Overall Experience
Quality
Price
Convenience
Overall Experience
Quality
Price
Convenience
Overall Experience
Quality
Price
Convenience
Overall Experience
Quality
Price
Convenience
Overall Experience
Quality
Price
Convenience
Flush and pressure test copper line set, t6 thermostat, reuse pad outside, new anchors and brackets, modify plenums as needed, flush drain line, new flat switch, new hanging kit with rods and brackets, all permits and inspections are included.
Arrived at the house, was informed unit #2 Trane heat pump was not cooling, checked system and found it void on refrigerant, quoted to add 2 lbs of refrigerant and perform a leak search to find the leak, quote was accepted, Performed Leak search and added 2 pounds of refrigerant today, found evaporator coil leaking refrigerant at a fast rate would not hold refrigerant, looked up parts warranty and found system still has a parts warranty, indoor air handler has started to accumulate bio growth and in very worn conditions, outside unit is worn and compressor has lost some of its potential to function because when a major leak is present some oil from the compressor does come out as well, gave option to replace evaporator coil and due to systems conditions, cost of ownership and future repair to speak with one of our comfort consultants about replacement. Chris is coming back out.
04/03/24 - No Cool Completely drained capacitor on compressor (overworked, aged compressor that is pulling high amp draws Draining the starting components of the compressor). I removed & replaced the failed capacitor & added a hard start kit to kickstart the compressor on start up. This is a bandage repair to get the system up & running. After the repair I verified the compressor starting & running amps. Running amps are high for the compressor & the refrigerant pressures were within specs. Karen stated that the system had been re charged with R-410a before…. Recommend replacing the aged equipment before costly repairs. First of December 2025, EPA Refrigerant changes will-have manufactures price increases on new ac systems. Thanks for choosing Total Air……
Materials Added Notes: customer renewed membership 2 years for 1 year per Tabatha. Performed full system tuneup. Summary: UVC Bulb is due for replacement and customer agreed to replace. The split system was slightly low on refrigerant. I added 1lbs to the unit. We will check on the next visit and if it’s low again we will need to complete a leak search.
Performed maintenance on ICP system installed in 2022 just prior to client moving into the condo. Upon arrival a foul smoke odor emitted from the ductwork was brought to my attention and the client had interest in his ductwork being replaced. The condo is on the first floor of a two story condo building with no attic access and ductwork is all ductboard which cannot be cleaned. The previous resident smoked tobacco inside creating the issue. Cleared drain line and replaced air filter. Applied deodorizer on indoor coils as a temporary solution. Electrical components and refrigerant levels good at this time. Replaced AAA batteries in thermostat. System running well upon departure.. Collected 49 with Visa. Job complete.,,
Called out today due to water leaking from the condensate pump. Upon arrival I traced water leakage and found two pinholes in the copper lineset. Replaced the copper pipe and found that the spout from the condensate was cracked. Replaced condensate pump as well. Ran two gallons of water through the pump to ensure there was no leakage. Checked all electronics and motor components to ensure equipment is operating properly within manufacture specifications. Air handler is covered in bacterial growth. Blower wheel is heavily impacted with debris and bio growth. Dirty blower wheels decrease system efficiency up to 20% as well as put unwanted stress onto the blower. Measured the temperature drop across the coil. (13 degree spilt… goal is 20) Outside I checked refrigerant pressures and found the system low on charge. Capacitor is out of manufacture specifications. Made client aware of the refrigerant leak and our options for repairs. They are aware that due to them being the se
Because of the higher end energy efficient equipment that you have and the fact that you’re on the water, it is suggested to have some type of surge protection between the power source and the condensing unit. This will aid in protecting the equipment from being shorted out due to any type of power surge. This will also regulate the amount of amp draw that the compressor and outdoor fan take while they are running. Below is an estimate to have search protection added to each one of the power disconnects on the condensing units. Price includes maintenance discount. After customer authorized installation, I installed a RS 50 on each of the higher and condensing units. This is unit number one and number two. Completed maintenance on all three units. Checked pressures, amp draw and capacitance. Only suggestion was to add surge protection, which customer accepted. Rinsed out all three drain lines. Upon leaving, customer asked to show how to connect the Wi-Fi on their thermostats. Helped
System Was not cooling due to being low on refrigerant. Gauged up and found the system very low. After speaking with homeowner, I added refrigerant till the superheat and sub cooling levels were within factory recommendations. Added 9 pounds. System is a 2016. Customer would like to have a comfort advisor speak to them about system replacement. Comfort advisor needs to go into the attic space and see if the ductwork is adequate for a new system. Created an estimate for a comfort advisor as well. Below is the charge for the service call and the refrigerant at the discounted rate.
Upon arrival to the multi scheduled system maintenance, I was shown to the a/h in the garage closet and c/u on the side of the home and mini split in the back living room. I pulled off the panel door to inspect all electrical components connections, collect amp draw/voltage readings off electrical equipment, and check the unit for cleanliness. I inspected the evaporator coil and blower fan and both are free of biological growth and debris build up. The d/t temperature was within normal range. All electrical components were secure and within factory range. I tested the float safety switch and confirmed it is engaged when needed. I tested the heat strip. I then vacuumed the condensate drain line to remove and blockage or debris. I ensured this was draining properly. I flushed with a gallon of water. The c/u system refrigerant charge is within normal range and all electrical components are secure. I collected amp draw/voltage readings. The Mini split delta temperature was within norma
While completing the annual maintenance. It was found that the system was low on refrigerant. After discussing with homeowner and her excepting the suggestion, I weighed in 2 1/2 pounds of refrigerant back into the system based on the superheat and sub cool value. After weighing the refrigerant I created the estimate. While on maintenance I checked pressures, amp draw in capacitance. I checked voltage, temperature Differential, amp draw on indoor fan and heater strip. I also replaced the electrostatic filter that customer had because it was due. Customer was double filtering. Removed all the dirty filters out of the ceiling return grills and wall return grills. Currently only one filter is at the unit. System is on cooling properly at this time. Sent estimate for electronic leak search, also sent estimate for closing all the openings around the 5 to 6 supply grills in her home.
Upon arrival customer told me unit was not cooling the house. I found the breaker shut off on the air handler in the condenser. I turned them on and unit turned on. Then I realize the compressor was not running. I found a bad turbo 200 X. Replace the turbo 200 X And restored AC to home. It was under warranty.
Came out to do maintenance. Checked pressures and found system to be a little low. Checked amp draw and capacitance. After discussing with homeowner, added pound of refrigerant back into system. Checked TD and amp draw on indoor fan motor. Also visually inspected evaporator coil and primary pan. Treated and flushed condensate line. Made a suggestion for indoor air quality with an air purifier and sent estimate. System is cooling and functioning properly at this time
Refrigerant repair. Refrigerator repair was completed. No further leaks were detected within the system. Customer will be calling in on tomorrow to add the additional system to the maintenance agreement and to schedule a maintenance tuneup for both systems at the same time.
I system was a little low on refrigerant. I recharge the system with 3 pounds of refrigerant. Please call customer tomorrow to set up a follow up call to do a full inspection of the system for Monday or Tuesday.
Complete no cool call. I did a full inspection of the hvac system. I found the system to be low on refrigerant. I offered the full system leak search to pinpoint where the leak is coming from to make the repair. I also added (3) lbs of 410a to get the customer cooling until repairs can be made. I cycled and inspected the equipment ensuring proper operation. The system is now cooling to manufactures specification. Our customer will call us if he decides to move forward on the leak search. Thank you for choosing Total Air!