Chey was very professional and friendly. He explained what he was doing. We have used Garner Heating and Air for years and will continue to do so.
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Punctual, informative, and reasonable prices. Highly recommend! Chey was was on time, and had us going in less than an hour.
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On time. Explained what he would be doing. Answered my questions satisfactory.
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Did outstanding job on hvac system nice and cool in here👍
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Garnet A/C Technician Matt is without a doubt, A Cut Above. This is why Garner A/C is the very best.
Response from Garner Heating & Air Conditioning Inc:
Thank you so much for taking the time to leave an excellent rating. We really appreciate your business.
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Good service, straightforward answers.
Response from Garner Heating & Air Conditioning Inc:
Thank you so much for taking the time to leave an excellent rating. We really appreciate your business.
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Check AC unit, replaced motor on outside unit, added lights to AC. Great work.
Response from Garner Heating & Air Conditioning Inc:
We count ourselves lucky for customers like you and look forward to working with you again in the future!
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Elijah was courteous and provided information on the status of my AC unit. He also provided valuable information when asked about an upgrade to a smart thermostat. Great service, as always, from Garner
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Ethan and his team were exceptional installing our new HVAC system. He explained each process clearly. They were thoughtful about cleaning up after they were finished.
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Elijah was very helpful in explaining issues he found and answering our questions. Great service as always!!
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Performed A/C tune-up on an American Standard heat pump system. Checked the electrical, mechanical and performance systems of the unit. Cleared, cleaned and treated the drain line and washed the outdoor coil. The indoor coil is extremely rusted and could be prone to refrigerant leaks in the future. The system is operational at this time.
Installed 4 ton Carrier furnace. Installed Ecobee pro thermostat. Installed new secondary drain pan. Installed new return and supply plenums and sealed all connections with mastic. Removed wye and upsized duct going back to office and ran them back to the supply. Ran new thermostat wire. Replaced condenser pad and installed new disconnect and whip. Pressure tested line set and pulled a vacuum. Charged system to meet manufacturer specifications Everything is working at this time.
I found the outdoor X13 condenser fan motor had failed. It would run for 3 seconds then shut off for 30 then run again until tripping the high pressure switch. Spoke with the homeowners and they decided to move forward with a replacement outdoor fan motor. I installed a new fan motor and programmed the motor to match speed and rotation of OEM motor. Cycled high voltage power to system and checked over operations. Everything is working at this time.
AC cool check completed on one Carrier system. Drain line was flushed and treated. Condenser coils were cleaned. All electrical and mechanical components working within manufacturer specifications. The system is working at completion of service.
Performed A/C tune-up on a straight cooling system. Checked the electrical, mechanical and performance systems of the unit. Cleared, cleaned, flushed and treated the drain line. Secured the outdoor compressor wiring and washed the outdoor coil. No major issues were found. The system is operational at this time.
Performed diagnostic on the system and found the primary drain line was clogged. This caused some water damage on the ceiling in the living area. Also found the outdoor fan motor is showing signs of wear and tear. I spoke with the homeowner and she chose to have the drain cleaned at this time. I cleared, cleaned, flushed and treated the drain line. I also insulated the suction line better to help prevent any condensation in the attic. The system is operational at this time.
Arrived to find the system set in the off position. Customer stated the indoor unit would not run but the outdoor unit would run. During diagnosis of the system, I found a faulty fan relay switch. I also found the indoor torque booster well below manufacturer specs. I went over repair options with the homeowner and they chose to replace the fan relay and indoor torque booster. I completed the repairs and the torque booster and relay switch were replaced. The system was cooling at time of departure.
Upon arrival, customer stated that the unit was not turning on inside or outside, thermostat was set to cool. Found a blown fuse on the air handler. I checked the low-voltage wiring at the heat pump and did find two rub outs which I then repaired. Cycled the system on and checked the temperature split. Found temperature split to be 5°. I went over my findings with the homeowner and they chose to schedule an appointment with one of our project managers to look into replacing their system. The system was running at time of departure.
AC cool check completed on vertical Carrier system. Drain line was flushed and treated. Condenser coil was clean. No major issues were found. The system is cooling properly at this time.
Service diagnostic found that the evaporator coil and air handler were dirty. The system was performing poorly. I checked for leaks on the system and did not find any leaks. Options for repair were presented to the homeowner and he chose to have the air handler and evaporator coil cleaned. I cleaned the evaporator coil and air handler. I also sealed around the outside of the air handler with hard cast tape. I function tested the system and the system was running at the completion of service.
On arrival, I found that the outdoor fan motor was spinning backwards and the compressor was not pumping any refrigerant. I found that the run capacitor had failed across both the HERM and FAN terminals. I presented repair options to the homeowner and they chose to have the repairs done today. Installed a new run capacitor at the condenser, installed all new insulated wiring terminal connects, and properly secured. Cycled high voltage power to system and checked over operations. Everything is working at this time.
Performed semiannual maintenance on one straight cool AC system. Inspected all performance, mechanical and safety systems. I lowered the blower speed to match the 3 ton AC system to ensure proper heat and humidity removal. This also helped lower the static pressure of the blower to .40inWC, which is now within range for manufacturer specifications for operation. Homeowner installed a new AprilAire 213 air filter prior to us coming out. The old one she showed me appears to not have been changed out in at least a year. Verified everything was operating within manufacturer specifications for operation. Everything is working at this time.
Installed new gas furnace in closet. Rebuilt drain line and added safety switch. Added new vertical supply plenum and replaced all upstairs ducting. Sealed and hung flex and set outdoor unit. Installed Ecobee thermostat and verified system operation. Everything is working at completion of service.
Performed AC cool check and checked the electrical, mechanical, safety, and performance of the system. I cleared the condensation drain line and flow tested the drain with two gallons of water. I also treated the drain line. I did find a dead bird inside the furnace. I removed it and checked for how it may have gotten into the furnace. I couldn’t find anywhere the bird could have gotten inside. The air filter was replaced with a client supplied filter. The condenser coil was cleaned. No major issues were found. The system was running at the completion of service.
Performed diagnostic on the system and found the outdoor capacitor had failed on the fan side. I also found the outdoor fan motor is showing signs of overheating. I spoke with the homeowner and he chose to have the fan motor replaced at this time. I replaced the fan motor and secured the compressor wiring. I then cycled power at thermostat and verified the system is operational. The system is running at completion of service.