Technician was polite and explained what he needed to do and completed the work in a timely fashion.
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The install team was wonderful! They worked well into the evening to make sure our new A/C was up and running.
Response from Total Air, Inc.:
We're so glad you had a positive experience with us. Thank you for your kind words and support.
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Absolutely awesome. I highly recommend Total Air. Very professional, polite and patient as I ask a lot of questions. Workmanship was high quality. Definitely my AC company!!
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Very thorough. Very knowledgeable. He took his time to explain everything. Highly recommend him and the company!!!!
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I have always been very impressed with Total Air! My last experience was with Marvin Robinson relating to A/C repair. He is thorough, personable & a pleasure to have in my home. Thank you Marvin! Mary, Largo, FL
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He is a great tech the only thing I didn't like was that he was a eagles fan lol but he is a very talented tech
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Response from Total Air, Inc.:
We are incredibly grateful that you took the time out to leave us a 5-Star review.
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Customer said that was leaking in the ceiling. Drainpan was full of water flushed drainline but it was dry. Found out that p trap fell and that’s why water was backed up. And float switch was bad too so it didn’t stop the water. Roved water from drainpan, flushed drainline with water , replaced float switch and kicked on the unit.
Got called out because unit wasn’t blowing cold air Upon arrival the units suction line was completely frozen from air handler to condenser. We will need to come back later today after it thaws out Came back and everything was thawed out. Refrigerant levels were very low. Suction line was at 100 psi so it was causing that refrigerant line to freeze up. With that low of a pressure there’s gotta be a leak in the evaporator coil. With this kind of unit it’s gonna be really hard to find parts for it. And with this old of a unit you are much better off replacing the unit to get a new one under warranty. It’s not worth it paying 4 grand on a 12 year old unit. Chris is on the way to give you an estimate.
Arrived to find system showing fault code at thermostat for fan motor. Condenser will run but fan will not come on. Tried bypassing the board fan would still not run. Blower motor needs to be replaced. Customer has a parts and labor warranty.
As I arrived, the homeowner met me at the door I walked inside and it was pretty hot. I went outside to the outside condenser. I noticed that it was running, but the condenser fan motor wasn’t. I put my hands on top of the motor and it was extremely hot to touch. I turned off the disconnect stop any further damage to the r 22 system, and I highly highly recommend replacement After installing a new capacitor, the system turned back on. I took amp draws and checked all voltage and connection of the unit. I talked to the homeowner about a maintenance program. He’s going to look at his pamphlets from his other install and give us a call back. The system is on his way out. Homeowner is aware as of today. We do have it up and running. I highly recommend replacement. Before any major repair. Condensing coil needs a cleaning Homeowner declined maintenance agreement at this time This unit is on its last life. There still could be damaged to the condenser motor running, but not movin
Upon arrival meet customer at the package unit. He opened the unit and said couldn’t figure it out why unit was cooling. After finishing diagnosing found out that blower wasn’t kicking on . Checked the wiring and found the L connected at t4 which is wrong and it wasn’t getting power . Reconnected the wires and fan came on. Blower fan was really dirty and the pressures on head side were high at 420 post and was making compressor work hard. Customer need to clean blower wheel and condenser coil for unit to operate better or otherwise it will damage the compressor. Customer would like to schedule an appointment for cleaning . Pls call him back.
New thermostat, re-install UV system in new air handler, replace supply and return duct plenums and seal all connections with mastic to prevent future air leaks, replace safety pan and rods and brackets, install two new float switches one in pan and one in the secondary, flush and pressure test copper line set, repair if necessary, install new filter drier, attic has attic light already, install new heat pump outside with code approved anchors and brackets, new insulation on copper outside, reuse disconnect box outside, all permits and inspections are included and attention to detail is paramount. Need 10ft A frame ladder for air handler install.
Very low on Freon R22 18 years old We sent a comfort advisor here around 5:00 p.m.
Customer complained that unit is blowing warm air. After finishing diagnosis found out that capacitor was dead . Also unit is 24 years old and compressor is really hard . Replaced capacitor 30/5 so customer have ac for now but he needs to get a new unit. Customer want to see a comfort advisor tomorrow any time. Call him before we send somebody there
Checked all major components on both units: Freon levels compressor , fan motor , capacitor, cleaned coils,, flushed drain lines,, replaced filters. Based on readings compressor on unit #2 is working hard and is noisy also the capacitor is reading lower that is rated . Recommend compressor overhaul kit to make compressor work smoother and extend compressor life. Also the capacitor for unit #1 is rusty and it creates resistance on electricity flow and need to be replaced too. Other than than everything looks good. Customer declined all the repairs for now .
slim line condenser installation - and raising unit with brackets Richard king on arrival, meet and greet with customer go over Work schedule for the day start tearing out old unit padlock pad cut copper up mount wall brackets genie lift, new 4 ton ream unit on top of wall brackets tiedown four corners to wall mounts run new copper two unit new high voltage to unit nitrogen test 400 psi for 30 minutes. Vacuum down to 500 µm release start up everything checked out and cool to factory specs job is complete. Customer is financing all done.
Arrived to find condenser running, but blower motor not running. System is under a five-year warranty. Will need to find pricing availability for blower motor first thing Monday.
The 24V light bulb was bad, it was replaced. Completed full maintenance on split system Checked capacitor and contactor Checked compressor and fan amps Checked refrigerant level and temperature Took air temperature on supply and return Filter is good Flushed condensate drain System running and operating at this time
Customer said unit is not cooling and wire were exposed. Thermostat wire were damaged and were making shortage and blown the fuse. Replaced 3 ft of thermostat wire and replaced the fuse. Performed start up procedure and noticed that compressor is working hard at 80% capacity and normal compressor works at 60%. Unit is an R-22 system and is older than 18 years old. Recommend customer to get a new unit.
New Wi-Fi T6 pro thermostat, new air handler with new float switches and new coffin box under air handler, new heat shield, modify supply plenum as needed and replace any areas that may have mold/mildew, reinstall u.v. system, inspect and seal any leaking ducts with mastic, flush and pressure test copper line set, exisitng system has a leak so perform acid treatment online set, repair or replace line set if it fails the pressure test, install two concrete pads outside with code approved anchors and brackets, install new u.v. resistant armaflex on copper outside, replace filter drier on line set, vacuum all moisture to under 400 microns before starting system and take a picture, all permits and inspections are included and attention to detail is paramount. Chris Garris 727-621-0543