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Matt is a great technician. Friendly, helpful and trustworthy.
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Very detail oriented, polite and respectful. He shared many things I did not know about the unit. I would recommend him to anyone.
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Omar did a wonderful job. He is a great Individual and very knowledgeable Technician. He explained all he did and a very respectful person. We wish him the best in his career.
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Polite, efficient, explained the concern area to us. We were pleased with the service
Response from Garner Heating & Air Conditioning Inc:
We are so grateful for your 5-star review. Thanks for sharing your rating with us and the community.
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Omar was very professional and very thorough with his inspection and service.
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Omar did a wonderful a great job. Very knowledgeable and experience. Very friendly and efficient, he did a thorough check on our HVAC system. He’s an individual you should keep. Excellent customer service.
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We’re in year 31 living in this home and Garner has been providing service as far back as I can remember on a unit installed by others, until that unit finally needed replacing at which time Garner installed our current unit more than ten years ago. Max Bethke was our service tech back then and he was special. We were excited about his promotion, but sad to lose him as a tech. Matt Fleischauer, our new tech, has filled some seriously big shoes and we hope that he’ll be with us for a long time to come. Very knowledgeable, professional, pleasant and patient. When our unit was installed, we had very poor internet and it was futile to connect the thermostat to an app and our phones then. As part of our service check up, we asked that Garner send someone who could assist us completing this connection now that we have better internet and Matt came through which required contacting Carrier and making sure we were fully functional before leaving. We feel fortunate to have another tech that is as personable and helpful as Max.
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Matt & all of Garner’s technicians are punctual, friendly, informative & impressive workers.
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Service diagnostic found that the blower motor had failed. The motor was getting power and signal to run however it would not spin up to speed to run. Options for repair were presented to the homeowner and he chose to have the blower motor replaced. I went to the parts house and picked up a new motor and returned. I then replaced the blower motor and function tested the system. The system is now operational. The system was running at the completion of service.
Built and installed full length return plenum. Attached existing 16 inch return duct to the new plenum. Installed new 16x24 return filter grill in the hallway. Built and installed return plenum for the new return cut in. Ran new 14 inch return duct to the system. Sealed all ductwork connections with mastic and hardcast. Cleared primary drain with CO2 and primed trap with water. Tested operation of system. Everything is working at completion of install.
My diagnostic found issues with the wiring harness from the compressor, requiring it to be rewired. I presented repair options to the homeowner and they chose to have it fixed today. I rewired the harness to the contactor. I then function tested the system and verified the compressor windings were okay. The system was working at completion of service.
Installed Carrier 90% gas furnace. Installed propane conversion kit. Installed Ecobee Pro thermostat. Installed new supply and return plenums. Sealed all connections with mastic air lock. Removed smaller satellite return flex and ran straight into main return for the system. Installed new secondary drain pan and installed SS2 and SS3 safety float switches. Rebuilt and insulated primary drain line. Cleared drain and verified operation.
Performed AC cool checks on three systems. Checked the electrical, mechanical, safety, and performance of the systems. I cleared the condensation drain lines and flow tested the drains with two gallons of water. I also treated the drain lines. The air filters were replaced with client supplied filters. I cleaned the condenser coils. No major issues were found. The systems were running at the completion of service.
Performed AC cool check on two systems. Checked the electrical, mechanical, safety, and performance of the systems. I cleared the condensation drain lines and flow tested the drains with two gallons of water. I also treated the drain lines. I cleaned the condenser coils. No major issues were found. Both systems were running at the completion of service.
Installed Carrier 5 ton straight electric heat pump system. Installed Ecobee pro thermostat. Laid down new plywood in the attic for the system to sit on. Installed new secondary drain pan. Built and installed new trunk line supply plenum. Built and installed new return plenum with offset to match up with system. Installed new 12x12 return filter grill in the library, with new 8 inch flex running to the return plenum. Rebuilt primary condensation drain, installed new SS2 and SS3 safety switches. Cleared primary drain with CO2 and primed trap with water. Sealed all ductwork connections with mastic/hardcast. Pressure tested system with nitrogen and pulled vacuum. Installed new disconnect box and wiring for the condenser. Charged AC with R-454B refrigerant. Tested heating and cooling operation. Everything is working at completion of install.
Installed Carrier air handler. Installed new Ecobee thermostat. Installed new supply and return air plenums and sealed all connections with mastic. Replaced secondary drain pan. Rebuilt and insulated primary drain line, installed safety switches and cleared drain. Replaced disconnect and whip at outdoor unit. Charged unit to meet manufacturer specifications. Everything is working at completion of service.
Performed AC cool check. Checked the electrical, mechanical, safety, and performance of the system. I cleared the condensation drain line and flow tested the drain with two gallons of water. I also treated the drain line. The air filter was replaced with a client supplied filter. I cleaned the condenser coil. No major issues were found. The system was running at the completion of service.
Performed AC cool check. Checked the electrical, mechanical, safety, and performance of the system. I cleared the condensation drain line and flow tested the drain with two gallons of water. I also treated the drain line. Condenser coil was cleaned. No major issues were found. The system was running at the completion of service.
Performed a/c tune-up on a Carrier heat pump system. Cleared, cleaned, flushed and treated the drain line and washed the outdoor coil. I did find the return side of the system has high static at .4. and is not allowing 100% airflow across the system. I went over my findings with homeowner. No other issues were found. The system is operational at this time.
AC cooling tune-up completed on one vertical Carrier heat pump. Drain line was flushed and treated. Condenser coils were cleaned. I found the current charge on the outside torque booster is right at where we would consider replacement. No other major issues were found. The system was cooling at time of departure.
Performed A/C tune-up on a Carrier straight cool system. Checked the electrical, mechanical and performance systems of the unit. Cleared, cleaned, flushed and treated the drain line and replaced the return air filters. Verified the outdoor compressor wiring is secure and washed the outdoor coil. No major issues were found. All surge protection devices are working. The system is operational at this time.
Performed A/C tune-up on a Bryant heat pump system. Checked the electrical, mechanical and performance systems of the unit. Cleared, cleaned, flushed and treated the drain line and cleaned the exterior of the air handler. Replaced the return air filters with client supplied filters. Verified outdoor compressor wiring is secure and washed the outdoor coil. No major issues were found. The UV light at the air handler is working. The system is operational at this time.
Performed A/C tune-ups on one American Standard system & one Amana heat pump system. Checked the electrical, mechanical and performance systems of the units. Cleared, cleaned, flushed and treated the drain lines and washed both outdoor coils. On the guest house system I found some biological growth on the coil and blower wheel. At the outdoor unit I found the starter is pitted and the fan motor is leaking oil. On the main house system I found the indoor coil is extremely clogged with biological growth and very rusted. The air flow across the coil is low due to the growth which could cause the system to freeze over if it runs long enough. There is also some growth on the blower wheel and there is no water safety switch on the system. I spoke with the homeowner about my findings Both systems are operational at this time.