement: Upon inspection of a client's AC unit, which was struggling to efficiently cool the space and emitting unusual noises, I conducted a comprehensive assessment. My findings indicated a malfunctioning compressor. Considering the age of the system and anticipating potential future issues with other components, I advised the client to consider replacing the entire AC system instead of solely replacing the compressor. This holistic approach ensures long-term reliability and efficiency, avoiding potential sequential breakdowns in the near future.
HVAC Maintenance for Improved Air Quality: During a scheduled HVAC maintenance visit, I emphasized the importance of air filter replacement and ensured the installation of high-efficiency filters. This simple yet effective step significantly improved the indoor air quality for the client.
Indoor Air Quality Assessment: I conducted an indoor air quality assessment for a client concerned about allergens and pollutants. After identifying areas of concern, I recommended and installed an advanced UV light air purification system to help remove bacteria and maintain cleaner, healthier air within their home.
AC Replacement Services: When faced with an outdated and inefficient AC unit, I recommended and executed a comprehensive AC replacement. We consulted with the client and selected the appropriate system for their needs. We arrived at the home and carefully installed the new system. The installation of a high-efficiency unit not only improved cooling capacity but also enhanced indoor air quality through advanced filtration and ventilation features.
HVAC Maintenance: During a routine HVAC maintenance visit, I meticulously inspected the system's components, cleaned the evaporator and condenser coils, and checked refrigerant levels. By ensuring the system's optimal performance, I contributed to energy efficiency and improved indoor air quality.
Installed new system and Ecobee Lite thermostat. Rebuilt and insulated condensate drain line. Added SS2 safety float switch. Installed new filter dryer, pressure tested with dry nitrogen and pulled a vacuum on the copper line set. Replaced the condenser pad and moved it away from the dryer vent. Replaced the disconnect and ran the low bottom in Seal-Tite. Built a transition to the existing supply plenum and sealed with mastic airlock. Put down a plywood overlay. Charged system to factory spec. System is working properly at time of departure.
Installed Carrier Ductless System. Pressure tested with nitrogen and pulled a vacuum on the flared line set. Verified system operation and verified drain operation. Everything is working at this time.
Upon arrival, the customer informed me that the AC had stopped cooling the night before. After checking over the mechanical and electrical components on the outside system I found that the condenser fan motor was overheating, and the capacitor has zero value on the fan side. Presented repair options and the homeowner chose to have both components replaced. They also chose to sign up for our Silver maintenance plan; we will complete that maintenance this Fall/Winter. Completed repairs and the system is now operational.
Performed AC cool check. Checked electrical, mechanical, safety and performance of the system. The clip that retains the screw for the evaporator door had fallen out and was allowing air to leak. The clip was replaced, and the door was secured to the air handler. The insulation around the suction line was worn and torn so we replaced that insulation. The condenser coil had leaves removed and was cleaned. The drain line was cleared and treated. No other major issues were found, and system was running at the time of departure.
Performed the AC tune-up. Cleared and treated drain line. Condenser coil clean. No major issues found.
Performed the AC tune-up. Cleared and treated drain line. Condenser coil clean. No major issues found.
Repaired the leak on the condenser. Replaced the inline filter dryer, pressure with dry nitrogen and pulled a vacuum on the copper lone set. Charged system to factory specs and checked over operation. Everything is working properly at this time.
Performed service diagnostic. Diagnostic found that the transformer in the air handler has failed. Options for repair were presented to the customer and they chose to have the transformer replaced today. The transformer was replaced, and the system was function checked. System was running at the time of departure.