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Omar did a great job. Took his time and answered all my questions. Very professional.
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Very knowledgeable found a problem that could have caused an outage at some point and we went ahead and corrected it at that time
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Garner heating and air, is an excellent company to work with. The technicians especially Chey, are skilled, thorough, and very knowledgeable about every aspect of the HVAC systems.
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Helped me solve a problem I had been grappling with for some time -changing my air filters. Worked with me to make sure I understood the process of installing new air filters on my own. Grateful for his insight and problem solving by also installing new air vent covers. All good!
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I enjoyed working with their service tech, Eli, on resolving a somewhat tricky problem.
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Ethan and his partner were professional and friendly. They installed and explained the new system to me and made sure I was satisfied.
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Ethan was here from 6 am until around 5:30 pm. He worked all day in the heat and when the job was done STILL had a great attitude. He was friendly and knowledgeable!
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Showed up promptly, were very kind and explained everything. Great service and overall completely satisfied!
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Can’t speak highly enough about this team! Everytime and from start to finish they have shown that are top tier. They’ve never pushed more than what I needed, oversold, or done anything other than just been straight forward. Wouldn’t use another company other than Garner!
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Performed heat check. Checked the electrical, mechanical, safety, and performance of the system. I cleared the condensation drain line and flow tested the drain with two gallons of water. I also treated the drain line. The air filter was replaced with a client supplied filter. I did find some biological growth inside the air handler. I wiped the air handler down to remove the biological growth. Options for repair were presented to the homeowner and she chose to have system sterilizers installed in the system. I installed the system sterilizers in the air handler. I function tested the system and the system was running at the completion of service
Service diagnostic found the supply air sensor was not reading accurate air temperature. My temperature probes were reading 130 degree air while the temp sensor was reading over 200 degrees. I presented repair options and the homeowner chose to have the supply air sensor replaced. I replaced the air sensor and cycled power at the thermostat. Verified gas pressures are within range for operation. I also cleaned the flame sensor at no additional cost. The return air filter was replaced with a client supplied filter as well. No other issues were found. The system is operational at this time.
Performed heater tune-up on a Carrier straight electric heating system. Checked the electrical, mechanical and performance systems of the unit. Cleared, cleaned, flushed and treated the drain line and cleaned the exterior of the air handler. No major issues were found. The system is operational at this time.
Built and installed new supply plenums for zoning system with 16x16 dampers. Installed new zone control board. Installed Solaris Ionizer system in the supply plenums. Cut back some of the old flex duct and replaced with new sections. Sealed all ductwork connections with mastic / hardcast. Installed new black metal gas pipe and gas flex coming out of the furnace to fix gas leak. Tested operation of the system and new zoning equipment. Everything is working at completion of service.
Performed heat check. Checked the electrical, mechanical, safety, and performance of the system. I cleared the condensation drain line and flow tested the drain with two gallons of water. I also treated the drain line. I replaced the air filter with a client supplied filter. No major issues were found. The system was running at the completion of service.
Performed heater tune-up on a Ruud gas furnace system. Checked the electrical, mechanical and performance systems of the unit. Cleared, cleaned, flushed and treated the drain line and cleaned the exterior of the furnace. I did find the main breaker for the outdoor condenser system is oversized. The system is rated for a maximum 30 amp breaker and currently has a 40 amp breaker. No other issues were found. The system is operational at this time.
Performed heater tune-up on a Carrier gas furnace system. Checked the electrical, mechanical and performance systems of the unit. Cleared, cleaned, flushed and treated the drain line and cleaned the exterior of the furnace. Replaced the high voltage wire nut with a Wago connector. Filter was replaced in August and is still fairly clean. No major issues were found. The system is operational at this time.
Performed heater tune-up on a Rheem heat pump system. Checked the electrical, mechanical and performance systems of the unit. Cleared, cleaned, flushed and treated the drain line. Cleaned the exterior of the air handler and washed the outdoor coil. I did find the duct work is in poor condition, causing very high static pressure on the system. I also found the ductwork is not sealed and has some air leaks. At the outdoor unit I found the starter is getting pitted at the contacts. The outdoor fan motor is doing 1.2 amps when rated for 1.0 amp. No other issues were found. The system is operational at this time.
Heat check completed on a horizontal gas furnace. Flame sensor was cleaned. Drain line was cleared and treated. I adjusted the gas pressure to manufacturer specifications. All electrical and mechanical components were checked. The system is heating properly at this time.
Heat check completed on a horizontal gas system. Drain line was flushed and treated. Flame sensor was cleaned. All mechanical and electrical components were checked. Gas pressures were adjusted to spec. I did find buildup on the blower wheel. I also found significant rust in the external drain pan. I took the static pressure of the system and it is double what is recommended from the factory. I went over my findings with the homeowner. No other major issues were found. The system is running at completion of service.
Service diagnostic found the blower motor capacitor was below value. This was preventing the blower motor from turning on and was causing the furnace system to overheat and shut down. I also found the blower wheel and blower housing are dirty. Repair options were presented the homeowners and they chose to have the blower motor capacitor replaced. I replaced the blower motor capacitor and function tested the system. I also checked the gas pressures and cleaned the flame sensor at no additional cost. No other issues found. The system is now operational.
Performed heater tune-up on a Rheem heat pump system. Checked the electrical, mechanical and performance systems of the unit. Cleared, cleaned, flushed and treated the drain line. Cleaned the exterior of the air handler and washed the outdoor coil. Both surge protection devices are working. No major issues were found. The system is operational at this time.
Built and installed a new extended supply plenum, added wooden supports. Built and installed new T shapen return plenum, reusing a Honeywell 20x25 media filter and added one additional. Removed satellite box feeding the master bedroom, replaced with 8x6x6 metal wye and homeran the other 8 and 4 inch flex to the supply plenum. Reconnected all existing flex to the new plenums. Sealed all ductwork connections with mastic/hardcast. Tested heating and cooling operation. Everything is working at completion of service.
Performed heat check on two systems. Checked the electrical, mechanical, safety, and performance of the systems. I cleared the condensation drain lines and flow tested the drains with two gallons of water. I also treated the drain lines. The air filters were clean and had been recently replaced by the homeowner. The capacitor on the downstairs condenser unit is below value. The upstairs system does not have a safety switch installed in the primary or secondary drain line. No other major issues were found. Both systems were running at the completion of service.
Heat check completed on a horizontal gas system. Drain line was flushed and treated. Flame sensor was cleaned. All components were checked and found within manufacturer specs. No major issues were found. The system was heating properly at time of departure.