Overall Experience
Quality
Price
Convenience
Overall Experience
Quality
Price
Convenience
Overall Experience
Quality
Price
Convenience
Overall Experience
Quality
Price
Convenience
Absolutely satisfied
Response from Garner Heating & Air Conditioning Inc:
Thanks for sharing your review with us and the community.
Overall Experience
Quality
Price
Convenience
Response from Garner Heating & Air Conditioning Inc:
Thanks for sharing your review with us and the community.
Overall Experience
Quality
Price
Convenience
Eli and Garner have been providing us with excellent service for three years now.
Response from Garner Heating & Air Conditioning Inc:
It was a pleasure serving you and your family. Thank you for sharing your kind words with us. It means the world to us and to our entire team!
Overall Experience
Quality
Price
Convenience
The technician was very kind and very patient in explaining everything to my elderly parents who own the home Wonderful service, will use again! very
Response from Garner Heating & Air Conditioning Inc:
It was a pleasure serving you and your family. Thank you for sharing your kind words with us. It means the world to us and to our entire team!
Overall Experience
Quality
Price
Convenience
Response from Garner Heating & Air Conditioning Inc:
Thank you so much for your 5-star review! We will share this with the team to let them know to keep up the amazing work!
Overall Experience
Quality
Price
Convenience
Was on time did a great job and explained what he did.
Response from Garner Heating & Air Conditioning Inc:
Thanks for sharing your review with us and the community.
Overall Experience
Quality
Price
Convenience
Very efficient service, and I was kept informed every step of the way.
Response from Garner Heating & Air Conditioning Inc:
Thank you so much for your 5-star review! We will share this with the team to let them know to keep up the amazing work!
Overall Experience
Quality
Price
Convenience
Chey was prompt and thorough. Explained everything. Very pleasant to work with.
Overall Experience
Quality
Price
Convenience
Overall Experience
Quality
Price
Convenience
Overall Experience
Quality
Price
Convenience
Overall Experience
Quality
Price
Convenience
Heat check completed on a vertical furnace. No major issues found.
Performed a heater tune-up on two Carrier heat pump systems. Checked the electrical, mechanical and performance systems of the units. Cleared, cleaned, flushed and treated the drain lines and cleaned the exterior of the furnace. Washed both outdoor coils and verified the compressor wiring is secure. I did find that the Ecobee thermostat for the upstairs system is not connected to WiFi. I helped the homeowner set up an Ecobee account and register their thermostat. The Ecobee thermostat now has a WiFi connection and is operational at this time. No other major issues were found. All air purifiers and UV light are working. Both systems are operational at this time.
Installed new Carrier R-454B 4-ton heat pump system. Installed Ecobee Pro thermostat. Installed 25x20 filter base. Installed new supply plenum and sealed all ductwork. Rebuilt and insulated primary drain line. Cleared drain and verified operation. Reinstalled existing UV lights. Replaced disconnect and whip at outdoor unit. Verified system operation.
Heat check completed on a vertical heat pump system. I found that the capacitor for the blower motor is reading below the acceptable range. Also, the condenser fan motor is showing signs of overheating. No other major issues found at this time. The system is heating at departure.
Heat check completed on a horizontal heat pump system. The condenser fan motor is showing signs of overheating and should be monitored. Also, the contactor on the heat pump is showing signs of wear and tear and I would recommend replacement before it fails. No other major issues were found with the system at this time.
Performed a heater tune-up. Checked electrical, mechanical, safety, and performance of the system. I cleared the drain line and flow tested the drain with two gallons of water. I also treated the drain line. The air purifier and surge protector are operational. No major issues were found. The system was running at the completion of service.
Heat check completed on a vertical heat pump system. No major issues found, and the system is running at the time of departure.
Performed heat check. Checked electrical, mechanical, safety, and performance of the system. The capacitor for the blower motor is below value, the blower wheel is dirty, the conflation drain line doesn’t have a vent in the drain line to help with the flow of water, and the contactor on the condenser unit is burnt and pitted. I cleared the drain line and flow tested the drain with two gallons of water. I also treated the drain line. Options for repair were presented to the homeowner, and he chose to have the blower motor capacitor replaced. I replaced the capacitor for the blower motor and function tested the system. The system was running at the completion of service.
Heat check completed on a six-month-old vertical heat pump system. Both indoor and outdoor units are clean and all electrical is within manufacture specs. No issues found.
Heat check completed on a horizontal gas furnace. I did find that the static pressure in the system is higher than manufacture recommendations. This is putting added stress on the system and its components. No other major issues found.
Performed a heater tune-up on one American Standard heat pump system. Checked the electrical, mechanical and performance systems of the unit. Cleared, cleaned, flushed and treated the drain line and cleaned the exterior of the air handler. The filter was replaced recently and is still in clean condition. I did tape around the filter to prevent any bypass. I washed the outdoor coil and verified the compressor wiring is secure. The system is operational at this time.
Performed semiannual maintenance on one split system heat pump and one mini split system. Tested and verified everything was operating within manufacture specifications for operation. Everything is working at this time.
Performed two heater tune-ups on a Carrier heat pump system and on an American Standard heat pump system. Checked the electrical, mechanical and performance systems of the units. Cleared, cleaned, flushed and treated the drain lines and cleaned the exterior of both air handlers. I did find the starter is pitted at the contacts and the capacitor is starting to lose value on the American Standard system. I spoke with homeowner, and he chose to have them both replaced at this time. I replaced both components and cycled power at the thermostat. Both systems are operational at this time.
Performed a heater tune-up on a Goodman heat pump system. Checked the electrical, mechanical and performance systems of the unit. Cleared, cleaned, flushed and treated the drain line and cleaned the exterior of the air handler. Washed the outdoor coil and secured the compressor wiring. I also replaced the insulation on the suction line which was deteriorating. No other major issues were found, and the system is operational at this time.
Completed a dryer vent cleaning. Ran the brush the full length of the dryer vent pipe multiple times. Then ran the camera to ensure that the vent was cleaned out. Also cleaned out the connection piece between the dryer and the wall and vacuumed the area.