Complete no heat call. I did an inspection of the hvac system. The system is completely down as the indoor fan motor has failed. The system is still under warranty. The customer approved for the replacement of the motor. The office will reach out with a time frame once the part is sourced. Air handler data info: Model- FX4DNF025 Serial- 1016A72857 To help prevent a motor failure in the future I have recommended adding surge protection devices on both the air handler and condenser. There are (2) Uv systems installed at the air handler. The pure air x system is working properly. The Top-tech 24v system has a bulb that is dead. I informed the customer of this and added an estimate to replace the bulb. System is down until repairs are made. I talked to both the owner and property manager. I have updated them with the findings. The owner advised me she will pay online. Thank you for choosing Total Air!