Quality service

Glenn from Dayton, OH

Polite, efficient, respectful, knowledgeable.

Great service

Tim from Dayton, OH

Tony does a great job- online, efficient, polite.

Excellent response time to provide a quote

Mike from Dayton, OH

Impressed with their salesman Jim Ault. Very knowledgeable and patient when he provided a quote for new furnace and ac. Reasonable pricing offered.

Excellent service from estimate to installation

Glen from Dayton, OH

Top notch company from start to finish.

Great service

Michael from Dayton, OH

No Show on Pre-paid Maintanance Agreement appointment

Joe from Dayton, OH

We're paying $72 per month for two home HVAC system maintenance agreements. Logan Services installed the units, and the reason we move to Watkins for our maintenance agreements is that Logan repeatedly re-scheduled the pre-paid service call to provide service to fee-for-service calls (excuse labor resource issues). The pre-paid program was sold as providing "priority service calls" at both Logan and Watkins. Became clear to us that the pre-paid service calls were just a method to fill unscheduled time. Well, we "had to" reschedule our Watkins' scheduled maintenance call because of Watkins labor issue. Oh, and by the way, I rescheduled work to accommodate Watkins service window, Watkins called just hours before to announce the "No Show".

Excellent service

Mishler from Dayton, OH

Excellent Service

Nicole from Dayton, OH

Doug was prompt, knowledgeable and kind!

Outstanding service!

Molly from Dayton, OH

Tony was respectful, educational, easy to talk to and patient with me as we discussed options regarding a leak in our HVAC unit. He kept our house clean and used shoe coverings consistently in our home. He was great at explaining what was going on in our unit and gave us reasonable solutions.

Nick is an asset to Watkins

Bill from Dayton, OH

Nick did a fine job today. Very knowledgeable and very courteous. I’m happy that the system check out occurred on time and was notified 15 minutes ahead of his arrival.

Great

Robert from Dayton, OH

Very nice young man. He was very professional called us before he was gonna get here which I'd appreciate that

Annual Checkup

Leonard from Dayton, OH

Ryan was very thorough. Good communicator.

Very knowledgeable -- excellent job!

Kevin from Dayton, OH

First time customer. Great experience!

John from Dayton, OH

I was in the market for a full replacement of my old furnace and air conditioning unit. Rob N. from Watkins was able to assess what I was looking for and proposed a couple options that were right in line with what hoping for. The cost came in lower than the other estimates I had received, which was great given their reputation as a top tier HVAC business. I was able to schedule the new HVAC installs in a timely fashion and the crew that actually did the install were finished in a single day (in around 7:30am and out by 4pm). Communication through the whole install process was great and Rob did a follow-up visit to ensure everything was working as expected. Would definitely recommend them for their quality and professional service at reasonable prices. Very happy with the results and feeling less stress now having a new unit and a solid company supporting it.

Excellent Service!

David from Dayton, OH

Always provides excellent service and I love that they text me to schedule my scheduled maintenance check up appointments that is included in my service plan.