Casey and the entire team provided prompt, courteous and professional service. They take pride in delivering 100% customer satisfaction
Tom is personal and professional. He explained things clearly
Excellent service from jon
Tony was our tech and seemed very proficient in diagnosing and fixing our issue. He was friendly, seemed knowledgeable about the issue, and explained what he was doing. We felt he was honest is his appraisal of the issue. We would be pleased to have him to have work on a or air conditioning system again. As to pricing, we wouldn’t know if it was reasonable or not, or what to expect. We have no way to compare. It wasn’t what we would call at all low, but it didn’t break the bank, don’t think it was excessive, and he fixed the issue and we were pleased about that. After all, that’s what we needed. We are happy with Total Air, their responsiveness and willingness to work around your schedule, be on time and communicate with you on their techs arrival time and who the tech is so you know who is coming so you know who to expect. Very easy company to work with. Nice people.
Alex did a great job for us in checking out our system. We will ask for him for future calls, if he is available
Very good service from Matt from total air ac and heating and office staff also! Thank You
Jason and Andy were extremely courteous and knowledgeable! Very prompt and efficient. Thank you. Will highly recommend
Called out today to replace client supplied thermostat. Removed Honeywell pro and installed a google nest. Reconnected the stat to the wifi. Tested system and equipment is operating correctly. Thank you for always choosing Total Air!
Maintenance Completed Maintenance on a vertical furnace system. Checked all electrical components for proper volts and Amp. All components are within factory spec. System pressures and Temps are good. Tested furnace startup sequence. Furnace ignited with no errors and heated perfectly. Drain line clear. Installed homeowner supplied honeywell wifi thermostat. Assisted home owner in setup and tested. Thermostat is working properly. Uvc light is expired. Homeowner wants to replace on next visit. Left system operating normally.
Install 2 ton 15 Seer rude removed old air handler and condenser installed new air handler on existing wall stand flush copper flush drain modified supply Plenum with mechanical fasteners and he chose necessary re-installed a brand new condensation pump removed old pump wired contracting will need to come out to install us 115 V receptacle in closet for condensation pump condenser in existing location on brand new hurricane rated had started system up and charged to factory specs upon start up charge system to factory spec instructed homeowner on usage of brand new AC system change breakers accordingly we will need to have Wired contracting out to install receptacle in closet before the completion of the inspection job is complete besides. Receptacle in closet
Upon arrival customer told me the ac keeps turning on and off. No water in the float switch. Condensate pump is working. I found the compressor over amp and shutting off on heat over load. Comfort advisor coming out to give a quote.
Upon arrival customer showed me a ac unit that was shutting off. Found the float switch tripped. Customer is on the top floor and on a common drain. Had to cut the drain in the condo to clear out with shop vac and water. Repairs pvc.
Upon arrival tenant was not home contacted homeowner he gave me door code which is 2911 found location of thermostat on back west side wall found access to air handler in bedroom closet inspected evaporator for ice buildup did not find any found 24 x 24 air filter dirty and needs replaced located condenser in backyard checked refrigerant levels looked slightly low on refrigerant with dirty air filter in once removed air filter pressures looked normal I suspect the system may have iced up at one point I left the thermostat off and the Fan in the on position for the time being to confirm there is no frost or ice on coil. When the tenant gets home they can turn the unit on at the thermostat to cool and fan in the auto position someone needs to replace 24 x 24 air filter . Also found disconnect bypassed at condenser, cannot shut power off outside, will quote . 16 degree temp split system is running and cooling at this time.
Install 2 ton 14 seer Amana air handler on new Zebrack it modified supply Plenum for peace with mechanical fasteners and he should’ve necessary flushed copper flush drain condenser on new padlock pad system held pressure over 400 psi G and vacuum below 500 µm started system up and charge to factory spec change breakers accordingly installed Honeywell T6 thermostat walked customer through and how to operate their brand new HVAC system customer paid with credit card for balance in full hung permit job is complete
Upon arrival we were shown to an A/H unit in the closet, right away took off door to inspect and check voltage/amperages of all electrical components. Everything seems to be in order, blower fan motor rover amping. Evap coil was clean. Removed clean out T and poured drain cleaner followed by a gallon of water, to ensure drainline was properly draining with unit running. Recommended PureAirX. Walked to front of the house to the C/U and removed door to inspect all electrical components. Compressor over amping. All other components running within factory specifications.
Arrived at home for no cool call. Unarrival customer showed me to air handler unit. Air handler was not putting out any cool. Next went out to condenser and hooked up gauge's. Condenser had almost no free on it. Pointed this out to customer and due to age of unit suggested she get consultation tomorrow. Customer agreed. Customer with prefer consultation to come after 4 o'clock PM.. Sign a customer up for tap's plan and collected service fee and left. Customer happy.
Upon arrival customer showed me an air handler in the closet that needed turned up. The evap coil is clean. Cleared the condensate pump with water. Checked the system for proper amps and voltage. Went to the condenser the check proper amps and voltage. Found the 35/5 Capacitor under factory specs and replaced with a turbo 200
Installed hard start kit and started up unit. Unit started fine. Starting up much easier. Collected payment and signature and left. Customer happy.
Arrived at customers house for system Check. On arrival customer showed me to air handler in laundry room. Filter was a bit dirty. Checked out the delta t and Delta he was just outside of satisfactory range. Evaporator coil was relatively clean. Blower motor and electric cabinet has some dirt on it. Talked to customer about how often he kept his doors open. Customer keeps the door open quite frequently. Informed customer we have electronic filter that can help with the dirt build up due to house condition. Customer just moved to house full-time from Connecticut. All electric wires were secured. Next went outside to condenser. Hooked up gauges and all pressures and readings were of acceptable range. Check contactor and proper voltage was going through. Check capicatir and capacitor was of acceptable range. Started unit manually outside and unit was over amping on Startup. Brought this to customers attention and suggested a hard start kit. Customer agreed. Installed hard start kit. Unit
Performed maintenance 2. Checked all electrical components in system. All components within factory spec for volts and amp draw. Drain clear. Home owner stated that in middle of the day the system struggles to maintain 72 degrees. Pressures are normal. After completing check up, compressor failed to start on first attempt. After reset delay, the compressor began to run normally. Start up amps within acceptable range. Compressor may have built up heat from testing. Condenser unit has a good t200 cap and a headstart installed. Home owner will monitor and notify us if the unit has any further issues. Left system cooling properly at this time.
Found not cooling due to failed blower motor. Need to send customer pricing on blower motor replacement. Also I advised office will call to scheduled Corey to come and quote new system replacement.
System not cooling due to a burnt wire going to the capacitor. Fixed wire and unit was working. I noticed that the capacitor was getting low so I recommend a new capacitor while we were here and he agreed. Unit working properly at this time.