Overall Experience
Quality
Price
Convenience
Overall Experience
Quality
Price
Convenience
Appreciate photo with name before arrival as well as the call. Once here he was friendly and polite while he took care of business. He didn’t mind questions or repeating as needed. He was very efficient getting the unit working again.
Overall Experience
Quality
Price
Convenience
Response from Garner Heating & Air Conditioning Inc:
Thanks for sharing your review with us and the community.
Overall Experience
Quality
Price
Convenience
Couldn't have been more pleased! Follow up wasn't necessary but that was their policy! I appreciate their customer service!
Response from Garner Heating & Air Conditioning Inc:
We believe in providing excellent service to all of our customers. Thank you for allowing us to perform your air conditioner replacements.
Overall Experience
Quality
Price
Convenience
Overall Experience
Quality
Price
Convenience
Overall Experience
Quality
Price
Convenience
I was very happy with my experience with Garner heating. They came out promptly and worked on two greenhouse heaters that haven’t been working in about 15 years. Excellent service!
Overall Experience
Quality
Price
Convenience
Overall Experience
Quality
Price
Convenience
Response from Garner Heating & Air Conditioning Inc:
Thank you for the wonderful review and for taking the time to share your feedback.
Overall Experience
Quality
Price
Convenience
I feel like Ryan really knew his job, Explained every thing he was doing so I could understand it. I have used Garners Heat & Air Conditioning Inc. for many years and never had a reason to change company's .
Response from Garner Heating & Air Conditioning Inc:
Thanks for leaving us such a wonderful review. We are glad that you loved our services, our dedicated staff will be pleased to learn of your high praise.
Overall Experience
Quality
Price
Convenience
Performed A/C tune-up on one American Standard heat pump system. Checked the electrical, mechanical and performance systems of the unit. Cleared, cleaned, flushed and treated the drain line. Cleaned the exterior of the air handler and washed the outdoor coil. No major issues were found. The system is operational this time.
HVAC System Repairs: Upon evaluating the client’s HVAC system, I found frequent short cycling, which reduced efficiency and risked compressor damage. I adjusted thermostat settings, replaced dirty air filters, and ensured proper airflow, optimizing system performance and longevity.
Air Conditioning System Repairs: While inspecting the client's HVAC system, I discovered a malfunctioning defrost control board that was disrupting defrost cycles and reducing efficiency. I replaced the faulty board, restoring proper defrost functionality and optimizing system performance.
Air Conditioning System Repairs: A homeowner reported weak airflow from their AC system. Upon inspection, I discovered a misaligned blower fan. I carefully adjusted and realigned the fan, ensuring consistent and efficient air circulation throughout the home, leading to improved cooling performance.
Heat check completed on a horizontal heat pump system. Outside dual capacitor should be monitored as it is in the bottom of the manufacture spec range. No other major issues found, and the system is operating properly at this time.
Heating tune-up completed on a vertical heat pump system. Upon arrival, the homeowner stated they had been getting an alert saying the heat strips have been running too long. During maintenance I found that the primary drain is clogged which was cutting off power to the heat pump unit. I was able to clear the drain line and verify heat pump came on during a call for heat. No other major issues found.
HVAC Duct Repair: A client reported fluctuating temperatures throughout their home. Upon inspection, we identified loose and damaged ductwork as the issue. After carefully repairing and sealing the ducts, airflow and temperature consistency were restored, creating a comfortable living space.
Performed semiannual maintenance on one heat pump heating system. Inspected all Performance, Mechanical and Safety systems. Tested and verified everything was operating within manufacture specifications for operation. Everything is working at this time.
Performed the heater tune-up on two Carrier heat pump systems. Checked electrical, mechanical and performance systems of the units. Cleared, cleaned, flushed and treated the drain line and cleaned the exterior of the air handler. Replaced all filters for the homeowner and sealed them with tape to prevent any air bypass. I verified static pressure is within range on both systems. Secured the compressor wiring at both outdoor units. I did find the outdoor capacitor for the system that controls the bedrooms was below value. Homeowner chose to have the capacitor replaced at this time. I replaced the outdoor capacitor for the system that controls the bedrooms and the cycled power. Both systems are operational at the time of departure.
Air Conditioning Repair Service – I responded to a call about an air conditioner that would not turn on. Upon inspection, I discovered a faulty contactor switch, which was preventing the unit from receiving power. After replacing the contactor, I tested the system to ensure it cycled on and off correctly. This repair restored the cooling capabilities of the unit and the homeowner's comfort.
Completed duct work. Installed new supply and return plenums. Ran new flex ducts. Installed new buckets and sealed with mastic air lock. Sealed return to the existing return air filter grille. System operational.
HVAC System Repairs: I was called to inspect a heating system that wasn’t providing adequate warmth. I discovered the system’s heat exchanger was cracked, posing both efficiency and safety risks. After replacing the heat exchanger, I restored safe and efficient heating just in time for the colder autumn months.
HVAC System Repair: After investigating temperature inconsistencies in the client’s HVAC system, I calibrated the thermostat to ensure accurate readings. This adjustment resolved the temperature irregularities and improved energy efficiency, keeping the home comfortable throughout the autumn months.
Performed a diagnostic on the system and I found that the drain line is clogged which tripped the water safety switch and shut off the outdoor unit. I presented options for repair, and the homeowner chose to have the drain cleared at this time. I cleared the drain and tested it with two gallons of hot water. I also treated the drain line. I did notice the sink it runs into is not draining properly and water is backing up at the sink. I recommended that they have a plumber come out and clear the sink drain. I also replaced the air filter for the homeowner.
Whole Home Generator Installation: Installed a whole home generator to ensure an uninterrupted power supply during outages, safeguarding essential systems.