The install team was wonderful! They worked well into the evening to make sure our new A/C was up and running.
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Absolutely awesome. I highly recommend Total Air. Very professional, polite and patient as I ask a lot of questions. Workmanship was high quality. Definitely my AC company!!
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Very thorough. Very knowledgeable. He took his time to explain everything. Highly recommend him and the company!!!!
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I have always been very impressed with Total Air! My last experience was with Marvin Robinson relating to A/C repair. He is thorough, personable & a pleasure to have in my home. Thank you Marvin! Mary, Largo, FL
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He is a great tech the only thing I didn't like was that he was a eagles fan lol but he is a very talented tech
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Response from Total Air, Inc.:
We are incredibly grateful that you took the time out to leave us a 5-Star review.
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Service technician (Nathan) was great! Informative, efficient and knowledgeable. He has great customer service skills.
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My technician Tom was punctual , friendly and efficient . I would recommend Total Air to anyone needing HVAC work.
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Arrived at the home and spoke with the homeowner. He explained the situation Proceeded with diagnostics and had to set EcoBee thermostat to “Emergency Heat”. This unit is a straight cool. Heat did not turn on on the heat mode/icon. Had to go through the sequence to turn emergency heat on and pulled 35 amps and raised the indoor temper while operating. Tested operation for heat. Repaired access panel insulation
Removed and replaced evaporator coil upon approval. Added liquid line filter drier. Pressure tested system. Vacuumed system below 500 microns. Added 8 pounds 410a. Checked pressures, temperatures, and amp draws. All within factory specifications. This is a fixed metering device. Flushed drain assembly. System is working and draining properly. - Collin
Office: order & will need USB Amana air handler control board M/N: AVPTC61D14BC S/n: 2109403562 Arrived at the home and the homeowner mentioned the issue with the equipment. Equipment has been off since Saturday of last week. Codes were active where unit would not operate. Reset equipment & Began diagnostics, codes ED1 (invalid memory card data)& EB0 (no air handler operation) came visible. Will need to order air handler control board and USB to program existing board. 1. Try to upload program to existing board; if that does not work, 2. Replace with new board.
Arrived at the home and the homeowner spoke about the issue with water backing up. This is a common drain line which is connected to the second floor unit. It seems that it is also connected to the drains for the washing machines for two floors. It also is connected to the sewage system. 1. Began diagnostics of the equipment drain line and vacuumed water from the drain line and it is clear, no debris in the line. Filled with water and backed up again, removed water . 2. Forced air into the drain and water drained and heard gurgling sounds inside the wall where the common drain line is located. 3. Heard water dripping on the other side of the wall and seen it coming out of the drain for the washer. 4. Reconnected the drain line again and it backed up to the unit. 5. Tried to look for any wet spots outside but could not find any. 6. The condenser disconnects have padlocks on them and the equipment are not marked to indicate which unit goes to which condo. If diagnostics were to be p
Found system almost empty of refrigerant. Found leak at indoor evaporator coil. System is not working at this time. Customer approved of work. We will need to order coil and call customer with eta please. Evaporator coil needed Amana Model # aruf31b14ac Serial # 2103387321
Capacitor Arrived to find that the compressor would kick on and the blower would come on, but the outdoor fan would not at their checking out the capacitor I had zero µF for the fan and I had 39 microfarads for the compressor it was a 45/5 µF run capacitor I gained approval from the customer switched it out with a new one check operations. The system is operating properly at this time.
Service call No cool Homeowner explained that the system has been working, intermittently only coming on when the condensate pump fully drains. Condensate pump is installed partially behind the mini split head. Need to return with a second technician to remove the mini split head and inspect the pump to decide if it is clogged or failing.
Replaced indoor blower motor. Took amp draw and temp split. 80° return 64/65° Supply 15-16° split. Tested system and fan motor now shuts off when set to off position. Left unit working and in cooling mode.
Customer renewing membership. Indoor unit will not shut off. Thermostat has proper voltage. Disconnected G from thermostat and indoor fan still runs. Disconnected G at the air handler and does not turn off. Indoor motor needs to be replaced. After replacement full start up procedures needed to ensure nothing else is failed. Supply plenum 60° Return 75° Refrigerant levels appear to be within range.
Office, please schedule with homeowner for repairs after roof has been completed. This repair will consist of at least 4 hrs. 1 man. Inspected copper line from roof damage. 4’ of 7/8” copper line will need to be repaired. Liquid line looks fine as well as the low voltage wire. Found no damage to unit #1. Condenser #2: cond. fan amps; .53. Compressor amps: 3.62.
New plenums, new tstat, new hurricane pad with code approved anchors and brackets, flush and pressure test copper line set, go into attic and seal ductwork wherever leaking, new hanging kit with rods and brackets, new float switch, new 8kw heater, all permits and inspections are in.cuded and attention to detail is paramount. No surprise charges or hidden fees ever. Remove and reinstall u.v. System. 10 yr parts warranty, one year labor.
Upon arrival found bad blower motor. Unable to check pressures, temperatures, and amp draws. Highly recommend new equipment due to age of system, condition of system, and price for repairs. Customer agreed to get pricing for new equipment. System is powered off at main breaker. Not cooling at this time. - Collin
Upon arrival found tripped breaker for condenser. Upon further inspection found shorted compressor. Highly recommend new equipment due to price for repair, age of system, and condition of current system. Customer agreed to get pricing for new equipment. System is not working at this time - Collin
Install part Replaced 40 amp contactor. Replaced turbo 200 capacitor with exact swap. Restarted the system after changing out parts to ensure everything was working properly.