Did a very good job everyone I have dealt with was very professional couldn’t be more pleased with the mini split!
Response from Garner Heating & Air Conditioning, Inc.:
Thank you for trusting Garner Heating & Air Conditioning with your Mini Split Install. We are thankful for your business.
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We have been using Garner to service our AC systems for the last few years since moving back home to Texas. Always professional, they’ve done an outstanding job for us. I highly recommend them.
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The service was excellent. He took the time to do a full check of the system. In addition, he explained what he was doing and educated me on my HVAC system. He answered all questions and provided great customer service.
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A company like Garner comes around maybe once in a generation, if we're lucky. The family woke up yesterday morning to a sweltering, humid jungle after a capacitor decided to go rogue in the middle of the night A quick call to Garner, who is my go to AC company, did not prepare me for the lightning fast speed in which they came over, diagnosed and then repaired our system. The professionalism, skill, and passion they showed was 100x more then we expected for their low price. I recommend Garner to every homeowner. Stay cool my fellow Texans.
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Garner technicians were punctual, professional and efficient when replacing our a/c system. Chase coordinated our installation and even provided window units for us to use in the interim. Garner goes above and beyond for their customers! Thank you!
Response from Garner Heating & Air Conditioning, Inc.:
Thank you so much for choosing Garner Heating and Air for your HVAC needs!
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Response from Garner Heating & Air Conditioning, Inc.:
Thank you Ms. Alfaro for choosing Garner Heating and Air!
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Response from Garner Heating & Air Conditioning, Inc.:
We pride ourselves on the professionalism of our Technicians! Thank you for the compliment and for choosing Garner!
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Performed AC cool check. Checked electrical, mechanical, safety, and performance of the system. No major issues were found. Drain line was cleared and treated. Condenser coil cleaned. Options for system enhancements were presented to customer and they chose to have two surge protectors and system sterilizers installed. System sterilizers and surge protection was installed. Electrical disconnect confirmed in and on. System was running at the time of departure.
Diagnosed short in low voltage wiring to the condenser. Found rub out in low voltage wire at the condenser where it was rubbing against the suction service valve. Spliced and replaced wire to the condenser and confirmed operation of the system and found no issues. System is operational at this time.
Installed new 2-ton Carrier Gas system. Installed new Ecobee Pro. Rebuilt and insulated condensate drain line. Replaced secondary drain pan. Installed new filter dryer, pressure tested with dry nitrogen and pulled a vacuum on copper line set. Built a transition to existing supply plenum and sealed with mastic airlock. Sealed return air chase using duct board insulation. Sealed all seams with mastic for airtight seal. Charged system to factory spec. System is working properly at time of departure. Installed new 2.5-ton Carrier Gas system. Installed new Ecobee Pro. Rebuilt and insulated condensate drain line. Replaced secondary drain pan. Installed new filter dryer, pressure tested with dry nitrogen and pulled a vacuum on copper line set. Replaced both supply and return plenums and sealed with mastic airlock. Charged system to factory spec. System is working properly at time of departure.
Diagnosed clogged primary drain in the p-trap. I cleared treated and treated drain line. I also treated and cleaned the drain pan as there was build up around the connection. I sealed the coil door and also installed gasket around the return filter. System is operational at this time.
Performed service diagnostic. Diagnostic found that the capacitor on the condenser unit had failed. Options for repair were presented to customer and they chose to have the capacitor replaced today. Repair was completed. Electrical disconnect confirmed in and on. System was running at the time of departure.
Installed new Carrier ductless system in garage. Ran new control wire and condensate drain line. Also ran new high voltage wire in seal tight past the fence. Sealed wall penetration and added silicone around disconnect. Leveled out condenser pad and ran copper in line hide. System operating at this time.
Performed diagnostic and found that the capacitor had failed and also burnt one of the wires. Replaced capacitor and wire. Tested system and everything is operational at this time.
Performed maintenance on the AC system. Cleared, treated, and tested drain line. Found rust in the secondary pan and recommended replacement. I also cleaned the condenser and found that the condenser fan motor is showing signs of overheating.
Performed service diagnostic. Diagnostic found that the safety switch in the secondary drain pan had failed and was not passing signal. Primary condensate drain line was also clogged. Options for repair were presented to customer and they chose to have the drain cleared and the safety switch replaced. Drain line was cleared and flow tested with water. Safety switch for the secondary drain pan was replaced. System set to 77 degrees per customer. System was running at the time of departure.
Performed semiannual maintenance on two comfort cooling systems. Tested all Performance, Mechanical and Safety Systems. Found everything to be operating within manufacture’s specifications for operation. Please see attached checklists for full tune-up details.
Diagnosed that the upstairs zone damper is failing intermittently and not opening when called to do so. I removed the damper from the zone system and placed it in the open position so the upstairs will have cool air. Customer chose to have the damper and the zone board replaced. Parts will be ordered and we will return to complete repairs once received. Installed one new 14” round zone damper into upstairs supply run and also replaced a two-zone control board. I then tested operation of system insuring both dampers opened and closed and were functioning properly. I programmed zone board to match system specifications. System is operational at this time.
Performed AC cool check. Checked electrical, mechanical, safety, and performance of the system. Primary condensate drain line was clogged. Drain line was cleared and treated. No other major issues were found. Condenser coil was cleaned. Electrical disconnect confirmed in and on. System was running at the time of departure.
Performed the AC tune-up. While performing the inspection I did find deficiencies with the system. The client chose to have the mandatory repairs done at this time. After performing the repairs everything is coming on and working at this time.
Diagnosed that the primary and secondary drain lines were clogged causing the drain pan to overflow. I cleared the primary and secondary drain, treated drain, and then tested with three gallons of water and found that flow was restored to the drains. I inspected the drain pan for signs of cracks from the top and the bottom and found none. I wiped down areas I could reach for any water flowing where it should not have been. System operational.
Performed service diagnostic. Diagnostic found that the primary condensate drain line was clogged. Blower motor capacitor was below value. Condenser fan motor showed signs of overheating and the system was low on refrigerant. Options for repair were presented to customer and they chose to have the blower motor capacitor replaced today and also clear the drain. Blower motor capacitor was replaced. Drain line was cleared and flow tested with water. Drain line was also treated. System was running at the time of departure.