Omar is very professional and thorough in servicing our a/c system. I highly recommend him for your servicing needs.
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Matt Fleischaues was excellent. I was very satisfied with his service and he was very helpful and knowledgeable. He share and gave us some pointers on maintaining our AC unit. He’s a great asset to your company.
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Elijah did an awesome job you All know what your doing keep it up
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Very good guy! He’s been at my house a few times now. He breaks any type of issues down and speaks in a way that I can understand about HVAC!
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Our AC had stopped cooling. Ended up having frozen coils due to leak which Eli found. The next day or two Jacob Barty and another team member installed the new coil in about 5 hours. Cost was a higher than expected. I was told costs had gone up across the industry due to Covid, shortages, tariffs, etc. so assuming other companies may be high too. Garner also has a flat rate policy so no breakdown in part cost vs labor, but they did good work and got my AC cooling again so I’m happy. I’ve used Garner in the past and would do so again! Both Eli and Jacob were super friendly and knowledgeable and they both do great work.
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Technician Chey knew the history of my A/C unit and the services that had been previously done. He explained the options in details and what to follow up on in the next maintenance service. I have kept my maintenance contract with Garner Heating and Air for several years because of the professional and friendly service they provide.
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Chey was very professional and friendly. He explained what he was doing. We have used Garner Heating and Air for years and will continue to do so.
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Performed a/c tune-up on a Carrier heat pump system. Checked the electrical, mechanical and performance systems of the unit. Cleared, cleaned, flushed and treated the drain line and cleaned the exterior of the air handler. Verified outdoor compressor wiring is secure and washed the outdoor coil. I found there is no water safety switch on the system. No other major issues were found. The system is operational at this time.
Performed a/c tune-up on a Carrier straight cool system. Checked the electrical, mechanical and performance systems of the unit. Cleared, cleaned, flushed and treated the drain line and cleaned the exterior of the furnace. Verified outdoor compressor wiring is secure and washed the outdoor coil. I did find the outdoor fan motor is leaking oil and and the starter is pitted at the contacts. I called the homeowner and presented repair options. She chose to have the outdoor fan motor and starter replaced. I replaced both components and cycled power at the thermostat. No other major issues were found. The system is operational at this time.
Service diagnostic found that the capacitor for the condenser unit had failed. Options for repair were presented to the homeowners. They chose to have the capacitor replaced. I replaced the capacitor and function tested the system. The system was now operational. The system was running at the completion of service.
Performed AC cool check on two systems. Checked the electrical, mechanical, safety, and performance of the systems. I cleared the condensation drain lines and flow tested the drains with two gallons of water. I also treated the drain lines. The air filters were clean and had been recently replaced by the homeowner. I cleaned the condenser coils. No major issues were found. The systems were running at the completion of service.
Performed AC cool check on two systems. Checked the electrical, mechanical, safety, and performance of the systems. I cleared the condensation drain lines and flow tested the drains with two gallons of water. I also treated the drain lines. The air filters were clean and had been recently replaced by the homeowner. I cleaned the condenser coils. No major issues were found. The systems were running at the completion of service.
Performed AC cool check. Checked the electrical, mechanical, safety, and performance of the system. I cleared the condensation drain line and flow tested the drain with two gallons of water. I also treated the drain line. At the air handler, I found that the drain line connections used for a vertical orientation were not capped and had been leaking into the secondary drain pan. I capped the connections. The capacitor for the condenser unit was below value. Condenser coil was cleaned. Options for repair were presented to the homeowners. They chose to have the capacitor for the condenser unit replaced. I replaced the capacitor and function tested the system. The system was running at the completion of service.
Performed a/c tune-up on a Carrier heat pump system. Checked the electrical, mechanical and performance systems of the unit. Cleared, cleaned, flushed and treated the drain line and cleaned the exterior of the air handler. Filter is clean and was replaced recently by the homeowner. Verified outdoor wiring is secure and washed the outdoor coil. No major issues were found. The system is operational at this time.
Service diagnostic found that the condensation drain line was clogged. Also found that the blower motor capacitor was below value and the condenser fan motor showed signs of overheating. Options for repair were presented to the homeowner and he chose to have the drain line cleared. I cleared the condensation drain line and flow tested the drain with two gallons of water. I also treated the drain line. Function tested the system and the system was operating normally. The system was running at the completion of service.
Performed AC tune-up on a Carrier straight AC system. Checked the electrical, mechanical and performance systems of the unit. Cleared, cleaned, flushed and treated the drain line and cleaned the exterior of the furnace. Verified outdoor wiring is secure and washed the outdoor coil. No major issues were found. The system is operational at this time.
After diagnosing the system, I found the outdoor contactor was failing to pass power. I went over my findings with the homeowner and he chose to move forward with repair today. I completed the repair and cycled the system. The system was running at completion of service. The thermostat was set to 78° per homeowners request.
AC cool check completed for a downflow straight cool system. Drain line was flushed and treated. Condenser coils were cleaned. I found the outdoor suction line without insulation and insulated it. I also found the evaporator coil with buildup. All other components are within manufacturer specs. The system was running at completion of service.
Performed A/C tune-up on two Carrier straight cool systems. Checked the electrical, mechanical and performance systems of the units. The drain line for the upstairs system was clogged and there was water on the secondary pan. Cleared, cleaned, flushed and treated the drain lines and cleaned the exterior of the furnace systems. Verified outdoor wiring is secure and washed both outdoor coils. I did find there is no water safety switch on the secondary drain lines of both systems in the attic. Both systems also have high static pressure. On the outdoor systems, I found both outdoor fan motors are showing signs of over heating. I spoke with the homeowner on the phone and presented repair options. Both systems are operational.
AC cool check completed on a horizontal Carrier gas system. Drain line was flushed and treated. Condenser coils were cleaned. All electrical and mechanical components are within manufacturer specifications. No major issues were found. The system was running at completion of service.
Pumped down existing refrigerant to the condenser. Installed new TXV metering device. Removed existing liquid line filter drier and installed new one in the attic. Pressure tested system with nitrogen and pulled vacuum. Fixed level of the furnace to close the gap where it meets the evaporator coil. Sealed connections with mastic / hardcast. Cleared primary drain with CO2 and primed trap with water. Tested operation of system. Everything is working at completion of service.
Service diagnostic found the outdoor capacitor has failed on the herm side. Repair options were presented to the homeowner and he agreed to have the outdoor capacitor replaced. I replaced the capacitor and function test the system. It was time for their A/C tune up as well so I then performed the A/C check up. Checked the electrical, mechanical and performance systems of the unit. Cleared, cleaned, flushed and treated the drain line and washed the outdoor coil. The air purifier and surge protection device are working. The system is operational at this time.