Customer reported no heat in the primary room of the home. Upon inspection, I found the thermostat batteries were depleted. Customer provided new batteries, and once installed, the thermostat resumed normal operation. Further diagnostic revealed that the baseboard heating loop was not circulating properly due to frozen piping. Using a heat gun and a propane heater in the basement, I successfully thawed the affected pipes and restored water flow to the zone. Heating was verified, and the zone is now operating correctly. All remaining heating zones were tested and confirmed to be functioning as intended. I will be emailing the customer an estimate for recommended system improvements. Additionally, the customer noted excessive noise coming from a pump located in the basement. A plumber is recommended to evaluate and address the issue.
I responded to a call regarding a loud noise during furnace operation. Upon arrival, I traced the noise to the burner motor. After confirming that the motor was the source of the issue and receiving approval, I replaced the burner motor. During the inspection, I also found that the oil tank level gauge had failed, and with approval, I replaced that as well. The furnace had not been cleaned since 2023, so I recommended a maintenance service and proceeded with a full annual cleaning. I performed annual maintenance on the Spirit oil furnace by replacing the nozzle, oil filter, and pump strainer. I brushed and vacuumed the heat exchanger and flue pipe, noting excessive rust and debris throughout both areas. I sealed the flue connection with furnace cement and sealed the clean-out cover with high-temperature silicone. I verified that there was no contamination between the supply air and the products of combustion. All system safeties and burner components were tested and confirmed to be op
Performed an inspection of the CERV air exchange system. Removed all supply and return duct connections from the unit, then vacuumed and brushed all dust and debris from the interior of the duct connections and the unit. Visually inspected the coil; it is very clean and appears to be in good condition. Tested all electrical components and verified proper amp draw for both the supply and return fans. Confirmed the condensate is draining properly and installed a condensate cleaning tablet in the drain pan. Inspected and confirmed that clean filters are in place. Reassembled the system, restored operation, and confirmed proper performance of the unit.
Looked at replacing oil furnace and electric water heater
Arrived on site to diagnose insufficient heating and one zone not working. After our initial inspection, we found that the water feeder to the boiler was shut off and was not supplying the boiler with water. The zone that was not operating properly was air bound. We purged the air from the zone and now it is heating properly. Part of the reason for insufficient heating could also be due to the boxes and furniture blocking the baseboards. There is also no wall between the garage and the living room. This is definitely allowing cold air to infiltrate. Recommended that they try to move some boxes and furniture away from the baseboards to allow more heat to transfer to the space. The boiler is also from 1987 and mentioned that they should be thinking about replacement soon.
For this job, we came out to diagnose a water leak and determined that the source was the door seal on the washing machine. During our evaluation, we also found that the water heater was piped entirely in PEX with no mixing valve and was showing signs of age and rust, along with the pressure tank. We strongly recommended replacement of both components. We applied silicone to the shower valve to help prevent water from escaping into the wall as a water tight seal and advised the customer to contact Manny’s as a possible solution for addressing the washing machine door issue.
The customer reported that their furnace was producing a loud noise during operation, which would stop once the blower activated. I began by replacing the nozzle and verifying the electrode settings, which were correct. After re-firing the furnace, the noise persisted. I then removed the blower assembly and drilled two inspection holes in the supply plenum to perform a camera inspection. The heat exchanger was found to be heavily rusted; however, no visible cracks or holes were detected. I pulled the blower out of the back of the furnace and looked at the heat changer as much as I could visibly see and did not see any holes or cracks. I tested multiple nozzle sizes and adjusted the pump pressure, but the noise did not improve. I ultimately returned to the original 0.75 x 80A nozzle and completed a full combustion analysis. I also performed multiple heat-exchanger tests, monitoring combustion values with and without the blower running. Combustion readings remained stable and did not shi
The customer reported that their outdoor condenser was freezing up. I began the diagnostic process and inspected all line-set connections, finding no signs of moisture or leakage. The condenser was covered with several inches of ice and was not entering defrost mode. We will need to return once the ice has melted to complete the diagnostic and determine the cause of the issue. As this visit occurred the day after Thanksgiving, Fujitsu technical support was unavailable. We are scheduled to return next Friday to continue the diagnosis and complete the necessary work.
Performed annual maintenance on the customer’s oil-fired furnace. Replaced the nozzle, filter, and strainer. The furnace and heat exchanger were found to be clean and did not require vacuuming. During inspection, the burner electrodes were found to be worn and in need of replacement; this was completed with the customer’s approval. Resealed/recemented the smoke pipe connection to the chimney. Verified all system safeties and performed both combustion and draft tests. The furnace is operating within proper specifications. Installed a bracket in the return area to support the air filter and prevent it from resting on the blower motor, which had been causing heat damage to the filter. At this time, the system is running properly.
Looked at replacing water heater and boiler
Performed site visit for water filtration options. Took water sample and will test water to find the appropriate solution to calcium build up on dishes
The customer reported that they were not getting heat to the second floor and believed the expansion tank might need replacement. Upon inspection, I found that the system has one circulator, which was loud and making noise. I also discovered that the boiler had no water pressure. After starting the boiler, I observed that the bottom of the chimney was rotted out and the boiler was not drafting properly. I immediately shut the boiler down. The customer mentioned that they had been noticing odors in the mudroom at times. Underneath the boiler, there were signs of combustion byproducts, giving the appearance that the boiler sections may be separating. The boiler is heavily sooted due to the lack of proper draft. Additionally, the connections on both the indirect water heater and the hot water coil are severely corroded. Given the condition and age of the system, we recommend full boiler replacement. The customer will also need to have a qualified professional inspect the chimney. The b
Looked at replacing failed oil boiler
Upon arrival, the customer reported that their boiler would not turn on. While inspecting the equipment in the basement, I noted that the low-water cutoff was repeatedly clicking. I confirmed that it was receiving proper line voltage in and out as expected. I then traced power entering the boiler control and found that although 120 V was present on the input, there was no consistent output. At times, the control produced no voltage, and at other times it delivered intermittent, low voltage. I checked the resistance on the outdoor sensor and found it reading open line (OL). Next, I removed the primary control from the burner and discovered that it had shorted against the burner tube. After contacting technical support, we reviewed the sequence of events and agreed that this short likely caused failure of the boiler control. The existing control is over 30 years old and is no longer readily available. I attempted to reach tech support again to determine whether a retrofit control is poss
