Once again Jerms provided me with a friendly, professional, and efficient technician to get the job completed. Dan was timely as well, intro duces himself, and got right to work. Thank you!!
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We are notably impressed with the service we received when our furnace was red-tagged and de-activated. Jerms came through for us and sooner than anticipated! Jeremy (one of the gentlemen who came to install) and I embarrassingly do not remember the name of the other, well they were both fantastic very professional and as seems to always be the case with your people , more than willing to answer all my questions! Very happy with your service!!! Thank-you
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Friendly, courteous, and up to date on the best solutions to your project!
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After being told by multiple companies that there was about a 5 week waiting list, Jerm’s plumbing came within 24 hours to help replace faulty valves. They surveyed the situation, made suggestions, wrote up a couple quotes, and when we decided which route to go, they had the repair done in about an hour. Quick, clean, and priced at the quote we discussed. Will definitely recommend them.
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They've done three jobs for me so far. I am very happy with their service!
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For this job, we came out to diagnose the water heater and found it displaying an evaporator temperature sensor failure, along with difficulty maintaining the set temperature. Based on our evaluation, we determined the issue was likely caused by a failing sensor. The customer chose to contact Rheem directly to obtain the necessary replacement parts for their 40-gallon unit, manufactured in June 2023. We also provided estimates for installing a mixing valve and repiping the water heater with proper 3/4” hard piping, as the unit is currently piped entirely in PEX. We will prepare estimates for repairing the sensor issue once the customer receives the appropriate parts.
This was a return visit from Monday’s job to replace the faucet. After installing the new faucet, we tested its operation and confirmed that it was functioning properly. Water pressure was strong, and no leaks were present.
We installed a whole-house filter due to the excessive amount of sediment present in the water supply and flushed the water heater to improve overall system performance. After completing the work, we found that the kitchen faucet still had low water pressure, while the bathroom fixtures maintained very good pressure. We informed the customer of our findings and will return to install the new kitchen faucet as requested.
Arrived on site to diagnose reason for no heat on propane boiler. After our initial inspection, we provided an estimate to dig a bit deeper for the diagnosis as it was not obvious. We first checked power to the control board from thermostat. It was good so we went down the line of controls until we found that the flue gas blower motor was receiving proper voltage but would not operate. We checked the amperage and found it was over 1amp which is more than the fan is rated for. Reached out to the supply house to order the part. It should be at the shop sometime late next week. We will be in touch to schedule a return visit when it comes in. Thank you for your patience!
The existing well tank had failed and caused short cycling of the well pump. To avoid causing damage to the pump and restoring normal operation of water usage we installed a new 32 gallon well tank. Homeowner also noted large amounts of sediment which was visibly observable for sediment deposits had accumulated several inches inside the canister in just 3 months. To try and extend the life of his sediment filters we also installed a spin down filter before his existing filter which should catch the larger sediment. This filter allows homeowner to open a valve and flush the sediment out rather than constantly replacing the sediment filter.
I arrived at the client's home to diagnose a no-heat issue on a propane boiler. Upon inspection, I found the wiring loose, which was causing the boiler to not fire. I secured the wiring and the boiler fired properly. I also noticed water leaking from the condensate pan, which I will investigate further. I checked the carbon monoxide levels and found no leaks. I am currently having trouble locating the condensate gaskets, and I will provide an estimate once I have that information.
I am a home service technician, and I recently completed a job that involved installing an RO system and a new faucet in a customer's bathroom. The customer provided the RO system and the faucets, and I installed them according to their specifications. First, I installed the RO system by replacing the chrome s trap with a pvc s trap and installing a shutoff valve and supply line on the cold side. I then removed the old bathroom faucet and pop-up assembly and installed a new faucet directly to 1/2" copper pipe. The customer did not want to cut a hole in the wall, so I did not add new shutoffs. The pop-up assembly that came with the faucet was too large for the hole in the sink, so I went to the supply house and got a slimmer pop-up assembly with the click stop. I tested these and both are working well with no leaks at time of service. Overall, the job went smoothly, and the customer was satisfied with the results.
For this job, we replaced the existing 80-gallon water heater due to its age, the persistent sulfur smell in the hot water, and the absence of a mixing valve. The old unit was removed and a new 50-gallon Rheem electric water heater was installed in its place. We also replace a water logged pressure tank with an 32 gallon skinny tested operations with no leaks present All connections were updated as needed, the system was filled and purged of air, and the heater was brought up to operating temperature. After installation, we verified proper function, checked for leaks, and confirmed that the hot water was running clear with no odor. The system is now operating as it should.
Upon arrival customer had a leaking sink drain, leaking gate valve, a damaged waste and overflow, a sediment filter that was difficult to access, and a 30 year old pressure tank shower signs of bladder failure and rust. I tightened the packing nut to stop leaking in gate valve in basement. I then removed basket strainers, end waste outlet, and s trap in kitchen. I proceeded to install an air admittance valve to bring drain up to code, installed two new basket strainers, a new end waste outlet, and an p-trap in the kitchen. I then removed and disposed of the old pressure tank and filter. I installed a new 20 gallon pressure tank, tee, and pressure switch. I then installed a new sediment filter with a three way bypass and boiler drain. I tested all these with no leaks present at time of service. I was not able to get to waste and overflow. Follow up appointment needed to finish
Performed annual tune up on a Viessmann propane boiler. Cleaned the burner, heat exchanger, igniter, flame sensor, and condensate trap. Inspected combustion, safety controls, relief valve, expansion tank, neutralizer pellets, venting, and overall hydronic system operation. Performed a bubble test on the gas line and checked CO levels—no leaks detected. Verified operation and system is working properly at this time.
-Upon arrival customer had a shower drain that was very slow. Customer stated it had been like that for quite some time. Tech recommended snaking the drain and customer signed off on this solution. -Tech ran Milwaukee drain snake down drain approximately 6 feet. Tech hit some obstruction approximately 1 foot into drain. Upon retracting drain tech found a clump of hair on snake. This was most likely the reason for the clog. After snaking drain tech used a small portion of thrift drain cleaner to clean out any dislodged debris from pipe. -Tech ran rain head shower for approximately 15 minutes with no issues. Clog appears to be resolved -Email invoice and collect payment
Responded to a report of a whistling noise coming from Sheryl’s recently installed Thermo Pride furnace. The homeowner reported that the noise occurred during operation, typically when the system first started, but not consistently or at any specific time of day. I began by inspecting the blower fan and burner components; all were secure, and I was unable to recreate the noise initially. I adjusted the blower fan speed and retested the system. When I partially obstructed the front face of the furnace, I was able to reproduce the whistling noise. Upon further inspection, I found three small holes drilled in the top of the furnace for fresh air intake. When I covered one of the holes with tin tape, the noise increased in volume. I then drilled two additional larger holes in the intake and enlarged the existing ones to improve airflow. After reconnecting the air intake and running the system continuously, I was unable to recreate the whistling noise. I believe the issue was caused by the
For this job I met with the homeowner to discuss the opportunity to limb in a new kitchen sink and dishwasher as well as installing a tub/shower in the primary bathroom. Estimates will be sent via email
-Replaced a failed Miller oil furnace with a new Thermo Pride oil furnace. -Removed and disposed of the existing furnace -Installed a new base with the existing damper and fresh air intake -Completed the electrical and the thermostat wiring -Completed a combustion test and stored with the manufacturers paperwork in the furnace closet -Thoroughly tested and cleaned up work space
