Upon arrival, the homeowner pointed out a ceiling area that had previously leaked. Visual inspection confirmed signs of a past leak. The homeowner noted that the shower had not been used for two weeks, while the toilet continued to be used without issue. During our initial evaluation, we ran the tub faucet and shower head for 10 minutes each with no signs of leakage. We also poured water using a pitcher over all finished cover plates, including the tub spout, shower trim, waste, and overflow plates, for several minutes—again observing no leaks through the ceiling below. To continue diagnostics, we performed a drainage leak test by cutting a 16” x 16” access opening in the ceiling for proper inspection. Through this access, we determined the waste and overflow assembly to be the source of the leak. Upon removal of the cover plate, we found the three screws compressing the gasket to be extremely loose. We tightened all screws, reinstalled the cover plate, and applied silicone around the
