See above
Overall Experience
Quality
Price
Convenience
Overall Experience
Quality
Price
Convenience
Ethan and his install team were incredible. Professional, courteous and very efficient. 100% good representatives of the company.
Response from Garner Heating & Air Conditioning Inc:
Many thanks for taking the time to share your feedback with us. We’re very happy to hear that we met your expectations!
Overall Experience
Quality
Price
Convenience
Leonard was professional and a really great guy. Great asset to a great local company.
Response from Garner Heating & Air Conditioning Inc:
Thank you for sharing your kind words with us. It means the world to us and to our entire team!
Overall Experience
Quality
Price
Convenience
Matt’s been here before. Still excellent service
Response from Garner Heating & Air Conditioning Inc:
Your kind words mean a lot to us. Thanks for the positive feedback.
Overall Experience
Quality
Price
Convenience
He fixed everything and explained it all and sent photos.
Response from Garner Heating & Air Conditioning Inc:
We thank you for sharing your positive experience.
Overall Experience
Quality
Price
Convenience
We love Garner A/C and their crew. Very competent, friendly and informed us of each thing he was doing to fix our problem. Thank you!
Overall Experience
Quality
Price
Convenience
Great job. George was most efficient and explained what he was doing in terms that anyone could understand.
Overall Experience
Quality
Price
Convenience
Garner never disappoints. Always can count on great service by a local business.
Overall Experience
Quality
Price
Convenience
Overall Experience
Quality
Price
Convenience
Overall Experience
Quality
Price
Convenience
Overall Experience
Quality
Price
Convenience
Overall Experience
Quality
Price
Convenience
Overall Experience
Quality
Price
Convenience
Overall Experience
Quality
Price
Convenience
Performed AC cool check. Checked electrical, mechanical, safety, and performance of the system. No major issues were found. Reme-Halo air purifier is operational. Drain line cleared and treated. Condenser coil cleaned. Media air filter was replaced with customer supplied filter.
Performed the AC tune-up and no major issues were found.
On arrival I met with the homeowner. They mentioned that they had noticed their outdoor unit froze up when running the AC. Said the indoor fan motor was not blowing air throughout the vents. He also said he had changed the capacitor on the fan motor. I tested the old capacitor and found it to still be within range for operation. Upon further inspection, I was noticed to indoor fan relay not closing on a call for the indoor fan. I checked the wiring on the back of that thermostat and noticed the fan wire was not plugged in securely. Tightened down fan wire into thermostat and tested operation. Also stripped back old wire to make sure all wires were securely connected into thermostat. In addition, I stripped back old wire of the low voltage connection inside air handler and verified proper connections and color coding. Tested all cooling operation. Everything is working at this time.
Performed semiannual maintenance on one heat pump cooling system. Inspected all Performance, Mechanical and Safety Systems. Verified everything was operating within the manufacture’s specifications for operation. Both filters inside the wall filter grille were dirty and need to be changed out; homeowner did not have any replacement filters at time of visit.
Performed semiannual maintenance on one heat pump heating system. Inspected all Performance, Mechanical and Safety Systems. Flushed and treated drain line and drain pan. Verified all systems are operating within the manufactures specifications for operation. Fixed the date and time on the thermostat and reset filter reminder and service reminder to updated date.
Performed heat check. Checked electrical, mechanical, safety, and performance of the system. Drain line cleared and treated. Condenser coil clean. Surge protection is operational.
Performed service diagnostic. Diagnostic found that the system was low on refrigerant and that the transformer in the air handler was making a loud buzzing noise. The transformer was still powering the unit. Options for repair were presented to customer and they chose to have the transformer replaced and the system recharged with refrigerant. Repairs were completed. System was function tested. System was running at the time of departure.
Installed new refrigerant line set onto mini split system located in garage. Cut line set to length, installed new flare connections, and tightened to specifications per manufacture. Pulled deep vacuum on the system. Recharged system to manufacture’s guidelines.
Installed new 2-ton Carrier system for the upstairs. Added new drain pan and vibration isolators. Rebuilt drain line with insulation and support. Added new return and supply plenums and sealed all pressure points with air lock. Ran new control wiring for the outside unit and installed new Ecobee Pro thermostat. System operating at this time.
Diagnosed that the primary drain was clogged and that the overflow safety switch was stopping the condenser from running. Tried to clear drain and was unsuccessful. I re-piped the primary drain to the secondary drain for the time being and the system is up and running again.
Performed diagnostic and the system reported code 41 and 44 fault codes. After further testing, I found that the control board had failed. Gave Chris and Diana options and they chose to replace board and add surge protection for the air handler. Installed both the board and surge protection. Confirmed fan operation and system operation. System is operational upon departure.
Performed maintenance on the AC system. Found some issues with the duct work and informed the customer. System is operational upon departure
Performed AC cool check. Checked electrical, mechanical, safety, and performance of the system with no major issues found. Drain line cleared and treated. Condenser coil cleaned. Electrical disconnect confirmed in and on. System was running at the time of departure.
Performed AC cool check. Checked electrical, mechanical, safety, and performance of the system with no major issues found. Drain line cleared and treated. Condenser coil cleaned. Electrical disconnect confirmed in and on. System was running at the time of departure.
Performed AC cool check. Checked electrical, mechanical, safety, and performance of the system with no major issues found. Drain line cleared and treated. Condenser coil cleaned. Electrical disconnect confirmed in and on. System was running at the time of departure.