Amazing and friendly service - they always come out when scheduled!
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Overall Experience
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Overall Experience
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My AC went out on a hot June day. Brayden came out ahead of schedule and had it up and running in no time! Amazing service and cost less than I expected - thank you again so much!!
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Overall Experience
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Overall Experience
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I am in the process of selling my current home and buying a new one. On the last day of our inspection deadline on my new home, I needed a very fast second opinion to a potential AC issue. I called Total Air and explained my situation and within an hour, Jason was at my door ready to assist us! Jason took the needed time to inspect the system and give us a recommendations to what is needed. So impressed with their response time, I have already scheduled the work needed when we move to our new house. Great job guys!
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I always ask for Brian as he is the best tech. Knowledgeable, courteous and friendly 😀
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Overall Experience
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Unit not cooling due to bad capacitor. Replaced capacitor under warranty. Unit cooling properly at this time.
Unit not cooling due to failed defrost control board. Pressure switches and reversing valve all have continuity and are not being tripped. Need to call Monday to replace control board under warranty. Unit not cooling at this time.
Upon arrival found system almost empty on refrigerant. Gave options and we added 9 pounds of 410a refrigerant to the system. Corey will be out Monday between 8am-10am to give an estimate on replacing the system. They are aware that the refrigerant may leak out. Left system in working order.
Upon arrival unit is operational no codes no issues found technician monitored system for 15 minutes this unit is operational.
Unit not operating properly due to being low on refrigerant. Added 1 pound of R22 to get them cooling for a few days. Need to perform a full system leak search or talk about replacement on the unit. I informed her about how things can get costly for these repairs and that it’s not smart to repair an old system like this she is interested but wants to most likely move forward with a leak search.
System low charge. Coil is decayed. Recommend replacement considering age.
System not running due to clogged drain line. Cleared drain line and system running at this time. Used this visit as customers first maintenance. Need to put a note to heavily clear drain line on next maintenance due to it being such a long pvc line set.
Upon arrival client advised technician that diagnostics will not be necessary on third unit. Conducted to indoor head unit cleanings and one condenser cleaning. Cleared both drains to head unit unit is operational at this time.
Required Repairs: These are the minimum services required to get your system running today and does not include any recommended actions that I noticed. Upon arrival customer stated the home was getting warm on Saturday set to 74 reading 78. Customer cycled the Nest thermostat and system has been working fine since. Cycled and inspected equipment. Found system in good working order upon arrival. Cleared drain to ensure unit is draining properly and customer is almost due for a p.m.
A/C unit working properly upon arrival. Customer self cleared drain line and he explain the issue as a backed up drain line. He said indoor unit was shutting on and off throughout the day. I verified blower motor wasn’t over amping and I listened to it cycle on and off multiple times. Leading me to believe the only issue was a drain line clog. I also saw that the drain line had an improper pitch. If this happens again drain will have to be rerouted or redesigned. Required Repairs: These are the minimum services required to get your system running today and does not include any recommended actions that I noticed.
Performed full system tune up. Checked all pressures, amps, volts, and electrical connections. Customers system was in good shape, coils were clean, and all electrical components operating within spec
Performed full system tuneup. Verified pressures, amps, and all electrical connections. Cleared all drain lines. Both coils were clean and system is performing perfect.
Upon arrival checked motors, electrical components, and pressures. Cleared drain line and added Nubrite to system. DeltaT at 20 degree split. 3 story condo with AU in attic. Gave customer FOLDER. Uploaded information. AU sticker not on unit. NA. Tried to call Carrier but too long hold time. Left system in good operating condition.
Recommended Repairs: This includes the minimum required repair to get your system running today and recommended service items that I noticed also need attention. I am able to complete these tasks today at a discounted rate, shown below. Cycled and inspected equipment. Found drain line completely restricted. Used drain solve to clear restriction. Left system in good working order.
Upon arrival system not operational thermostat blank inspected drain safety, found it activated. Cleared drain. Unit operational at this time.