We got the most thorough HVAC service we ever have gotten. Thanks!
Response from Garner Heating & Air Conditioning, Inc.:
Thank you for trusting Garner Heating & Air Conditioning with your HVAC service. We are happy to serve you for all your HVAC needs.
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Our technician Max was very professional and explained everything was doing on this service call. He mentioned some things we should keep an eye on in future that could need attention. I expected to be told I needed to spend $xxx for something. Very reasonable price for an hour plus visit. Did not try to sell me anything. Said our system was functioning fine. I have found my new HVAC company.
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Garner was extremely responsive to our AC issue. Max showed up ahead of schedule. repaired the AC and took a look at the over all unit. Made some minor adjustments to make sure the system would function properly. Couldn't be more happy with Max & Garner HVAC
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We needed a new AC unit for our upstairs. Garner was prompt and very professional. Enjoying the cool air once again!
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Ryan of Garner Heating and Air came to fix a problem and found a gas leak. He fixed both problems on the same visit under our warranty with them. We have used Garner for many years. Ryan was a great example of the service we appreciate from them. Thanks Ryan.
Response from Garner Heating & Air Conditioning, Inc.:
Thank you so much for the exceptionally kind review and we at Garner are so glad we were able to catch such a potentially dangerous issue
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Thorough inspection of the unit with prompt resolve of the problem found.
Response from Garner Heating & Air Conditioning, Inc.:
We're glad we were able to help resolve your issue, and only wish we had hit that 5 star mark of satisfaction!
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Garner has managed my heating & AC on several houses for the past 10+ years. Always professional, friendly and reliable. Good work!
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The Garner crews has always been prompt, professional, and diligent both on site and behind the scenes. Thank you!
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Ryan thoroughly evaluated our issue, sat down with me and explained all of the options and trade-offs. We discussed it and I felt like I had all of the information to make the right decision for my system.
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They did a great job, were on time, and very thorough when checking everything out.
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Mr. George Torres was a very professional person He was polite and very good at answering questions. He was punctual for the appointment. He did a very good job.
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Response from Garner Heating & Air Conditioning, Inc.:
Thank you so much for taking the time to leave us this amazing review!
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Response from Garner Heating & Air Conditioning, Inc.:
Thank you so much for this 5-star review. We really appreciate you being a customer and helping to share the word about us. We’re here for you anytime.
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I had them service my elderly Mother's home heating system. Very good service and informative of any issues.
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Performed maintenance on the AC system. Changed and dated the filter. Cleared, treated, and tested drain line. Cleaned the condenser. System is operational at this time.
Performed semiannual maintenance on the AC system. Inspected all Performance, Mechanical and Safety Systems. Found everything to be working within manufacture’s specifications for operation. Indoor cooling coil is starting to show signs of rust and corrosion and a leak check was completed with an electronic leak detector but did not find any leaks present at this time.
Performed semiannual maintenance on the AC system. Inspected all Performance, Mechanical and Safety Systems. Changed two homeowner supplied filters inside ceiling filter grilles. Found everything to be operating within manufacture’s specifications for operation.
Inspected the outdoor cooling system and found that the run capacitor failed on all terminals. Installed new run capacitor, reset unit, and tested operations. Verified everything was operating within manufacture’s specifications for operation.
Performed semiannual maintenance on the AC system. Changed out one 16x25x1 filter provided by the homeowner. Cleared drain and cleaned condenser. Tested all operations and found everything to be operating within manufacture’s specifications for operation.
Performed service diagnostic. No gas leak was detected at the furnace. Further inspection found that the odor in the home was coming from the stove top. An unlit burner for the stove had been left on. Performed AC cool check. Checked electrical, mechanical, safety, and performance of the system. The capacitor on the condenser unit was below value and at risk of failure. No other major issues were found. Options for repair were presented to customer and they chose to have the capacitor replaced today. Repair was completed. Electrical disconnect confirmed in and on. System was running at the time of departure.
Installed two new Honeywell Comfort Controllers. Inspected current control wiring and made adjustments to correct wiring per code. Tested all systems. Everything is working at this time.
Performed semiannual maintenance. Everything is working at this time. Please see attached checklist for full tune-up details.
Performed AC cool check. Checked electrical, mechanical, safety, and performance of the system. No major issues were found. Drain line cleared and treated. Condenser coil cleaned. Electrical disconnect confirmed in and on. System was running at the time of departure.
Performed maintenance on system. Checked all electrical components of both indoor and outdoor units. I cleared the condensate drain and checked blower wheel for growth and found none. Cleaned condenser and checked charge with no issues found.
Performed AC cool check on two systems. Checked electrical, mechanical, safety, and performance of the systems. Condenser fan motor for the upstairs system showed signs of overheating. No other major issues were found. Drain lines cleared treated. Condenser coils cleaned. Electrical disconnects confirmed in and on. Systems were running at the time of departure.
Performed diagnostic and determined that the condenser capacitor had failed. Checked charge and drains but saw no issues. Customer had me check older Amana system as well and its charge was good but I did notice that the condenser fan motor had overheated. Gave the client his options to repair and he chose to replace capacitor only. Repair completed and system is functioning at this time. Thermostat set to customer preference and disconnect is in.
Performed service diagnostic. Diagnostic found that the condenser fan motor was not running. Condenser fan motor was not running because the capacitor on the condenser unit had failed. Options for repair were presented to customer and they chose to have the capacitor replaced. Repair was completed. Electrical disconnect confirmed in and on. System was running at the time of departure.
Performed AC cool check. Checked electrical, mechanical, safety, and performance of the system. Primary condensate drain line was clogged causing water to back up into the secondary drain pan. Clog was cleared and drain line treated. Secondary drain pan was rusted. Condenser fan motor showed signs of overheating. No other major issues were found. Options for repair were presented to customer and they chose to have the condenser fan motor and secondary drain pan replaced. They also chose to install surge protection for both sides of the system. System was running at the time of departure.
Diagnosed that the capacitor has failed and not passing voltage to the compressor. Recommended options to replace and customer elected to have the capacitor replaced. Completed repair. Also checked drain line and recommended servicing the water removal system due to placement of drain outside. We also checked pressures on the system and saw nothing out of the ordinary. System is operational at this time.