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Kris was extremely personable and knowledgeable; he found mold in our duct work that we were not aware of and installed the solution.
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Casey Spangler arrived at 3:30 PM Friday afternoon and worked extremely hard for 2-hours to get our primary air conditioner back online. Casey is outstanding!!!!
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Casey arrived very quickly for a Sunday evening emergency call. Casey was very personable, knowledgeable and helpful. He determined the compressor fan motor failed and hopefully a replacement will be available. Thanks
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Out HVAC systems annual service took place today from Total Air. Our technician, Arionna Lunceford, did an outstanding job.
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Tom arrived, very quickly diagnosed and resolved the problem. Tom is a 10 on a 1-5 scale. The challenge was the error message indicated that a temperature sensor had failed and reality was the outside unit was without power. The other opportunity was called yesterday at 10:45 AM, was supposed to receive a callback that did not happen, called 3 hours later and the best they could do was a 12 PM appointment today.
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I can not say enough positive things about my experience. The Price . Quality of information and service were amazing. Thank you
Response from Total Air, Inc.:
We are incredibly grateful that you took the time out to leave us a 5-Star review.
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Raiko did an outstanding job checking out our (2) HVAC systems and was extremely knowledgeable and personable.
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Total Air have been excellent from Rigo’s first visit to all contact with the office and guys on site
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Consultation Code: ENGS36L6D This customer has a mini-split from Home Depot that was underwater. The customer is complaining about a bad smell and poor installation. He wants us to give him a quote to replace it The compressor makes a sound even though it is working Capacitor was low New capacitor was installed Completed full Maintenance on split system Cheched capacitor and contactor Checked compressor and fans amps Checked refrigerant levels and temperature Capacitor Tested float switch Vacuumed and flushed condensate drain Took air temperature on supply and return System running and operating at this time
Came back and customer said it is still leaking. This time is another issue than previous time. There was a spot on copper insulation that looked like it was chewed from a rat and that part was concentrating and was dripping into the attic . Checked the drain pain and drain line and they were dry. Put another piece of insulation and taped it and insulated it good .
Customer said that was water coming from the calling. After finishing diagnosing found out that drain pan was very dirty and was back flowing the water and was leaking from the side of air handler. . Cleaned drainline and flushed it with chemicals . Installed IFLO device to keep it protected from getting clogged again
6-21-25 NM Arrived onsite and found outdoor unit off. Found burnt up contactor, customer approved contactor. Rinsed condenser coil and checked pressures at this time. Customer extremely happy with us. Talked about a surge protector he is interested. Don’t forget to rate us 5 stars on google
Nothing wrong with this system. There's no water in the float switch. Delta T is 18.
The drain was clogged, it was cleaned with drain solve, an iflo and a new float switch were installed, and the condenser coil was also cleaned
Customer stated condenser was not running last evening, but started up again in the early morning. Insured float switch was dry and drain was cleared. Checked breakers and fuses tested capacitor. Checked refrigerant pressures as well as sub, cool and superheat. Checked health of compressor. There seems to be no glaring issues with the system and it is up and cooling at this time.
The customer was not happy with the Nest thermostats and decided to replace them with two Heneywell Pro 5000 Complete full maintenance on two split systems Checked capacitor and contractors Checked refrigerant levels and temperature Checked compressor and fans amps Tested float switch Took air temperature on supply and return Vacuumed and flushed condensate drain Systems are running and operating at this time
Upon arrival found unit off because of secondary float switch unit secondary pan full of water removed the water unit up and running
Found system with water in float switch. Flushed drain assembly upon customer approval. Checked pressures, temperatures, and amp draws. All within factory specifications. System is working and draining properly. - Collin
I did clean drain line, system first floor and second floor system, with drain solve,hot water and vacuum shop, I checked system in second floor temp in supply is 73 return 78 after I’m going to check condenser, compressor don’t work, capacitor is good I tried to install hard start but compressor I don’t work, I checked for ohms is yellow and black is 3,6, black and brown, I think compressor is burn need to replace. Model ASX140241LC Serial 2104226259 Arrived to call and rediagnosed system felt that system had no problems recheck compressor recheck condenser capacitor, contactor, air handler, and thermostat operations. System is running with no problems. I installed a hard start for protective measures to protect the compressor from working so hard system is running properly at functioning time
Found equipment out on a float switch. Removed debris from pan and drain line. Also disassembled rubber slip coupling to gain access to the rest of the pipe. Flushed with water and draining. Removed water from secondary float switch. Estimate for 2-Iflo
Called out today due to odor coming from the mini split located in the daughters bedroom. I found bacterial growth and a mildew smell coming from the unit. I gave options for a one time cleaning and a permanent solution through uv sterilization. I removed the fins and cleaned the blower wheel and coil in place. Flushed drain line. Vacuumed drain from outdoor port. Measured the temperature drop across the coil. Equipment is clean and operating properly at this time. Thank you for always choosing Total Air!
Concern- no cool Cause - clogged drain line. Correction - I clean and clear drain line and drain pan with hot water and vacuum and ensure drain line is flowing also verify system cooling preference by taking all the necessary measurements. Recommendations- I-Flo customer agreed and sing quote.
Install part – float switch Upon arrival, homeowners asked me about a duct cover for their outdoor condensing unit. Unit is on first floor of a two-story patio with a screened in wall. I explained the risks/extra stress that this addition may put on their fan motor/compressor. Homeowners do not want to move forward with this addition today, just needed a price. Installed new primary flow switch. Noticed a small gap from air handler to supply Plenum. Sealed this gap with mastic tape.