Ethan and his team were exceptional installing our new HVAC system. He explained each process clearly. They were thoughtful about cleaning up after they were finished.
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Elijah was very helpful in explaining issues he found and answering our questions. Great service as always!!
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Chey was great…explained in detail what he was doing…timely and efficient. We’ve been using Garner for years…never disappointed.
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Omar arrived quickly and worked very efficiently. He had very good answers to all my my questions and gave me some helpful advice.
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Great professional work by Omar and all Garner employees. Highly recommend Garner Heating and Air Conditioner!
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Omar was friendly, helpful, very clear and what was wrong and what needed to be done, explained everything very nicely. Also has a good personality and seems easy to work with. Good work.
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Elijah was courteous, knowledgeable and efficient. I felt he did an excellent job on servicing our HVAC.
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AC cooling check completed on horizontal Lennox system. I found the emergency drain pan is not properly situated under the evaporator coil. There is no secondary float switch. There's a slight vibration from the blower motor or wheel. I brought my findings to the homeowner. No other major issues found. The system is running at time of departure.
Installed R-454B Carrier condenser and evaporator coil. Installed new pad disconnect box for the condenser. Installed horizontal Carrier gas furnace with new gas and flue pipe connections. Built and installed new return and supply plenums. Added 12 inch return to get more air going into the system. Sealed all connections with mastic / hardcast. Installed new secondary drain pan. Rebuilt primary condensation drain with new SS2 and SS3 safety switches. Cleared primary drain and primed trap with water. Pressure tested system with nitrogen and pulled vacuum. Tested heating and cooling operation. Everything is working at completion of service
AC cool check completed on two year-old horizontal Carrier system. All mechanical and electrical are within manufacturer specs. I spoke to the homeowners about surge protection. No major issues were found. The system is cooling properly at time of departure.
AC cool check completed on 15 year-old horizontal straight cool system. I discussed the condition of the condenser contactor with the homeowner, but due to the age of the system they decided not to do a repair at this time. No other major issues found. The system is cooling properly at time of departure.
Performed AC cool check and checked the electrical, mechanical, safety, and performance of the system. I cleared the condensation drain line and flow tested the drain with two gallons of water. I also treated the drain line. Air filter was replaced with a client supplied filter. I cleaned the condenser coil. No major issues were found. The system was running at the completion of service.
On arrival I found that the 24v fuse inside the air handler had blown. I checked through the system and found that the contactor in the condenser unit had failed and was shorting the Y wire. I also found that the capacitor for the condenser unit was below value and that the condenser fan motor showed signs of overheating. I presented repair options to the homeowner and Robert chose to replace the contactor and capacitor in the condenser unit. I replaced the contactor and capacitor in the condenser unit, then performed a system maintenance. Drain line was cleared and flow tested with water. I also treated the drain line. Air filter was clean and had been recently replaced. No other issues were found. The system was running at the completion of service.
Performed heater tune-up on a Carrier Infinity straight cool system and checked the electrical, mechanical and performance systems of the unit. Cleared, cleaned, flushed and treated the drain line. Cleaned the exterior of the furnace and washed the outdoor coil. The system is operational at this time.
Performed A/C tune-up on a York straight cool system and checked the electrical, mechanical and performance systems of the unit. Cleared, cleaned, flushed and treated the drain line. Cleaned the exterior of the furnace and washed the outdoor coil. I found the outdoor condenser fan motor and compressor showing signs of over heating. No other issues were found. System is operational at this time.
Performed A/C tune-up on a Rheem straight cool system and checked the electrical, mechanical and performance systems of the unit. Cleared, cleaned, flushed and treated the drain line. Cleaned the exterior of the furnace and washed the outdoor coil. No major issues were found. Both surge protection devices are working. The system is operational at this time.
Performed AC cool check and checked the electrical, mechanical, safety, and performance of the system. I cleared the condensation drain line and flow tested the drain with two gallons of water. I also treated the drain line. The air filter was clean and had been recently replaced by the homeowner. I cleaned the condenser coil. The condenser fan motor showed signs of overheating. No other major issues were found. The system was running at the completion of service.
Performed diagnostic on the system. I found that the nest thermostat was not sending a 24 volt signal to the O wire for the reversing valve and was running in heat mode. I also found the outdoor starter is pitted at the contacts. I spoke with the homeowner and he decided to have the starter replaced, install two surge protectors and perform an A/C tune up. I replaced the starter. Installed both surge protectors, one for the indoor system and another one for the outdoor system. I also replaced the nest thermostat with the old Honeywell thermostat that the homeowner provided at no additional cost. I then performed an A/C tune-up on a Lennox heat pump system and checked the electrical, mechanical and performance systems of the unit. Cleared, cleaned, flushed and treated the drain line and washed the outdoor coil. The system is now operational.
Performed A/C tune-up on a Carrier straight cool system and checked the electrical, mechanical and performance systems of the unit. Cleared, cleaned, flushed and treated the drain line. Cleaned the exterior of the furnace and washed the outdoor coil. No major issues were found. All UV lights and surge protectors are working. The system is operational at this time.
Installed 4 ton Carrier R-454B condenser and evaporator coil. Moved new condenser to be 6 feet from the gas meter. Installed vertical Carrier gas furnace with new flue pipe connections and new gas connections. Installed new supply plenum. Sealed all connections with mastic / hardcast. Installed Ecobee pro thermostat with new thermostat wires, relocated to upstairs. Installed new plywood overlay for the furnace to sit on. Pressure tested system with nitrogen and pulled vacuum. Rebuilt primary condensation drain with new safety switch. Cleared primary condensation drain and primed p-trap with water. Charged system with R-454B refrigerant. Tested heating and cooling operation. Everything is working at this time.
AC cooling maintenance completed on six year-old Carrier straight cool system. Drain line flushed cleared and treated. Static pressure checked. All electrical and mechanical within manufacturer specs. No major issues found. The system is cooling properly at this time.
AC cooling check completed on four year-old upflow straight cool Carrier system. All electrical and mechanical components are within manufacturer specifications. No major issues found. The system is cooling properly at time of departure.