Overall Experience
Quality
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Overall Experience
Quality
Price
Convenience
Amazing and friendly service - they always come out when scheduled!
Overall Experience
Quality
Price
Convenience
Overall Experience
Quality
Price
Convenience
Overall Experience
Quality
Price
Convenience
My AC went out on a hot June day. Brayden came out ahead of schedule and had it up and running in no time! Amazing service and cost less than I expected - thank you again so much!!
Overall Experience
Quality
Price
Convenience
Overall Experience
Quality
Price
Convenience
Overall Experience
Quality
Price
Convenience
I am in the process of selling my current home and buying a new one. On the last day of our inspection deadline on my new home, I needed a very fast second opinion to a potential AC issue. I called Total Air and explained my situation and within an hour, Jason was at my door ready to assist us! Jason took the needed time to inspect the system and give us a recommendations to what is needed. So impressed with their response time, I have already scheduled the work needed when we move to our new house. Great job guys!
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I always ask for Brian as he is the best tech. Knowledgeable, courteous and friendly 😀
Overall Experience
Quality
Price
Convenience
Customer had an inspection for the house they are in the process of buying. Inspector wants copper that penetrates the roof to the condenser re insulated. As well we are going to Re insulate the copper line from the ceiling to the air handler. Service call fee
Upon arrival customer showed me an ac unit in the garage that needed tuned up. Cleared the condensate with nitrogen and water. The evap coil is clean. Checked the system for proper amps and volts. For a 24 volt uv Bulb bad. Mentioned it to the customer and replaced the bulb. Went to the condenser and checked for proper amp and voltage. The capacitor is in good readings. We have a Delta T of 19 degrees
Customer concerned about fault error code on thermostat. Error 75. Checked operation and located low refrigerant charge level low. Visible leak showing on refrigerant tube leading to heat sink on master control board. Needs level 1 refrigerant leak repair with refrigerant recovery and thermo paste to be reattach to master control board heat sink. Called Amana tech support (Wilson) to confirm repair for heat sink tube. Heat sink tube repair and checked operation. Unit cooling and drains at this time.
Arrived at customers home for system inspection on two units. On arrival customer showed me upstairs 2 unit in closet. Check Delta T and delta T was not a satisfactory range. Evaporator coil was clean. Change filter for customer. Blower motor and electric cabinet were clean. All electric connections were secure. Nets went outside to condenser and hooked up gauges. Pressures and readings for showing signs of low freon. Show this to customer and customer acknowledged. Suggested we get Freon put in customer agreed. Put in about 2 pounds of freon until pressures and readings were looking correct. Contactor with sending proper voltage. Capacitor was within acceptable range. Next to check the downstairs unit. Turn down unit in delta T was an acceptable range. Evaporator coil was relatively put in. Blower motor and electric cabinet where relatively clean. All electrical connections were secured. Next route to unit and hooked up gauges. Pressures and readings were showing acceptable range. Pro
Performed preventative maintenance on the system. Cleaned drain, checked coils, tested/inspected electrical components, checked refrigerant pressures, and tested operation of the system in both heating and cooling mode. I found the the run capacitor on the condenser was weak so we replaced that. The system is currently operating correctly in both modes. This is an older unit I made the customer aware of this.
Performed to mini-split disassemble and clean and installed for Mini Split u v lights. Cleaned up area after work was performed and showed customer. Customer was thrilled with work performed. Collected payment and signatures and left. Customer happy.
Customer had another company replace the duct system in the house. The two vents in the Florida room they rigged in a way that is choking off airflow and pushing it to the living room and kitchen. Customer would like this fixed. They also downsized the duct he would like the two 5†duct replaced and re-ran with 6â€. This is a very tight space and tough job the only way I see to do it would be to cut access points in the Florida room ceiling.
Re- Build supply plenum. Will need to email Roy invoice. Customer satisfied !
No cool. On arrival, found faulty pressure switch with open circut preventing contactor from receiving voltage. We bypassed pressure switch for cooling. Homeowner signednup for maintenance program. We will need to give quote on replacing pressure switch. Both switch hes have been relocated by a previous company and are now attached to king valves. We will also need to schedule the first maintenance to be done. Left system cooling at this time. Customer wrote check for 150.00 balance was 148.95.please credit difference
No cool. Homeowner stated that unit was not running the condensor unit. Both units show no error/fault codes. I was unable to replicate this problem. I did however find the charge to be off and system had to degree split temp in stage 2. I added 1 lb. Of 410a to adjust charge. System now has a split temp of 20 degrees. If charge is low an a future maintenance or service call, start a leak search. Tested and cycled condensate pump. The pump is ok. Left system draining.and cooling properly at this time.
Performed condenser coil clean. Remove as much plant debris as possible from coil. Thoroughly rinsed coil and Cleared built up debris in drain holes at bottom of unit. Pressures have returned to normal and unit can properly drain rain water through the bottom. Left system cooling properly at this time
On arrival found supply plenum saturated with water from evap pan. Bio growth preventing the air Handler from draining correctly. Cleared drain line and evap pan of growth. Installed pure x UV system to prevent bio growth from forming in the plenum and duct work. Cleaned all accessible surfaces in the air Handler of bio growth. Home owner purchased maintenance membership. System is now draining and cooling properly. Office to schedule follow up to check plenumsnhave dried and to preform 1st maintenance. Customer would like jeff (me) to follow up.
Customer signed up for TAPS maintenance program. Did full system maintenance. Found weak capacitor. Replaced with t200 cap with 5 year warranty. All electrical and mechanical components are within factory spec. Cleared drain line. System dra iij ming and cooling properly at this time. All apts jeff only*
Unit not cooling due to a failed capacitor not turning the compressor over. Replaced capacitor and unit started running and working properly. Pressures looked good on system and cleared drain line out while I was here. Left system in good working order
Upon arrival customer told me the a was not kicking on. The unit is on the roof and it is a package unit. Pulled the covers off and found the low voltage wire broken. I cut-the wire and respiced the low voltage wire. Turned unit on and everything started working. I seen the contactor had some pitting and burn marks and also checked the capacitor it was reading low. Went to talk to customer and recommend those to be replaced also. I replaced the contactor and capacitor. We have a delta T of 19