Excellent service

Stuart A from Xenia, OH

Tony was great! Very courteous and helpful. He answered all of my questions. Only giving 3 stars in convenience because it took 6 weeks to get the maintenance appointment.

Great service on time arrival polite courteous

Paul from Xenia, OH

Nick has provided service on our hvac units previously. He is courteous thorough and answers all of our questions.

Great job!

John from Xenia, OH

Nick was on time and very professional. He did the seasonal tune up and diagnosed and fixed an issue with the wiring. All of this while being polite and professional.

Great service

Stuart from Xenia, OH

Annual furnace check up. Cory does such a great job!

Good service

Barry from Xenia, OH

Greg was timely and proficient at the repairs needed.

Furnace installation

Barry from Xenia, OH

The two guys who installed the furnace, Greg and Jacob I believe, were awesome. Very knowledgeable, very professional and their workmanship showed that they cared. Ben was equally as good during the evaluation and proposal stage. Very impressed with your company. Many thanks. Barry Johnson

Great service!

Adkins from Xenia, OH

Cory was great! Very professional! Very respectful (I got pulled into a conference call right before he got there!). You guys got a keeper in that employee and I got me a new HVAC company!!!

Always awesome!

Everitt from Xenia, OH

Andy did a great job explaining what was happening to our Air conditioning system so I could understand what caused the problem and what he was going to do to take his evaluation step by step to be sure nothing was missed and could then eliminate areas not needing further attention. Always awesome service from Watkins!

Tune-up and minor repair

Cruiser from Xenia, OH

Corey Sexton was prompt, courteous, friendly, knowledgeable, and very interested in doing the best job for the customer. He answered all my technical questions and explained some operational idiosyncrasies of my system that I was concerned about. I would welcome Corey back any time.

5 stars if a/c problem fixed (won't shut off when reachs set temp) once the pending repairs finished.

Marguerite from Xenia, OH

Trane 18i checkup (excessive use of electricity)

Drake from Xenia, OH

Josh Moody performed a thorough and competent check of the system. Mr Moody was very courteous, polite, and offered several suggestions to make the system run better. I appreciate Brad Michaels support, too.

Great Service

Paul from Xenia, OH

Joshua was the technician and he had been the one who had installed my geothermal heating system 7 years ago. I was very impressed with his work so when I found he was working at Watkins, I asked him to service my on-demand hot water heater. I had the appointment within 5 days and he was on time and once again did an excellent job. I felt the charge was about average but was happy to have someone I trusted to do the job regardless of the price of the service.

Great service and friendly workers

Eddie from Xenia, OH

Operational Check on Trane 18i System

Drake from Xenia, OH

Fast, friendly, service. Brian and Andy checked system for malfunctions and communicated well with customer. Service scheduling personnel at Watkins Office were also very customer-oriented and understood the problem I was describing.