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Matt was excellent!!! Top notch service and very informative!!!!
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Omar, went above and beyond. As he did the last time he performed our service check.
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Just experienced another outstanding service experience with Garner HVAC. We were having an issue with our heating pump system during this record setting cold spell. Contacted Garner and we received service by 9AM the next morning when most everything else was shut down due to the icy weather and conditions. Ryan Peterson was my technician and he knew exactly what to do to correct the problem we were having. Very knowledgeable about servicing heat pump systems!!
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Excellent work at a fair cost! They showed up on time and did the work in a timely manner. Thank you Garner Air!
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Omar shared all his findings…offered help…spent time to explain and left no mess.
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My AC went out in September, and I had the absolute pleasure of working with Chey Simpson from Garner Heating & Air Conditioning. Chey was AWESOME from start to finish. He was extremely knowledgeable, quickly diagnosed the issue, and repaired it promptly, which was such a relief. What truly stood out was his customer service—professional, courteous, and patient while explaining what went wrong and how he fixed it. He made a stressful situation so much easier and ensured everything was working perfectly before he left. If you’re looking for top-notch service, I highly recommend Garner Heating & Air Conditioning, and especially technician Chey Simpson. This is the kind of service that keeps customers coming back!
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Matt was very friendly, courteous, and knowledgeable. He answered all of our questions as he serviced our AC. Repaired the unit and it’s working well now.
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Second service call with Omar from Garner. He has done an excellent job with both service calls!
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Performed heat check. Checked the electrical, mechanical, safety, and performance of the system. I cleared the condensation drain line and flow tested the drain with two gallons of water. I also treated the drain line. The air filters were clean and had been recently replaced by the homeowner. No major issues were found. The system was running at the completion of service.
Performed heater tune-up on a Carrier heat pump system. Checked the electrical, mechanical and performance systems of the unit. Cleared, cleaned, flushed and treated the drain line and cleaned the exterior of the air handler. Filter was replaced with client supplied filter. All surge protection devices are working. System is operational at this time.
Performed heat check. Checked the electrical, mechanical, safety, and performance of the system. I cleared the condensation drain line and flow tested the drain with water. I also treated the drain line. The air filters were clean and had been recently replaced by the homeowner. No major issues were found. The system was running at the completion of service.
Removed failed inverter board. Installed new inverter board. Verified all wiring is tight. Function tested the system for 20 minutes with no issues. I did wash the outdoor coil and cleared the condensate drain line at no additional cost. The system is operational at this time.
Installed 4 ton Carrier heat pump system. Built and installed new supply plenum. Installed new plywood overlay for new air handler to sit on. Sealed all ductwork connections with mastic/hardcast. Cleaned out the return chase underneath the air handler. Rebuilt primary condensation drain, added safety switch to secondary. Cleared primary drain with CO2 and primed trap with water. Pressure tested system with nitrogen and pulled vacuum. Charge AC with R-454B refrigerant. Tested heating and cooling operation of new system. Everything is working at completion of install.
Heat check completed on a vertical heat pump system. Outdoor coils were cleaned. Drain line was flushed and treated. All mechanical and electrical components checked. I did find in rush amps to the compressor over what the manufacturer recommends. No other issues were found. The system is running at completion of service.
Heating tune-up completed on a vertical furnace. Flame sensor was cleaned. Air filter was changed. Drain line was cleared and treated. All electrical and mechanical components found within manufacturer specifications. No major issues were found. The system is heating properly at time of departure.
Performed heat check. Checked the electrical, mechanical, safety, and performance of the system. I cleared the condensation drain line and flow tested the drain with two gallons of water. I also treated the drain line. The air filter was clean and had been recently replaced by the homeowner. No major issues were found. The system was running at the completion of service.
Performed heat check. Checked the electrical, mechanical, safety, and performance of the system. I cleared the condensation drain line and flow tested the drain with two gallons of water. The air filter was clean and had been recently replaced by the homeowner. The blower wheel and air handler/evaporator coil are dirty. I went over what I had found with the homeowners. The system was running at the completion of service.
Performed heat check. Checked the electrical, mechanical, safety, and performance of the system. I cleared the condensation drain line and flow tested the drain with two gallons of water. I also treated the drain line. The air filter was clean and had been replaced by the homeowner before my arrival. Surge protectors on the system are operational. No major issues were found. The system was running at the completion of service.
Upstairs system: Installed Carrier straight electric system (upstairs system). Installed Ecobee pro thermostat. Replaced secondary drain pan. Installed new supply and return plenums. Installed AprilAire media cabinet. Rebuilt and insulated primary drain line. Installed SS2 and SS3 Safety switches. Removed triangle going to office. Upsized duct going into office and ran new duct for the bathroom. Installed a return in the office. Sealed all new ductwork connections with mastic/hardcast. Rebuilt and cleared primary drain with CO2 and primed trap with water. New condenser pad and disconnect box for the condenser. Pressure tested system with nitrogen and pulled vacuum. Extended drain line away from the house outside. Charged AC with R-454B refrigerant. Tested system operation. Everything is working at completion of install. Downstairs system: Installed vertical Carrier straight electric system in closet. Installed Ecobee pro thermos
Heat check completed on a horizontal heat pump. Drain line was flushed and treated. Outdoor coils were cleaned. Air filter has been replaced. All electrical and mechanical components were found within manufacturer specifications. The system was running at the completion of service.
Heat check completed on a vertical heat pump system. Coils were cleaned. Drain line was flushed and treated. I did find locked rotor amps exceeding manufacturers limits to compressor. I went over repair options with the homeowner. No other issues were found. The system is running at completion of service.
Performed heater tune-up on a Carrier heat pump system. Checked the electrical, mechanical and performance systems of the unit. Cleared, cleaned, flushed and treated the drain line and cleaned the exterior of the air handler. Verified outdoor compressor wiring is secure and washed the outdoor coil. I did find one of the UV light has burnt up. I spoke with the homeowner and he chose to have it replaced. I replaced the UV bulb and cycled power at the thermostat. No other issues were found. The system is operational at this time.
Performed heat check. Checked the electrical, mechanical, safety, and performance of the system. I cleared the condensation drain line and flow tested the drain with two gallons of water. I also treated the drain line. No major issues were found. The system was running at the completion of service.