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I have always been very impressed with Total Air! My last experience was with Marvin Robinson relating to A/C repair. He is thorough, personable & a pleasure to have in my home. Thank you Marvin! Mary, Largo, FL
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He is a great tech the only thing I didn't like was that he was a eagles fan lol but he is a very talented tech
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Response from Total Air, Inc.:
We are incredibly grateful that you took the time out to leave us a 5-Star review.
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Service technician (Nathan) was great! Informative, efficient and knowledgeable. He has great customer service skills.
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My technician Tom was punctual , friendly and efficient . I would recommend Total Air to anyone needing HVAC work.
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The installers were very professional, the worked efficiently and well together. Answered all my questions. Cleaned up when they were done with the install.
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Jon insulated our attic and did a great job and cleaned up upon completion.
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Replace evaporator coil (out of warranty) added 8 pounds of refrigerant back to the system and replace filter dryer.
Upon arrival, the system was in the off position. Turned the system on in cool mode & the OD fan motor wasn’t running but the compressor was. I verified the capacitor & hard start kit. Capacitor was completely drained & the hard start kit was reading 169mf.(weak to only run the compressor). Recommend a bandage repair to get the system running. Bandage repair does not guarantee further mechanical breakdowns. We still need to verify the compressor & condenser fan motors amp draws to see what is draining the starting components. Costly repairs that do not guarantee further mechanical breakdowns, we strongly recommend replacing the unit. Thank you for choosing Total Air… 04/02/24 Capacitor replacement no warranty repair performed today/comfort advisor scheduled for 04/19/24 after 5 pm. (Both homeowners will be home).
I returned to reprogram the indoor control board. Programming was successful. I advise the customer that his system most likely has a leak as his system was severely low on refrigerant. I did a brief check to see if there was anything quickly obvious and was not able to uncover a leak. I recharged the system with 7.3 pounds of refrigerant and comped it for the customer due to his troubles with scheduling. I would like to set up a return visit to come back and check the pressures in 3 to 4 weeks. Please reach out to customer to schedule in that timeframe. Please reschedule for last call for Monday. Board did not come programmed and needs to be programmed with uploader.
Returned to pull and clean evaporator. Once cleaned reinstalled evaporator coil. Pressure tested unit and vacuumed. Refrigerant was contaminated and replaced with new refrigerant. Ran start up procedures and unit is cooling well. Collected signatures and payment. This job has been completed. Thank you for choosing Total Air!
Performed maintenance on Amana system installed by Total Air last March for client who has been in the condo 18 months. Cleared drain line. Air filter and indoor coils clean at this time. Electrical components and refrigerant levels good. Installed a Pure Air X UVC system into unit to control biological growth and protect the home. Total collected 900 paid with Visa. Job complete.
After arriving thermostat was lit and operational. However the inside nor the outside unit will turn on. I tried, jumping the system out at the thermostat wiring and the system still would not turn on. I then went up to the air handler and used a ECM motor tester to turn the motor on manually with the tester and the motor came on By doing so I bypassed the board inside the air handler. By performing test, it indicates that by bypassing the control board the control board is not operational. Control board needs to be replaced under warranty as well as the customer agreed to invest in search protector for both the indoor and outdoor unit
CA scheduled for 03/18/24 Monday @ 10am 03/17/24 - please see service history on November 2023 & todays repair taken for temporary air. (No guarantee) to credit repair amount to be determined by management. Today’s repair included adding 4lbs of r-410a to the system & a complementary leak search was performed valued at $128 today to determine where the leak was…. Pressures & temperatures readings indicated a refrigerant leak. Electronic leak search was performed and detected a leak in the evaporator coil. I also washed the outdoor coils & inspected the evaporator coils. Blocked lower evaporator coils detected & a dirty filter found. I replaced the filter & charged the system back to manufacture specs. With age, condition, and an extensive service repair history we strongly recommend replacing the unit. System is cooling with NO guarantee of the refrigerant leaking out. Costly refrigerant cycle repair outweighs replacement options. Thank you for choosing total air. Leak search Pinpoi
Customer would like to receive an estimate to replace the system. Customer will be available anytime tomorrow.
Customer mentioned system doesn’t seem to be cooling as well. Performed full system tuneup. Refrigerant levels were a bit low suction side and high super heat (piston). The subcool was within range. The blower assembly and Evap coil have debris build up. This can potentially cause low suction and air flow. Customer wanted to clean blower wheel and if it does not improve come back for Evap pull and clean. Once that is completed, further diagnosis may be needed. I also replaced a buzzing Contactor on the outdoor unit to help prevent premature breakdown. I collected signatures and payment. This job has been completed.
Home has two systems, both Trane and both original to the home construction in 2004. Both systems work well at this time and clients have no interest in replacing them. Performed tuneup on both systems. Cleared both drain lines. Both indoor units heavily contaminated with biological growth with severely impacted blower wheels. Both dual capacitors for the outdoor units original and failing. Provided recommendations to have both blowers removed and cleaned, both capacitors replaced, and installation of a Pure Air X UVC system into each indoor unit which client opted to move forward with for 2600. Paid with Visa. Both systems cooling well upon departure. Job complete.
Performed maintenance on Mitsubishi mini split smart system. Client concerned about how loud the indoor split unit is when operating and currently uses 5 inch media air filtration which is creating an air restriction. Biological growth very heavy above the indoor unit inside the supply ductwork and client has bad allergies. Recommended the IAQ 2000 which includes the Electronic Air Cleaner to clean the air as well as decrease the sound and a Pure Air X whole house UVC system to eliminate the growth and protect the home which she opted to move forward with for 1946.50. Cleared both drain lines. Electrical components good at this time and system cooling well upon departure. Collected 1946.50 with Visa. Installed Pure Air X UVC system and will return next week to install the EAC. Size needed: 20/20.
Upon arriving indoor and outdoor unit was not running. Thermostat was blank. I found a high voltage wire, going into the air handler. One leg of the wiring had burnt and separated. Additionally, 12 gauge wire was being utilized going from the disconnect to the AirHandler. The blower motor was over excessively impacted with growth as well as the interior of the cabinet. Customer decided to go with the Band-Aid repair option of replacing the high voltage wire and wish to forgo any type of cleaning or pure air. UV protection inside the unit as the customer is planning on purchasing a new unit by January 2025.
Upon arrival, was informed that the house is being sold and that a maintenance precision tune up is required and outdoor suction line insulation needed replacing. Quoted to perform a precision tune up and quoted to replace insulation foam by the outdoor unit initially, homeowner agreed. Homeowner showed me to the system in the garage and condenser unit is on the side of the house. I pulled off the panel door to the indoor unit and inspected all electrical components connections inside the air handler, collected amp draw and voltage readings off electrical equipment, and check the unit for cleanliness. The air handler unit has accumulated growth and will continue to get worse. Recommend installing a Germicidal Ultraviolet Light System to help keep the unit clean and produce better indoor air quality. The evaporator coil is starting to get dirty and blower fan wheel has started to get dirty. The temperature split is 19 degrees in cool mode and within normal range. Found run capacitor for
Annual membership. Upon arrival to the scheduled system maintenance, I was informed the air handler was in the garage and condenser unit is on the side of the house. I pulled off the panel door to inspect all electrical components connections inside the air handler, collect amp draw/voltage readings off electrical equipment, and check the unit for cleanliness. The air handler unit is free of biological growth. The UV light system has kept the unit clean but it’s due to be replaced because it’s out, quoted and replaced bulb today, now working and is producing better indoor air quality. The evaporator coil and blower fan are clean. The temperature split is 16 degrees in cooling mode and within normal range. Checked and tightened all electrical components to make sure they were secure and within factory range. I then vacuumed and flushed the condensate drain line to remove and blockage or debris. The filter was recently replaced. Checked the system refrigerant charge from the outdoor un
Performed maintenance on three systems. The two Amana systems for the main part of the home were recently installed by Total Air in April and the third unit is an American Standard installed in 2008 for the pool house/ game room. Both new systems operating well with indoor air quality products installed. The pool house system is heavily contaminated with biological growth with a severely impacted blower wheel. Performed thorough cleaning of the blower assembly and remediation of the indoor unit at no charge with installation of a Pure Air X whole house UVC system for 1275. Cleared all drain lines. Air filters all replaced by clients daughter. Electrical components and refrigerant levels good for all systems. Total collected 1275. Job complete.