Omar did a wonderful job. He is a great Individual and very knowledgeable Technician. He explained all he did and a very respectful person. We wish him the best in his career.
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Polite, efficient, explained the concern area to us. We were pleased with the service
Response from Garner Heating & Air Conditioning Inc:
We are so grateful for your 5-star review. Thanks for sharing your rating with us and the community.
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Omar was very professional and very thorough with his inspection and service.
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Omar did a wonderful a great job. Very knowledgeable and experience. Very friendly and efficient, he did a thorough check on our HVAC system. He’s an individual you should keep. Excellent customer service.
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We’re in year 31 living in this home and Garner has been providing service as far back as I can remember on a unit installed by others, until that unit finally needed replacing at which time Garner installed our current unit more than ten years ago. Max Bethke was our service tech back then and he was special. We were excited about his promotion, but sad to lose him as a tech. Matt Fleischauer, our new tech, has filled some seriously big shoes and we hope that he’ll be with us for a long time to come. Very knowledgeable, professional, pleasant and patient. When our unit was installed, we had very poor internet and it was futile to connect the thermostat to an app and our phones then. As part of our service check up, we asked that Garner send someone who could assist us completing this connection now that we have better internet and Matt came through which required contacting Carrier and making sure we were fully functional before leaving. We feel fortunate to have another tech that is as personable and helpful as Max.
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Matt & all of Garner’s technicians are punctual, friendly, informative & impressive workers.
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My family (mother, daughter, and myself) have used Garner Heating and Air Conditioning for years. Omar and his fellow technicians are very knowledgeable, professional, thorough and friendly.
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Ethan provided outstanding service for my install. Max was a knowledgeable sales person who had our best interests at heart. Thank you Max, Ethan, and the install team.
Response from Garner Heating & Air Conditioning Inc:
We are so grateful for your 5-star review. Thanks for sharing your rating with us and the community.
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Very competent and conscientious.
Response from Garner Heating & Air Conditioning Inc:
We are incredibly grateful that you took the time out to leave us a 5-Star review.
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Everyone worked all together to get both systems up and running in a short timeframe. Ethan did a great job overseeing it all and showing us how to use the ecobee system app.
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Omar showed up on time, explained everything he was doing, and wrapped the job up quickly. He is always courteous and efficient.
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Matt was polite, explained what he did and checked if the new roof caused any damage. Matt is a great employee. Thank you
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Performed semiannual maintenance on one heat pump cooling system. Inspected all performance, mechanical and safety systems. Changed out one AprilAire filter the homeowner's provided. Everything is working at this time.
Installed 2.5 ton R-454B straight electric system for the guest house upstairs space. Air handler with heat kit in attic. Installed disconnect box for the condenser and new sealed wiring. Built and installed new extended supply plenum with elbows. Built and installed new return plenum. Installed new secondary drain pan. Installed Ecobee lite thermostat. Pressure tested system with nitrogen and pulled vacuum. Rebuilt primary condensation drain, installed SS2 and SS3 safety switches. Cleared primary drain with CO2 and primed trap with water. Attached existing flex duct and sealed all connections with mastic/hardcast. Charged system with R-454B refrigerant. Tested heating and cooling operation. Everything is working at completion of service.
Performed AC cool check on four systems. Checked the electrical, mechanical, safety, and performance of the systems. I cleared the condensation drain lines and flow tested the drains with water. I also treated the drain lines. The system for the downstairs did not have an access port to clear the drain line. The condenser unit for the downstairs had a failed capacitor. The system for the master bedroom has a condenser fan motor that was leaking lubricant. The system for the living area was low on refrigerant. I performed a leak check and found a leak in the evaporator coil. The secondary pan was also rusted. Options for repair were presented to the homeowners. They chose to have the capacitor and condenser fan motor replaced and to have the living room system charged with refrigerant. I replaced the capacitor and condenser fan motor and charged the living room system to the factory specification of 7 degrees sub cooling. I function tested the systems. All the sy
Performed AC cool check and checked the electrical, mechanical, safety, and performance of the system. I cleared the condensation drain line and flow tested the drain with two gallons of water. I also treated the drain line. Condenser coil was cleaned. I found mold/mildew growing on the primary pan. Options for repair were presented to the customer. They chose to have surge protection installed for the air handler. I installed surge protection on the air handler and function tested the system. The system was running at the completion of service.
Installed Payne Heat Pump. Installed new disconnect and whip. Ran the low voltage in 1/2 seal tite. Ran the high voltage in 3/4. Relocated filter dryer indoors. Pressure tested and pulled a vacuum on the line set. Weighed in additional charge to meet manufacturer specifications. Replaced Air handler. Replaced filter base and transitioned to existing plenum. Sealed all connections with mastic. Rebuilt and cleared primary drain. Installed SS2 Safety switch. Used existing Ecobee thermostat. Function tested system. Everything is running at completion of service.
Performed A/C tune-up on a Carrier heat pump system. Checked the electrical, mechanical and performance systems of the unit. Filters were replaced by the customer recently and are clean. Cleared, cleaned, flushed and treated the drain line and washed the outdoor coil. No major issues were found. All surge protection devices are working. The system is operational at this time.
Performed A/C tune-up on two Carrier heat pump systems. Checked the electrical, mechanical and performance systems of the unit. I replaced the return air filters with client supplied filters. Cleared, cleaned, flushed and treated the drain lines and cleaned the exterior of the air handlers. Verified the compressor wiring is secure and washed both outdoor coils. No issues were found. All surge protection devices and UV lights are working. Both systems are operational at this time.
Performed AC cool check and checked the electrical, mechanical, safety, and performance of the system. I cleared the condensation drain line and flow tested the drain with two gallons of water. Clear water was observed flow out of the drain line. I also treated the drain line. Condenser coil was cleaned. No major issues were found. The system was running at the completion of service.
Performed A/C tune-up on an American Standard heat pump system. Checked the electrical, mechanical and performance systems of the unit. Cleared, cleaned, flushed and treated the drain line and cleaned the exterior of the air handler. Replaced the return air filters and washed the outdoor coil. I found the air handler does not have a water safety switch on the secondary pan. The outdoor starter is starting to get pitted at the contacts. The indoor coil is rusted and could have a refrigerant leak in the future. I went over my findings and presented repair options to the homeowner. No other major issues were found. All UV lights are working. The system is operational at completion of service.
Performed A/C tune-up on a Carrier heat pump system. Checked the electrical, mechanical and performance systems of the unit. Cleared, cleaned, flushed and treated the drain line and cleaned the exterior of the air handler. Replaced the outdoor suction line insulation and washed the outdoor coil. I did find the outdoor starter had some pitted mark on the contacts. I spoke with the homeowners and they chose to have it replaced at this time. I replaced the starter and cycled power at the thermostat and function tested the system. No major issues were found. The system is operational at completion of service.
Performed A/C tune-up on four Carrier heat pump systems. Checked the electrical, mechanical, and performance systems of the units. Cleared, cleaned, flushed and treated the drain lines and cleaned the exterior of all four air handler systems. Verified all compressor wiring is secure and washed all outdoor coils. No major issues were found. All systems are operational at this time.
Performed A/C tune-up on a Carrier heat pump system. Checked the electrical, mechanical and performance systems of the unit. Cleared, cleaned, flushed and treated the drain line and cleaned the exterior of the air handler. Washed the outdoor coil and verified the compressor wiring is secure. I found that the indoor coil is very rusted but is still working. All UV lights are working. No other major issues were found. The system is operational at this time.
Built and installed new extended supply plenum for the package unit. Installed all new supply buckets with metal elbows attached. Added all new flex duct to every supply bucket. Upsized the return duct to 14 inch flex. Sealed all buckets to the floor with silicone/mastic. Sealed all duct connections with mastic. Strapped all ducts off the ground and added metal single wall pipe around flex to protect from animals where needed.
Loft House: On arrival I found the air handler located in the barn area mezzanine. Went through the system and found the that the emergency water safety switch was tripped due to a clogged drain line. While looking through the system, I found that the blower wheel is completely caked over blocking all the fins and spacing. Will be recommending to have the drain cleared and the blower wheel cleaned. Spoke with homeowner, and he has approved the drain line cleaning at this time, but wants to hold off on the blower wheel for the time being. Completed the drain line cleaning, flushed and treated primary drain and removed standing water from the overflow emergency water safety switch. Reset system and verified operation. Everything is working at this time.
Performed A/C tune-up on a American Standard heat pump system. Checked the electrical, mechanical and performance systems of the unit. Cleared, cleaned, flushed and treated the drain line. Cleaned the exterior of the air handler and washed the outdoor coil. No major issues were found. The system is operational at this time.