Our Watkins technician, let's call him F, came over to see why our heater was having trouble maintaining the temperature on one of the coldest days this winter. He took his time to diagnose the issue, easily explaining any questions i had along the way. Its clear that Watkins prioritizes customer satisfaction above all else, and trains the employees on the value thereof. Would use again. 10/10.
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Andrew was very polite and friendly. Thoughtful about tracking snow into my house even more than I was.
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Watkins technician provided excellent service on our furnace, and explained things well. This has always been our experience with Watkins, and it's why we've used this company for about 20 years.
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It was Michael’s first time servicing us & he was so informative as well as efficient & very courteous ~will definitely be requested him from here on.
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Tim was friendly, informative & professional. It was a pleasure meeting him.
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Anthony is very knowledgeable of the system we had installed and actually gave us a tutorial of using the thermostat pad, changing the humidifier pad and air filter. Answered all our questions in detail and helped us to better understand our system’s capabilities. Would recommend this company Watkins for new install or maintenance of your current system. Anthony Charles was a nice and very respectful young man!
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Chris went above and beyond and let me know what to expect with my older furnace.
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Janet did a super job. 10!! Will request her for future services if possible.
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Ryan did a great job and stuck around to make sure everything was working perfectly before leaving the job. It was apparent within seconds of arriving the the main issue was that the air filter hadn’t been changed in ages causing the issue my renter was experiencing. Even then he still checked ignition and made sure the furnace was running as efficiently as it should.
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Very professional and pleasant. Introduced himself and co worker. Would highly recommend Watkins for furnance and air conditioning needs.
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Would recommend him to everyone
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Chris was very good, personable and efficient in his work at our house today. We appreciate all the folks at Watkins for their dedication in servicing their customers!
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Regular maintenance for a HVAC system
Troubleshoot and repair air conditioner
Quality inspection on a new hvac system
Regular maintenance for a HVAC system
Regular maintenance for a HVAC system