Fast! A/C was up and running within three hours of me calling them.
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This is why I chose Total Air. They are helpful and do a great job!
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Technician thoroughly checked our heat/AC system and we are very satisfied.
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I was impressed with Casey and his assistant. They worked very hard and were well versed on the unit.
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Fantastic response from the moment I called to work completion. Also kudos to the Total Air team for hiring the single best Mitsubishi mini-split tech I've met or worked with to date, Jess Session. She absolutely understands this unique equipment inside and out and is able to communicate how it functions and how to optimize its use in a fashion and level that's beyond anyone who's ever serviced our system. Even better, she listens, she's patient, and she does what it takes to get clients back to 100% happiness. Thank you.
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Technician on time, serviced our system and explained his findings with us. Tech was knowledgeable, professional and courteous.
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Arrived on the job and the blower would try to ramp up but could not get started. Module on the motor was bad and we replaced it with a new blower motor and unit is running and cooling good
Drain line was clogged Vacuumed and flushed with solve Iflo was installed Completed full maintenance on split system Checked capacitor and contactor Checked compressor and fans amps Checked refrigerant levels and temperature Tested float switch Took air temperature on supply and retur System runing and operating at this time
Someone made a hole to install a UV light and they didn't fix it. This is causing condensation. She said she would call the person who did it to fix it I moved the float switch to where the water goes in the emergency pan. The emergency pan is not level because there is no space
12 r6 flex with 12 splice the lizard Collar
As I arrived, homeowner greeted me at the door. I asked him how things have been and he says they have been good, but he’s had a little baby leak. He’s noticed that his access in the attic. After opening up the attic access, she showed me where he was getting the baby drips I looked over the entire thing. This is not a roof leak. This is a 12 inch supply dock that is falling apart has multiple holes in it due to rat damage and sweating. I’m going to cut out the damage and reattach to the supply Plenum and reattach with a 12 inch splice collar, fiberglass tape and mastic or if the run is short enough, I’ll just complete the whole brand new run to the boot. Homeowner also wants a flow switch done. We’re gonna to do this the same day I do the repair. Office, please call homeowner when we have the materials to do this job and set up. Return date Dan only please Since this is not maintenance related, there is a chargeable $89 trip charge. Homeowner understands and has paid. Thank
Remove and dispose of the old hvac equipment. Install new Ruud Heat pump system. New hanging kit and secondary pan. Modify plenums. System comes with Ten Year Parts and One Year of Labor. Permit and Inspection by the county.
completely frozen, talk to stuart and we'll come back tomorrow
Per Pat. We agreed to credit back for the IFlow and we will put a condensate pump in with fresh copper. Will need full roll of copper for condensate pump not sure if we actually will need the full roll. I have her key to get in. IMPORTANT WE GET THIS THURSDAY OR FRIDAY. FIRST THING IN THE MORNING.
Upon arrival customer said that unit is not running at all. Checked float switch and it was full of water. That was the reason why unit wasn’t kicking on. Customer agreed to go with cleaning the drainline and adding the drainline cleaning device. After finishing the cleaning started the unit and checked everything else. Water is draining and unit is operating as designed. Customer is aware of the maintenance membership and she will call office another day for it.
Replace evaporator coil Arrive to replace the TXV and the evaporator coil Tenant greeted me at the door I took out the old coil and put in the brand new coil with the new TXV pressure tested the system. Everything passed. I vacuumed down the system three times to ensure no condensable I released the charge and monitored the system. It started raining very hard and I got rained out. I had to take my gauges off of the system before damage to my equipment or the control board at the condenser. System cooling and running properly
Arrived to find condensate out pump causing GFI to trip likely due to a bad motor. Replaced condensate pump purged condensate drain line. Connoisseur pump is now functioning and draining at this time. Customer had a coupon to wave service call fee, which was applied at this call.
Customer said unit is not cooling. Found out outside unit not coming on . Capacitor was low. Put new cap in and only the compressor kicked on. The outdoor fan failed. Need to order the motor and come and replace it asap customer is without ac
7-18-25 NM Arrived onsite and performed system maintenance. Rinsed condenser coil with fresh water. System could benefit from a deep cleaning, the amount of grass that was caked in the unit will eventually clog the fin coil. I checked all the electronics and found the capacitor was reading 29mfd out of 35mfd. I installed a new capacitor at this time. Wiped down condenser and removed dead frog at this time. Climbed into attic and wiped down air handler and cleared out drain line. Checked static pressure and it read a 0.40 temp split between 17-18 degrees. Unit is attic looked really good at this time. I cleaned the coil and inspected and wiped down the built up dirt in the unit. Would recommend routine maintenance plan for better care at this time. Thank you for choosing TOTAL AIR, and thank you for having Nick M out. If you enjoyed us today please rate us on Google.
Arrived and was greeted at the front door by the home owner I went up to the attic and looked at everything and assessed the whole entire scenario I cannot get access to the left side of the home as there is no access. This will all be metal pipe as no one’s been able to get over there. I looked at the complete damage of the system on the right side of the home, and I’ve written up an estimate to replace all damage. Ductwork reseal everything with code approved mastic and Hang up the duct work Two metal pipes need to be re-wrapped with R6 insulation One metal pipe needs to be fully replaced due to crushed Went over my findings with a homeowner he is very interested and he said he’s gonna get back to us as a courtesy. I told him I would take down his grills and wipe them down and put them back up. Thank you for being part of the Total Air family Dan e