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Omar was very professional and very thorough with his inspection and service.
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Omar did a wonderful a great job. Very knowledgeable and experience. Very friendly and efficient, he did a thorough check on our HVAC system. He’s an individual you should keep. Excellent customer service.
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We’re in year 31 living in this home and Garner has been providing service as far back as I can remember on a unit installed by others, until that unit finally needed replacing at which time Garner installed our current unit more than ten years ago. Max Bethke was our service tech back then and he was special. We were excited about his promotion, but sad to lose him as a tech. Matt Fleischauer, our new tech, has filled some seriously big shoes and we hope that he’ll be with us for a long time to come. Very knowledgeable, professional, pleasant and patient. When our unit was installed, we had very poor internet and it was futile to connect the thermostat to an app and our phones then. As part of our service check up, we asked that Garner send someone who could assist us completing this connection now that we have better internet and Matt came through which required contacting Carrier and making sure we were fully functional before leaving. We feel fortunate to have another tech that is as personable and helpful as Max.
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Matt & all of Garner’s technicians are punctual, friendly, informative & impressive workers.
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My family (mother, daughter, and myself) have used Garner Heating and Air Conditioning for years. Omar and his fellow technicians are very knowledgeable, professional, thorough and friendly.
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Ethan provided outstanding service for my install. Max was a knowledgeable sales person who had our best interests at heart. Thank you Max, Ethan, and the install team.
Response from Garner Heating & Air Conditioning Inc:
We are so grateful for your 5-star review. Thanks for sharing your rating with us and the community.
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Very competent and conscientious.
Response from Garner Heating & Air Conditioning Inc:
We are incredibly grateful that you took the time out to leave us a 5-Star review.
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Everyone worked all together to get both systems up and running in a short timeframe. Ethan did a great job overseeing it all and showing us how to use the ecobee system app.
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Omar showed up on time, explained everything he was doing, and wrapped the job up quickly. He is always courteous and efficient.
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Matt was polite, explained what he did and checked if the new roof caused any damage. Matt is a great employee. Thank you
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Punctual, professional and efficient.
Response from Garner Heating & Air Conditioning Inc:
Your kind words about our heating and cooling service mean a lot to us. Thanks for leaving such a positive review!
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Our AC went out last week, we called and they came out the next day and fixed our AC!
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Performed A/C tune-up on a Carrier heat pump system. Checked the electrical, mechanical and performance systems of the unit. Cleared, cleaned, flushed and treated the drain line and cleaned the exterior of the air handler. Washed the outdoor coil and verified the compressor wiring is secure. I found that the indoor coil is very rusted but is still working. All UV lights are working. No other major issues were found. The system is operational at this time.
Built and installed new extended supply plenum for the package unit. Installed all new supply buckets with metal elbows attached. Added all new flex duct to every supply bucket. Upsized the return duct to 14 inch flex. Sealed all buckets to the floor with silicone/mastic. Sealed all duct connections with mastic. Strapped all ducts off the ground and added metal single wall pipe around flex to protect from animals where needed.
Loft House: On arrival I found the air handler located in the barn area mezzanine. Went through the system and found the that the emergency water safety switch was tripped due to a clogged drain line. While looking through the system, I found that the blower wheel is completely caked over blocking all the fins and spacing. Will be recommending to have the drain cleared and the blower wheel cleaned. Spoke with homeowner, and he has approved the drain line cleaning at this time, but wants to hold off on the blower wheel for the time being. Completed the drain line cleaning, flushed and treated primary drain and removed standing water from the overflow emergency water safety switch. Reset system and verified operation. Everything is working at this time.
Performed A/C tune-up on a American Standard heat pump system. Checked the electrical, mechanical and performance systems of the unit. Cleared, cleaned, flushed and treated the drain line. Cleaned the exterior of the air handler and washed the outdoor coil. No major issues were found. The system is operational at this time.
AC cool check completed on two year-old horizontal heat pump system. Drain line cleared and condenser coil cleaned. No major issues were found. The system is cooling properly at time of departure.
Performed heater tune-up on two Carrier straight cool systems. Checked the electrical, mechanical and performance systems of the units. Replaced the return air filters. Cleared, cleaned, flushed and treated the drain lines. Cleaned the exterior of the furnace systems and washed both outdoor coils. I replaced the high voltage wire nuts with a Wago wire connector on both furnace systems. I also adjusted the airflow on the upstairs 3-ton system to deliver 1100 cfm. No other issues were found. Both systems are operational at this time.
Performed A/C tune-up on a Carrier heat pump system and checked the electrical, mechanical and performance systems of the unit. Cleared, cleaned, flushed and treated the drain line. Cleaned the exterior of the furnace and replaced the return air filter. Verified the compressor wiring is secure and washed the outdoor coil. No major issues were found. The system is operational at this time.
Performed A/C tune-up on a Carrier heat pump system and checked the electrical, mechanical and performance systems of the unit. Cleared, cleaned, flushed and treated the drain line and cleaned the exterior of the furnace. Verified the compressor wiring is secure and washed the outdoor coil. No major issues were found. The system is operational at this time.
Performed A/C tune-up on a Carrier heat pump and one mini split system. I checked the electrical, mechanical and performance systems of the units. Cleared, cleaned, flushed and treated the drain lines. Cleaned the exterior of the indoor system and washed both outdoor coils. No major issues were found. Both systems are operational at this time.
Performed heater A/C tune up on a Carrier heat pump system and checked the electrical, mechanical and performance systems of the unit. Cleared, cleaned, flushed and treated the drain line and cleaned the exterior of the air handler. Washed the outdoor coil and secured the compressor wiring. I found the return side has high static at .46 in.W.C. No other issues were found. All UV light and surge protection devices are working. The system is operational at this time.
Performed AC cool check on three systems and checked the electrical, mechanical, safety, and performance of the systems. I cleared the condensation drain lines and flow tested the drains with two gallons of water. I also treated the drain lines. The air filters were replaced with client supplied filters. Condenser coils cleaned. No major issues were found. The systems were running at the completion of service.
Replaced all registers and Iboxes. Sealed all Iboxes to the Sheetrock. Installed new metal supply and return plenums. Ran new flex to Iboxes. Installed 2 sheet metal wyes going back to the living room. Installed new return air grille and sealed. Cleaned the blower wheel housing and blower motor. Cleaned the unit. Cleared the drain and verified operation.
Upsized the 3 ducts going to the living room. Changed the registers in the living room, kitchen and guest bedroom. Extended return duct in satellite return to main return plenum. Sealed all connections with mastic air lock. Hung flex duct for proper air flow. Everything is operational at this time.
Heater check performed on two horizontal heat pump systems. All mechanical and electrical are within manufacture specs. No major issues were found at this time. Both systems are heating properly at time of departure.
Performed heater check. Checked electrical, mechanical, safety, and performance of the system. I cleared the drain line and flow tested the drain with two gallons of water. I also treated the drain line. No other major issues were found. The system was running at the completion of service.