Got us up to almost $900 before he was done. Called another company to take a look. Said the guy wired the equipment incorrectly and got everything running for just a trip charge. Terrible experience!
Jason Dorris is, without question, the best possible representative for your company. He is knowledgeable, personable and courteous. It was a pleasure to do business with him. Hope all your employees are as fine as Jason.
Great service, very prompt, great technician
Tech knew right away what the issue was. Fixed in under an hour with a fair price. I signed up for their annual maintainence package as well. These guys are legit.
Excellent service and professional appearance Very knowledgeable and courteous
Great on time and complete
Crew was careful; cleaned up well; explained everything clearly
Yet another great service call from Total Air
Another great service by Total
Installed new variable speed blower motor. After installing blower motor found thermostat was bad at this time as well. Installed new thermostat. Unit running properly at this time. Cleared drain line as well.
Indoor blower motor has failed and evaporator coil is freezing due to no air being forced across the coil. Condensate drain line is also backed up and triggering the float safe-T switch. Left system off at this time to prevent coil from freezing up. Need to contact customer for blower motor quote and availability to install new motor. Pressures need to be checked after motor installed. I was reading a good standing pressure but couldnâ€™t read a running pressure at this time.
Volts amps and microfarads are within range air handler coil is bright and clear. Cleared drain. Condenser volts amps microfarads and refrigeration are within range no faults found at condenser.
Air handler inspection complete volts and amps are within range filter is clean coil is bright and clear. There is considerable microbiological growth growing within this unit I would recommend a UV light to kill all micro biological growth currently living in air handler. Condenser inspection complete volts amps micro ferrets and refrigeration are within range. Condenser coil is showing multiple spots of decay in which the aluminum fence have rotted off the coil itself considering the age of this unit suspect this is still under warranty would recommend replacement of coil under warranty office to contact client with information regarding warranty on whether unit is covered or not covered and which pricing is Relevant here. Tuneup complete.
Unit intermittently working due to an indoor control board malfunction. The control board was generating low voltage to certain wires without anything being hooked up to it. Causing multiple shorts. Indoor control board will need to be replaced under warranty. System is not operational at this time. When I went to check out customer I was getting the $50 membership price but he said that this house wasnâ€™t under membership and I was getting the potential member stamp in service titan. II told him the office would discuss it with him on Monday.
Clogged drain, cleared drain, unit no longer clogged.
Replace defrost control board and tested system for proper operation clearing drain pressures, temps etc. left unit in good working order at this time
The Goodman split system was not cooling due to a bad defrost control board bypassed board for temp cooling. The office will call with availability and to schedule board replacement left unit and OK working order at this time
Cycled and inspected equipment. Found equipment and duct work in good working order. System is having trouble keeping up due to open cavities to attic since customer is remodeling home. Left system in good working order.
Upon arrival thermostat not operational air handler not operational condenser not operational. Technician found system filter totally clogged recommend replacement. Technician found emergency pan safety tripped due to pain being full of water recommend clearing water out of drain pan. Technician found condensation line clogged recommend line clearing. Technician found condenser capacitor failed recommend replacement. Technician found condenser fan motor failed recommend replacement replacement for this motor is A 9 to 10 day wait, clients agreed with all other repairs except replacement of motor. Technician recommended service agreement plan client disagreed. Technician could not measure refrigeration due to lack of condenser fan motor along with clogged filter.
Contactor failed, while troubleshooting welded pin off capacitor broke off replaced free of charge. This unit is operational at this time.
Primary and secondary safety is engaged, drain pan full of water, condensate drain clogged. Client stated this happens every year and requested what a technician or the company can do about it, technician explained that as an entity we do not have control regarding growth rates of bacterium. Recommended that he treat his drain pan and drain line with white vinegar to increase acidity of the water which will decrease bacterium growth. Technician cleared drain pan along with condensation line found bacterial growth this unit is operational at this time.
Upon arrival the ICP split system was not cooling due to a backed up drain line cleared drain line and tested system for proper operation unit is in good working order at this time
After arriving turned thermostat into cool and unit kicked right on. Checked pressures and all connections just to be sure their werenâ€™t any issues. Did not clear drain line due to it being a condo and having a common drain line. Told customer to call if their are further issues. Canâ€™t give a diagnosis if the unit is running perfectly fine.
Condenser fan motor failed recommend replacement of fan and capacitor. Client wants to contact owner regarding replacement options for motor stated will contact Office on Monday.