Came out to do maintenance. Checked pressures and found system to not be cooling properly. Checked amp draw on compressor and outdoor fan and nothing stood out as an issue. Upon inspection of the air handler cabinet. Found cooler air hitting me in the face due to an open duct. Walked around to see if there were any other openings. It looks like only one duct needs to be replaced. Quoted for two just in case. Also sent quote for electronic leak search. Customer has 10 years parts and labor Per conversation. The immediate need for the system is to add a little refrigerant. We need to do a leak search and find out where the refrigerant has leaked out. There is also one to two duct runs that have holes in them. The quote below is to add refrigerant and to repair the holes in the duct. I also quoted for the leak search. I explain to the homeowner everything that was going on. And sent over estimate. Owner gave me permission to add the refrigerant. He also asked for the office to give him a