Matt is a great technician. Friendly, helpful and trustworthy.
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Very detail oriented, polite and respectful. He shared many things I did not know about the unit. I would recommend him to anyone.
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Omar did a wonderful job. He is a great Individual and very knowledgeable Technician. He explained all he did and a very respectful person. We wish him the best in his career.
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Polite, efficient, explained the concern area to us. We were pleased with the service
Response from Garner Heating & Air Conditioning Inc:
We are so grateful for your 5-star review. Thanks for sharing your rating with us and the community.
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Omar was very professional and very thorough with his inspection and service.
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Omar did a wonderful a great job. Very knowledgeable and experience. Very friendly and efficient, he did a thorough check on our HVAC system. He’s an individual you should keep. Excellent customer service.
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We’re in year 31 living in this home and Garner has been providing service as far back as I can remember on a unit installed by others, until that unit finally needed replacing at which time Garner installed our current unit more than ten years ago. Max Bethke was our service tech back then and he was special. We were excited about his promotion, but sad to lose him as a tech. Matt Fleischauer, our new tech, has filled some seriously big shoes and we hope that he’ll be with us for a long time to come. Very knowledgeable, professional, pleasant and patient. When our unit was installed, we had very poor internet and it was futile to connect the thermostat to an app and our phones then. As part of our service check up, we asked that Garner send someone who could assist us completing this connection now that we have better internet and Matt came through which required contacting Carrier and making sure we were fully functional before leaving. We feel fortunate to have another tech that is as personable and helpful as Max.
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Matt & all of Garner’s technicians are punctual, friendly, informative & impressive workers.
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My family (mother, daughter, and myself) have used Garner Heating and Air Conditioning for years. Omar and his fellow technicians are very knowledgeable, professional, thorough and friendly.
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Performed AC cool check. Checked the electrical, mechanical, safety, and performance of the system. I cleared the condensation drain line and flow tested the drain with two gallons of water. I also treated the drain line. The air filter was replaced with a client supplied filter. I cleaned the condenser coil. No major issues were found. The system was running at the completion of service.
Performed AC cool check. Checked the electrical, mechanical, safety, and performance of the system. I cleared the condensation drain line and flow tested the drain with two gallons of water. I also treated the drain line. Condenser coil was cleaned. No major issues were found. The system was running at the completion of service.
Performed a/c tune-up on a Carrier heat pump system. Cleared, cleaned, flushed and treated the drain line and washed the outdoor coil. I did find the return side of the system has high static at .4. and is not allowing 100% airflow across the system. I went over my findings with homeowner. No other issues were found. The system is operational at this time.
AC cooling tune-up completed on one vertical Carrier heat pump. Drain line was flushed and treated. Condenser coils were cleaned. I found the current charge on the outside torque booster is right at where we would consider replacement. No other major issues were found. The system was cooling at time of departure.
Performed A/C tune-up on a Carrier straight cool system. Checked the electrical, mechanical and performance systems of the unit. Cleared, cleaned, flushed and treated the drain line and replaced the return air filters. Verified the outdoor compressor wiring is secure and washed the outdoor coil. No major issues were found. All surge protection devices are working. The system is operational at this time.
Performed A/C tune-up on a Bryant heat pump system. Checked the electrical, mechanical and performance systems of the unit. Cleared, cleaned, flushed and treated the drain line and cleaned the exterior of the air handler. Replaced the return air filters with client supplied filters. Verified outdoor compressor wiring is secure and washed the outdoor coil. No major issues were found. The UV light at the air handler is working. The system is operational at this time.
Performed A/C tune-ups on one American Standard system & one Amana heat pump system. Checked the electrical, mechanical and performance systems of the units. Cleared, cleaned, flushed and treated the drain lines and washed both outdoor coils. On the guest house system I found some biological growth on the coil and blower wheel. At the outdoor unit I found the starter is pitted and the fan motor is leaking oil. On the main house system I found the indoor coil is extremely clogged with biological growth and very rusted. The air flow across the coil is low due to the growth which could cause the system to freeze over if it runs long enough. There is also some growth on the blower wheel and there is no water safety switch on the system. I spoke with the homeowner about my findings Both systems are operational at this time.
Performed AC cool check. Checked the electrical, mechanical, safety, and performance of the system. I cleared the condensation drain line and flow tested the drain with two gallons of water. I also treated the drain line. The air filters were clean and had been replaced by the homeowner. I cleaned the condenser coil. Surge protectors are operational. No major issues were found. The system was running at the completion of service.
Performed AC cool check. Checked the electrical, mechanical, safety, and performance of the system. I cleared the condensation drain line and flow tested the drain with two gallons of water. I also treated the drain line. The air filter was replaced with a client supplied filter. I cleaned the condenser coil. No major issues were found. The system was running at the completion of service.
Performed AC cool check. Checked the electrical, mechanical, safety, and performance of the system. I cleared the condensation drain line and flow tested the drain with two gallons of water. I also treated the drain line. The filter was clean and had been recently replaced by the homeowner. I cleaned the condenser coil. The capacitor for the blower motor was below value and the condenser fan motor showed signs of overheating. Options for repair were presented to the homeowner and she chose to have the blower motor capacitor replaced today. I replaced the capacitor and function tested the system. The system was running at the completion of service.
Performed an AC cool check. Checked the electrical, mechanical, safety, and performance of the system. I cleared the condensation drain line and flow tested the drain with two gallons of water. I also treated the drain line. The air filter was replaced with a customer supplied filter. The contactor on the condenser unit is burnt and pitted. Options for repair were presented to the homeowners and they chose to have the contactor replaced. I replaced the contactor and function tested the system. The system was running at the completion of service. No other major issues found
Performed AC cool check. Checked electrical, mechanical, safety, and performance of the system. I cleared the drain line and flow tested the drain with two gallons of water. I also treated the drain line. The air filter was replaced with a customer supplied filter. I cleaned the condenser coil. No major issues were found. The system was running at the completion of service.
Service diagnostic found that the condensation drain line was clogged. Water had backed up into the secondary drain line and tripped the safety switch. Options for repair were presented to the homeowner, and they chose to have the drain line cleared. I cleared the condensation drain line and flow tested the drain line with two gallons of water. I also treated the drain line. I function tested the system and the system was cooling.
Performed an AC cool check. Checked electrical, mechanical, safety, and performance of the system. I cleared the condensation drain line and flow tested the drain with two gallons of water. I also treated the drain line. The air filter was clean as it had been recently replaced by the customer. I cleaned the condenser coil. The system was running at the completion of service.
Performed AC cool check. Checked electrical, mechanical, safety, and performance of the system. I cleared the condensation drain line and flow tested the drain with two gallons of water. Clear water was observed flowing out of the drain line. I also treated the drain line. The air filter was replaced with a customer supplied filter. The drain line is piped without a vent to help with water flow and has a trap made from 90-degree PVC connections. The drain is draining now but has had issues in the past. Some mold/mildew was found growing inside the air handler. No other major issues found.