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This is why I chose Total Air. They are helpful and do a great job!
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Technician thoroughly checked our heat/AC system and we are very satisfied.
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I was impressed with Casey and his assistant. They worked very hard and were well versed on the unit.
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Fantastic response from the moment I called to work completion. Also kudos to the Total Air team for hiring the single best Mitsubishi mini-split tech I've met or worked with to date, Jess Session. She absolutely understands this unique equipment inside and out and is able to communicate how it functions and how to optimize its use in a fashion and level that's beyond anyone who's ever serviced our system. Even better, she listens, she's patient, and she does what it takes to get clients back to 100% happiness. Thank you.
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Overall Experience
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Overall Experience
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Overall Experience
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Technician on time, serviced our system and explained his findings with us. Tech was knowledgeable, professional and courteous.
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Arionna is an outstanding representative for Total Air! I received the exact information I needed to make a wise choice in my property purchase! I highly recommend Total Air to everyone I meet; and, Arionna made a great impression on not only me; but, also my realtor and members of the building’s Board!
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As I arrived, the homeowner greeted me at the door. She told me what was going on and she thought that it might be the compressor . I started diagnosing the entire system. The evaporator coil could use a clean, but this isn’t the reason that the system is failing the blower is working no safety switch tripped. I went outside to the compressor and found that the pull out disconnect fuses were missing. I informed the homeowner that they were missing. She told me that somebody else is working on it and they were blown so they didn’t put them back. I told her I needed to be able to get high voltage to figure out the rest of the system, so I wire out the two line voltage together, so I can continue diagnosing the system. After figuring out that the compressor shorted the ground. I looked up the warranty and confirmed that there is a warranty. I called the office to see if we could get this done today this homeowner does have fur babies and it’s 91 in her house so I wanted to get this done
6-16-25 NM Arrived onsite and performed system diagnostic. I came across chewed up wires or aged wires coming out of the wall chase for the refrigerant lines. Fixed issues and addressed some other recommended repairs and cleanings. Will need to schedule first maintenance
6-12-25 NM Arrived onsite and performed system diagnostic. Cleared drain line at this time and inspected system pressures. Found the pressures to be slightly undercharged. I added 1lb to the system and did a complimentary leak search. I did not find anything at this time on either the indoor unit or outdoor unit but let’s monitor this moving forward.
Installed and connected Iflo device at garage air handler
Arrived to find water in the float switch and drain line very clogged. Blew out the line with nitrogen. Informed customer that Install installing an EF flow device would eliminate these drain problems. Customer declined to install at this time, but would like an estimate sent to him.
18x30x1 return grill. Replace return grill
Checked all major components: Freon levels compressor , fan motor , capacitor, coils , flushed drain line , checked filters . Everything is operating as designed.
Daikin mini split with 4 heads The system has a leak. I performed a leak detector, but it wasn't found. The unit is 9 years old. The client is willing to replace the system
Found water in safe-t switch. Cleared drain with shop vac and sprayed coil cleaner mixture in evap drain pan. Verified refrigerant. Unit is cooling properly now
Customer complaining insulation coming from the duct. Inspected duct . There is no hole in it but ductwork is very old and is ripping apart from inside. Also customer says that they have allergies . Recommend duct replacement. Customer want to speak with a comfort advisor. She is available on Mondays, Wednesdays and Fridays . Office will call in the morning to schedule a comfort advisor.
Flex Repair The entire plenum was replaced, as was the 14 flex return
Completed full maintenance on split system unit Checked all wiring and components Checked refrigerant levels and temperature Tested capacitor Tested fan and compressor amps Hosed off outside unit Tested float switch Vacuum and drain condensate line, noticed there was water sitting after unit and before the drop out of the condensate line, I placed a 2 x 4 under to give it a better angle so it would drain Replaced iFlow solution, good to go for the next 6 months Tested blower amps Took temperature split from supply and return Unit is up and operating at this time
Full maintenance on split system. Washed condenser coils. Cleaned condensate drain. Checked compressor and fan motor amps. Checked capacitor and it was weak at 22 mfd. changed out cap. Checked evaporator coil and blower wheel and it was dirty. Customer agreed to pull and clean blower, clean coil in place, and install uv system. System running well and uv system is working.
The mini Split was low in refrigerant The air blower was dirty The customer decided not to clean it
Petes Bagel Recommendations Perform Pull and Clean on 2 (Two) Blower Wheels Perform Evaporator Coil Cleanings in Place on 2 (Two Evaporator Coils) Perform Start Up Procedures