Ethan & Jason were very knowledgeable, courteous & professional. Both very patient, explained everything they did, I am very comfortable in their skills & I appreciate their hard work.
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See above
Response from Garner Heating & Air Conditioning Inc:
We are so grateful for your kind words.
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Ethan and his install team were incredible. Professional, courteous and very efficient. 100% good representatives of the company.
Response from Garner Heating & Air Conditioning Inc:
Many thanks for taking the time to share your feedback with us. We’re very happy to hear that we met your expectations!
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Leonard was professional and a really great guy. Great asset to a great local company.
Response from Garner Heating & Air Conditioning Inc:
Thank you for sharing your kind words with us. It means the world to us and to our entire team!
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Matt’s been here before. Still excellent service
Response from Garner Heating & Air Conditioning Inc:
Your kind words mean a lot to us. Thanks for the positive feedback.
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He fixed everything and explained it all and sent photos.
Response from Garner Heating & Air Conditioning Inc:
We thank you for sharing your positive experience.
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We love Garner A/C and their crew. Very competent, friendly and informed us of each thing he was doing to fix our problem. Thank you!
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Great job. George was most efficient and explained what he was doing in terms that anyone could understand.
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Garner never disappoints. Always can count on great service by a local business.
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Performed service diagnostic and found that the drain line was clogged. Water backed up and was flowing back into the air handler. I cleared the drain and flow tested the drain line with two gallons of water. I function checked the system and the system is now operational.
Performed AC cool check. Checked electrical, mechanical, safety, and performance of the system. The drain line was cleared and treated. The blower wheel, air handler and evaporator coil are all clean. The wiring is tight and in good condition. The condenser fan motor is in good condition. The refrigerant charge is within factory specifications. The surge protection is operational, and the condenser coil is clean. The system is running at the time of departure.
I arrived at the home to find the system off and not running. I spoke to Sam about how the unit had been performing. I made sure to rinse the outdoor coil and clear and treat the drain. I checked over the entire system and found it to be in very good shape. All major and minor electrical components on the system are working correctly. The refrigerant charge is proper as well. No recommendations were made at this time.
Service diagnostic found that a loose wire from the capacitor to the contactor had burnt up. The capacitor is below value. The air handler and blower wheel are also dirty. Options for repair were presented to the customers, and they chose to have the capacitor replaced and to have the air handler and blower wheel cleaned. I replaced the capacitor and reconnected the capacitor with new wire. I pulled and cleaned the blower wheel. I also cleaned the air handler. I function checked the system and the system is operational.
Replaced outdoor compressor on the ductless system. Purged line set repeatedly to remove oil from unit. Pressure tested system and pulled deep vacuum. Weighed in factory charge and verified drain operation. System is working at this time.
Installed new 3-ton Carrier heat pump system. Installed new Ecobee Pro thermostat. Rebuilt and insulated condensate drain line. Added SS2 safety float switch. Cleared drain line with CO2 and ran three Gallons of water to ensure proper operation. That was then followed by Viper drain treatment. Installed new filter dryer, pressure tested with dry nitrogen and pulled a vacuum on the copper line set. Replaced the condenser pad. Replaced the whip going to the breaker panel and ran the low voltage in Seal-Tite. Built a transition to existing supply plenum and sealed with mastic airlock. Put down a new plywood overlay. Installed new filter base for easier filter change outs. Cut out and installed a new 24x12 stamp face grille under the system. Charged system to factory spec and performed a benchmark. The system is working properly at time of departure.
I arrived at the home to find the system off and not running. I spoke to homeowner about how unit had been operating. I made sure to rinse the condenser and also clear and treat the drain. I checked over the system and found everything to be in good shape. All minor and major electrical components are working properly. The refrigerant charge was also within the proper range. System is in working order at completion of appointment
I checked over the entire system and found it to be in good shape. Refrigerant levels are proper, the capacitor is within range, and the contactor is working. Everything on the inside unit checked out as well. I made sure to clear the drain and treat it. I also rinsed off the heat pump coil.
Performed service diagnostic. Diagnostic found that the condensate drain line was clogged where the drain threads into the primary pan. I used compressed air and a pipe brush to clear the drain clog. I then poured water into the pan and watched the pan drain. I then treated the drain line. System was running at the time of departure.
Performed service diagnostic. Diagnostic found that the system has blown the fuse on the furnace control board. I used my short finder and found that the system was shorting on a call for cooling. The contractor on the condenser unit had shorted and was causing the issue. Options for repair were presented to the homeowner and he chose to have the contactor replaced today. I replaced the contactor and function checked the system. The system is now operational. System was running at the time of departure.
Arrived to diagnose system not cooling. Upon inspection, we found the failed blower capacitor to be the primary issue. Customer approved capacitor replacement. Completed repair and the system is now operational. We did find three other issues: Drain line was partially clogged, there is no safety float switch on the unit and the motor is showing signs of overheating and oil leakage. The homeowner declined further repairs.
Air Conditioning System Repair: Addressing a decline in an AC unit's performance, we identified a damaged condenser coil as the culprit. Our response was swift – we replaced the coil promptly, restoring the system's cooling efficiency. The result is a home that now enjoys cool and refreshing air. Emphasizing the importance of regular coil maintenance, we provided insights to help the client maintain optimal system performance.
Heat Pump Tune-Up: As part of routine seasonal maintenance for a residential client's heat pump system, I performed a detailed tune-up. This involved inspecting and cleaning the outdoor and indoor coils, checking refrigerant levels, lubricating moving parts, and verifying the functionality of the thermostat. I also assessed the defrost cycle to ensure it operates efficiently during colder months. This meticulous tune-up not only enhances the heat pump's efficiency but also prepares it for optimal performance in different weather conditions, providing the homeowner with consistent and reliable heating and cooling.
On arrival, I spoke with the homeowner, and he mentioned that the unit seemed to be running longer in order to heat up the home. At times, it would take longer than an hour to raise the temp a couple degrees. I began my diagnostic by turning on the outdoor heat pump. I noted that only the outdoor condenser fan motor turned on and the compressor remained off. I checked the electrical system and found that the outdoor run capacitor has failed below value across the HERM terminal, which was causing the compressor to not pump refrigerant throughout the indoor fan coil. Spoke with the homeowner and we have decided to replace the run capacitor. Installed new capacitor in the outdoor heat pump system and reset the heat pump. Verified that the compressor and fan motor turned on and operated as designed. While on-site, I performed the semiannual maintenance on the heat pump heating system. Inspected all Performance, Mechanical and Safety Systems. Changed one homeowner supplied 20x20x1
Installed new inverter board on the outdoor heat pump unit. Also installed an ICM493 voltage monitor. Programmed monitor to constantly monitor voltage to ensure proper voltage being applied to system. Tested the heat pump system and inspected all Performance, Mechanical and Safety Systems. Verified everything was operating within manufacture’s specifications for operation.