Arionna was great at explaining everything and was able to replace two parts on the same day as our tune up.
Overall Experience
Quality
Price
Convenience
Overall Experience
Quality
Price
Convenience
Arionna is the most kind and caring, knowledgeable AC person, I have ever met! I would definitely recommend her! My AC is back in business!!! Thank you!!
Overall Experience
Quality
Price
Convenience
Very friendly and personable. Communicated the issues well. Very thorough.
Overall Experience
Quality
Price
Convenience
The client decided to call every time he needs maintenance Completed full maintenance on split system Checked capacitor and contactor Checked compressor and fans amps Checked refrigerant levels and temperature Tested float switch Took air temperature on supply and return Vacuumed and flushed condensate drain System is running and operating at this time
Upon arrival found unit off and t stat reading an error upon further inspection found float switch full of water shop vac the drain line and rebooted the system unit is operating correctly at this time
Upon arrival found unit operating checked all major components to specifications checked all wiring for breakage and corrosion also changed out the filter with a new one customer is satisfied with the work performed customer declined all other upgrades to the system unit is operating at this time
System is not working properly. This is a separate issue then why I was here the other day. The compressor is now locked up most likely due to damage from being miswired to capacitor. Wouldn’t have known this the other day because it was working properly after cycling a handful of times. Now the compressor is locked up. Emailed pricing and customer is going to talk everything over with family. - Collin
Found incorrect wiring to capacitor. Wired capacitor correctly. Checked pressures, temperatures, and amp draws. All within factory specifications. Replaced filter. System is working and draining properly. - Collin
Found system off on float switch. Drain line clogged. Flushed drain assembly. Checked pressures, temperatures, and amp draws. All within factory specifications. System is working and draining properly. - Collin
Arrived at the home and the homeowner indicated where the units are located. Proceeded to do maintenance. Checked voltages and amps. Cleaned/flushed drain line. Checked refrigerant charge, sight glass was flashing, found it low 1 lb of R410a. Added: jug 320. Additionally, mentioned to the homeowner that there is growth in the air handler cabinet, installed UV light is no longer operational, an Evaporator clean in place, and that the equipment is 8 years old. They are going to remodel home, so will wait on further estimates.
Customer said the last few days the AC climbs to 87°. Performed full system evaluation and unit is running well at this time. 22° delta temp, refrigerant levels are within range, checked all electrical components. There was a tiny amount of water in the primary float switch. The water may have been backing up later in the day causing the unit to not cool. I removed the batteries from the thermostat and explained to the customer that if this goes blank to check the float. I cleared and flushed the line and pump. There may be an intermittent issue that is happening. Possible further diagnosis needed if customer notices any changes. Left system working and in cooling mode. Customer will hold off on membership renewal.
Upon arriving to the home, the homeowner explained to me that he has seen two faults on his thermostat. One fault indicated no voltage while the second fault indicator blower issue. Proceeded to go to the air handler, and pulled out the float switch cover and found water inside. This indicated that the float switch had knocked out the unit due to a backed up drain line. Set up the vacuum to flush & vacuum the drain line in which debris was present in the vacuum. Then continued on checking the rest of the system. The drain line is running horizontally until it exits the ceiling near the corner of the garage then exits outside. Equipment is running as intended. Filters have been changed out by homeowner. Left estimates for the homeowner for him and his wife to look over to decide what it is that they would like to do. One estimate is for the preventative maintenance, second estimate is for search protectors and UV light.
Called out today due to no cooling. Upon arrival system was tripped on the float switch caused by a clogged drain line. Gave options for a one time flush, preventative maintenance and adjusting the refrigerant charge. Checked all electronics and motor components. Checked filter. Measured the temperature drop across the coil. Took amp draws. Tested capacitor Enrolled client into preventative maintenance. Performed the first tune up today. Added 1 pound of 410A
Arrived for maintenance with EAC filter pack. Replaced EAC filter and left box next to the unit. Piston Goodman unit. A Hardstark kit will help give a boost of power upon start up. Checked refrigerant levels, electrical components, temperature, and cleared and flushed the drain line.
Called out today to perform a precision tune up. Checked all electronics and motor components to ensure equipment is operating properly. Replaced client provided filter. Uv bulb is operational. Re-routed oxidizer wire because client expressed concerns of trouble with replacing the filter. Tested float switch. Flushed impacted drain line. Measured the temperature drop across the coil. Evaporator coil was clean. Outside I checked refrigerant pressures. System is not charged properly to manufacture specifications. I gave the option to adjust the charge. Capacitor is out of acceptable range. Terminals are charred from lizards. Contactor is pitted at the coil. Took amp draws. Removed the fan and cleaned the coil from the inside out. unable to vacuum drain line as it is connected to the wall. The compressor is pulling high amperage. The condenser is in rough shape between the capacitor, contactor, compressor and coil condition. I gave the option to speak with a comfort advis
Customer had unit installed March 2023. Few months after the unit was installed. The compressor needed to be replaced. Upon arriving the unit was operating. However there was a loud clicking sound coming from the compressor indicating that the barons are damaged inside of the compressor. Compressor needs to be changed out once again. After replacing the compressor for the diagnosis will be needed to try to identify why the constant failure of the compressor.
Customer concerned about unit not cooling properly. Unit is 30 years old and and rusty coils and interior components. Located the evaporator coil is compacted and not letting air to breathe properly. Needs to be pulled and cleaned properly to letting air breathe into the machine. Located dirty blower motor is caked with dirt and debris and needs to be pulled out and cleaned properly to ensure good air flow. Located the outside condenser unit coil is compacted and not letting air pass thru coil and breathe properly. Strongly recommend new unit replacement due old age equipment and no warranty. The unit is struggling to cooling the house and require repair cleaning will not extend life to this ac system. I have placed an estimate for cleaning old system. Not recommended on 30 yr old ac system.
Membership is due for renewal. Customer is selling the home. Customer was concerned about a loud noise from the outdoor unit. Unit was sounding normal. Checked all electrical components, Freon levels, and delta t. Cleared and flushed the drain line. System is working well and within normal range. Summary: customer mentioned small gap in supply. We can use a foam spray to seal the top of the supply duct. I suggest a UVC germicidal unit for inside the cabinet to help keep it clean and improve indoor air quality. I collected signatures and payment. This job has been completed. Thank you for choosing Total Air!