731 Roland Ln.
Kyle, TX 78640
(512) 392-2000

Local Reviews
for niederwald, tx

Rated 5.0 out of 5 stars based on 3 customer reviews

Excellent Service!

Matt was awesome to work with!!

  • Overall Experience
  • Quality
  • Price
  • Convenience

Excellent service

As I shared in Google everything went fine and smooth and communication was great.

  • Overall Experience
  • Quality
  • Price
  • Convenience

Knowledgable, professional, committed!

It's been quite a while since I've observed such a customer-centered strong work ethic! And that includes every single person I interacted with every single time--from the phone conversations, the in home estimate, the technical work to the final "customer satisfaction" follow up visit. (By the way, who does that!) Speaking of the follow up visit...I am especially grateful to Ryan! We discussed that I needed more storage space in the attic, and he took time to explain what I needed to do using 2x4s and my plywood pieces. He had to go to the shop to get a stapler gun to better secure part of (?something :0). When he returned he had 2x4s, a circular saw and nail gun. He said if I was okay with it he would create my additional attic storage space. WHAT!!!! He had the pieces cut and installed within about 30 minutes! I was already so happy with everything and everyone, but this put a huge "WOW!!" in my head! So, because of Ryan, I have to add "kindness" and "generosity" to my description of this company and its employees!

  • Overall Experience
  • Quality
  • Price
  • Convenience

Job Locations
for niederwald, tx

Omar H.

Omar H. Job Checkin

On arrival the customer stated that the outdoor unit would not turn on. I performed a diagnostic on the system and found that the outdoor capacitor had failed. I informed the homeowner, and he chose to have the capacitor replaced at this time. After I replaced the capacitor, I cycled power at the thermostat and the system is now operational.


Ethan D.

Ethan D. Job Checkin

Installed ductless system. Mounted wall bracket and installed line hide. The electricians ran high voltage and installed a disconnect. Pressure tested and pulled a vacuum on the copper line set. Verified system operation.


Omar H.

Omar H. Job Checkin

On arrival the customer informed me that his thermostat is on and the system is working but he is unable to change the temperature setting or mode setting on the thermostat. I checked all the wiring and confirmed everything is nice and tight. I then confirmed the thermostat is receiving the proper 24 volts. I offered a replacement T6 thermostat to the customer and he chose to have it replaced at this time. I installed the new thermostat and cycled power. No other major issues were found, and the system is operational at this time.


Matt F.

Matt F. Job Checkin

Performed AC cool check. Checked electrical, mechanical, safety, and performance of the system. The drain line was cleared and treated. The blower wheel is clean. The filter was replaced with a homeowner supplied filter. Low voltage wiring was tightened on the furnace control board terminal block. The condenser coil is clean. The condenser fan motor and contactor are in good condition. The capacitor is within value and the refrigerant charge is within factory specifications. The electrical panel on the condenser unit was treated with JS insecticide to combat ants. No major issues were found, and the system is running at the time of departure.


Matt F.

Matt F. Job Checkin

Performed AC cool check. Checked electrical, mechanical, safety, and performance of the system. The drain line was piped in a way that prevented effective clearing. I did clear the drain as well as I could, and flow tested it with water. I also treated the drain. There is no safety float switch installed. The blower wheel is clean. Low voltage control wiring was tightened. The insulation around the suction line at the evaporator coil was loose and causing the line to sweat so I taped the insulation back together. The condenser fan motor and contactor are in good condition. The condenser capacitor is within value and the refrigerant is within factory specifications. Condenser electrical panel was treated with JS insecticide to keep ants away from the electrical wiring. I also cleaned the condenser coil. No other major issues found.


Matt F.

Matt F. Job Checkin

Performed service diagnostic. Diagnostic found that the condensate drain line was clogged. Water was running out of the secondary drain line. The drain line was not draining well due to lack of slope and there was no way to effectively clear or treat the drain line. Options for repair were presented to the customer and she chose to have the drain re-piped today. I cut out the old section of drain line and cleared the drain. I rebuilt the section with a trap and vents to allow for good water flow and for clearing the drain. I also insulated the drain line. I then flow tested the drain with water and treated the drain. System was running at the time of departure.


Omar H.

Omar H. Job Checkin

On arrival, the customer informed me that her air handler was leaking water. I performed a diagnostic on the system and found that the primary drain line by the condenser was blocked by mud which was preventing the water from draining out. This caused water to back up into the primary drain pan and spill out. I cleared and treated the drain line and tested it with a gallon of water. No other major issues were found and the system is operational at this time.


Zachary V.

Zachary V. Job Checkin

I performed an evaluation over the system and discovered the following: the drain line is clogged, and the contactor is pitted and charred. I cleared the drain with pressurized nitrogen and followed it up with a gallon of hot water. Everything is clear and flowing properly now. System is in working order at completion of appointment.


Ethan D.

Ethan D. Job Checkin

Replaced indoor evaporator coil. Rebuilt primary and secondary drain lines. Cleared and verified drain operation. Pressure tested line set and pulled a vacuum. Weighed in charge to meet manufacturers specifications. System operational.


Brendan B.

Brendan B. Job Checkin

Completed heating tune-up on one electric heat system. I began the maintenance by opening up the unit and checking over the electrical wiring to ensure connections were tight. I then checked the state of the blower wheel and coil and both are clean. I then checked the cleanliness of the filter and found it in good condition. I turned the system on for an operational test. All three heat strips activated with no issue. While the system was running, I took the time to vacuum out some of the dirt and debris in the closet. I then cleared and treated the drain line. No major issues were found, and the system is running at time of departure. See attached checklist for full tune-up details.


Zachary V.

Zachary V. Job Checkin

I replaced the igniter and then replaced the inducer motor making sure to scrape off the old gasket and put the new one in place. I tightened a few loose screws on the furnace and then tested it. The system fired up immediately without any issues. I let the system complete two full heating cycles. System is in working order at completion of appointment.


Brendan B.

Brendan B. Job Checkin

Completed maintenance tune-up on a Carrier heat pump system. I checked electrical wiring and wire nuts. Changed a dirty filter with a clean customer supplied one. I checked the cleanliness of blower wheel and ensured it was clean. I also checked the coil and air handler, and I found some mold buildup. The drain line was clear. Both heat strips are operational. Outside condenser refrigerant pressure are within range for manufacture specifications and capacitor was within value. However, the condenser fan motor showed signs of server overheating. I compiled a list of repairs and brought all my findings to the homeowner. He was already aware of the condition of the fan motor and declined having it replaced. He also declined the other repairs. No other major issues were found, and the system is operational at time of departure. See attached checklist for full tune-up details.


Matt F.

Matt F. Job Checkin

Performed heat check on a Carrier furnace. Checked electrical, mechanical, safety, and performance of the system. Drain line cleared and treated. No major issues were found and the system was operating normally. See attached checklist for full tune-up details.


Elijah D.

Elijah D. Job Checkin

Performed semiannual maintenance on one straight electric heating system. Inspected all Performance, Mechanical and Safety Systems. While on-site, went ahead and cleaned out the drain line and I did see some gunk forming inside the p-trap at the unit. Verified all systems were operating within manufacture’s specifications for operation.


Brendan B.

Brendan B. Job Checkin

Performed heat check. Checked electrical, mechanical, safety, and performance of the system. Flame ignition achieved and flame sensor cleaned. Filter changed with customer supplied filter. No major issues found and system running at time of departure.