Customer reported a strong odor coming from the boiler in the main living area. Upon inspection, I observed significant soot accumulation on the top of the boiler and on the surrounding floor. Further examination through the barometric damper revealed that the smoke pipe was completely obstructed. I removed the boiler panels to inspect the internal components and found that the seals between the boiler sections have failed, allowing combustion gases to escape each time the boiler operates. The combustion chamber was also found to be completely filled with soot. I shut the cold water feed going to the domestic coil off to prevent leaks on very corroded piping. Due to these conditions, the boiler is unsafe to operate. I have red-tagged and disabled the unit to prevent further use. I explained the situation in detail to the customer’s son and, upon leaving, also spoke with Rosemary to ensure she understood the issue and the safety concerns. The boiler must remain out of service.
