Once again Jerms provided me with a friendly, professional, and efficient technician to get the job completed. Dan was timely as well, intro duces himself, and got right to work. Thank you!!
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We are notably impressed with the service we received when our furnace was red-tagged and de-activated. Jerms came through for us and sooner than anticipated! Jeremy (one of the gentlemen who came to install) and I embarrassingly do not remember the name of the other, well they were both fantastic very professional and as seems to always be the case with your people , more than willing to answer all my questions! Very happy with your service!!! Thank-you
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Friendly, courteous, and up to date on the best solutions to your project!
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After being told by multiple companies that there was about a 5 week waiting list, Jerm’s plumbing came within 24 hours to help replace faulty valves. They surveyed the situation, made suggestions, wrote up a couple quotes, and when we decided which route to go, they had the repair done in about an hour. Quick, clean, and priced at the quote we discussed. Will definitely recommend them.
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They've done three jobs for me so far. I am very happy with their service!
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Looked at replacing high velocity air handler for ac and hydronic heat
Upon arrival customer had a corroded pressure tank and corroded gate valves I the basement. Techs removed and disposed both shutoff valves and pressure tank and installed two more reliable ball valves for the laundry valve and installed a new pressure tank with a tank tee, check valve, pressure switch, and main shutoff. Everything is working well at time of install
Customer reported that the shower was only producing warm water. A full diagnostic was performed, including inspection of the water heater operation, temperature settings, supply lines, and shower mixing valve. Testing confirmed that the water heater is producing hot water correctly, and the issue was isolated to the shower valve/mixing components. The shower valve was adjusted to allow hotter water, restoring proper temperature and consistent comfort.
Arrived on site to replace seized flue gas blower motor. Verified power and gas were still turned off and then we removed the old fan motor. The screws holding the motor to the bracket were stripped so we had to drill them out. Thankfully, the new motor comes with replacement screws and we were able to mount the new blower properly. Wired up motor and put covers back. Turned on a couple zones and the boiler fired right up. Blower was operating properly. Performed a combustion analysis and checked for CO leaks to verify system was operating safely. Analysis and CO checked out. System is operating properly at this time. Thank you for your patience with getting a hold of this part.
For this service call, the homeowner reported a constant leak from beneath the dishwasher and shut off the water supply to the unit. The dishwasher, which was recently installed by our company and is under warranty, was removed from the cabinet for inspection. The leak was traced to a slow drip at the supply hose connection to the unit. The connection was tightened and the dishwasher was tested for approximately 15 minutes with no leaks observed, confirming the issue was resolved. The unit was then reinstalled and secured in the cabinet.
For this job, we returned to evaluate a reported sulfur smell in the home’s water following a previous visit in which the water softener and whole-house filtration system were serviced. During this visit, a sulfur odor was present. While on site, the customer replaced the carbon filter, and the odor noticeably subsided afterward. Based on our findings, we recommended completing an Endym water test or a standard laboratory water analysis to accurately identify the cause of the odor and determine whether an air cycle treatment unit would be appropriate. We explained that proper system sizing would depend on the test results, and we will provide detailed recommendations and estimates once the test results are received from the customer.
Upon arrival the customer had a cartridge for a kitchen sink, a customer supplied wide spread, and a softener that was not working well. I removed and disposed of the old Gerber cartridge and installed the new one. This fixed the existing drip and restored proper function of the faucet. The faucet was almost loose and not straight. I straightened the faucet and tightened the set screws to correct this. I then serviced the softener. I first field tested the raw and treated side. I removed the injector and screen and replaced them. I then adjusted the settings to accommodate for the high levels of hardness. I set the softener to 20 grains of hardness and a regen cycle of 10 days from 14. Raw field test- PH:7.5 H:18 FE:0 Treated field test-PH:7.5 H:16 FE:0 I then removed the old corroded wide spread faucet and pop up assembly. I then installed the new Delta wide spread. I also replaced both braided supply lines with new ones. The shutoff valves were both seized up and leaked w
Upon arrival customer had a dishwasher, sink, and a faucet they wanted installed. They also needed to kitchen sink replumbed and needed their kitchen faucet water lines replaced, they needed two leaking gate valves replaced, along with the installation of two dedicated shutoffs for the kitchen faucet. I started by removing the sink and old faucet so they could install the new counter top. Once the counter top was installed I ran a new hot water line and new cold water line from the floor and supported them against the wall with bell hangers. I then installed two stop shutoff valves for the faucet and one for the dishwasher supply. I then dropped in the sink with a bead of silicone to seal it. I then installed the basket strainer, a p-trap, and an air admittance valve to give the drain proper ventilation. I then installed the dishwasher by connecting it to the wye tailpipe in the sink drain, hooking up to the supply with a braided line, and using the clips to secure it under the cou
Customer reported multiple burst pipes throughout the home. A walkthrough of the property revealed several breaks in the baseboard heating piping across multiple sections, as well as a frozen kitchen faucet. Numerous areas of baseboard piping are frozen and damaged to the extent that replacement is recommended rather than repair. The customer was advised to place electric heaters near the boiler to prevent further freezing and potential damage to the boiler itself. The customer was also instructed to shut off the water supply to the system to prevent additional leakage. We went down to basement and shut the breaker off going to the well pump. At this time, the customer plans to obtain portable heaters and gradually begin warming the home to minimize further damage. I will be discussing this situation with management to determine next steps and scheduling availability for repairs.
The dishwasher and first-floor lavatory required installation and connection to the existing plumbing system. We installed both fixtures with proper water supply, drainage, and venting to ensure reliable operation and improved functionality in the kitchen and bathroom. For the lavatory, we enlarged cabinet openings as needed to accommodate the drain line, set and leveled the cabinet, and secured it to the wall. New drainage was installed through the cabinet with a 1-1/4” outlet for the sink drain, along with an air admittance valve to maintain proper pressure balance. The customer-supplied faucet and pop-up assembly were installed using plumber’s putty and thread sealant, and supply lines were connected to hot and cold water. The faucet was tested for proper operation with no leaks observed. An ice maker supply line was installed for the refrigerator. The unit was pulled from the cabinet, a 120” braided stainless steel supply line was connected, and the water was turned on and tested
For this job, we came out to diagnose the water heater and found it displaying an evaporator temperature sensor failure, along with difficulty maintaining the set temperature. Based on our evaluation, we determined the issue was likely caused by a failing sensor. The customer chose to contact Rheem directly to obtain the necessary replacement parts for their 40-gallon unit, manufactured in June 2023. We also provided estimates for installing a mixing valve and repiping the water heater with proper 3/4” hard piping, as the unit is currently piped entirely in PEX. We will prepare estimates for repairing the sensor issue once the customer receives the appropriate parts.
This was a return visit from Monday’s job to replace the faucet. After installing the new faucet, we tested its operation and confirmed that it was functioning properly. Water pressure was strong, and no leaks were present.
We installed a whole-house filter due to the excessive amount of sediment present in the water supply and flushed the water heater to improve overall system performance. After completing the work, we found that the kitchen faucet still had low water pressure, while the bathroom fixtures maintained very good pressure. We informed the customer of our findings and will return to install the new kitchen faucet as requested.
Arrived on site to diagnose reason for no heat on propane boiler. After our initial inspection, we provided an estimate to dig a bit deeper for the diagnosis as it was not obvious. We first checked power to the control board from thermostat. It was good so we went down the line of controls until we found that the flue gas blower motor was receiving proper voltage but would not operate. We checked the amperage and found it was over 1amp which is more than the fan is rated for. Reached out to the supply house to order the part. It should be at the shop sometime late next week. We will be in touch to schedule a return visit when it comes in. Thank you for your patience!
The existing well tank had failed and caused short cycling of the well pump. To avoid causing damage to the pump and restoring normal operation of water usage we installed a new 32 gallon well tank. Homeowner also noted large amounts of sediment which was visibly observable for sediment deposits had accumulated several inches inside the canister in just 3 months. To try and extend the life of his sediment filters we also installed a spin down filter before his existing filter which should catch the larger sediment. This filter allows homeowner to open a valve and flush the sediment out rather than constantly replacing the sediment filter.
