Brad has been to our home a number of times primarily as part of our Bi-Annual Maintenance Plan. Always on time, pleasant, and he is a very skilled and knowledgeable technician.
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Overall Experience
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Convenience
This was my first time using Watkins Heating & Cooling. Both Zach and the lady I spoke to in the office were very friendly and accommodating. Zach did a great job of explaining the various repair/replacement options that were available to me at the time of the service call. I feel he did his job both thoroughly and quickly and is the type of individual you feel very comfortable with working in your home.
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I was very impressed with Ben and his system knowledge and ability to not only sell me a new system but to sell me on the company's values and code of ethics. I liked Ben's ability to relate to the customer and their needs. Watkins has very courteous people behind the scenes answering their phones and scheduling the install and follow up appointments. Job Well Done !!
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Regular maintenance for a HVAC system
Quality inspection on a new hvac system
Regular maintenance for a heating system
