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We were so impressed with Omar Hernandez he was top notch on explaining all the details. Of the issues with our AC. Thank you for sending him to our home.
Response from Garner Heating & Air Conditioning Inc:
We are so grateful for your 5-star review. Thanks for sharing your rating with us and the community.
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Ethan & Jason were very knowledgeable, courteous & professional. Both very patient, explained everything they did, I am very comfortable in their skills & I appreciate their hard work.
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See above
Response from Garner Heating & Air Conditioning Inc:
We are so grateful for your kind words.
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Ethan and his install team were incredible. Professional, courteous and very efficient. 100% good representatives of the company.
Response from Garner Heating & Air Conditioning Inc:
Many thanks for taking the time to share your feedback with us. We’re very happy to hear that we met your expectations!
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Leonard was professional and a really great guy. Great asset to a great local company.
Response from Garner Heating & Air Conditioning Inc:
Thank you for sharing your kind words with us. It means the world to us and to our entire team!
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Matt’s been here before. Still excellent service
Response from Garner Heating & Air Conditioning Inc:
Your kind words mean a lot to us. Thanks for the positive feedback.
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He fixed everything and explained it all and sent photos.
Response from Garner Heating & Air Conditioning Inc:
We thank you for sharing your positive experience.
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We love Garner A/C and their crew. Very competent, friendly and informed us of each thing he was doing to fix our problem. Thank you!
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Great job. George was most efficient and explained what he was doing in terms that anyone could understand.
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Garner never disappoints. Always can count on great service by a local business.
Response from Garner Heating & Air Conditioning Inc:
We’re delighted to hear about your recent experience with us and we’re so pleased that you recommend our services. Thank you for taking the time to share your experience and we look forward to welcoming you back soon!
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Service diagnostic found that the capacitor on the condenser unit had failed. Options for repair were presented to the homeowner and he chose to have the capacitor replaced. I replaced the capacitor and function tested the system. The system was running at the completion of service.
Performed A/C tune-up on a Carrier straight cool system. Checked the electrical, mechanical and performance systems of the unit. Cleared, cleaned, flushed and treated the drain line and cleaned the exterior of the furnace. Verified the compressor wiring is secure and washed the outdoor coil. I found that the blower motor capacitor was below value. I spoke with the homeowner and he chose to have it replaced. I replaced the capacitor and cycled power at the thermostat. No other major issues were found. The system is operational at this time.
Performed semiannual maintenance on one heat pump heating system. Inspected all Performance, Mechanical and Safety systems. Tested and verified everything was operating within manufacture specifications for operation. Everything is working at this time.
Heat check completed on a vertical heat pump system. Replaced the insulation around the suction line and a wire that had a rubout from a pressure switch. The condenser fan motor is also showing signs of overheating. No other major issues found, and the system is operational.
Heat checked completed on a horizontal heat pump system. The homeowner mentioned that the outside unit was running loudly at times. I ran the system and listened for abnormal sounds but heard none. All noises are from normal operation. I believe the homeowner may have heard the defrost cycle. The outdoor contactor is showing a lot of wear and tear. No other major issues found.
Performed heater tune-up. Checked electrical, mechanical, safety, and performance of the system. I cleared the drain line and flow tested the drain with two gallons of water. I also treated the drain line. The Reme Halo air purifier is operational. I treated the condenser cabinet with JS insecticide to help protect the condenser contactor. The condenser coil was cleaned. No major issues were found. The system was set to the customer’s desired temperature, and the system is running at the completion of service.
I replaced the blower motor and function checked the system. The system moves about 400 cfm per ton and has a total static pressure of .52. I cleaned the exterior of the air handler. I also cleared and treated the drain line. Refrigerant levels are within range. The system is operational at this time. I set the thermostat to 72 per customer request.
Removed all the existing ductwork and i-boxes. Installed new i-boxes and new ductwork. Installed a plenum trunk line to minimize the amount of flex to the i-boxes. Hung all the flex and installed metal elbows to allow optimal airflow. Sealed the return chase with duct board and mastic. Used cork tape to seal up the any straws on the air handler. Sprayed down the evaporator coil with black hawk. Flushed and cleared the condensate drain line.
Performed service diagnostic and found that the drain line was clogged. Water backed up and was flowing back into the air handler. I cleared the drain and flow tested the drain line with two gallons of water. I function checked the system and the system is now operational.
Performed AC cool check. Checked electrical, mechanical, safety, and performance of the system. The drain line was cleared and treated. The blower wheel, air handler and evaporator coil are all clean. The wiring is tight and in good condition. The condenser fan motor is in good condition. The refrigerant charge is within factory specifications. The surge protection is operational, and the condenser coil is clean. The system is running at the time of departure.
I arrived at the home to find the system off and not running. I spoke to Sam about how the unit had been performing. I made sure to rinse the outdoor coil and clear and treat the drain. I checked over the entire system and found it to be in very good shape. All major and minor electrical components on the system are working correctly. The refrigerant charge is proper as well. No recommendations were made at this time.
I arrived at the home to find the system off and not running. I spoke to Sam about how the unit had been performing. I made sure to rinse the outdoor coil and clear and treat the drain. I checked over the entire system and found it to be in very good shape. All major and minor electrical components on the system are working correctly. The refrigerant charge is proper as well. No recommendations were made at this time.
I arrived at the home to find the system off and not running. I spoke to Sam about how the unit had been performing. I made sure to rinse the outdoor coil and clear and treat the drain. I checked over the entire system and found it to be in very good shape. All major and minor electrical components on the system are working correctly. The refrigerant charge is proper as well. No recommendations were made at this time.
I arrived at the home to find the system off and not running. I spoke to Sam about how the unit had been performing. I made sure to rinse the outdoor coil and clear and treat the drain. I checked over the entire system and found it to be in very good shape. All major and minor electrical components on the system are working correctly. The refrigerant charge is proper as well. No recommendations were made at this time.
Service diagnostic found that a loose wire from the capacitor to the contactor had burnt up. The capacitor is below value. The air handler and blower wheel are also dirty. Options for repair were presented to the customers, and they chose to have the capacitor replaced and to have the air handler and blower wheel cleaned. I replaced the capacitor and reconnected the capacitor with new wire. I pulled and cleaned the blower wheel. I also cleaned the air handler. I function checked the system and the system is operational.