They kept in constant communication, when running late. I will definitely use them as my A/C people.
Response from Total Air, Inc.:
It was a pleasure serving you and your family. Thank you for sharing your kind words with us. It means the world to us and to our entire team!
Overall Experience
Quality
Price
Convenience
Wade arrived within the allotted time. He was polite, friendly and professional. Carefully examined my system and advised that it was operating satisfactorily.
Overall Experience
Quality
Price
Convenience
Brian was professional, considerate and explained things in simple terms.
Overall Experience
Quality
Price
Convenience
Overall Experience
Quality
Price
Convenience
Overall Experience
Quality
Price
Convenience
Overall Experience
Quality
Price
Convenience
Overall Experience
Quality
Price
Convenience
Very courteous and professional
Response from Total Air, Inc.:
Thank you so much for your 5-star review! We will share this with the team to let them know to keep up the amazing work.
Overall Experience
Quality
Price
Convenience
Overall Experience
Quality
Price
Convenience
Casey and the entire team provided prompt, courteous and professional service. They take pride in delivering 100% customer satisfaction
Overall Experience
Quality
Price
Convenience
Tom is personal and professional. He explained things clearly
Overall Experience
Quality
Price
Convenience
Overall Experience
Quality
Price
Convenience
Overall Experience
Quality
Price
Convenience
Tony was our tech and seemed very proficient in diagnosing and fixing our issue. He was friendly, seemed knowledgeable about the issue, and explained what he was doing. We felt he was honest is his appraisal of the issue. We would be pleased to have him to have work on a or air conditioning system again. As to pricing, we wouldn’t know if it was reasonable or not, or what to expect. We have no way to compare. It wasn’t what we would call at all low, but it didn’t break the bank, don’t think it was excessive, and he fixed the issue and we were pleased about that. After all, that’s what we needed. We are happy with Total Air, their responsiveness and willingness to work around your schedule, be on time and communicate with you on their techs arrival time and who the tech is so you know who is coming so you know who to expect. Very easy company to work with. Nice people.
Overall Experience
Quality
Price
Convenience
Alex did a great job for us in checking out our system. We will ask for him for future calls, if he is available
Overall Experience
Quality
Price
Convenience
New air handler and ac, new float switch, new basic thermostat, flush and pressure test copper line set, repair if needed, permits and inspections included, and attention to detail is paramount. Chris Garris 727-621-0543 upon arrival this morning, meet and greet with customer drove over Work scheduled for the day get started tearing out unit had to get a new front draw. Unit brought out to the job tear out old unit flush copper line set from roof down to unit new front draw unit on bracket wall hook up Plenum chemically fasten into heat shield and unit hook up high-voltage low-voltage, drain line label mastic and seal unit upstairs on roof tear out condenser on roof jack replace new condenser hook up copper high bolt, low volt tiedown, four corners nitrogen test cover line set after flushing weld into unit nitrogen test for 400 psi for 30 minutes. Vacuum down to 500 µm change out thermostat start up check cooling heat modes 20° split charge to factory specs change breakers to factory
Customer said that unit start creating ice on the evap coil. Checked the pressures and they were low. Unit has a Freon leak and it is 12 years old. Also filter dryer , fan motor capacitor and contractor are all rusty up and suction line insulation is ripped off. Customer need a new unit. Comfort advisor is scheduled .
Compressor shorted to ground. Unit is 16 years old and R 22 system. Parts and refrigerant are obsolete. Customer needs to speak with comfort advisor.
It was detected that the drain was obstructed and that the float switch was not working properly The drain was cleaned with drain solve and the float switch was replaced Completed full maintenance on split system Checked refrigerant levels and temperature Took air temperature on supply and return Checked capacitor Checked compressor and fan amps System running and operating at this time
Customer purchased membership per Collin on 3/5/2025. Performed 1st inspection with membership plan. Unable to check outdoor unit because of storage in that closet. Customer approved of me just checking the air handler and cleaning the drain line. Checked temperatures and amp draws. Flushed drain assembly. System is working and draining properly. Highly recommend replacing filter ASAP. – Collin
Customer purchased 2 memberships per Collin on 1-10-2025. Insulated copper on minisplit that has caused wall damage. Checked operation. Will need to return for iaq and cleaning. - Collin
Installed pure air x dual uvc lamp. Cleaned evaporator coil. Checked all operations. System is working and draining properly. - Collin
Membership maintenance Checked all wiring tested float switch function. Took indoor blower motor amp draw. Took air temperature split at supply and return. Filter does not need to be changed at this time. No microbial growth found on unit interior. Blower wheel evaporator coil clean. Took compressor and outdoor fan motor amp draws. Checked refrigerant pressures and temperatures. Tested capacitor microfarads. Capacitor was low reading 31 out of 40 µF. With homeowners approval replaced this capacitor with a turbo 200 during today’s maintenance. After replacing capacitor switched breaker back on and breaker failed. With homeowners approval got a new breaker 60 amp square DQO from City electric and replaced today. After replacing breaker ran system in cooling and stayed until system cooled the home from 80 to 77° to ensure everything was working properly. The system is running well at this time.
I performed full maintenance systems gas furnace, I checked amps in blower motor, condenser fan and compressor everything is normally, I cleaned drain line with hot water, I checked air filter is clean, coil ic clean, blower is clean, condenser fan and compressor working normally, level refrigerant is normally, capacitor is low, costumer agreed to replace and I installed turbo 200 with 5 years warranty, now system operated normally.
Call out today to replace elite UV bulb. Turned system on after swapping out bulb to ensure everything was working properly.
I did not find a water leak, the water leak was three days ago from the storm, the problem is the insulation of the roof, the system works perfectly
Arrived to perform maintenance. This 2022. Ruud Straight cool air conditioner. The system is very very clean. There is already three recommendations on UV lights. and surge protector customer is happy with the way the system is running. I made sure his condensate pump was clean. I flushed it with a gallon of hot water. He takes very good care of his system. I did let him know that his capacitor was in range, but it was just a little weak. I let him know that if he were to put a hard start on it, it would help him with the longevity of the capacitor, and on the compressor installed hard start kit. Took a picture of it, added it to Notes check pressures amp draws. System is running perfectly at this time.
Concern - poor cooling on Rheem furnace. Cause - needed charge adjustment. Correction- added one pound of 410a. Recommendations- today I preformed tune up but I recommend maintenance contract.