See above
Response from Garner Heating & Air Conditioning Inc:
We are so grateful for your kind words.
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Ethan and his install team were incredible. Professional, courteous and very efficient. 100% good representatives of the company.
Response from Garner Heating & Air Conditioning Inc:
Many thanks for taking the time to share your feedback with us. We’re very happy to hear that we met your expectations!
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Leonard was professional and a really great guy. Great asset to a great local company.
Response from Garner Heating & Air Conditioning Inc:
Thank you for sharing your kind words with us. It means the world to us and to our entire team!
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Matt’s been here before. Still excellent service
Response from Garner Heating & Air Conditioning Inc:
Your kind words mean a lot to us. Thanks for the positive feedback.
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He fixed everything and explained it all and sent photos.
Response from Garner Heating & Air Conditioning Inc:
We thank you for sharing your positive experience.
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We love Garner A/C and their crew. Very competent, friendly and informed us of each thing he was doing to fix our problem. Thank you!
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Great job. George was most efficient and explained what he was doing in terms that anyone could understand.
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Garner never disappoints. Always can count on great service by a local business.
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Arrived to diagnose system not cooling. Upon inspection, we found the failed blower capacitor to be the primary issue. Customer approved capacitor replacement. Completed repair and the system is now operational. We did find three other issues: Drain line was partially clogged, there is no safety float switch on the unit and the motor is showing signs of overheating and oil leakage. The homeowner declined further repairs.
Air Conditioning System Repair: Addressing a decline in an AC unit's performance, we identified a damaged condenser coil as the culprit. Our response was swift – we replaced the coil promptly, restoring the system's cooling efficiency. The result is a home that now enjoys cool and refreshing air. Emphasizing the importance of regular coil maintenance, we provided insights to help the client maintain optimal system performance.
Heat Pump Tune-Up: As part of routine seasonal maintenance for a residential client's heat pump system, I performed a detailed tune-up. This involved inspecting and cleaning the outdoor and indoor coils, checking refrigerant levels, lubricating moving parts, and verifying the functionality of the thermostat. I also assessed the defrost cycle to ensure it operates efficiently during colder months. This meticulous tune-up not only enhances the heat pump's efficiency but also prepares it for optimal performance in different weather conditions, providing the homeowner with consistent and reliable heating and cooling.
On arrival, I spoke with the homeowner, and he mentioned that the unit seemed to be running longer in order to heat up the home. At times, it would take longer than an hour to raise the temp a couple degrees. I began my diagnostic by turning on the outdoor heat pump. I noted that only the outdoor condenser fan motor turned on and the compressor remained off. I checked the electrical system and found that the outdoor run capacitor has failed below value across the HERM terminal, which was causing the compressor to not pump refrigerant throughout the indoor fan coil. Spoke with the homeowner and we have decided to replace the run capacitor. Installed new capacitor in the outdoor heat pump system and reset the heat pump. Verified that the compressor and fan motor turned on and operated as designed. While on-site, I performed the semiannual maintenance on the heat pump heating system. Inspected all Performance, Mechanical and Safety Systems. Changed one homeowner supplied 20x20x1
Installed new inverter board on the outdoor heat pump unit. Also installed an ICM493 voltage monitor. Programmed monitor to constantly monitor voltage to ensure proper voltage being applied to system. Tested the heat pump system and inspected all Performance, Mechanical and Safety Systems. Verified everything was operating within manufacture’s specifications for operation.
On arrival, I found the emergency water safety switch tripped due to a restricted drain like. I first blew out the primary line and then inspected the drain system. Found a male threaded fitting loose. Removed fitting and applied new PVC cement and secured fitting into the primary line. I then inspected the primary pan for any water leaks and did not find any cracks inside the pan. I applied a bead of silicone to the pan weep hole plug. Reset the cooling system, blew out the drain and then flushed the line again. Verified everything was operating within manufacture’s specifications for operation. Everything is working at this time.
On arrival, found the emergency water safety switch tripped due to a restricted drain line. Blew out the primary line and went outside to visually confirm the clog was removed. Flushed out line with multiple gallons of water to remove any loose debris from drain. Opened up the indoor air handler and cleaned out the primary drain pan and removed the drain snot that was inside the pan. Used a drain treatment inside the primary pan and line. Reset the cooling system and inspected all Performance, Mechanical and Safety Systems. Everything is working at this time.
Installed new Carrier indoor ductless head in office space. The drain line was so clogged that we were unable to clear it, so we replaced it. Reattached drain and pressure tested the system for extensive leak check. Pulled deep vacuum and weighed in factory charge. System operating at this time.
Performed semiannual maintenance on one cooling system. Inspected all Performance, Mechanical and Safety Systems. Verified everything was operating within the manufacture’s specifications for operation. Indoor system drain line cleared and treated. Cleared drain and removed all water from primary and secondary drain pans. Outside condenser refrigerant pressures are within range and condenser cleaned. No other major issues found and the system was running at time of departure.
Performed the AC tune-up. Cleared and treated drain line. Condenser coil clean. No major issues found.
On arrival, I found the outdoor run capacitor has failed below manufacturer value, which was not allowing the outdoor compressor to turn on and pump refrigerant. Installed new run capacitor and reset the cooling system. Inspected all Performance, Mechanical and Safety Systems. Everything is working at this time.
A/C Maintenance. Performed semiannual maintenance on one cooling system. Inspected all Performance, Mechanical, and Safety Systems. Verified everything was operating within the manufacturer’s specifications for operation. Outside condenser refrigerant pressures are within range and condenser cleaned. Indoor system drain line cleared and treated. Homeowner had already replaced filter before arrival. No major issues were found and system running at time of departure.
Dug up original drain system and then dug a deeper and wider hole for drainage. Blew the drain out to verify the drain was clean and clear and then back filled the hole with pea gravel. Placed some of the original dirt back on top. Verified the cooling system was operational prior to departure. Everything is working at this time.
Performed AC cool check. Checked electrical, mechanical, safety, and performance of the system. No major issues were found. Reme-Halo air purifier is operational. Drain line cleared and treated. Condenser coil cleaned. Media air filter was replaced with customer supplied filter.
Performed the AC tune-up and no major issues were found.