One often wonders if the radio commercials you hear and smile about, truly reflect the service you will be receiving. With Alaskan Air, it was spot on. The entire process was seamless from the first contact to the last handshake. (The first contact was on Father's Day Sunday around 7:30pm, the service tech was there within an hour) Every technician that came to the house was knowledgeable, friendly, and courteous. I was under a very short time window to get this done, and Alaskan Air made it happen with a day to spare. I couldn't be happier. Cheers to all the Polar Bears at Alaskan Air!! Thank you!