Excellent

James Lail from Hamilton, OH

Very good in pursuit of the problem!

Service and Cost was excellent

Sylvia from Hamilton, OH

Chris did a great job of maintaining our furnace and was extremely efficient. He was thorough and explained everything he completed when finished.

Joe is great!

Rob from Hamilton, OH

Jacob did not follow through.

Lois from Hamilton, OH

Did not turn gas back on when he left our house. This resulted in calling Watkins again. We set thermostat at 70 and registered at 63. Tim came out and told us gas was not turned back on when Jacob left. Tim corrected and we now have heat.

Great Service

Agnes from Hamilton, OH

Professional

Michael from Hamilton, OH

Great service!

Thomas from Hamilton, OH

Very pleasant and arrived on time.

great service

James from Hamilton, OH

Exceptional Service!

Thomas from Hamilton, OH

Our service man explained everything going on in terms we could understand. He found the problem with our heat pump and we had our air conditioner back on in no time. He also showed and explained to us different things that will help keep our furnace and heat pump running more efficiently. A really pleasant experience. We are glad we called Watkins!

Great service

perez from Hamilton, OH

The techs to come out to install the HVAC system was very thorough. Even found a way to install the new ac were i want it it even it was already found that would be not possible. They went the extra mile to make it happen and did a very good job finishing it. They also were very good at showing an overall usage of the new thermostat and the improvements made to the system an what to look for for future maintenance. The week after installation follow up was on time (testifying of there good professionalism). I do not want the leave out the sales person (Ben) who assisted us on choosing a system that was good for us. He took the time to walk around the property and discuss with me the different options for the installation of the HVAC and what could work best due to the location of the old system and what I wanted to accomplish. I will definitely consider them for the future replacement of the water heater and I'm sure we will be able to discuss different options. Best of luck to you and yours.

Great service

Wayne from Hamilton, OH

Always top notch

James from Hamilton, OH

great service

Steve from Hamilton, OH

josh and the service was wonderful.

Great service

Melissa from Hamilton, OH

Great Service

Lisk from Hamilton, OH

Watkins came out to quote me on a new system. Ben was extremely knowledgeable about all of the equipment and answered all of my questions. He was very thorough when doing his load calculations in order to size the system correctly. I felt no pressure to buy or upgrade. After getting other quotes and thinking about it for a week we decided to go with Watkins due to the professionalism they portrayed. Kevin and Jacob came out and installed the system. They were very professional and answered all of my questions about the install. Everything was cleaned up when they were done and the install looks and runs great. I would highly recommend Watkins to anyone needing HVAC work done.