731 Roland Ln.
Kyle, TX 78640
(512) 392-2000

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Local Reviews
for wimberley, tx

Rated 5.0 out of 5 stars based on 55 customer reviews

Excellent Service

Omar, our technician from Garner, was kind and conducted a thorough Annual Heater Maintenance service. When asking questions, the Garner team is ALWAYS patient and gracious. I highly recommend Garner!


Response from Garner Heating & Air Conditioning Inc:

Thank you for sharing your kind words with us. It means the world to us and to our entire team!

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Top Quality Service!

Omar arrived promptly at the scheduled time, after phoning to check that we were home. He let us know he would be working inside first, then at the outside unit. He then got to work and efficiently checked the inside unit. Before going to the outside unit, he showed us pictures of the inside unit, noting how clean it was and giving us an opportunity to ask any questions we might have. Throughout his maintenance call, he was efficient, courteous, open to questions, and careful to avoid tracking mud into the house. (It had rained, and there was mud in portions of the yard.) He is an excellent representative for Garner HVAC.


Response from Garner Heating & Air Conditioning Inc:

Thank you for sharing your kind words with us. It means the world to us and to our entire team!

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Excellent service, as always!

As usual, I am completely satisfied with the winter tune-up service for my heat pump. Omar Hernandez was on time, efficient and readily answered any questions I had. I appreciated the report on the status of my complete system, including photographs of the areas in the attic I am unable to see.


Response from Garner Heating & Air Conditioning Inc:

Thank you so much for taking the time to leave an excellent rating. We really appreciate your business.

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Excellent Service!!!

Eli was very professional, knowledgeable, friendly and thorough.


Response from Garner Heating & Air Conditioning Inc:

Thank you for the wonderful review and for taking the time to share your feedback.

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We love Omar!

Can’t say enough good things about Omar. Both times he’s been out to our house he’s methodically assessed and then repaired our system. We are so grateful to know him and Garner as q company. Thank you.

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Excellent


Response from Garner Heating & Air Conditioning Inc:

We are so grateful for your 5-star review. Thanks for sharing your rating with us and the community.

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Great service!

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I have trusted Garner for years!

The service is great. The communication awesome! VERY competitive pricing on service agreements!


Response from Garner Heating & Air Conditioning Inc:

We are so grateful for your kind words.

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Elijah

Elijah was excellent at fixing the issue and explained everything: he communicated when he would be arriving

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Great service

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Excellent service

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another excellent experience

Omar did a VERY nice job, very professional and thorough. He discovered and quickly remediated a couple of relatively minor issues which could have caused problems in the future. His work sites were always neat and orderly.

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Prompt, Professional, Reliable

Even though had a slight hiccup, they always communicate well and respond quickly. Sure wish more contractors were like Garner Heating & Air Conditioning

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Excellent service and fair price

We were extremely pleased with the service Matt provided us. During the ice storm ,we lost both heaters and Matt quickly diagnosed the problem and got one going. The other unit required a new part which he ordered and followed up in a timely manner. Both units were restored to working order. We will definitely use Garner Heating& Air for any future maintenance.

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Excellent service

Elijah was very pleasant, professional, efficient and answered all my questions. This is what I have come to expect from the employees at Garner and was completely satisfied with his work and attitude.

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Job Locations
for wimberley, tx

Omar H.

Omar H. Job Checkin

Performed heating maintenance on one heat pump system. Checked all electrical, mechanical and performance of the system. Cleared and treated the drain line and washed the outdoor coil. No major issues were found. See attached checklist for full tune-up details. I presented nice-to-have items to the customer. She chose to have surge protection installed at both the air handler and outdoor condenser. I installed both surge protectors and cycled power at the thermostat. System is operational at this time.


Ethan D.

Ethan D. Job Checkin

Master Side: Removed all old ducting and plenums. Installed return and supply plenum on master-side system and sealed with mastic airlock. Sealed buckets to drywall with mastic. Installed ducting from supply to buckets. Installed new grilles. Installed return grilles. Used foam tape to eliminate filter bypass. Living Side: Removed all old ducting and plenums. Installed supply plenum on living room-side system and sealed with mastic airlock. Sealed buckets to drywall with mastic. Installed new grilles. Installed ducting from supply to buckets. Used foam tape to eliminate filter bypass.


Jason D.

Jason D. Job Checkin

Replaced the compressor on the condenser. Replaced the inline filter dryer, pressure tested system with nitrogen and pulled a vacuum on the system to remove any moisture. Charged system to factory specs and performed a system operational check. The system is working at this time.


Brendan B.

Brendan B. Job Checkin

Completed heating tune-up on a Trane heat pump system. Checked all electrical components and tightened connections. I looked over the blower wheel and coil and found no build up. The drain line was cleared. I turned on the system for an operational test. Both heat strips activated with proper voltage. While the system was running, I attached my gauges to check refrigerant pressures and found them within range for manufacture specifications. The condenser is clean. The capacitor is slightly below value. No other major issues found. See attached checklist for full tune-up details. I presented my findings to the homeowner, and they decided to have the capacitor replaced today. Complete repair and performed safety testing. The system is operational at time of departure.


Ethan D.

Ethan D. Job Checkin

Installed new 1.5-ton heat pump system. Installed new Ecobee Lite thermostat. Rebuilt and insulated condensate drain line. Added SS2 safety float switch. Installed new filter dryer, pressure tested with dry nitrogen and pulled a vacuum on the copper line set. Replaced the condenser pad. Replaced the disconnect and ran the low voltage in Seal-Tite. Put down a plywood overlay. Sealed the return chase. Added a filter base. Built a transition to existing supply plenum and sealed with a mastic airlock. Checked system operation.


Brendan B.

Brendan B. Job Checkin

Completed maintenance tune-up on a Payne heat pump. I checked over electrical wiring and wire nuts. There is no build up on the coil, however there was build up on blower wheel. Both heat strips are working and drain line was clear. The filter is dirty and the homeowner said they would change it ASAP. The outside condenser’s refrigerant pressures are within range for manufacture specifications. The condenser fan motor, capacitor, and contactor are all within value. I brought my findings about the dirty blower wheel to the homeowner’s attention and they decided to move forward with a cleaning today. I removed the blower and took it outside to clean. While I had the blower out, I took the time to wipe down the inside of air handler. Once blower was clean, I reassembled it and placed back into system. After everything was wired back up, I performed an operational test to make sure everything was working. System is operational.


Jason D.

Jason D. Job Checkin

Pumped refrigerant into the condenser. Pulled the indoor coil out of the air handler and proceeded to take it apart and clean it. Once cleaned, we put the coil back into the air handler and reconnected the copper and drain line. Replaced the inline filter dryer, pressure tested with dry nitrogen and pulled a vacuum on copper line set. Released refrigerant back into the system and checked operation of the system. Cleaned the return grille to allow proper air flow.


Brendan B.

Brendan B. Job Checkin

Performed maintenance on one electric heat system. Checked electrical, mechanical, safety, and performance of the system. Both heat strips activated. Filter was dirty and it was replaced with a customer supplied filter. Drain line was clear. No major issues were found and the system was running at time of departure. See attached checklist for full tune-up details.


Brendan B.

Brendan B. Job Checkin

Performed heater maintenance on one heat pump system. Checked electrical, mechanical, safety, and performance of the system. Both heat strips activated. Filter was clean and recently changed by homeowner. During maintenance I noticed that the blower wheel has some buildup on it and the drain was extremely clogged. I cleared out the drain line and flow tested with water. Outside condenser refrigerant pressures are within range and condenser was clean. Capacitor within value. B Presented cleaning options for the blower wheel but the customer declined at this time. No other major issues were found and the system was running at time of departure. See attached checklist for full tune-up details.


Zachary V.

Zachary V. Job Checkin

I made sure to rinse out the outdoor coils on both units. During my evaluation I discovered the following: Guest House: the Reme Halo has completely failed, the condenser fan motor is leaking oil, the blower motor is leaking oil, and the contactor is pitted and charred. Main House: the blower motor is leaking oil, the evaporator coil is heavily corroded and rusted, the contactor is pitted and charred, and the Reme Halo bulb has failed. The homeowner elected not to do any work at this time with either system. He did elect to renew his maintenance plan at this time. Systems are in working order at completion of appointment. See attached checklists for full tune-up details.


Elijah D.

Elijah D. Job Checkin

Replaced evaporator coil and liquid line filter drier. Pressure tested system and did extensive leak check. Evacuated system and weighed in refrigerant. Rebuilt primary and secondary drain line. Cleared the drain and verified drain operation. Weighed in refrigerant and verified system operation in both heating and cooling.


Omar H.

Omar H. Job Checkin

I installed a surge protector on the outdoor unit as well as on the indoor air handler. I also performed a blower wheel cleaning inside the air handler. After I completed the work, I cycled the thermostat and confirmed the system is on and working.


Omar H.

Omar H. Job Checkin

Performed heating maintenance on two heat pump systems. Checked all electrical, mechanical and performance of the systems. Cleared and treated the drain lines and washed both outdoor coils. No major issues were found and both systems are operational at this time. See attached checklist for full tune-up details.


Elijah D.

Elijah D. Job Checkin

Performed semiannual maintenance on a heat pump heating system. Inspected all Performance, Mechanical and Safety Systems. Tested and verified that all Stage 3 and Stage 4 Breathe Easy Systems were on and operational. The homeowner mentioned that when the unit comes on, the area above the kitchen island starts to shake and rattle. I inspected the system, made sure everything was tightly secured and that nothing is loose. Changed out the AprilAire 210 filters. Verified everything was operating within manufacture’s specifications for operation. Everything is working at this time. See attached checklist for full tune-up details.


Omar H.

Omar H. Job Checkin

Performed heating maintenance on one electric heat system. Checked all electrical, mechanical and performance of the system. No major issues were found. See attached checklist for full tune-up details. I presented nice to have options to the customer and she chose to add a surge protector to the condenser unit. I installed a surge protector and reset the breaker. System is on at this time.