Technician was polite and explained what he needed to do and completed the work in a timely fashion.
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The install team was wonderful! They worked well into the evening to make sure our new A/C was up and running.
Response from Total Air, Inc.:
We're so glad you had a positive experience with us. Thank you for your kind words and support.
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Absolutely awesome. I highly recommend Total Air. Very professional, polite and patient as I ask a lot of questions. Workmanship was high quality. Definitely my AC company!!
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Very thorough. Very knowledgeable. He took his time to explain everything. Highly recommend him and the company!!!!
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I have always been very impressed with Total Air! My last experience was with Marvin Robinson relating to A/C repair. He is thorough, personable & a pleasure to have in my home. Thank you Marvin! Mary, Largo, FL
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He is a great tech the only thing I didn't like was that he was a eagles fan lol but he is a very talented tech
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Response from Total Air, Inc.:
We are incredibly grateful that you took the time out to leave us a 5-Star review.
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Checked all major components on both units: Freon levels compressor , fan motor , capacitor, cleaned coils,, flushed drain lines,, replaced filters. Based on readings compressor on unit #2 is working hard and is noisy also the capacitor is reading lower that is rated . Recommend compressor overhaul kit to make compressor work smoother and extend compressor life. Also the capacitor for unit #1 is rusty and it creates resistance on electricity flow and need to be replaced too. Other than than everything looks good. Customer declined all the repairs for now .
slim line condenser installation - and raising unit with brackets Richard king on arrival, meet and greet with customer go over Work schedule for the day start tearing out old unit padlock pad cut copper up mount wall brackets genie lift, new 4 ton ream unit on top of wall brackets tiedown four corners to wall mounts run new copper two unit new high voltage to unit nitrogen test 400 psi for 30 minutes. Vacuum down to 500 µm release start up everything checked out and cool to factory specs job is complete. Customer is financing all done.
Arrived to find condenser running, but blower motor not running. System is under a five-year warranty. Will need to find pricing availability for blower motor first thing Monday.
The 24V light bulb was bad, it was replaced. Completed full maintenance on split system Checked capacitor and contactor Checked compressor and fan amps Checked refrigerant level and temperature Took air temperature on supply and return Filter is good Flushed condensate drain System running and operating at this time
Customer said unit is not cooling and wire were exposed. Thermostat wire were damaged and were making shortage and blown the fuse. Replaced 3 ft of thermostat wire and replaced the fuse. Performed start up procedure and noticed that compressor is working hard at 80% capacity and normal compressor works at 60%. Unit is an R-22 system and is older than 18 years old. Recommend customer to get a new unit.
New Wi-Fi T6 pro thermostat, new air handler with new float switches and new coffin box under air handler, new heat shield, modify supply plenum as needed and replace any areas that may have mold/mildew, reinstall u.v. system, inspect and seal any leaking ducts with mastic, flush and pressure test copper line set, exisitng system has a leak so perform acid treatment online set, repair or replace line set if it fails the pressure test, install two concrete pads outside with code approved anchors and brackets, install new u.v. resistant armaflex on copper outside, replace filter drier on line set, vacuum all moisture to under 400 microns before starting system and take a picture, all permits and inspections are included and attention to detail is paramount. Chris Garris 727-621-0543
Customer complaining about airflow in a couple of his vents. Upon inspecting ductwork everything seems good and vents are flowing. Adjusted the vent dampers slightly and got the proper airflow.
System 20 years old R22 The coil looks bad We have sent an advisor tomorrow
Customer is complaining that a chemical smell is coming from ac . It looked like a painting smell and customer has paint in his garage where air handler is also checked inside air handler there was no smell there . Also performed a full evaluation of the system and found out that compressor is working hard and caused the wire going to capacitor to melt . Also it has consumed the capacitor and the reading on it show that is low . The contractor point are burned and also that need to be replaced. Suction pressure was 165 which means is high and txv valve is stuck open which means that valve is bad too. Duct is in a bad shape too. Recommend customer to replace the unit and the ductwork.
Thermostat satisfied at 71 degrees on arrival. Air filter was dirty. Replaced with customer provided filter. CoreSense diagnostics flashing yellow indicator twice indicating compressor tripping. Bypassed CoreSense and error code went away. Subcooling and superheat adequate. Supply and return difference adequate. Customer aware that temp won’t get to 68 degrees. Offered estimate to add more insulation to attic and ductwork. She has to run by homeowner
Customer complaining that unit is not cooling. Checked all major components: Freon levels compressor , fan motor , capacitor, coils , flushed drain line , checked filters. Found out that drain line was clogged and float switch had water in. Flushed drain line and poured water while flushing and also tested to make sure that drainline is draining. Recommend to customer to add drain cleaner device to prevent this happening in the future. Customer agreed to add iflo
Checked all major come on the ac unit: compressor fan motors , capacitor, Freon levels, temp differentials, flushed drain line, checked filter, rinsed condenser coil. Based on readings compressor has start to work hard and recommend to add hard start kit on the unit. Customer agreed . Installed hard start kit. Unit is working good for now
Refrigerant was added to the system in January. System is now no longer cooling and is out of refrigerant. Performed leak search to find leak in the bottom of the evaporator coil. System is under warranty and evaporator coil will need to be replaced as well as 7 pounds of refrigerant added.
Upon arrival found unit operating checked all major components to specifications checked all wiring for loose connections and corrosion also changed out the filter with a new one and flushed the Drain line with water and shop vac upon further inspection found unit had a bad capacitor reading out of range also evaporator is not protected from power surges unit is operating correctly at this time