Removed the existing toilet and attempted to install a Kohler Cimarron model. Upon inspection, found that the existing flange was set for a 10” rough-in, while the Cimarron toilet requires a 12” rough-in. After confirming with the supply house that 10” rough-in Kohler Cimarron models are no longer produced, we installed a new Kohler Highline elongated comfort-height toilet designed for a 10” rough-in. The customer also joined the Jerms Home Care Club for ongoing discounts and exclusive membership benefits.
