Absolutely awesome. I highly recommend Total Air. Very professional, polite and patient as I ask a lot of questions. Workmanship was high quality. Definitely my AC company!!
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Very thorough. Very knowledgeable. He took his time to explain everything. Highly recommend him and the company!!!!
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I have always been very impressed with Total Air! My last experience was with Marvin Robinson relating to A/C repair. He is thorough, personable & a pleasure to have in my home. Thank you Marvin! Mary, Largo, FL
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He is a great tech the only thing I didn't like was that he was a eagles fan lol but he is a very talented tech
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Response from Total Air, Inc.:
We are incredibly grateful that you took the time out to leave us a 5-Star review.
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Service technician (Nathan) was great! Informative, efficient and knowledgeable. He has great customer service skills.
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My technician Tom was punctual , friendly and efficient . I would recommend Total Air to anyone needing HVAC work.
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Called out today due to no cooling. Upon arrival I found that the variable speed motor has failed. There is a trust in front of the blower compartment. I pulled the blower housing out at it does hit the trust. Client stated that he’s had several blower motors replaced in the past with no issues. I gave the option for an out of warranty variable speed motor replacement with the module. Client stated he is going to call another company and look for a better price. Please give us a call if you would like us to order the motor and get you back up and running! Thank you for choosing Total Air!
Follow up call Thursday 2-4 to verify charge. Materials added 3lbs 410A Customer said the other day the AC went up in the 80s. Eventually it cooled down again but took a long time. I found some water in the float switch and initially thought it was backed up. Upon further diagnosis I found the evaporator coil to have frozen. This is a straight cool system. Refrigerant levels and delta temperatures are low. Refrigerant needs to be adjusted. Customer agreed to add 3lbs. Unit is now cooling well. Follow up Thursday 2-4 to verify refrigerant levels. Did a spot leak check on the system and didn’t get any hits.
Customer was worried about the ducts being damaged because he had a plumber working in the attic and thought he crushed it but the ductwork is fine just that the room he’s worried about has a longer run compared to the room he is comparing it to with a shorter run
Called out today due to concerns of the the EAC filter not operating properly. I went through the operation of the EAC and how to look for the red LED light which indicated proper operation. I tested system operation. Flushed drain line with solvent. Measured the temperature drop across the coil. Outside I checked refrigerant pressures. Cleaned the outdoor coil. Vacuumed drain line clear from outdoor port. Equipment is operating properly. Thank you for choosing Total Air!
Performed full system maintenance on both systems Check refrigerant pressures and temperature. Took air temperature split at supply and return Plenum. Checked filters both are clean. Air handler interior of system number one is completely clean. Air handler interior of system number two has some dirt/debris. Mainly on the blower wheel. I spoke to the homeowner about needing a cleaning for this blower wheel soon. Checked all wiring. Tested both float switches. Flushed and vacuum condensate drain line on system number two. System number one has a condensate pump. Flushed drain to test condensate pump function. Tested capacitors, compressor amps and outdoor fan motor draws. Capacitor on system number two is a 28 out of 30 µF. . Spoke to homeowner about needing a replacement for this capacitor. Homeowner decided to move forward with adding refrigerant to both Systems. Added 1 pound of refrigerant to each system to reach desired 20° temperature split. The systems are running well at this ti
Called out today due to no cooling. Upon arrival the condenser would not turn on. Found ants charred in the coil of the contacts. I originally attempted to blow the ants off with nitrogen but they have caused too much damage. Replaced the contactor under warranty. Tested system operation. Checked refrigerant pressures. Took amp draws. Made client aware that this machine is approaching the end of it’s expected lifespan. Encouraged him to set up ant bait and spray around the unit to prevent this from happening again. Thank you for always choosing Total Air!
New return duct 14 inch to new 24x12x1 filter back return grille in hallway. New thermostat, new breakers in panel as needed, new hanging kit with rods and brackets, new float switches, new supply and return plenums as needed, flush and pressure test copper line set, all permits and inspections are included. 10 year parts and labor warranty, install hard start kit during install.
Called out today due to no cooling. Upon arrival air handler was running but the condenser was not. Found ants in the coil of the contactor. Replaced the contactor and found that the compressor would not turn on due to a failed hard start. Removed the hard start from the circuit and tested system operation. Checked refrigerant pressures. Took amp draws. Tested capacitor. Measured the temperature drop across the coil. Evaporator coil is impacted with drywall dust due to remodel. I spoke with owner about replacing the contactor, hard start and cleaning the evaporator coil after remodel is done. Client chose to have me replace the contactor today to get the system up and running and then install the hard start next month. Equipment is now operating. This machine is 10 years old and has a compressor that is struggling. Client is aware that the machine is coming to the end of it’s lifespan. Thank you for always choosing Total Air! Contactor and hard start
2nd option - dispatch see notes (pic of bm model/serial number & size taken on site); Upon arrival the thermostat was in the off position & screws missing from the package unit doors. I found that all capacitors were within specs but a failed blower motor. Further diagnostic could be performed after the blower motor is replaced to tell the condition of the package unit 2003 package unit. I also noticed a pitted worn contactor and deteriorating outdoor coils that makes the system run inefficient. Condenser coils get rid of all the heat in the home also, condenser fan motor is leaking oil at the shaft. (See pictures). repairs quoted do not guarantee the system will need further repairs, so we are recommending system replacement options 2003 package unit with a failed psc blower motor. R-22;system has visual issues including oil leaking on the condenser fan motor, pitted contactor & blower motor replacement. Recommended getting a free quote on system replacement options….
Service Call/ Maintenance Performed Today- Filter sizes- 12x24x1 x2 filters Filter Condition- dirty Unit age- 2018;no way left Unit condition- poor Thermostat- t6 On arrival found the following- Unit had hit temperature, a dead capacitor, clogged drain & overflow drain pan full, whole home surge protector…😎, bad uv bulb, green leak die detection found when re charging the system (c pics) Indoor Unit- garage Attica Blower amps- 2.5 Blower Capacitor- na Blower Type- ECM Heat amps- 20 Drain- clogged, restricted at the evap pan Float Switches- working Cleanliness- microbial growth development on the coil Outdoor Unit- heat pump Compressor amps- 12.6 Outdoor fan amps- .7 Capacitors- 00/00 (hard start was good & trying to run the OD fan & compressor Pressures are- 145/356 Refrigerant type- 410a (piston) Superheat- 26 Subcooling- 7.2 Temperature difference- 6 Temp in- 75 Temp Out- 81 Duct Condition- good Insulation in Attic- none Notes- no warranty left in the age
Upon arrival, begin job replacing condenser stand first recovered, refrigerant and disconnected high and low voltage power from system. I next cut out condenser from house and stand and removed from condenser space. Conducted deep cleaning of condenser unit and found it very dirty. It is now clean and coil is clear of any debris. I disassembled old wooden condenser stand and removed. I then constructed a block stand and placed the hurricane pad down along the blocking I connected 2 inch metal strapping down to the foundation and connected hurricane pad, secured, blocking. I moved condenser back to stand and original placement and connected condenser with metal strapping down to hurricane pad. I didn’t braised unit into housing system and reconnected my high low voltage power. I pulled a deep vacuum to 350 µm I didn’t properly charged unit. Upon inspection of air handler I primed drain line and then took temperature split, which I received a 20° temperature see pics. Home is now cooling
No cool, System is less then one year old that we installed, outdoor unit not coming on, diagnosed and found the yellow wire for cooling outside was not receiving voltage, wire has a break in it somewhere, was able to utilize the green wire to take the place of the yellow wire to make the system come on, system also required a maintenance, quoted for our maintenance plan membership and performed maintenance today. You will get another visits for maintenance. I would call and schedule a maintenance visit 6 months from now. System is operational at my departure In cooling mode.
Notes: customer keeps thermostat around 79° in the day and 77° at night. They pour down the drain line often because it tends to back up. Summary: refrigerant levels are slightly low from factory range. Adding 1lbs of refrigerant will get it back up to standard. On the next visit if levels have dropped I suggest a leak search to locate the leak. Based on the age if there is a major repair I’d consider investing towards a new unit instead.
I was called out today because system is not working properly. System is blowing air but not cooling. Family of four with one baby and one toddler. Olivia was previously told that she may have a leak in the system. I performed a complementary leak search and did not find a leak. I found that the capacitor was dead and the compression ratio is very high. I recommend it as an immediate repair to get the system back up and running, was to replace the capacitor, but due to the high compression ratio the compressor is draining the capacity of the capacitor, and therefore the capacitor may not last long until the compressor is replaced , I provided customer with an estimate to replace both the capacitor as well as the compressor. Olivia wishes to have the capacitor replace right now, but wishes to speak to a comfort advisor about replacing the system. The dollar amount paid for the capacitor will be credited towards the purchase of a new system.
One time tune up. Upon arrival to the scheduled system maintenance, was informed the air handler was in the attic and condenser unit is on the side of the house. I pulled off the panel door to the indoor unit and inspected all electrical components connections inside the air handler, collected amp draw and voltage readings off electrical equipment, and check the unit for cleanliness. The air handler unit has accumulated biological growth and will continue to get worse. Recommend installing a Germicidal Ultraviolet Light System to help keep the indoor unit clean including the indoor coil and produce better indoor air quality. The evaporator coil plastic pan is starting to get dirty and blower fan wheel is starting to get dirty. The temperature split is 18 degrees in cooling mode and within normal range. Checked and tightened all electrical components to make sure they were secure and within factory range. Vacuumed the condensate drain line to remove any blockage or debris. The air filte