Overall Experience
Quality
Price
Convenience
Overall Experience
Quality
Price
Convenience
Overall Experience
Quality
Price
Convenience
Overall Experience
Quality
Price
Convenience
Overall Experience
Quality
Price
Convenience
Amazing and friendly service - they always come out when scheduled!
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My AC went out on a hot June day. Brayden came out ahead of schedule and had it up and running in no time! Amazing service and cost less than I expected - thank you again so much!!
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I am in the process of selling my current home and buying a new one. On the last day of our inspection deadline on my new home, I needed a very fast second opinion to a potential AC issue. I called Total Air and explained my situation and within an hour, Jason was at my door ready to assist us! Jason took the needed time to inspect the system and give us a recommendations to what is needed. So impressed with their response time, I have already scheduled the work needed when we move to our new house. Great job guys!
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I always ask for Brian as he is the best tech. Knowledgeable, courteous and friendly 😀
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Replace warranty control board. Cycle and inspect equipment. Unit is in normal operating condition. Job complete.
On arrival unit was not running. Check thermostat And thermostat was set to on. 24 V was coming from R into the board but not distributing anywhere. Bypass board and unit turned on. Diagnosing is bad board. Will look to get price and availability for new board and reach out to customer when found. Customer got £1 of free on ad and signed up for tap senior plan. Collected payment and signature and left. Customer happy.
Arrived at customer's house for a system inspection. On arrival customers showed me to air handler unit. Air handler unit was clean. Next went downstairs to condenser and hooked up gages. Pressures and readings were showing signs of low freon. Pointed this out to customer and suggested we add some. Customer agree. Added one pound of free on before pressures and reading started looking correct. Contactor sending proper voltage. Capacitor within acceptable range. Unit checks out. Collected payment and signatures from customer and left. Customer happy.
Install 3 ton Unit 14 seer new pad new condenser whip new air handler new float switches new drain pan everything new is all going well collected a payment and customers very happy.
Upon arrival customer told me the air was not blowing but the outdoor unit is running. Went in to the attic and checked the run capacitor and it was good. Found the green wire loose out of the wire nut. I put all the wire back together and fan came on and unit is running. Restored AC to home. Recommend to have home comfort advisor come out because system is old and rusting. Customer Denied at this time.
Arrived at customers house for system inspection. On arrival customer showed me to air handler unit. Open up cabinet and saw bio girls on top of evaporator coil. Under evaporator coil is clean. Gross on the motor housing. Next went up to condenser and hooked up gauges. All pressures in readings were a satisfactory range. Contactor sending proper voltage. Capacitor with in acceptable range. Unit was amping high on Startup. Pointed this out to customer and suggested hard start kit. Customer agreed. Installed hard start kit. Unit now starting up much easier. Check in with customer and customer was pleased with work done. Collected payment and signature and left. Customer happy.
Replace leaky condenser coil. Warranty Coil replacement added 3 lb r410a refrigerant. Vacuumed pump line set and condenser. Added refrigerant and checked start up components. Checked unit operation and inspected condenser coil unit. Unit is cooling well and drains at this time. Customer is satisfied with service repair.
Customer concerned about unit not cooling properly. Checked blower motor operation and inspected evaporator coil condition. Located frozen up unit in air handler. Checked refrigerant levels and check test start up components. De-ice evaporator coil and checked refrigerant levels. Located leaky condenser coil. Visible leak on front of unit. Needs coil replacement. Unit is cooling well. Air temp condenser unit coil M# vs4be-024ka S# vsf170803856 Reclaim refrigerant and coil replacement Please follow up in 1 month ( read note)
Upon arrival customer told me the ac was leaking that we just installed and leaking into the water heater pan. The ac was not leaking into the pan and the condensate has its own common drain with 3 other condos. Nothing wrong with the ac it is a plumbing issue.
Upon arrival customer told me the ac was not working only blowing out warm air. Went to the condenser and it was not running. The core sense was on lock out. Pulled the red wire off to reset. Also checked the 45/5 capacitor and it was bad replace the 45/5 capacitor under warranty.
Complete no cool call. Upon diagnosis the system was low on refrigerant. I installed (1) instant leak seal treatment. I added (3) lbs. of 410a refrigerant. Cycle and inspect equipment. System is in operational order at this time.
Customer concerned about unit dirty and not cooling properly. Checked blower motor operation and inspected evaporator coil condition. Clogged coil and dirty blower assembly. Need ultimate p/c cleaning. Pull and clean blower wheel, coils cleaned rinse and sanitize. Condenser coil rinse and cleaned. Customer to follow up with estimate cleaning. Emailed estimate to customer to present choices and descriptions.
Complete mini split cleaning. Remove blower wheel and clean. Install mini split bib kit and clean evaporator coil. Re assemble unit. Wipe down all plastics and wires. Unit is clean and in operational order.
