Ethan and his partner were professional and friendly. They installed and explained the new system to me and made sure I was satisfied.
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Ethan was here from 6 am until around 5:30 pm. He worked all day in the heat and when the job was done STILL had a great attitude. He was friendly and knowledgeable!
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Showed up promptly, were very kind and explained everything. Great service and overall completely satisfied!
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Can’t speak highly enough about this team! Everytime and from start to finish they have shown that are top tier. They’ve never pushed more than what I needed, oversold, or done anything other than just been straight forward. Wouldn’t use another company other than Garner!
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Super friendly and easy to set up an appointment. They came the next day and talked us through everything they saw. Presented us with options and everything is working well! Definitely recommend!
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Great communication via text. Texted that he was on his way. Including a picture. My wife was at the house. He explained everything to her. Paid for service call, parts and labor. We have used Garner in the past and will continue to use going forward.
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Omar is very professional and thorough in servicing our a/c system. I highly recommend him for your servicing needs.
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Matt Fleischaues was excellent. I was very satisfied with his service and he was very helpful and knowledgeable. He share and gave us some pointers on maintaining our AC unit. He’s a great asset to your company.
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Elijah did an awesome job you All know what your doing keep it up
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Installed new TXV metering device. Installed new liquid line filter drier in the attic. Pressure tested system with nitrogen and pulled vacuum. Reinsulated the suction line outside. Resealed evaporator coil to ductwork. Charged AC with R-410A refrigerant to 8 degrees subcooling. Tested operation of system. Everything is working at completion of service.
Installed Payne 2 ton furnace. Installed new plywood overlay. Installed new supply plenum. Rebuilt and insulated primary drain line. Installed SS2 and cleared drain to verify operation. Sealed all connections with mastic. Installed new Ecobee lite thermostat. Installed new disconnect and whip and ran low voltage in 1/2 inch seal tite. Verified system charge was at manufacturer specifications. Everything is working at completion of install.
Installed 5 ton R-454B Carrier Infinity system. Horizontal furnace and evaporator coil in attic. Installed Carrier Infinity thermostat. Built and installed new extended supply plenum. Built and installed new return plenums with 2 media cleaners. Installed new secondary drain pan. New pad, disconnect box and wiring for the condenser. New flue pipe and gas pipe connections for the furnace. Rebuilt primary condensation drain, added SS2 and SS3 safety switches. Cleared primary drain with CO2 and primed trap with water. Removed a 12x9x9 wye, made the 9s home run to the plenum with 10 inch flex and reducer. Sealed all duct work connections with mastic/hardcast. Pressure tested system with nitrogen and pulled vacuum. Charged AC with R-454B refrigerant. Tested heating and cooling operation. Everything is working at completion of install.
Installed Payne Furnace. Installed new zoning equipment and built new supply plenums. Installed new metal collars and sealed all connections with mastic. Installed plywood overlay. Rebuilt primary drain line and installed SS2 Safety float. Cleared drain and verified operation. Replaced disconnect and whip at outdoor unit. Charged system to meet manufacturers specifications. Everything is working at completion of service.
Performed AC cool check. Checked the electrical, mechanical, safety, and performance of the system. I cleared the condensation drain line and flow tested the drain with two gallons of water. I also treated the drain line. The air filter was new and had been recently replaced by the homeowner. I cleaned the condenser coil. No major issues were found. The system was running at the completion of service.
Performed AC tune-up on a straight AC system. Checked the electrical, mechanical and performance systems of the unit. Cleared, cleaned, flushed and treated the drain line and cleaned the exterior of the furnace. Replaced both air filters, vacuumed the return air grilles and washed the outdoor coil. I did find the blower wheel is dirty. No other issues were found. The system is operational at this time.
Diagnostics found the suction line thermostat malfunctioning. Also found an extremely dirty condensing coil. I went over repair options with the homeowner and they chose to resolve both issues today. I replaced the suction line thermistor and then cleaned the condenser coil. Once repairs were completed, the system was cycled on to to verify proper operation. The system was cooling at time of departure.
Performed AC cool check. Checked the electrical, mechanical, safety, and performance of the system. I cleared the condensation drain line and flow tested the drain with water. I also treated the drain line. The condenser coil was cleaned. The air handler, evaporator coil, and blower wheel are dirty. There is significant biological growth inside the system. The blower motor capacitor is below value. The system was cooling but was only cooling at 2 degrees of sub cooling. This is below the factory spec of 12 degrees. I went over what I had found with the homeowner and spoke to him about the existing issues and age of the system. The system was running at the completion of service.
Performed a/c tune-up on a Goodman straight cool system. Checked the electrical, mechanical and performance systems of the unit. Cleared, cleaned, flushed and treated the drain line and cleaned the exterior of the furnace. I replaced the high voltage wire nuts with a Wago wire connector. Replaced the air filter and washed the outdoor coil. I did find the outdoor fan motor is leaking lubricant. Presented repair options to the homeowners. No other major issues were found. The system is operational at this time.
Diagnostics found that the primary drain line was clogged, also tripping the float switch. After further evaluation of the system, I presented options for repairs. Homeowner has chosen to flush and treat the drain line and replace the failing capacitor. I completed the repairs and cycled the system. The system is operational at this time.
Diagnostics found a failed outdoor torque booster. I also spoke with the homeowner about the oversized breaker. Presented repair options and he chose to have the torque booster replaced today. After replacing the torque booster, the system was cycled on and function tested. The system is cooling at time of departure.
Performed a/c tune-up on a Carrier straight a/c system. Checked the electrical, mechanical and performance systems of the unit. Cleared, cleaned, flushed and treated the drain line and replaced the return air filters. Secured outdoor compressor wiring and washed the outdoor coil. I did find the outdoor fan motor leaking oil. Presented repair options and the homeowner chose to have the fan motor replaced at this time. I replaced the outdoor fan motor and cycled power at the thermostat. The homeowner also asked me to close down the damper for the master bedroom bathroom since it was getting too much airflow. I also set a schedule on the thermostat per homeowner request. No other major issues were found. The system is operational at this time.
Installed Payne furnace. Installed new filter base, installed new plywood overlay. Installed new supply plenum. Re used thermostats and zoning equipment. Installed new gas flex line. Rebuilt and insulated primary drain line. Cleared drain and verified operation. Installed SS2 safety switch. Replaced disconnect and whip at outdoor condensing unit. Pressure tested lines and pulled a vacuum. Weighed in additional refrigerant as per manufacturer data sheet. Kept low voltage in 1/2 seal tite. Tested system operation. Everything is operational at completion of service.
On arrival I spoke with the homeowner, who informed me she was hearing a humming noise from the return air grille. I did find a piece of insulation was loose by the return air plenum. I removed the piece of insulation and cycled power at the thermostat. Customer was not able to hear any noise anymore. Performed a/c tune-up on a Carrier straight cool system. Checked the electrical, mechanical and performance systems of the unit. Cleared, cleaned, flushed and treated the drain line. Used duct strap to secure one of the supply ducts. Secured outdoor compressor wiring and washed the outdoor coil. No major issues were found. The system is operational.
Performed an AC cool check. Checked the electrical, mechanical, safety, and performance of the system. I cleared the condensation drain line and flow tested the drain with water. I also treated the drain line. The air filters were replaced with customer supplied filters. The condenser coil was cleaned. No major issues were found. The system was running at the completion of service.