From service, sales to the install guys, It was a pleasure dealing with everybody at Total Air, they were professional, showed up on time and the quality of the work was top notch, definitely would recommend.
Professional, open, courteous.
Professional, personable, explained everything that was done and why somethings were needed.
Always timely, courteous and especially careful during our COVID pandemic. We use them for multiple properties - never had an issue. Highly reccomend!
Prompt and courteous
Best technician we have ever had.
Great communication, on time, professional and polite, expert installation, competent and knowledgeable.
Upon arrival checked systems electrical components, drain line, and pressures. Found outdoor system to have a weak fan capacitor, recommend replacement. Customer moved forward with a new fan capacitor. Spoke to customer about surge protector. Emailed customer. Left system in good working order.
Cycled and inspected equipment. Found blower motor failed. Installed a new rescue motor and customer requested free quote to replace. Left system cooling for now. Office will need to call customer Monday morning to schedule free quote. Recommend: new equipment due to cost of repair, age, and overall condition of equipment.
Air handler inspection complete volts amps microfarads within range UV light still functioning condensation line has been cleared. Condenser inspection complete volts amps and refrigeration are within range the system does not have a surge protector would recommend, condenser coil shows heavy oxidation and decay would recommend replacement of system. Tuneup complete this unit is operational at this time.
The Bryant split system was not cooling due to a blown dual capacitor replaced warranty capacitor 45/5. And tested system for proper operation left unit in good working order at this time
The icp split system is not cooling due to a blown capacitor. Replaced capacitor and tested system for proper operation. Checked drain pressures electrical connections etc. left system in good working order at this time
Rival ICD system due to refrigerant restriction system needs pump down vacuumed and flushed customer wants to move forward with repair but wants to talk to the office about writing a post dated check Required Repairs: These are the minimum services required to get your system running today and does not include any recommended actions that I noticed. Technician removed refrigerant disassembled orifice cleaned out and inspected, flushed line in reverse with solvent, vacuumed unit to 220 Âµm for 45 minutes charged unit up with 5.6 pounds of new refrigerant and tested system this system is operational at this time.
Amana ASZ16 Heat Pump 2.5 Ton Installed 2 1/2 ton 16 seer Amana split system installed air handler on brand new all thread hanging kit and I will set up flush copper flush drain modified supply and return plenums hung with heat shield and mechanical fasteners condenser on brand new hurricane rated pad reused existing at Kobe light three thermostat reprogram thermostat to operate properly with new system system held pressure over 400 psi G and vacuum below 500 Âµm started up system and charged to factory spec Insured drain was draining change breakers accordingly and breaker panel walk customer through on how to operate their brand new air-conditioning system customer already paid the balance in full customer satisfied
Diagnosed leak in capillary tube of txv after install found additional leak in evaporator coil. Pulled old evap coil just needs new one put in and nitro tested and vacuum pulled. Put new txv onto new evaporator coil and installed it. Pressure tested to 400 psig and vaccumed down to 400 microns. Verified system was working good with customer before I left. Customer split payment into check and card.
Upon arrival to Goodman split system was not keeping temperature and heat of the day due to system cooling in hot attic air from the return Plenum falling off of the air handler reattached return Plenum to air handler and tested system for proper operation unit is in good working order at this time. Due to rain I was not able to check refrigerant pressures or vacuum drain
Performed routine maintenance on train split system checked drain line electrical connections refrigerant pressures capacitors coils temps etc. found blower wheel with growth all over it cleaned wheel and installed Econo UV light to keep system clean and growth free all else checks OK at this time
System low on Freon when arriving. Completed full leak search on system and found txv capillary tube leaking. Customer wants to go ahead and schedule us to replace the txv, we need to call to see if unit is under warranty.
Found leak in capillary tube of true suction port. Sealed leak and performed a nitrogen test, it held pressure to 400 psi g, did a vacuum test on unit and held at 500 microns. Put 7 pound of Freon in and system is operational at this time with no leaks.
Upon arrival the Goodman split system 1 pound low on 410a refrigerant. Customer had the neighbor put unit in and he has added refrigerant and she has had a lot of problems with 4 year old unit. We signed customer up on a membership and want to build history on the system. We will call and schedule a follow up leak search. Left unit n good working order at this time
Upon arrival system was operational, refrigeration is within range no safety issues or trips. Monitored condenser defrost control board found odd LED blink not code but more links to internal short, tap to control board found contactor disengage momentarily. Suspect intermittent defrost control board failure recommend replacement of defrost control board client has agreed defrost control board paid in full. Due to age of unit client would like to get pricing for a new system replacement appointment set up tomorrow 2 to 4 with Corey. Unit is operational at this time.
Mitsubishi MXZ Floor-Standing Ductless Heat Pump Unit Ductless 3 Ton Started installation of brand new deck with AC systems will return tomorrow to continue working Tore out old AC unit and all ductwork installed for Mitsubishi mini split heads one 12,000 BTU one 9000 BTU and to 6000 BTU installed condenser outside in placement of old existing unit ran brand new copper drain line and calm wire for all units performed started procedures so all systems operating properly to factory spec we will need to send a service tech out to Mesa round with the Kumo cloud in living room unit Kumo cloud not operational would not connect to customers Wi-Fi also will need to return with a 25 amp Amp breaker for mini split system