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Collin provides excellent customer service, knowledgeable very polite I would highly recommend him.THANK YOU.
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Arrived right on time and didn't rush through their service. Answered my questions
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Wade is a great technician and serviced our AC unit in a professional and friendly manner. It’s always a pleasure to know the tech I will see at my door is Wade!
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Tom sent me an email and text message letting me know he was on his way, on time, got everything done quickly and was super professional. Thank you Total Air!
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Josh is really good at what he does. He takes great pride in his work...
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John did a great job. Explained what should be done and why. Very happy with the service.
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It is nice to be able to trust the work performed on your AC. By technician wade.
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Response from Total Air, Inc.:
Thank you for sharing your kind words with us. It means the world to us and to our entire team!
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Jon was awesome in explaining the filter system and answering any questions I had.
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Jeff Burgess is one of the nicest, knowledgeable professional I’ve seen in a long time. I highly recommend him
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Came to perform one time maintenance. Customer was not interested in signing up for the membership yet cleared drain lines made sure the float switches worked got amp draws check the capacitors one is a 40/5 µF the other one is a 45/5 µF checked pressures systems are cooling and draining properly at this time
Installation of Amana Heat Pump . All work to be performed in a neat and professional manner in accordance with existing codes by trained technicians. 100% satisfaction guaranteed.
Arrived at the home and cleaned the primary drain line and pan. Proceeded to install the IFlo. Downloaded the IFlo for monitoring but had a difficult time to download the app to the homeowners tablet. They will try after hurricane. Equipment is cooling and operating.
System is working and draining properly. Vibration noise is now gone after moving emergency pan under air handler a little bit. - Collin
Upon arrival thermostat was blank and indoor and outdoor unit wasn’t working. Checked breakers, jumped R and G at thermostat, checked power coming in, checked transformer. Disconnected primary float switch, iFlow, and Condensate pump. After troubleshooting found the pump to have failed. Most likely took a surge during the storm. We installed this pump in the Last few weeks. Temporarily installed a 120v pump using the bathroom outlet. Office we will need to come back and install a 230v pump and wire directly into the unit. Customer asked about warranty. Office please verify with storm. Used green sky application ID to add the full price of a new pump and service fee. Refrigerant levels and delta temp are good.
Well, checking the outdoor units on the new Amana 2021 the run capacitor was a 35/5 µF run capacitor I was reading 25/5 µF run capacitor I let the customer know that if this part goes bad that she would not have cold AC she agreed and I changed it out. I also let her know that the outdoor coil on the big unit 2018 Goodman Have a chemical treatment as well as the indoor coil, she didn’t want to move forward with it at this time, but I did educate this customer on the importance of changing the filters I was explaining to her what thickness Merv rating she should get clear, drain lines, checked pressures amp draw, and after I change that run capacitor my readings were more to manufacturer specs. Both of these systems are cooling and draining properly at this time.
Found system low on 410a refrigerant. Found leak at Schrader port. Tightened up Schrader, added cap for port, and added 1 pound 410a refrigerant upon approval. Checked operation. System is working and draining properly. - Collin
Arrived and found system off on float switch while I was here. I mentioned that the coil was very dirty. It wasn’t running down the fins properly water was dripping mid coil. I did a clean in place level two cleaning, and also cleaned and flushed the evaporator drain line this is a straight cool comfort maker 2 1/2 ton checked operations to manufacturer specs. The system is running properly at this time. Thank you for choosing Total Air.
Arrived to do a pull and clean on the blower assembly also to do a tuneup. I removed the blower wheel and assembly cleaned it. Put it back together checked operations. It was working fine. I then cleaned the drain line changed his pure air X air filter checked pressures amp draws, capacitor everything checks out OK the system is cooling and draining properly at this time. This is a 2012 year-old system and it’s starting to show its age. Pull and clean blower assembly
Materials added. Performed PM on downstairs unit only. Checked electrical components, cleared and flushed drain line, changed filter, and checked refrigerant levels. Levels were slightly low. Added .54 lbs of 410 to get readings back to factory range. Our iFlow product will help prevent clogged drains. Customer has had issues in the past. Customer will hold off at this time.
Air conditioning repair. Upon arrival, homeowner explained that for the past few days the system has been working intermittently never cooling lower than 78°. Found thermostat on and both systems with power. Drain line completely clogged and backflowing through float switch. Vacuumed condensate drain line and vacuum out bacterial growth evaporator coil pan. Restarted system after clearing drain line. Advised homeowners to use distilled white vinegar in drain line once a month.
We missed one of the two maintenances for the year membership. Office adjusted renewal dates and the next maintenance is scheduled for December. Checked refrigerant levels, cleared flushed, drain line, checked electrical components, and checked the filter. Rinsed outdoor coil with water. We can do a more in-depth cleaning on the outdoor unit with a chemical treatment. The indoor blower motor assembly is impacted with debris buildup. Cleaning will improve overall efficiency. The UV light inside the cabinet is also not working. Estimate has been added for replacing the UV. 7/26/24 Returned and completed a pull and clean on the blower wheel assembly.
Arrived to find the system blowing warm air on further inspection the condensing unit the fan was spinning on it but the compressor was not kicking on. I checked the pressures and I checked the capacitor. The capacitor was a 45/5 µF run capacitor, and it was reading zero I replaced the 45/5 run capacitor with a new one I hooked it up I checked electrical System started cooling immediately. Had good pressures took sub cooling and superheat. The filter size is a 18 x 24 x 1 I cleared the drain line The system is running properly at this time.
Called out today due to no cooling. Upon arrival I found that the drain line was 100% impacted. I waived the trip charge and turned the call into a maintenance. I did collect for the chemical clean due to the amount of build up. Added solvent followed by 3 gallons of hot water. Vacuumed drain clear from outdoor port. I did clear the 1st floor drain as well. Checked all electronics and motor components. Checked filter. Tested float switch. Coil and blower are clean. Measured the temperature drop across the coil. Outside I checked refrigerant pressures. Took amp draws. Tested capacitor. Spoke with client about surge protection as well as the iFlo. Equipment is operating properly at this time. Temperature will drop at about 1 degree per hour. Thank you for always choosing Total Air!
New thermostat, flush drain line, flush and pressure test copper line set, new pad with blocks outside with anchors and brackets, new disconnect box with new electrical whip, new breakers as needed, all permits and inspections are included, attention to detail is paramount. Chris Garris 727-621-0543 upon arriving at job, meet and greet with customer go over work for the day ended up having the wrong units to fit. Had to call Marques he come out ended up getting his train units to put in 2 1/2 ton straight cool new pad block pad tied down to one new train, straight cool 2 1/2 ton tiedown on top four corners new disconnect, new high voltage, whip everything secured and fasten pictures taken Work completed flush copper line set flush, drain line after tearing out air handler replace new air handler on new stand new drain pan underneath drain pan flow switch in line flow switch after flushing the line and line set and drain hook up both everything is complete after nitrogen test 400 psi ba