Overall Experience
Quality
Price
Convenience
Overall Experience
Quality
Price
Convenience
Overall Experience
Quality
Price
Convenience
Overall Experience
Quality
Price
Convenience
Overall Experience
Quality
Price
Convenience
Because of the higher end energy efficient equipment that you have and the fact that you’re on the water, it is suggested to have some type of surge protection between the power source and the condensing unit. This will aid in protecting the equipment from being shorted out due to any type of power surge. This will also regulate the amount of amp draw that the compressor and outdoor fan take while they are running. Below is an estimate to have search protection added to each one of the power disconnects on the condensing units. Price includes maintenance discount. After customer authorized installation, I installed a RS 50 on each of the higher and condensing units. This is unit number one and number two. Completed maintenance on all three units. Checked pressures, amp draw and capacitance. Only suggestion was to add surge protection, which customer accepted. Rinsed out all three drain lines. Upon leaving, customer asked to show how to connect the Wi-Fi on their thermostats. Helped
System Was not cooling due to being low on refrigerant. Gauged up and found the system very low. After speaking with homeowner, I added refrigerant till the superheat and sub cooling levels were within factory recommendations. Added 9 pounds. System is a 2016. Customer would like to have a comfort advisor speak to them about system replacement. Comfort advisor needs to go into the attic space and see if the ductwork is adequate for a new system. Created an estimate for a comfort advisor as well. Below is the charge for the service call and the refrigerant at the discounted rate.
Upon arrival to the multi scheduled system maintenance, I was shown to the a/h in the garage closet and c/u on the side of the home and mini split in the back living room. I pulled off the panel door to inspect all electrical components connections, collect amp draw/voltage readings off electrical equipment, and check the unit for cleanliness. I inspected the evaporator coil and blower fan and both are free of biological growth and debris build up. The d/t temperature was within normal range. All electrical components were secure and within factory range. I tested the float safety switch and confirmed it is engaged when needed. I tested the heat strip. I then vacuumed the condensate drain line to remove and blockage or debris. I ensured this was draining properly. I flushed with a gallon of water. The c/u system refrigerant charge is within normal range and all electrical components are secure. I collected amp draw/voltage readings. The Mini split delta temperature was within norma
While completing the annual maintenance. It was found that the system was low on refrigerant. After discussing with homeowner and her excepting the suggestion, I weighed in 2 1/2 pounds of refrigerant back into the system based on the superheat and sub cool value. After weighing the refrigerant I created the estimate. While on maintenance I checked pressures, amp draw in capacitance. I checked voltage, temperature Differential, amp draw on indoor fan and heater strip. I also replaced the electrostatic filter that customer had because it was due. Customer was double filtering. Removed all the dirty filters out of the ceiling return grills and wall return grills. Currently only one filter is at the unit. System is on cooling properly at this time. Sent estimate for electronic leak search, also sent estimate for closing all the openings around the 5 to 6 supply grills in her home.
Upon arrival customer told me unit was not cooling the house. I found the breaker shut off on the air handler in the condenser. I turned them on and unit turned on. Then I realize the compressor was not running. I found a bad turbo 200 X. Replace the turbo 200 X And restored AC to home. It was under warranty.
Came out to do maintenance. Checked pressures and found system to be a little low. Checked amp draw and capacitance. After discussing with homeowner, added pound of refrigerant back into system. Checked TD and amp draw on indoor fan motor. Also visually inspected evaporator coil and primary pan. Treated and flushed condensate line. Made a suggestion for indoor air quality with an air purifier and sent estimate. System is cooling and functioning properly at this time
Refrigerant repair. Refrigerator repair was completed. No further leaks were detected within the system. Customer will be calling in on tomorrow to add the additional system to the maintenance agreement and to schedule a maintenance tuneup for both systems at the same time.
I system was a little low on refrigerant. I recharge the system with 3 pounds of refrigerant. Please call customer tomorrow to set up a follow up call to do a full inspection of the system for Monday or Tuesday.
Complete no cool call. I did a full inspection of the hvac system. I found the system to be low on refrigerant. I offered the full system leak search to pinpoint where the leak is coming from to make the repair. I also added (3) lbs of 410a to get the customer cooling until repairs can be made. I cycled and inspected the equipment ensuring proper operation. The system is now cooling to manufactures specification. Our customer will call us if he decides to move forward on the leak search. Thank you for choosing Total Air!
Tear out air handler and hanging kit replace new hanging kit new air handler new drain pan attached to hanging kit hook up existing plenums drain line after flushing copper after flushing, high voltage and low voltage flow switches and line and pan. Change new thermostat tear out old condenser replace new condenser on new pad, tiedown four corners Tyanne copper after the flush nitrogen test copper 400 psi vacuum down to 500 µm hook up high-voltage low-voltage and drain line start up everything running factory, specs, checking and cool and heat mode
Called out today due to no cooling. Upon arrival system was intermittently running. Inspected air handler and noticed the drain line was heavily impacted. Checked all electronics and motor components to ensure equipment is operating properly within manufacture specifications. I found that the capacitor has failed. Fan motor is hot to the touch and pulling maximum amperage. Checked refrigerant pressures. Equipment is 17 years old and well out of warranty. Gave options for repairs vs replacement. Client is aware of the wait time for the motor. Equipment is running at this time but they are aware that it will fail again. A comfort advisor will be out within the hour to give options on machine replacement. Enrolled in maintenance agreement for both units and waived trip charge. Thank you for always choosing Total Air!
Arrived at customers house for system inspection. On arrival customer showed me to air handler unit in garage closet. Unit is equipped with a pure air UV defense system. Bulb is almost to suggested change date. Showed to customer and suggested we change today. Customer agreed. Changed out bulb and unit is now running fine. No water is seen overflow reservoir. Float switch currently working. Unit is creating proper Delta t. Next went outside to condenser. Opened electric cabinet and all wiring was secured. tested components. Contactor sending proper voltage. Capacitor within acceptable range. Unit is not currently equipped with a surge protector. Vacuumed out condensate line and heard good. Vacuum at air handler unit. Next looked at Ductless split unit. Unit was producing proper delta. T. Went through remote control and showed customer different settings. Rinsed off ductless split filters. Coils were clean. Fan wheel was clean. Unit was producing proper delta. T. Outside condenser c
Complete no heating call. After inspection I found the thermostat to be failed not sending the proper signals. I jumped the system out to ensure all parts and components are working properly as well as heating and cooling modes. The customer will buy and install his own thermostat as he wants to go back with a nest and initially installed the first one. Customer is now a prime maintenance member. *See Notes*
Arrived at customer's house for 3 unit system inspection. On arrival customer showed me to air handler units. Started with air handler in laundry closet. Air handler was equipped with UV light. UV light is within dropper date. Inside cabinet is clean. Under evaporator coil is clean. Unit is producing proper Delta T periodrain safety is currently working. Next went to 2 air handlers and upstairs. Checked under both evaporator coils and under both evaporator coils were clean. Both units are equipped with UV lights that have bulbs in acceptable date. Open both air handler cabinets and blower wheels were clean. Tops of evaporator coils were clean. Both units were producing proper Delta T. Both units drained safeties were currently working. Next went outside to condensers. No condensers are equipped with surge protectors. With these units being by water and risen on a porch they are More prone to lightning strikes And electric surges. 2 units are inverters, and one is a standard unit
Arrived at Home for system not cooling. On arrival fan was running in air handler. Went out to condenser and nothing was running. Tested capacitor and capacitor was bad. Suggested customer change and customer agreed. Changed capacitor and system now running fine. Suggested a surge protector to prevent this from happening again and customer agreed. Installed surge protector and unit now running fine. Gave report to customers and customers happy. Suggested customer sign up with taps plan and customer agreed. Collected payment and signatures and left.