Very knowledgeable found a problem that could have caused an outage at some point and we went ahead and corrected it at that time
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Garner heating and air, is an excellent company to work with. The technicians especially Chey, are skilled, thorough, and very knowledgeable about every aspect of the HVAC systems.
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Helped me solve a problem I had been grappling with for some time -changing my air filters. Worked with me to make sure I understood the process of installing new air filters on my own. Grateful for his insight and problem solving by also installing new air vent covers. All good!
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I enjoyed working with their service tech, Eli, on resolving a somewhat tricky problem.
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Ethan and his partner were professional and friendly. They installed and explained the new system to me and made sure I was satisfied.
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Ethan was here from 6 am until around 5:30 pm. He worked all day in the heat and when the job was done STILL had a great attitude. He was friendly and knowledgeable!
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Showed up promptly, were very kind and explained everything. Great service and overall completely satisfied!
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Can’t speak highly enough about this team! Everytime and from start to finish they have shown that are top tier. They’ve never pushed more than what I needed, oversold, or done anything other than just been straight forward. Wouldn’t use another company other than Garner!
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Super friendly and easy to set up an appointment. They came the next day and talked us through everything they saw. Presented us with options and everything is working well! Definitely recommend!
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Great communication via text. Texted that he was on his way. Including a picture. My wife was at the house. He explained everything to her. Paid for service call, parts and labor. We have used Garner in the past and will continue to use going forward.
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Omar is very professional and thorough in servicing our a/c system. I highly recommend him for your servicing needs.
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Heat check completed on a vertical gas system. Drain line was flushed and treated. Flame sensor was cleaned. I did find that there is no float switch for condensation. I went over repair options with homeowner. No other major issues were found. The system is running at completion of service.
Performed heat check. Checked the electrical, mechanical, safety, and performance of the system. I cleared the drain line and flow tested the drain with two gallons of water. I also treated the drain line. The air filter was replaced with a client supplied filter. No major issues were found. The system was running at the completion of service.
Performed heater tune-up on a Carrier gas furnace system. Checked the electrical, mechanical and performance systems of the unit. Cleared, cleaned, flushed and treated the drain line and cleaned the exterior of the furnace. I did find the return air filters are dirty. I also sealed the supply plenum to prevent any air leaks into the attic. No other issues were found. The system is running at completion of service.
Heat check completed on one upflow gas system. Drain line was flushed and treated. Flame sensor was cleaned. The homeowner had two filters available and I changed out two of her three filters. I spoke to Joy about the condition of her blower wheel. No other major issues were found. The system is heating properly at time of departure.
Heat check completed on one upflow Carrier heat pump and one mini split. I flushed and cleaned both condensation drain lines. I cleaned both condensing coils. All mechanical and electrical components were checked. I found that the outdoor torque booster on the Carrier heat pump was failing. Homeowner chose to replace the torque booster today. I replaced the torque booster and function tested the system. No other major issues were found. Everything is working at completion of service.
Performed heater tune-up on an American standard heat pump system. Checked the electrical, mechanical and performance systems of the unit. Cleared, cleaned, flushed and treated the drain line and cleaned the exterior of the air handler. I used my vacuum to clean out the primary pan and also washed out the outdoor coil. I did find the underside of the indoor coil is dirty. The indoor coil is also rusted and prone to a refrigerant leak in the future. The blower wheel is dirty. The starter relay for the heat kit is pitted. The outdoor starter and fan motor are showing wear and tear as well. No other issues were found. The system is operational at this time.
Heat check completed for an upflow infinity gas system. Drain line was cleared and treated. Flame sensor was cleaned. I found that the blower wheel is starting to accumulate buildup. No other major issues were found. The system was cycled in heating and cooling mode and is operating properly at this time.
Performed heater tune-up on a Carrier heat pump system. Checked the electrical, mechanical and performance systems of the unit. Cleared, cleaned, flushed and treated the drain line. Cleaned the exterior of the air handler and washed the outdoor coil. No other issues were found. The system is operational at this time.
Performed heater tune-up on a Carrier gas furnace system. Checked the electrical, mechanical and performance systems of the unit. Cleared, cleaned, flushed and treated the drain line and cleaned the exterior of the furnace. I replaced the high voltage wire nuts with a Wago wire connector. I did find the blower wheel is dirty and recommended cleaning it. No other major issues were found. The system is operational at this time.
Heat check completed on an upflow furnace. Drain line was flushed and treated. Flame sensor was cleaned. I did adjust gas pressures for optimum efficiency. All mechanical and electrical components are within manufacturer specifications. No major issues were found. The system was running at completion of service.
Performed heater tune-ups on two Carrier gas heat pump systems. Checked the electrical, mechanical and performance systems of the units. Cleared, cleaned, flushed and treated the drain line and cleaned the exterior of the air handlers and washed both outdoor coils. No major issues were found. Both systems are operational at this time.
Removed all existing ductwork including buckets and grills. Installed all new buckets and supply registers, upsized where needed. Built and installed new extended supply plenum. Installed all new flex duct matching the new buckets. Sealed all ductwork connections with mastic / hardcast. Cleared primary drain with CO2 and primed trap with water. Tested system operation. Everything is working at completion of installation.
Heat check completed on an upflow furnace. Drain line was cleared and treated. Flame sensor was cleaned. All mechanical and electrical components are within manufacturer specifications. No major issues were found. The system is running at completion of service.
Built and installed new return plenum. Built and installed new supply plenums with existing zoning equipment. Installed 2 new return buckets with filter grills and cut in new supply bucket with new grill in master bedroom. Ran new flex back to the system to match the new buckets. Removed duct from distribution box going to master bedroom and made it home run to the supply plenum. Sealed all ductwork connections with mastic/hardcast. Tested system operation. Everything is working at completion of service.
Heat check completed on a horizontal gas furnace. Drain line was flushed and treated. Flame sensor was cleaned. During maintenance of the furnace, I observed attic air leakage through the supply grills letting attic air into home. No other major issues were found. The system was running at completion of service.