The tech did a good job but it cost way more than the repair should have been. The cause was a loose wire which caused a short. The furnace was installed less than 2 years ago and wasn't secured properly when installed. I don't feel I should have had to pay as much as I did because it was was a faulty install.
Reliable, on time, professional, and excellent service.
Very professional and willing to take the time to diagnose. So far happy with the result . Haven’t received the invoice yet.
I received an excellent explanation of the problems our system has.
90 degree temps and Nicholas diagnosed, replaced a part and had our a.c. running in short time. What a pleasant and informative tech Nicholas is. He advised me on outdoor maintenance/cleaning of the compressor. He called to inform us that he was arriving even earlier, which made us very glad! Nicholas is an excellent asset to Watkins Heating/Cooling, and hopefully other techs follow his stellar professionalism. Thank you!
Tony was very friendly and informative. Answered my questions about issues and explained things that needed to be done. Knowledgeable about what needs to be accomplished and was quick to finish the job.
Such great service. Very thorough and efficient in his work.
Nick was extremely professional and knowledgeable.
I found all interaction with Watkins' representatives VERY professional and satisfactory. Lucas, as the sales and comfort specialist was exceptional at understanding what we needed/wanted and tailoring a competitively priced system to meet it. Follow up was great and made it clear that Watkins was keenly interested in ensuring the system was working well and that we understood how to operate our investment to our satisfaction and comfort. The installation crew (Ryan and Doug) were SUPERB. Efficient, hard working, helpful, courteous, clean and very proficient in the skill (and art) of installing the system with precision. Very clean job! Thank you!!
Just wanted to give a shout out to Ryan and Doug for the very professional and helpful FULL replacement of our home's HVAC system. They were prompt, knowledgable, approachable, clean, courteous and simply put, VERY competent. After living and working in Germany where taxi drivers typically drive Mercedes, I observed that there is very sound logic in investing in a quality product that will last. I expected that from the equipment, but was very pleased that it extended to the installers themselves and the quality of THEIR work. Well done Ryan and Doug and well done Watkins.
My house has two HVAC units and this is my second time using Watkins to install my downstairs HVAC after it broke down. Ryan and Jacob did a great job with the installation, they were professional, courteous, clean, and quick to get it done! After installation the unit was not quite working properly as we noticed the day after, but Watkins came back out promptly and figured out the issue (easy fix, few DIP switches needed toggling on unit). Glad to have used their service again, and now with two great DAIKIN units installed, the house is very comfortable!
Regular maintenance for a HVAC system
Troubleshoot and repair air conditioner
Regular maintenance for a HVAC system
Troubleshoot and repair air conditioner
Quality inspection on a new hvac system
trane XC95M furnace with XV18 AC installed and zoning